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FM:Systems works with more than 1,500 organizations worldwide across industries including finance, technology, government, education, healthcare and more in the Americas, Europe and Asia Pacific.
Enterprise and mid-market companies managing a return to the office, or interested in hybrid workplace policy. Teams who want an easy way to generate analytics to understand usage of space.
Our end users have been pleased with the ease of use and have been exceedingly happy with the amount of data they are able to glean from the system.
My only complaint is internal and the fact there are so many features that we have yet to tie into.
The ability to filter the data you want similar to Excel and then export the exact/specific data you want to Excel in just a few clicks is fantastic.
Have ongoing trouble with dates being in US format (we're in Australia), also some issues with using metric instead of imperial (mostly with floor plans and graphic views).
Easy to use , can be configured to your business, ASP is reliable , you only buy the modules you need. FM Systems provides great customer support services I have had great experiences.
The out of the box functionality is limited, thus requiring a lot of customization.
It always has the potential to improve and evolve so things like the app for technicians or the analytics solution are nice to see a company develop.
When running patches, it takes a bit more time due to cutting and pasting data from folders.
I am pleased with the over 2+ years or more that we have been using the platform. It has caused significant improvement of reserving rooms/spaces with our offices.
A little confusing to use the hover feature to book the space separate from the calendar elsewhere on the page.
The ease of use when using Robin is the best part. We use it to book desks within our office due to the pandemic, and it has been a great asset.
We just moved into new office and one of the main problems of our users is to find the new meeting rooms.
Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.
Losing my reservation when I forget to check-in. Needing to kick people out when they overstay their reservation - need a reminder for when reservation is done.
Easy to integrate in our environment, great customer service, and receptive to feedback about improving the product and implementing new features based on that feedback.
Of of the biggest problems we solved with Robin was data-driven decisions when expanding existing spaces or building new ones.
FMS:Workplace
Top FeaturesRobin
FMS:Workplace
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Robin
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