# Compare BestNotes vs RXNT 2026 | Capterra > Unsure of what to choose? Check Capterra to compare RXNT and BestNotes based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/73807-110018/BestNotes-vs-rxnt --- # RXNT vs BestNotes Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: RXNTBestNotes2/4 selected [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) [## RXNT](https://www.capterra.com/p/110018/rxnt/)[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $29.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment KC Based on [498 reviews](#user-reviews) Positive 428 Neutral 31 Negative 39 [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [198 reviews](#user-reviews) Positive 181 Neutral 15 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.0 Charting 4.1 Patient Scheduling 2.6 Document Management 4.1 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.9 Charting 4.6 Patient Scheduling NA Document Management 4.6 User satisfaction User satisfaction 4.3 User reviews[498](https://www.capterra.com/p/110018/rxnt/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.5 User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for RXNT provides integrated, cloud-based software for healthcare specialties of all sizes, from large physician practices to medical billing professionals across the United States. Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional ## User reviews Pros & cons KC Keisha C. Clinical Manager > "It makes my work more efficient, and I can quickly navigate to enter orders, including checking the status of pending and..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) JF Jane F. psychiatrist > "Used it for years without a problem, but since they're been changing things to increase their cyber security, there's been..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) VR Verified Reviewer PMHNP > "I rarely encounter trouble recalling prescriptions if needed and I receive refill request without issues too." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) JR Julie R. Physician > "Finally, I would describe the software as being glitchy requiring the practitioner to log out and log back in." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7149245) JL John L. Psychiatrist > "I uploaded my logo no problem, my trainer helped set up my schedule, forms and EMR notes templates." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) TA Tea A. Physician > "does not have option to record consultation, it can be done only from phone and very poor futures and takes too long," [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7031837) CD Chris D. Owner > "RXNT has an amazing platform to be able to prescribe and coordinate with pharmacies and patients to keep all prescriptions..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) JH Julie H. Family Resource Coordinator and Autism Referral Navigator > "Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6325684) GH Gretchen H. Nurse practitioner > "just beginning but training with \[sensitive content hidden\] has been very helpful and supportive, choosing multiple encounters..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7073749) BL Ben L. Nurse practitioner > "There are certain things that guy can't do on the mobile version that only the desktop works." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7002615) GG Greg G. Optometrist > "RXNT works seamlessly with my EHR to find and prescribe medications, and to find the pharmacies my patients want to go to." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6471305) JF Jane F. psychiatrist > "I've been calling since thursday (it's monday now) and I've had zero response. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) AS AMY S. Intake coordinator > "RXNT is making my job more efficient and saves me a lot of time for other tasks." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) KC Keisha C. Clinical Manager > "It wasn't as seamless to navigate the patient management portal." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7012179) AS AMY S. Intake coordinator > "Being able to take payments without going to another site is very time saving. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) CD Chris D. Owner > "There was minimal support at times, but an overload of automatic emails to my inbox, which seemed unnecessary and became annoying." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6691567) SH Stacy H. RN > "It is very easy to enter a new patient in the system and completing the required fields. When I have had to call customer..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JM Jorge M. Medical director > "The problem is that we are in a weak position, to the cost as result of their poor performance and neglect to the needs of their..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5062916) JM John M. Physician > "From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) HM Hinmoy M. Regional Medical Officer > "The e-consent can be tricky, if you press the wrong button it deletes the patient. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6373258) LA Lisa A. PMHNP > "Customer service has been prompt and responsive whenever I’ve needed support, which I really appreciate." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) BS Britany S. Owner, APRN > "Patients are more often than not not able to register for their portal or fill out paperwork." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) JL John L. Psychiatrist > "The scheduling module is a breeze, adding patients to the schedule is straightforward." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) BS Britany S. Owner, APRN > "I have been using this software for over a year for my practice and they still have not been able to get it fully setup for me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) AS AMY S. Intake coordinator > "RXNT has made my job much easier and streamlined." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7081393) SH Stacy H. RN > "With any new system and never have seen the screens before, it was a bit overwhelming." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JL John L. Psychiatrist > "The module I use the most and like the best is the eprescription, including controlled substances." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) Marino M. Psychiatrist > "I travel a lot and the control system that they have now does not work for me" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) VR Verified Reviewer PMHNP > "I have used RXNT for close to 8 years and it is my favorite prescription platform." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7054553) EF ELyse F. Executive Director > "It can be very confusing if you do not have information entered clearly and correctly for your patient" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) LA Lisa A. PMHNP > "The customer service team is also very responsive, which makes a big difference." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7076070) AM Angela M. RN clinical director > "the code does not always work for log in access." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6425129) MH Michelle H. RN > "Ease of usage, user friendly, helps with workflow, easy to e-prescribing." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7057083) PW Portia W. clinical manager > "times out if staff does not use within a certain time frame" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6652430) KB Kevin B. Optometrist > "Integrates into our EHR so very easy and efficient to utilize during busy workflow and populates fast." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7043827) Marino M. Psychiatrist > "They suspended the service without previous notice affecting my patients and not because me." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6769593) KM Karen M. Billing Specialist > "It is very time saving for the backend biller and payment poster." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7024907) PD Peter D. physician > "It strikes me as irresponsible if a business can be called irresponsible. And they are I the health care business." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6626133) SH Stacy H. RN > "Overall, this has a good system for us after learning how to effectively use it and working out the kinks in the beginning." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7023604) JM John M. Physician > "The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program,..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6556520) BM Brandon M. Medical Assistant > "Our clinic runs smoothly thanks to RXNT." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7025132) CA Corinne A. Medical Director > "Also, when the sales representative discussed the products, they did not mention anything about the 14 month commitment to..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) TO Tim O. Chemical Dependency Counselor > "Patient records are easily accessible. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7009385) LB Lori B. Owner, Nurse practitioner > "The number of clicks to do anything is a definite time suck. And few of my patients are able to easily get into the patient..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4944739) TF Theresa F. Credentialing Manager > "The reports are easy to run, and we will be learning new ones once the other modules are purchased." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) JS Jesse S. Physician > "From the start it was clunky, pt feedback on the experience signing up was terrible." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___6536080) JL John L. Psychiatrist > "I am really happy with my decision to go with RXNT which came highly recommended and reviewed on multiple sites." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) JK John K. Psychiatrist > "I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5057661) JH John H. Hospice Physician > "I use RXNT daily and rarely have problems." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7022609) CA Corinne A. Medical Director > "They frequently have notifications for “outages” it is a really laborious process to set up trainings or get any kind of..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5069552) MS MARTHA S. physician > "There was superb customer service up front. But since I have started using it, I use it for all my prescriptions because I love..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) BS Britany S. Owner, APRN > "Doesn't work for patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) MS MARTHA S. physician > "The biggest reason I started with the RXNT prescribing program instead of some other company's program was that the..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6229477) EP ELI P. ED > "We were unable to use the system as to which it helps us prescribe medication to our hospice patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6047946) JF Jane F. psychiatrist > "The program is very straight forward and intuitive." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7129936) GZ Gene Z. Physician > "Can not loft template." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6405749) YM Yuhura M. Director of Clinical Services > "I appreciate the fact that other pharmacies are easily accessible as an option for narcotics." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6537369) BJ Bayan J. Physician > "Also, sometimes a medicine prescription did not go through to the pharmacy, and it did not notify me directly about this; I had..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) TF Theresa F. Credentialing Manager > "I like the ease of scheduling and patient follow up." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7003922) BS Britany S. Owner, APRN > "I am in the process of switching now and wish I would have never started with this company in the first place." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6609610) JL John L. Psychiatrist > "It worked flawlessly even while oversees on vacation." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7037552) CO Carolina O. Medical Assistant > "loading time for somethings are slow" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394) SN Sam N. CEO > "Very good integration between EJR and PM" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6667442) SN Sarah N. FNP > "They are frequently glitchy, with error messaged, unable to address issues, wait time for resolution is days to weeks, I am still..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) MH Michella H. CNM > "It appears that security is fine." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) BJ Bayan J. Physician > "The version I'm using did not connect directly with my electronic health record." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6283484) EF ELyse F. Executive Director > "My overall experience is this is a very helpful tool for our agency to use as a hospice. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6673289) TG Tara G. MD > "No care on the part of the support team, still has not been resolved in over a month, leading my practice to find another..." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4124337) KL Kim L. Nurse Practitioner > "I love the templates for charting which gives me access to the diversity of my patients." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) LT Lauren T. Med director > "Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) ZS Zaporia S. Nurse Practitioner > "Easy, fast and it integrates with my charting system" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6338433) MD Mamadou D. Medical provider > "They will lock you in a 1 year contract without telling you until you try to cancel." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___4820592) RH Rachel H. PMHNP > "RXNT is safe and secure, yet still easy to use after setup. " [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7004323) KL Kim L. Nurse Practitioner > "The billing portion was complicated but I no longer use that feature." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6051410) CO Carolina O. Medical Assistant > "the layout of the page is neat and efficient." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6312394) LT Lauren T. Med director > "Poor to mediocre at best due to the delays in functionality." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___6139002) MH Michella H. CNM > "I really do love the controlled substance process." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) HL Holly L. aprn > "Issues with billing that are difficult to navigate" [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___5034884) MH Michella H. CNM > "The customer support is great." [See full review](https://www.capterra.com/p/110018/rxnt/#Capterra___7005254) SN Sarah N. FNP > "It takes days to weeks to get resolutions, and even after saying it should be better and me saying it is not, they close ticket..." [See full review](https://www.capterra.com/p/110018/rxnt/#SoftwareAdvice___4225238) [View Reviews](https://www.capterra.com/p/110018/rxnt/reviews/) AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Angela C. HITECH Security Officer and Billing Coordinator > "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) BB Billie B. Clinical > "It is easy to train people on." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7048287) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "Their API is easy to work with and does most of the things we need." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) JK James K. DIrector of counseling > "Very helpful resident record process." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on the..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) FP Femia P. Chief Operations Officer > "The greatest strength has been their exceptional technical support team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) VR Verified Reviewer Director of Technology > "Their support team is responsive and helpful and are always there when you need them." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) SS Sharon S. Chief Clinical Officer > "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309) JD Jessica D. Office Administrator Manager > "Having the ability use and train with this program is easy." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877595) CB Christina B. Outpatient Therapist > "When we first started we were unable to send patient forms to clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772) Brandi G. Adult Peer Support Specialist > "The fields are easy to access and they align well." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878243) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) ## User interface 4.30 (498) 4.52 (198) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features RXNT Top features 39/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/110018/rxnt/#features) BestNotes 24/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/73807/BestNotes/#features) ### Recognition RXNT is recognized as a top-rated tool in 5 Capterra Shortlist reports BestNotes is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Mental HealthSoftware (2022)  ### Deployment & support RXNT Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details RXNT - By RXNT - Located in United States - Founded in 1999 BestNotes - By BestNotes - Located in United States - Founded in 2003 ## Popular Comparisons [RXNT](https://www.capterra.com/p/110018/rxnt/)[4.30 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $29/month Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/110018-129169/rxnt-vs-Tebra) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 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