---
title: "Compare Verizon Connect vs Samsara 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Verizon Connect and Samsara based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/72551-167543/Fleetmatics-Work-vs-Samsara-for-Fleets-0-00-6-23"
page_type: "comparison"
language: "en"
publication_date: "2026-10-29"
---

# Verizon Connect vs Samsara Features and Cost Comparison

Last updated October 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Verizon ConnectSamsara2/4 selected

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.5 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

[## Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.8

Functionality

3.3

Ease of Use

3.4

Customer Service

2.8

Reviews Sentiment

Based on [948 reviews](#user-reviews)

Positive

499

Neutral

122

Negative

327

[## Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.5 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

TF

Based on [1,068 reviews](#user-reviews)

Positive

970

Neutral

32

Negative

66

## Not a match? Find software alternatives tailored to your priorities.

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Starting Price

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Flat Rate,Per Month

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### PCS TMS

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,953 reviews from gps tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

56%Fit

Missing features

Feature ratings

Vehicle Tracking

3.4

Real-Time Monitoring

3.3

Delivery Tracking

NA

Mobile Access

3.5

Real-Time Updates

NA

73%Fit

Missing features

Feature ratings

Vehicle Tracking

4.7

Real-Time Monitoring

4.7

Delivery Tracking

NA

Mobile Access

4.5

Real-Time Updates

4.4

User satisfaction

User satisfaction

3.2

User reviews[948](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Ease of use

3.4

Functionality

3.3

Value for money

2.8

Customer support

2.8

User satisfaction

4.5

User reviews[1,068](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Fleets of all sizes, from local trades to long-haul transport, distribution, construction, utilities, and government agencies.

Best for

Samsara supports organizations in industries including transportation, construction, field services, logistics, manufacturing, government, education, food & beverage, and more.

## User reviews

Pros & cons

Nikki C.

Office Manager

> "The platform has helped improve visibility into our fleet operations by providing reliable vehicle tracking, driver activity..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

JP

John P.

Transport Broker

> "What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes planning..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7057207)

Nikki C.

Office Manager

> "The combination of fleet tracking, reporting, and management capabilities has helped create better organization, accountability,..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

JW

JON W.

DIRECTOR OF FLEET MANAGEMENT

> "customer support lacking, a lot of features are missing that many other gps tracking providers use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

Nikki C.

Office Manager

> "Overall, it provides a strong combination of fleet management, tracking, and operational insight that helps businesses stay..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

EH

EDGAR H.

Maintenance Technician

> "What i like the least is that sometimes the system can be a little slow, and some features take time to learn"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7162213)

Nikki C.

Office Manager

> "It makes it easier to monitor vehicles, understand driver activity, improve scheduling, and make better decisions based on..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

CK

Cris K.

Owner

> "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

Jeremy V.

Field Supervisor of Inspections

> "This is a great tool that helps us keep track of all fleet vehicles within the company and ensures all employees are adhering to..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7134365)

Elizabeth L.

RECEPTIONIST

> "Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

Nikki C.

Office Manager

> "Like any software platform, there is a learning curve when getting started, especially with the number of features available, but..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

Kevin B.

President

> "The app is sometimes glitchy and does not show all changes made in the desktop. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061977)

YM

Yasmin M.

Administrative Assistant

> "The platform is really strong when it comes to features, especially for tracking vehicles, monitoring driver behavior, and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7132294)

JW

JON W.

DIRECTOR OF FLEET MANAGEMENT

> "half of the devices go bad easily with no fixes readily available."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

YM

Yasmin M.

Administrative Assistant

> "The platform is strong when it comes to features and functionality, especially for businesses that need detailed fleet tracking..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7132294)

Elizabeth L.

RECEPTIONIST

> "The biggest challenge for me has been the learning curve and overall complexity of the platform."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

VR

Verified Reviewer

Designer and Administrator

> "Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time tracking..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

David C.

Managing Director

> "Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract (supplied in..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

JW

JON W.

DIRECTOR OF FLEET MANAGEMENT

> "Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks very..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

GH

Gerald H.

They ignored us until after the auto renewal

> "Hardware and software issues: unreliable hardware, persistent glitches, and slow performance."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

Elizabeth L.

RECEPTIONIST

> "The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

Elizabeth L.

RECEPTIONIST

> "I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

JM

Jake M.

Fleet Administrator

> "Readings are not accurate on equipment and maintenance schedules are hard to track."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6629782)

VR

Verified Reviewer

Designer and Administrator

> "The fleet monitoring was excellent and combined with its other features such as environmental protocols, and asset tracking."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

VR

Verified Reviewer

Realtor

> "Tracking is also a little dated"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

Nikki C.

Office Manager

> "Customer support has also been helpful when questions or issues come up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

RS

REBECCA S.

Executive Assistant

> "We use Verizon for all business needs but the Verizon Connect was too expensive."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6674446)

BL

Brooks L.

Health care specialist

> "The ease of use for the vehicle and fleet management was amazingly simple."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7152186)

VR

Verified Reviewer

Manager

> "Static software, frequently glitchy, and needs to updated - and guess what?"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

KJ

Kirk J.

Estimator

> "It has helped us manage our fleet locations as well as employee time tracking"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6586226)

RD

Rick D.

CEO

> "Don't buy unless you want to be locked into a contract with a product that will receive zero enhancements."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

KC

Kyle C.

Inventory and Operations

> "Live Map view is a very useful tool, great for monitoring driver locations."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6811956)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

KB

Krystal B.

Office Manager

> "easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061439)

VR

Verified Reviewer

Logistics Manager

> "Overall, Verizon Connect was more expensive than other companies'."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7101430)

SJ

Stephanie J.

Safety Coordinator

> "Connection to vehicle is great because the device is hardwired into the unit."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6839089)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

KR

Kyle R.

IT Project Manager

> "It’s great for letting the team see everything in the inventory."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

IV

Ilsia V.

CSR

> "Honestly, the biggest issue for me was the customer service."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

NC

Nick C.

CFO

> "The GPS/Vehicle tracking seems to work fine most of the time, but you must have the vehicle on and running, it relies on an SD..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

Matt R.

Vice President

> "It took hours on the phone and over a couple months to finally get all the devices working properly. If you request to have them..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

NC

Nick C.

CFO

> "Fourth, the devices seem to cause electronic malfunctions in all of our vehicles, including battery drain."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

VR

Verified Reviewer

Engineer

> "Verizon Connect is often appreciated for its robust features and functionalities, especially in fleet management and telematics."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6295997)

David C.

Managing Director

> "Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi year..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

SB

Stephen B.

President

> "Would not let us set the account to non renewal, would not tell us when our renewal dates were."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6087570)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

DB

Denny B.

Ops

> "Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able to..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4788279)

NS

Nathalie S.

Fleet Manager

> "I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

VR

Verified Reviewer

Owner

> "Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

TL

Tung L.

Accounting and HR Assistant

> "Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6421883)

CK

Cris K.

Owner

> "I would never use or call Verizon Connect again for anything."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

PB

Peter B.

admin

> "only pro might be they do have a good computer cloud base program."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6868788)

VR

Verified Reviewer

Owner

> "I'm trying to update a credit card on file and their website doesn't work."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

Cheyanne M.

Owner

> "I love verizon, all in all great service, little pricey, but great, honestly."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6857396)

SK

Sheri K.

Assistant

> "Then once we got the right stuff installed, they worked for about a week & then started dropping the signals & not keeping track..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4898110)

LA

LEWIS A.

manager

> "helps reduce costs, increase productivity, keep up on vehicle maintenance"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

RD

Rick D.

CEO

> "Terrible experience."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

IA

Ian A.

Student

> "Verizon Connect is a great service for businesses of any size to manage their internet services."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6500686)

VR

Verified Reviewer

Manager

> "Customer service is THE WORST!"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

JP

Joy P.

Office Manager

> "Reports and geofence set up good."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6712266)

MG

Mario G.

IT Director

> "Dealing with their support in chat and phone format is very unpleasant. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6149248)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're looking for..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

LA

LEWIS A.

manager

> "no signal areas can cause dispatcher confusion"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

VP

Veronica P.

Administrative Assistant

> "verizon connect is quick and reliable whenever we need to communicate as a team in our company."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6536135)

BH

Beau H.

Owner

> "I literally had to cancel our service because we couldn't even spend more money with them,"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

Via Laine L.

Associate

> "I also love how it helps for safety monitoring and great for management staff."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

April P.

CEO

> "I am sure they won't let me out of my contract and send this junk equipment back. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6152018)

VR

Verified Reviewer

Operations Director

> "Moving to the “Dispatch” platform would provide us with both the services that “Work” and “Reveal” provide all in one program, and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

VR

Verified Reviewer

Operations Director

> "All I wanted was for Verizon to take the Field Service Dispatch off my bill and remove any of the charges that Hallam incurred due..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

OB

Olivia B.

FOA

> "What I like most about Verizon Connect is how easy it is to manage all daily operations in my office."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6419619)

RA

Robert A.

Owner

> "Tracking is glitchy and for a cell phone provider its surprising the GPS tracks jump around instead of being smooth and continuous."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4590186)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

ED

Elizabeth D.

Office Administrator

> "It's like pulling teeth to even get someone to call you."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6073063)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

RW

Ronald W.

Owner

> "It has caused the driver to have to sit for 10 hours before because the officer at the weigh statio9n couldn't determine the..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4730228)

JW

JON W.

Director of fleet management

> "Simplicity of use when it works, if you need a new device it is readily available even though it may not work or it breaks very..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

JG

Jesus G.

Distribution Analyst

> "The company where I worked had this program to control their fleet; it has a simple interface with all the sections well..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___2935091)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're looking for..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

VR

Verified Reviewer

Owner

> "After several months of arguing and dealing with these people they told me $100 dollars per unit to cancel. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___2728071)

MM

Maria M.

Admin

> "Yes, integration with our current businesses processes was very simple and easy. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3341545)

VR

Verified Reviewer

President

> "I have made a total of 10 attempts over the course of 3 months to get an integration done with Fleetio and all 10 have failed on..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4631678)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

JD

Jeff D.

Sr. Operations Manager

> "The system I used was very basic. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

AM

Amanda M.

Closet Coordinator/ Designer

> "The app can be tricky."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4539334)

DE

Dudley E.

director

> "The product usability is ok"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6008670)

JH

Jocelyn H.

Freelancer

> "I did not like this software at all it was very hard to understand"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4152070)

Nikki C.

Office Manager

> "Customer support has also been helpful when questions or issues come up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7192893)

JW

JON W.

Director of fleet management

> "customer support lacking, a lot of features are missing that many other gps tracking providers use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7145050)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

[View Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

TF

Travis F.

Office Admin

> "I love that I can communicate with my drivers safely through the internal messaging, and it has the option to read the message aloud to the drivers..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7209504)

LL

Liam L.

Customer Service Assistant

> "Sometimes, when I have at the same time too many tabs open with tracking trucks, and trying to open a new one from the same tab, it's not refreshing,..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7089513)

PF

Phillip F.

CTO

> "The combination of real-time fleet visibility, route management, historical data, and a driver-facing application gives us a foundation that can grow..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7210606)

LD

Lisa D.

Safety Admin

> "What I like least is that the app has recently started automatically signing users out several times a day, which can be frustrating and interrupt..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147292)

GN

Gregory N.

Senior Manager, Field Service

> "I like the safety inbox and the safety scores and all of the focus around driving safely and the things that managers can do through the driver app to..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7148272)

JD

Jim D.

President

> "They have and outrageous system of "ticket requests" that expire quickly, overseas call center "Billing issues" staff and what appears to me to be a..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6639219)

PF

Phillip F.

CTO

> "I especially appreciate that Samsara can serve as an enterprise fleet platform rather than requiring us to assemble separate products for GPS tracking,..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7210606)

MS

Martin S.

Information Systems Administrator

> "Sometimes that's simply because the reporting person can't have the vehicle available to them at the time when support replies, so that's not on Samsara"

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7157049)

AS

Alexandria S.

Senior Logistics Manager

> "This system has really given me a handle on our drivers behavior and being able to coach them in real time and in the end changing their driving..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147235)

CM

Caleb M.

Project Manager

> "One thing that I find somewhat irritating is how IDs for drivers and equipment are not available fields on the frontend, and must be extracted from the..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6831133)

LD

Lisa D.

Safety Admin

> "It gives me so much visibility into my fleet operations and allows me to address unsafe driving behavior with drivers immediately."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147292)

KJ

KINGA J.

General Manager

> "that our account rep had been changed after we signed the contract and we were not informed until I called looking for my rep because I didn't receive..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7148742)

JB

Jeff B.

Regional Director

> "Samsara integrates well with our fuel card program and our Fleet Management system to help keep track of fuel economy and spend, and minders for..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7091355)

AT

Adam T.

Cost Control Analyst

> "We do a fair amount of night shift work, and due to either the camera or the dark lit conditions inside the work truck, it is very difficult to clearly..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7139465)

EMA

ERLINDA MANGROBANG A.

Compliance Officer

> "Samsara also offers online courses and live real-time webinars, which have been very helpful for onboarding and training our team."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147337)

EMA

ERLINDA MANGROBANG A.

Compliance Officer

> "For a moving company, the platform has more features than we need, which makes it feel overwhelming at times."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147337)

GW

George W.

VP of Operations

> "Most importantly, it helps improve safety and efficiency at the same time, which protects our people, our vehicles, and ultimately helps our business..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7112193)

TH

Thomas H.

Operations Manager

> "Also it has its bugs with the maintenance where it will delete a truck from a service list but that has only happened twice."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7101547)

JW

John W.

Operations Execution Coordinator

> "Samsara provides accurate GPS data, detailed trip histories, and helpful insights that allow us to improve efficiency and safety."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7056886)

RSC

Rupal Singh C.

Dispatcher

> "Sometimes we face an issue in tracking, it takes time to track truck and trailer, due this it was time taking."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7143187)

LD

Lisa D.

Safety Admin

> "The weather map is extremely helpful, and I really like being able to see the speed limit signs along a driver’s route when a speeding event occurs."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147292)

DV

Diego V.

Safety

> "Somethings i don't like is sometimes the backend is a little slow when it comes to certain things like making an edit on a drivers log it will not..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6833819)

KD

Kevin D.

Regulatory Coordinator

> "Samsara has been a great product for tracking all of our assets, data, maintenance and they are constantly updating it with new features"

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7064930)

HM

Hector M.

Safety Specialist

> "Creating false alerts causes both frustration and distractions to our drivers when it is a system error rather than a driver error."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098817)

MD

Max D.

Fleet

> "The platform works especially well for companies that want centralized fleet management and real-time operational control."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147259)

JC

Jay C.

Owner

> "It captures the major stuff, but you cannot read a license plate on a vehicle driving 10 feet in front of you. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098736)

MD

Max D.

Fleet

> "The platform is easy to monitor for fleet operations, driver behavior, equipment tracking, and ELD compliance all in one place."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147259)

LJ

Leonard J.

Logistics Supervisor

> "drivers complain about the setup and where it is located in truck mounting aspects."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7149038)

LD

Lisa D.

Safety Admin

> "What I like most about Samsara is the amount of detailed information it provides about my fleet in real time."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147292)

AT

Adam T.

Cost Control Analyst

> "Another concern is that some of the features I report about are not accessible via the Developer's API, such as Service Logs."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7139465)

MD

Michael D.

Director of Safety and Compliance

> "The prompt response from the customer support team is a huge plus. When experiencing any issue, they make every attempt to work on a resolution, give..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098656)

CC

Chris C.

Manager

> "At first it was informative, now I feel like they did not like being told NO and they are still calling weekly after i have told them to stop calling..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7201576)

DK

Dwayne K.

Operations Manager

> "In addition, the videos and data help me fairly dismiss an event when we find something triggered for the "right" reasons, which protects their safety..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7127834)

MC

Mark C.

General Manager

> "At times the app is cumbersome when changes are needed such as a mechanic moving a truck and the driver losing his reset time for a trip less than 2..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6657838)

JR

Joseph R.

IT Manager

> "Their telematics system has done wonders for organizing a lot of data for our company, including helping keep us on the ball with our drivers."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6622215)

GN

Gregory N.

Senior Manager, Field Service

> "Those appear in the safety inbox as violations but have to be manually dismissed."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7148272)

JW

Jonas W.

Administrator

> "The reporting and alerts are especially helpful for improving efficiency, accountability, and overall decision-making."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7151705)

MD

Michael D.

Director of Safety and Compliance

> "As of recent it seems we have been bounced from one account manager to another which makes things confusing and at times slows things when we need fast..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098656)

MJ

Mary J.

DISPATCHER OF OPERATIONS

> "Harsh breaking, speeding, idling and cellphone usage has been a great tool for use to be made aware of these things so that we can coach our drivers to..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6774838)

CW

Charlene W.

Secretary

> "When we go into some areas, the lag time for updates is a little longer due to cell tower issues."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7112049)

RA

Rich A.

Director of Corporate Operations

> "Great product, superb data provided for reports on telematics, safety scores, efficiency, idling and MPG's."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7056906)

JL

Jason L.

Fleet Manager

> "Options in the store were difficult to find until learning to navigate properly."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7149044)

LA

Lydia A.

Fleet Maintenance Generalist

> "The system gives clear visibility into driver behavior, vehicle location, and maintenance needs, which helps us stay proactive instead of reactive."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7142150)

JL

Jon L.

Safety Manager

> "It was a one-off because the impact was not significant enough to trigger an alert."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7150054)

MD

Max D.

Fleet

> "Support experience has generally been positive, and the system continues improving with updates and new features. While there are occasional hardware or..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147259)

HM

Heidi M.

Entertainment Transportation

> "They push you off to different departments, especially when renewals are due. When you call to ask for someone to help you with your account they just..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6628398)

Shannon B.

Fleet Administrator

> "The online dashboard is easy to use whether to send support tickets, update drivers information, or configure alerts and settings. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7185076)

JL

Jason L.

Fleet Manager

> "I do not like the requirement for multi-factor authentication. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7149044)

SB

Steven B.

Safety Director

> "As Safety Director Samsara videos are a VITAL tool of mine in ensuring our drivers are being safe and adhering to our driver safety program. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7099024)

SR

Scott R.

Dispatch and Safety Manager

> "Our drivers continue to get hit with speeding issues when Samsara is incorrect on the speed in the area."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098655)

KB

Karen B.

Back Office Assistant

> "It’s a great tool for tracking speeding, hard braking, and hard acceleration."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7212040)

JD

James D.

Wholesale Parts Manager

> "So far the only things we have issues with has been some route stop completion issues if you have the same driver going to the same stop on multiple..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6657833)

AG

Aryan G.

Senior associate

> "It improves operations and tracking, though performance and flexibility could be better."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7143609)

MR

Marie R.

Assistant

> "I can see it opening one time to see if I need help, but after I close it, I don't want to see it and I know where to ask questions."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7110829)

EE

Elizabeth E.

Safety Manager

> "The dash cameras are great, the event detection is very accurate and were able to use this to coach our drivers real time."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7103880)

NF

Nicole F.

Operations Assistant

> "The cost can be high, especially for smaller companies, and some features take a little time to learn at first."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7103830)

JL

Jason L.

Fleet Manager

> "Samsara has allowed me (and the company) to track our assets with ease. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7149044)

DL

Derek L.

Manager

> "I think that the sensitivity of some violations are too sensitive and lots of times the speed limits don't match the speed limits on google maps."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6623578)

AS

Adam S.

Manager

> "Overall we have gained a lot of benefit from Samsara as we were able to reduce the cost of the fuel , breakdowns on the road,recovering abandoned units,..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6628238)

MS

Mark S.

API Manager and Tax Counsel

> "The most recent issue caused our team 4 weeks of lost productivity, non-budgeted development costs and a month of lost revenue."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6628600)

EMA

ERLINDA MANGROBANG A.

Compliance Officer

> "The training resources Samsara provides — especially the live webinars — have made the transition easier."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7147337)

SR

Scott R.

Dispatch and Safety Manager

> "There is an inconsistency in keeping up with speed limits across the board."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098655)

KR

Kelly R.

Operations Coordinator

> "I stepped into the role of Fleet managment without any prior experience and after a working out a few bugs, with the help of customer support, the..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7148441)

TB

Tom B.

Fleet Coordinatopr

> "The older equipment and the ability to take the updates are in question."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7130914)

SW

Samuel W.

Fleet Manager

> "We like the protection of our assets, and the data Samsara is able to provide."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7148485)

DR

Diane R.

Human Resources Payroll Admin

> "The fact that I have to get a verification code every single time I log in. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7114886)

DR

Dawn R.

Lead Admin

> "I love that I know where the employees are so I can tell a client how long it will be, The faults and fuel and DEF are great reminders for me to see to..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6626306)

JG

Jason G.

Fleet mgr

> "The factor for us was that we had other units hardwired and could not replace with a easy fix."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7087886)

SB

Steven B.

Safety Director

> "Tracking fuel mileage, idling times and hours on the road is a huge advantage, and the overall product is a great value for the money. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7099024)

JM

John M.

General Manager

> "It took them a week to respond to phone calls and emails and when we had further questions it took even longer to get responses."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#SoftwareAdvice___6695124)

JW

Jonas W.

Administrator

> "The platform is easy to use and provides strong visibility into our operations, especially with real-time tracking and reporting."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7151705)

SE

Sean E.

Operations Manager

> "That creates false speeding notifications."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7056921)

VK

Vikas K.

Safety Supervisor

> "The device plugs directly into the vehicle’s diagnostic port, making setup fast and straightforward—often just minutes per vehicle."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7098714)

Shannon B.

Fleet Administrator

> "My only complaint is with equipment gateways. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7185076)

CD

Camden D.

Fleet, Warehouse, and Dispatch Manager

> "The Samsara Tracking, AI Camera, and Driver Report Card are all great tools and features."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7113593)

KT

Keith T.

Vehicle Fleet Manager

> "It causes issues on my Ford vehicles and makes life a little harder."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7058126)

RL

Rohan L.

Operations Manager

> "Samsara has made tracking and consolidating information for analysis fairly easy."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7210924)

VR

Verified Reviewer

Logistics Specialist

> "I didn't like that the satellite imagery and streets weren't like they are on Google maps etc."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7124379)

JW

JON W.

DIRECTOR OF FLEET MANAGEMENT

> "THE DRIVER'S APP IS A GREAT TOOL ALSO FOR CREATING AND TRACKING DRIVERS PRE AND POST TRIP INSPECTIONS."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7122928)

AM

Archil M.

Dispatcher

> "The main downside is the price, which can be higher compared to other fleet management systems."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7112047)

DM

Dan M.

Director, Financial Planning and Analysis

> "User friendly interface, multiple export options, and quick processing time."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7186018)

KT

Keith T.

Vehicle Fleet Manager

> "I do not like how the input is through the OBD 2 connection."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7058126)

GW

George W.

VP of Operations

> "Also enjoy how Samsara give us clarity and control over operations."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7112193)

MS

Matt S.

Safety Director

> "That some of the programing is non-existent or inefficient. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6623591)

NR

Nancy R.

Account Payable

> "The many different functions in one app and easy accessibility."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7033615)

RM

Ruska M.

VP of Sales

> "The integration with current TMS was okay but a lot of wrong information gets pulled from Samsara where get to have lots more issues later and keep..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___2833630)

MJ

Mary J.

DISPATCHER OF OPERATIONS

> "We started with them soon as the ELD was implemented and we have never turned back."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6774838)

SK

SURINDER K.

Senior Associate

> "App/UI feels slightly basic at times."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7116248)

CM

Cedric M.

IT Support Technician

> "Easy Navigation and integration with TMS systems."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6622989)

JS

JIM S.

Owner

> "Difficult to get answers to questions."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6649782)

JN

John N.

Safety Manager

> "We like the ease of using it and the integration ability"

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6628162)

MA

Matt A.

Office Support

> "The customer service and account management is the absolute worst I have ever experienced by any vendor I have ever dealt with in any line of work."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6623242)

TE

Terrel E.

Dot Manager

> "We have had a flawless integration."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6623385)

TG

Thomas G.

Safety Director

> "Overseas customer support where we cannot understand each other to solve an issue."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7056784)

CG

CHRISTINA G.

manager

> "It takes up less space, allows us to integrate with our own tech. "

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___2884664)

TE

Tom E.

Maint. Mgr.

> "Customer support is terrible -- telematics present outdated error codes for SPN numbers..."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6622865)

JJ

Jeff J.

Transportation Supervisor

> "The Samsara solution is excellent for our basic needs."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___7112068)

JD

Jim D.

President

> "The "overseas call center" feel billing dispute system is horrible if you are a customer."

[See full review](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#Capterra___6639219)

[View Reviews](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

## User interface

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

3.22 (948)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

4.51 (1,068)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Verizon Connect

24/38

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   Asset Tracking
-   Compliance Management
-   Customizable Reports
-   Delivery Tracking
-   Dispatch Management
-   Driver Management
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   Geofencing
-   Geographic Maps
-   Geolocation
-   GIS Integration
-   Historical Reporting
-   Inventory Management
-   Location Tracking
-   Mobile Access
-   Mobile Time Tracking
-   Order Management
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Route Optimization
-   Routing
-   Scheduling
-   Search/Filter
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Vehicle Tracking
-   Work Order Management

[See all features](https://www.capterra.com/p/72551/Fleetmatics-Work/#features)

Samsara

Top features

28/38

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   Asset Tracking
-   Compliance Management
-   Customizable Reports
-   Delivery Tracking
-   Dispatch Management
-   Driver Management
-   Employee Management
-   Fuel Tracking
-   Generative AI
-   Geofencing
-   Geographic Maps
-   Geolocation
-   GIS Integration
-   Historical Reporting
-   Inventory Management
-   Location Tracking
-   Mobile Access
-   Mobile Time Tracking
-   Order Management
-   Performance Metrics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Route Optimization
-   Routing
-   Scheduling
-   Search/Filter
-   Status Tracking
-   Territory Management
-   Third-Party Integrations
-   Transportation Management
-   Vehicle Tracking
-   Work Order Management

[See all features](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/#features)

### Recognition

Verizon Connect is recognized as a top-rated tool in 3 Capterra Shortlist reports

Samsara is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Verizon Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Samsara

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Verizon Connect

-   By Verizon
-   Located in United States
-   Founded in 2009

Samsara

-   By Samsara
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Motive](https://www.capterra.com/p/138669/Motive/)[4.46 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.3

Features

4.4

3.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/72551-138669/Fleetmatics-Work-vs-Motive)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.51 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

vs

[Motive](https://www.capterra.com/p/138669/Motive/)[4.46 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/138669-167543/Motive-vs-Samsara-for-Fleets-0-00-6-23)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)[4.84 (268)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

Contact vendor for pricing

Price

$13.95/month

3.3

Features

4.7

3.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/72551-197399/Fleetmatics-Work-vs-One-Step-GPS)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.51 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

vs

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)[4.84 (268)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

Contact vendor for pricing

Price

$13.95/month

4.4

Features

4.7

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/167543-197399/Samsara-for-Fleets-0-00-6-23-vs-One-Step-GPS)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)[4.57 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.3

Features

4.4

3.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/72551-153475/Fleetmatics-Work-vs-FieldPulse)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.51 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

vs

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Contact vendor for pricing

Price

$35/month

4.4

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131389-167543/Elite-EXTRA-vs-Samsara-for-Fleets-0-00-6-23)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Contact vendor for pricing

Price

$35/month

3.3

Features

4.6

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-131389/Fleetmatics-Work-vs-Elite-EXTRA)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.51 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

vs

[CalAmp](https://www.capterra.com/p/251615/CalAmp/)[4.31 (77)](https://www.capterra.com/p/251615/CalAmp/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/167543-251615/Samsara-for-Fleets-0-00-6-23-vs-CalAmp)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[4.67 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Contact vendor for pricing

Price

$79/month

3.3

Features

4.5

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-140363/Fleetmatics-Work-vs-HouseCall-Pro)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.51 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

vs

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)[4.44 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/18289-167543/MyGeotab-vs-Samsara-for-Fleets-0-00-6-23)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.22 (948)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

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Contact vendor for pricing

Price

$4/month

3.3

Features

4.6

3.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/72551-120855/Fleetmatics-Work-vs-Fleetio)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.51 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.4

Features

4.2

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/153228-167543/Azuga-Fleet-vs-Samsara-for-Fleets-0-00-6-23)