FMS:Workplace vs Eptura Workplace: Which is a better fit?

Our end users have been pleased with the ease of use and have been exceedingly happy with the amount of data they are able to glean from the system.

Chris C

Facility Planner

My only complaint is internal and the fact there are so many features that we have yet to tie into.

The ability to filter the data you want similar to Excel and then export the exact/specific data you want to Excel in just a few clicks is fantastic.

Have ongoing trouble with dates being in US format (we're in Australia), also some issues with using metric instead of imperial (mostly with floor plans and graphic views).

Easy to use , can be configured to your business, ASP is reliable , you only buy the modules you need. FM Systems provides great customer support services I have had great experiences.

The out of the box functionality is limited, thus requiring a lot of customization.

It always has the potential to improve and evolve so things like the app for technicians or the analytics solution are nice to see a company develop.

When running patches, it takes a bit more time due to cutting and pasting data from folders.

I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it.

It can be a bit pricey, a few feature are missing that i would prefer to have. It can also be hard to find the software in a physical format.

I have enjoyed using this software with my space planning needs. I like how they are always wanting to better themselves and really care what the customer thinks.

It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging. Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts.

I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable. IOffice as a vendor is also great.

I cannot speak from a facilities perspective. But I was a bit disappointed on the overall value/usability of the mobile conference room finder and the seat finder.

Helpdesk folks are amazing. Opportunities for improvement are with customization of the user interface and enhancing their single sign on capability.

Mergers have resulted in poor customer service and products.