# Compare Verizon Connect vs RealGreen 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Verizon Connect and RealGreen based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/72551-78106/Fleetmatics-Work-vs-Service-Assistant

---

# Verizon Connect vs RealGreen Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Verizon ConnectRealGreen2/4 selected

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

[## Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.2 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.8

Functionality

3.3

Ease of Use

3.4

Customer Service

2.8

Reviews Sentiment

Based on [940 reviews](#user-reviews)

Positive

492

Neutral

122

Negative

326

[## RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.9 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.6

Functionality

3.9

Ease of Use

3.9

Customer Service

3.8

Reviews Sentiment

PM

SS

JS

Based on [146 reviews](#user-reviews)

Positive

104

Neutral

19

Negative

23

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,478 reviews from fleet management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Vehicle Tracking

3.4

GPS

3.6

Real-Time Monitoring

3.3

Billing & Invoicing

3.4

Delivery Tracking

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Vehicle Tracking

\--

GPS

4.0

Real-Time Monitoring

NA

Billing & Invoicing

4.0

Delivery Tracking

NA

User satisfaction

User satisfaction

3.2

User reviews[940](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

Ease of use

3.4

Functionality

3.3

Value for money

2.8

Customer support

2.8

User satisfaction

3.9

User reviews[146](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.6

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

It is designed for businesses of all sizes across industries such as transportation and logistics, construction, government and public safety, oil and gas, utilities, and farming.

Best for

We partner with companies across the green industry with 10+ employees. Our customers span everyone from small businesses to nationwide, multi-branch franchisors.

## User reviews

Pros & cons

Elizabeth L.

RECEPTIONIST

> "The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

JP

John P.

Transport Broker

> "What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes planning..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7057207)

Elizabeth L.

RECEPTIONIST

> "I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

David C.

Managing Director

> "Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract (supplied in..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

VR

Verified Reviewer

Designer and Administrator

> "Verizon Connect is great because it really offers sensible solutions as well as ones that matter most such as real time tracking..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

GH

Gerald H.

They ignored us until after the auto renewal

> "Hardware and software issues: unreliable hardware, persistent glitches, and slow performance."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

KC

Kyle C.

Inventory and Operations

> "Live Map view is a very useful tool, great for monitoring driver locations."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6811956)

Elizabeth L.

RECEPTIONIST

> "Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

KB

Krystal B.

Office Manager

> "easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061439)

GH

Gerald H.

They ignored us until after the auto renewal

> "Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7031210)

VR

Verified Reviewer

Designer and Administrator

> "The fleet monitoring was excellent and combined with its other features such as environmental protocols, and asset tracking."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6650088)

Kevin B.

President

> "The app is sometimes glitchy and does not show all changes made in the desktop. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7061977)

VR

Verified Reviewer

Engineer

> "Verizon Connect is often appreciated for its robust features and functionalities, especially in fleet management and telematics."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6295997)

Elizabeth L.

RECEPTIONIST

> "The biggest challenge for me has been the learning curve and overall complexity of the platform."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7092651)

SJ

Stephanie J.

Safety Coordinator

> "Connection to vehicle is great because the device is hardwired into the unit."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6839089)

CK

Cris K.

Owner

> "They will charge you for equipment you never received, and when you terminate your service even after contract is up - it will take..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

KJ

Kirk J.

Estimator

> "It has helped us manage our fleet locations as well as employee time tracking"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6586226)

VR

Verified Reviewer

Realtor

> "Tracking is also a little dated"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

NS

Nathalie S.

Fleet Manager

> "I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

VR

Verified Reviewer

Manager

> "Static software, frequently glitchy, and needs to updated - and guess what?"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

TL

Tung L.

Accounting and HR Assistant

> "Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6421883)

David C.

Managing Director

> "Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi year..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6284354)

IV

Ilsia V.

CSR

> "There were a few bumps with customer support, but the platform itself worked well most of the time."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

DB

Denny B.

Ops

> "Each additional tracker/vehicle locks you into another 3 year contract so I had like 5 contract end dates that I wasn't able to get..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4788279)

KR

Kyle R.

IT Project Manager

> "It’s great for letting the team see everything in the inventory."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

KR

Kyle R.

IT Project Manager

> "It’s user interface can be a little hard to work through at points."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6828813)

LA

LEWIS A.

manager

> "helps reduce costs, increase productivity, keep up on vehicle maintenance"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

VR

Verified Reviewer

Owner

> "Customer service has no idea what they're doing and constantly have to transfer phone calls back & forth because they don't know..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

VR

Verified Reviewer

Realtor

> "Customer service is good, but need updating"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7099416)

VR

Verified Reviewer

Logistics Manager

> "Overall, Verizon Connect was more expensive than other companies'."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___7101430)

IA

Ian A.

Student

> "Verizon Connect is a great service for businesses of any size to manage their internet services."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6500686)

VR

Verified Reviewer

Owner

> "I'm trying to update a credit card on file and their website doesn't work."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

JD

Jeff D.

Sr. Operations Manager

> "If you're not looking to invenst a ton of money and get a basic tracking system, this will work just fine. If you're looking for..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5084615)

JM

Jake M.

Fleet Administrator

> "Readings are not accurate on equipment and maintenance schedules are hard to track."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6629782)

VP

Veronica P.

Administrative Assistant

> "verizon connect is quick and reliable whenever we need to communicate as a team in our company."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6536135)

RS

REBECCA S.

Executive Assistant

> "We use Verizon for all business needs but the Verizon Connect was too expensive."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6674446)

Via Laine L.

Associate

> "I also love how it helps for safety monitoring and great for management staff."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

SK

Sheri K.

Assistant

> "Then once we got the right stuff installed, they worked for about a week & then started dropping the signals & not keeping track of..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4898110)

VR

Verified Reviewer

Operations Director

> "Moving to the “Dispatch” platform would provide us with both the services that “Work” and “Reveal” provide all in one program, and..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

IV

Ilsia V.

CSR

> "Honestly, the biggest issue for me was the customer service."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6779561)

OB

Olivia B.

FOA

> "What I like most about Verizon Connect is how easy it is to manage all daily operations in my office."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6419619)

RD

Rick D.

CEO

> "Don't buy unless you want to be locked into a contract with a product that will receive zero enhancements."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#SoftwareAdvice___6586645)

NC

Nick C.

CFO

> "The GPS/Vehicle tracking seems to work fine most of the time, but you must have the vehicle on and running, it relies on an SD card..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

LA

LEWIS A.

manager

> "no signal areas can cause dispatcher confusion"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6511445)

PB

Peter B.

admin

> "only pro might be they do have a good computer cloud base program."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6868788)

BH

Beau H.

Owner

> "The website interface is good, but the sales and customer service is so terrible we couldn't even BUY new devices when we added new..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6177705)

Cheyanne M.

Owner

> "I love verizon, all in all great service, little pricey, but great, honestly."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6857396)

VR

Verified Reviewer

Operations Director

> "All I wanted was for Verizon to take the Field Service Dispatch off my bill and remove any of the charges that Hallam incurred due..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

JL

Joseph L.

Parts Dept Manager

> "We have a small fleet that Verizon helps us track"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6253695)

DS

Deneen S.

HR Coordinator

> "The customer service has not been the greatest compared to other vendors we work with."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6672156)

Matt R.

Vice President

> "We made the change to Verizon Connect due to the customer service and reliability of the service that was sold to us. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

RW

Ronald W.

Owner

> "It has caused the driver to have to sit for 10 hours before because the officer at the weigh statio9n couldn't determine the..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4730228)

AL

Alex L.

Fleet Manager

> "The layout of the Portal is the most user friendly portal I've ever used."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6626025)

DW

Drick W.

Owner

> "They had a hidden contract that they would put you in without your consent and will not allow you to walk away until they was paid..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5080643)

NS

Nathalie S.

Fleet Manager

> "It is very sophisticated and every fleet department should have it."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6254953)

Matt R.

Vice President

> "It took hours on the phone and over a couple months to finally get all the devices working properly. If you request to have them..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6225697)

JP

Joy P.

Office Manager

> "Reports and geofence set up good."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6712266)

NC

Nick C.

CFO

> "Fourth, the devices seem to cause electronic malfunctions in all of our vehicles, including battery drain."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6227644)

JD

Julie D.

OAS

> "Using this software allows us to track the travel of patients and make sure they get to us safely."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3579053)

SK

Sarah K.

MANAGER

> "I have spent countless hours troubleshooting they are sending out new units for defective ones they never arrive call in again they..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4777305)

Via Laine L.

Associate

> "this software is user friendly and has a lot of good features."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6345516)

SB

Stephen B.

President

> "Would not let us set the account to non renewal, would not tell us when our renewal dates were."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6087570)

KM

Kalen M.

Owner Director

> "Great experience, it has made scheduling easy."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6329066)

JA

Johnnie A.

Sales Manager

> "I even have emails from \[sensitive content hidden\] and other Verizon employees telling me this issue has been taken care of, but I..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4789340)

MC

Matt C.

GM

> "Easy to set up and easy to use."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6504329)

VR

Verified Reviewer

Manager

> "Customer service is THE WORST!"

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6858495)

KM

Kim M.

Talent Advisor

> "It is easy to use and stays up to date."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6595389)

CK

Cris K.

Owner

> "I would never use or call Verizon Connect again for anything."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6708641)

Erik S.

CEO

> "The platform is easy to use, user friendly, easy to set up."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6642434)

TW

Tiffany W.

Accounts Officer

> "When i tried to cancel a subscription due to the software not working the way it was intended it is now going on 5 months and my..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3812557)

IH

Ian H.

Operations

> "Vehicle trackers seem to work fine, low failure rate."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082170)

VR

Verified Reviewer

Owner

> "Their customer service is awful."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___6409959)

ED

Erika D.

clerical

> "Verizon Connect is easy to use, operate, and access on multiple platforms."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4894348)

BM

Bridget M.

CSR

> "Equipment disconnects from the tablets too often leading to having to replace equipment. "

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___5082253)

MT

Michelle T.

Auto glass csr

> "Other than that, it is very easy to schedule our techs."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___6019881)

VR

Verified Reviewer

Operations Director

> "I have told them that I am in fear that my service will be shut off due to non-payment because I refuse to pay for Dispatch."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#GetApp___4843336)

ED

Erika D.

clerical

> "Patients find it easy to use, and see appointment availability."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4894348)

BH

Brian H.

Owner

> "I would never use a Verizon service again that includes Verizon cellular and Verizon credit cards."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4735184)

DS

Dakota S.

Personal Assistant

> "This software really helps our team more our business forward, they always have offers for discounted pricing as well."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___4486533)

TW

Tiffany W.

Accounts Officer

> "They had been charging our CC without authorisation and the only reason we found this out because the CC expired and we were..."

[See full review](https://www.capterra.com/p/72551/Fleetmatics-Work/#Capterra___3812557)

[View Reviews](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

PM

Pranjal M.

Key Account Manager - Enterprises

> "I liked that it is an all-in-one platform which offers features like scheduling, routing and..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

MS

Missy S.

Customer service representative

> "Ie prepay letters not matching prepay amount, charging for each measuring license while also..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549)

SS

Shivam S.

IT Consultant

> "It helps run a business easily with tools for scheduling, payments, and marketing."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

JO

Jamie O.

Customer Service Director

> "What I like the least about Real Green is not being able to schedule one job over multiple days."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089852)

JS

Jaden S.

Office Manager

> "What I like most is how it has helped our business grow and to schedule, invoice, and record..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677421)

MN

Mark N.

President

> "I had been holding out moving to SA5 for a year because I heard of these issues from a friend..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___7043117)

PM

Pranjal M.

Key Account Manager - Enterprises

> "Also, offers robust CRM features, and provides detailed analytics and reporting."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

BL

Benjamin L.

Owner

> "Following this, I received a legal demand letter from the company's legal representation,..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7056600)

JA

Jordan A.

Owner

> "SA5 give me access to everything needed to keep my business organized and keep my customers..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676083)

GM

Gary M.

Office Support

> "The only con that I can think of is that when it comes to the notes for techs and customers,..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676082)

NT

Neil T.

Owner

> "I like the Routing, weather capture, and price chart features the best."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6546918)

PM

Pranjal M.

Key Account Manager - Enterprises

> "There are some sync issues occasionally and customization options are also limited as compared..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677171)

CH

Chris H.

IT General Manager

> "It’s ability to do all kinds of things and help automate our business as much as possible"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676106)

SB

Stephanie B.

VP office admin

> "Having to add them into the service price and not being able to separate from check paying..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676172)

KB

Karli B.

Office Manager

> "Overall RealGreen has been exactly what we have needed and gave us the tools to move our..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676101)

JK

Justin K.

owner

> "Cant send an estimate - very simply put you cannot send an email or text with an estimate."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013)

SS

Shivam S.

IT Consultant

> "It makes business tasks like scheduling and payments easier."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

CC

Chris C.

Owner

> "They constantly market additional services to us when the can’t really manage the services they..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

AK

Abhishek K.

Manager

> "This application this best and smooth running tool everything in one place best customer..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6845894)

SS

Sophie S.

CSR Lawn Care

> "It makes out job difficult when experiencing outages or delays in updating."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6410062)

AR

Aniston R.

Customer Service

> "It is simple to use and I feel like many people can get the hang of it."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___7089854)

ES

Erin S.

Customer Service Representative

> "It seems that there is some sort of outage about once per month, often lasting just a few..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6399693)

AM

Archie M.

Senior technician

> "How good the routing system is and how it saves me time when working"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677367)

WS

WAYNE S.

President

> "The billing department will not return your calls on incorrect Bills"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6407057)

AL

Alexa L.

Office manager

> "That I can do everything almost in one platform. And if not, they partnered with some great..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100)

VF

Veronica F.

office manager

> "We have had a lot of outages/crashes this year that had caused our office a lot of catch up..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443393)

MJ

Matt J.

VP of IT

> "We’ve had some bumps in the road this last year, but are stabilizing the relationship."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957)

AS

Aubrey S.

Account Manager

> "Occasionally there are some glitches with information not saving."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6449284)

CC

Chris C.

Owner

> "Real green is good for maintaining your customer base"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

AV

April V.

Office Manager

> "Sometimes it is frustrating to not know all of the ways I can use RG...I like to thoroughly..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456062)

JB

Jeanie B.

Office manager

> "It has been great to work with this company, besides the bugs they seem to always want to help..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719413)

CK

Coree K.

Manager

> "Too many windows to open for a simple task to be completed. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431)

BP

Ben P.

Owner

> "The invoicing is nice and routing makes it easier then"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870)

GP

Gary P.

President

> "Once a check is mailed I don't see it clear for 10-16 days."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604)

ST

Scott T.

General Manager

> "It's been good, we have really experimented with it on a couple of dummy accounts and found..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6378173)

SS

Shivam S.

IT Consultant

> "Starting the system can be slow and tricky for new users."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6706209)

JM

Josh M.

Branch Manager

> "Routing is great and helps get the right guys to the right place"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569403)

EN

Earl N.

Owner

> "Then when we finally were able to test it, we were informed that even as administrators we..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___4751726)

ZA

Zach A.

Service Manager

> "I use it majority of the time on a computer, which is great."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569291)

MJ

Matt J.

VP of IT

> "Data services are expensive and slow. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678957)

VB

Valerie B.

Receptionist

> "The gentlemen was professional and fixed the problem with my email swiftly."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189)

RM

Reina M.

Marketing Manager

> "Sometimes tech support can be difficult to reach."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677499)

MB

Matt B.

Division Director

> "Only using RealGreen for about a year and a half, I find the platform easy to use and customer..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676085)

JK

Jamie K.

manager

> "Printing doesn't line up correctly on their own pre-printed forms, and does not look..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6204242)

LH

Larry H.

president

> "we really love customer history able to route easily"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676278)

AL

Alexa L.

Office manager

> "Sometimes tech-support cannot be very helpful"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6568100)

CP

Crystal P.

Gm

> "I’ve used it for over 10 years so I am able to navigate well"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676084)

ML

Michael L.

Owner

> "They basically stole $20,000 from me and could have cared less."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6528098)

BO

Bryanna O.

Receptionist

> "RealGreen is pretty much the backbone to our company."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280)

NR

Nathan R.

Owner

> "When problems arise, solutions are hard to find."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677341)

DC

Danielle C.

Office Manager

> "I like the simplicity of receiving answers to my problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6573892)

JK

Justin K.

owner

> "Very expensive CRM that cant do what a CRM should do:"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6716013)

VB

Valerie B.

Receptionist

> "The call for help was responded to in a timely manner."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6578189)

AC

Andy C.

Director of Analytics

> "Very long learning curve for new user bc it’s so non intuitive."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6543611)

MS

Missy S.

Customer service representative

> "Generally real green is very user friendly and works well for our company."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6719549)

HL

Hollis L.

Owner Diagnostic Specialist

> "The overall cost seems to outweigh the benefit."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231)

AL

Ambir L.

Sprinkler lead

> "When you set up a customer or services, it’s easy to follow along with."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676099)

BS

Brandon S.

Office Manager

> "Some reports seem inaccurate"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678221)

CK

Coree K.

Manager

> "Overall experience is good with RG. Wish there were just a few more options as stated before. "

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443431)

GP

Gary P.

President

> "Payments take forever to post."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6451604)

ES

Erica S.

Corporate Office Manager

> "That I found something new from each class."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6678946)

MC

Michael C.

Operations manager

> "I haven't had anything that has kept me from being productive yet."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676094)

VW

Valentino W.

Service Logistics

> "Overall positive, very responsive, do wish responses were more timely."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676108)

HL

Hollis L.

Owner Diagnostic Specialist

> "It has honestly been a little frustrating through implementation but ha"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676231)

GF

Gisele F.

Founder and Head of Brand

> "RealGreen is cheap to subscribe and deploy"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6699468)

BG

Beverly G.

Office Manager

> "It's not "always" as user friendly as we would like on some things and cannot control a..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180792)

SS

Shanoah S.

Director of Administraion

> "The new system is much more user friendly."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6456496)

RV

Rick V.

President

> "they never call back."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569195)

SG

Shawn G.

Owner

> "I don’t use the software to its full potential yet but I appreciate it having expanded features..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6180828)

JA

Jesse A.

Lawn Care Technician

> "Mobile live shut downs are a pain!"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

DH

Dave H.

Owner

> "Had a lot of features and would work well but only for specific industries and if company does..."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6063786)

CB

Clint B.

Owner

> "The refund problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413)

BO

Bryanna O.

Receptionist

> "RealGreen support team has been very helpful and knowledgeable."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6443280)

CB

Clint B.

Owner

> "The payment problems."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6569413)

JA

Jesse A.

Lawn Care Technician

> "Great tech support and awesome speakers."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

EG

Eric G.

CSR data entry

> "Love the system but not your support team"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6677219)

BP

Ben P.

Owner

> "Software is good, price is ok, I would like to see a desktop version"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6545870)

CC

Chris C.

Owner

> "Real Green tech support is terrible"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#SoftwareAdvice___6595248)

JM

Justin M.

Owner

> "I am new to SA5 and have really utilized the support."

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6576589)

JA

Jesse A.

Lawn Care Technician

> "Please fix this!"

[See full review](https://www.capterra.com/p/78106/Service-Assistant/#Capterra___6676107)

[View Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

## User interface

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

3.21 (940)

3.94 (146)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Verizon Connect

Top features

27/42

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Billing & Invoicing
-   Compliance Management
-   Cost Tracking
-   Customer Database
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Document Management
-   Driver Management
-   Employee Management
-   Fuel Management
-   Generative AI
-   Geographic Maps
-   GPS
-   Incident Reporting
-   Inspection Management
-   Inventory Management
-   Maintenance Management
-   Mileage Tracking
-   Mobile Access
-   Motor Pool
-   Order Management
-   Predictive Analytics
-   Preventive Maintenance
-   Real-Time Monitoring
-   Reporting & Statistics
-   Route History
-   Route Optimization
-   Routing
-   Status Tracking
-   Third-Party Integrations
-   Tire Management
-   Transportation Management
-   Vehicle Tracking
-   VIN Lookup
-   Work Order Management

[See all features](https://www.capterra.com/p/72551/Fleetmatics-Work/#features)

RealGreen

23/42

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Billing & Invoicing
-   Compliance Management
-   Cost Tracking
-   Customer Database
-   Data Import/Export
-   Delivery Tracking
-   Dispatch Management
-   Document Management
-   Driver Management
-   Employee Management
-   Fuel Management
-   Generative AI
-   Geographic Maps
-   GPS
-   Incident Reporting
-   Inspection Management
-   Inventory Management
-   Maintenance Management
-   Mileage Tracking
-   Mobile Access
-   Motor Pool
-   Order Management
-   Predictive Analytics
-   Preventive Maintenance
-   Real-Time Monitoring
-   Reporting & Statistics
-   Route History
-   Route Optimization
-   Routing
-   Status Tracking
-   Third-Party Integrations
-   Tire Management
-   Transportation Management
-   Vehicle Tracking
-   VIN Lookup
-   Work Order Management

[See all features](https://www.capterra.com/p/78106/Service-Assistant/#features)

### Recognition

No recognitions have been awarded to Verizon Connect

No recognitions have been awarded to RealGreen

### Deployment & support

Verizon Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RealGreen

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Verizon Connect

-   By Verizon
-   Located in United States
-   Founded in 2009

RealGreen

-   By WorkWave
-   Located in United States
-   Founded in 1984

## Popular Comparisons

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.48 (938)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

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3.3

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4.4

3.4

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4.5

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[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

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[View full comparison](https://www.capterra.com/compare/78106-127994/Service-Assistant-vs-Jobber)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.3

Features

4.4

3.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/72551-138669/Fleetmatics-Work-vs-Motive)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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$199/month

Price

$39/month

3.9

Features

4.5

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/78106-105508/Service-Assistant-vs-LawnPro)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

[One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/)[4.83 (261)](https://www.capterra.com/p/197399/One-Step-GPS/reviews/)

Contact vendor for pricing

Price

$13.95/month

3.3

Features

4.7

3.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/72551-197399/Fleetmatics-Work-vs-One-Step-GPS)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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Contact vendor for pricing

3.9

Features

4.2

3.9

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4.1

[View full comparison](https://www.capterra.com/compare/78106-150053/Service-Assistant-vs-ServiceTitan)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

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Contact vendor for pricing

Price

$0

3.3

Features

4.6

3.4

Ease of Use

4.8

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[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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Price

$49/month

3.9

Features

4.0

3.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/78106-122075/Service-Assistant-vs-Service-Autopilot)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

vs

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Contact vendor for pricing

Price

$79/month

3.3

Features

4.5

3.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/72551-140363/Fleetmatics-Work-vs-HouseCall-Pro)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

vs

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$79/month

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Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/78106-140363/Service-Assistant-vs-HouseCall-Pro)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[3.21 (940)](https://www.capterra.com/p/72551/Fleetmatics-Work/reviews/)

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Contact vendor for pricing

Price

$25/month

3.3

Features

4.2

3.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/72551-153228/Fleetmatics-Work-vs-Azuga-Fleet)

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)[3.94 (146)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

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3.9

Features

4.3

3.9

Ease of Use

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