# Compare BestNotes vs EHRYourWay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BestNotes and EHRYourWay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY --- # BestNotes vs EHRYourWay Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BestNotesEHRYourWay2/4 selected [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [198 reviews](#user-reviews) Positive 181 Neutral 15 Negative 2 [## EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [528 reviews](#user-reviews) Positive 521 Neutral 3 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Mental Health EHR Software 22 / 33 Best performer 32 / 33 Only EHRYourWay - AI Copilot - Electronic Payments - For Group Therapy User satisfaction User satisfaction 4.5 User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.9 User reviews[528](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional Best for Outpatient & inpatient mental health clinics, psychiatric hospitals, addiction treatment, IOP/PHP, CCBHC, community mental health centers, residential treatment, and integrated care organizations. ## User reviews Pros & cons AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Angela C. HITECH Security Officer and Billing Coordinator > "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) BB Billie B. Clinical > "It is easy to train people on." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7048287) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "Their API is easy to work with and does most of the things we need." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) JK James K. DIrector of counseling > "Very helpful resident record process." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on the..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) FP Femia P. Chief Operations Officer > "The greatest strength has been their exceptional technical support team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) VR Verified Reviewer Director of Technology > "Their support team is responsive and helpful and are always there when you need them." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) SS Sharon S. Chief Clinical Officer > "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309) JD Jessica D. Office Administrator Manager > "Having the ability use and train with this program is easy." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877595) CB Christina B. Outpatient Therapist > "When we first started we were unable to send patient forms to clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772) Brandi G. Adult Peer Support Specialist > "The fields are easy to access and they align well." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878243) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) Daniel E. LCSW > "Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073274) Andrew B. IT Support Specialist > "It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577) TM Tarah M. CEO > "It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416) Miranda F. LCSW > "What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530) AF Ariel F. Front Office Supervisor > "It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) RK Rheros K. Case Manager > "There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608) TM Tarah M. CEO > "The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416) VD Vic D. Administrator > "The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073591) AF Ariel F. Front Office Supervisor > "The difference in billing, appointments, and patient data compared to Office Ally is remarkable. Because every practice has different needs and operates a..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) WH Walter H. Behavioral Technician > "I didn’t like that I could only use certain devices at my office to log in and complete my records." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7069997) JW Jennifer W. Clinical Director > "I love that it is fully customizable and all forms, reports, etc are able to be tailored to meet our needs as a growing behavioral health clinic!" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7119351) DRG Dr. Rhonda G. Psychologist, CEO, Owner > "The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732) Ewa D. Therapist > "I am particularly impressed with the auto-fill options; they significantly streamline my documentation process and save me a substantial amount of time on..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796) VB Virginia B. Certified Recovery Specialist > "If you forget to save as draft before changing screens, you might lose your work." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066882) JH Jeffrey H. Staff Therapist > "The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070778) ED Eriko D. psychologist > "it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6363676) TM Tarah M. CEO > "The reporting functionality is robust and allows us to track key clinical and operational metrics with ease." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416) VR Verified Reviewer CEO > "The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7011360) AF Ariel F. Front Office Supervisor > "EHR Your Way eliminated the need for those separate services, digitizing our notes. While the initial adjustment was significant, I now value the flexibility..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) AP Anthony P. Mental Health Specalist > "Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6830161) KG Kara G. Executive Director > "With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. " [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266) GK Gabrielle K. Clinician I > "There are some constant changes that are a little bit difficult to adjust to at first." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074807) John Dale N. Medical Specialist > "The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7082047) CD Christy D. Licensed Clinical Professional Counselor > "The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7036130) Sara E. Clinical Supervisor > "It has helped our organization stay connected through one source for notes, billing, and record keeping." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068) Deborah B. Psychotherapist > "I have on occasion had some difficulty rescheduling an appointment and sending the new link." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067879) MG Michelle G. Therapist > "Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7059298) AS Aimee S. Social Worker > "Sometimes my internet is spotty and I will lose a document, I wish the document would save or that I could save it when the internet service isn’t great." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6635863) CM Cory M. Director of Compliance > "Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657) JC Jessica C. Outpatient Therapist > "Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6406386) CH Christina H. Therapist > "I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6633701) JM Jesus M. LPC > "Using a mobile device to access the website can be tricky if you do not change the orientation on the phone." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6427265) MD Makayla D. Private Therapy Practice Owner-HAM Affiliate > "We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531) CT Cheryl T. Telehealth Psychotherapist > "I am unable to block out recurring personal event times at this time but may be user error, not system problems." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6378160) JG Josie G. CBRS worker Case Management > "I like that you can customize the entire system, you just have to call but anything that you are wanting they can make it that way." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266) JG Josie G. CBRS worker Case Management > "It looks very bland when we used it and like it was all coded." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266) Sara E. Clinical Supervisor > "It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068) JL Jordan L. counselor > "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6808987) DR Dana R. Therapist > "I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6441962) BJ Brittany J. Mental Health Professional > "What I least like about EHR YOUR WAY is if I click on another link or document for a client to reference an intervention or information listed on another..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6104575) CM Cory M. Director of Compliance > "This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657) NL Natalia L. In Home Therapist > "As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6561434) OF Ohna F. Therapist > "The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067938) CB Crystal B. Mental Health Counselor > "One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6669345) LA Liz A. Administrator > "We appreciate the extensive customization options that allow us to tailor the system to our specific needs. While there is room for improvement in the..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340) NH Nicole H. Behavioral Health Therapist > "It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6645782) JP Jaemi P. Data Analyst > "Everything is organized in a logical way, which makes documentation and day-to-day tasks much faster." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058444) ES Elizabeth S. Licensed Professional Counselor > "It would be better if we could make more changes on the user end or have a way to video chat with customer service because it can be time consuming for our..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6130742) JB Jillian B. BCBA > "It especially helps that you can link the schedule with your google calendar too-" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462) SC Savannah C. Mental Health and Substance Abuse Counselor > "The cost of the platform might be prohibitive for solo practitioners or those on a tight budget." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6655378) AL Angel L. Director of Quality Assurance > "The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065692) SL Samantha L. Mental Health Case Management services > "I haven’t experienced any “big” issues that aren’t relatively easy to fix" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074785) KG Kara G. Executive Director > "The ability to also utilize the programming and change as needed is another perk of using this service." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266) VB Vanessa B. Admin > "Sometimes system is slow when others are online." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6351592) KT Kate T. Sr Compliance Manager > "EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. " [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7137093) GD Gabrielle D. Quality Assurance > "It can sometimes be hard to communicate with technical support" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6556540) AF Ariel F. Front Office Supervisor > "Initially, there were many convoluted steps, but the software has been revamped with a user-friendly interface and helpful features." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) VR Verified Reviewer Admin Assistant > "Billing side of things was confusing and too complicated." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6656677) JH Jared H. IT Systems Admin > "EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7015385) JA Jonathan A. Chief Medical Officer > "interface is not the \*prettiest,\* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333) JB Jillian B. BCBA > "EHR helps me stay organized, schedule my days, and stay connected to coworkers as well." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462) KH Karen H. Adm. Support Manager > "Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. " [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253574) AL Ali L. Mental Health Therapist > "The ability to contact patient/client immediately through a safe portal has been the most beneficial." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074933) AE Angelique E. Behavioral therapist > "Having to login is annoying, but that’s about it." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6382208) MD Makayla D. Private Therapy Practice Owner-HAM Affiliate > "Documentation and communication has been quite seamless, and no discrepancies have been noted since switching to this system." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531) MM Melody M. Executive Director > "We have so many billing rules and data reporting requirements that it seemed impossible to make it all happen." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874) Ewa D. Therapist > "The learning curve was minimal, allowing me to get up to speed quickly without the typical stress of switching software." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796) DC David C. Owner psychologist > "I found it to be quite frustrating and disappointing overall and wasted a lot of time." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6661317) Andrew B. IT Support Specialist > "They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577) CR CARIN R. Billing Lead > "When EHR does updates they do not inform anyone and we login the next day and a bunch of things are different" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6097670) LA Liz A. Administrator > "The system’s high level of customization is a standout feature for us, allowing us to tailor it perfectly to our needs." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340) HO Heather O. Counselor > "Some struggles with diagnostic codes being incorrect" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6159296) Miranda F. LCSW > "What I like most about EHR your way is the ease of use, the ability to send and receive messages confidentially and with sufficiency." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530) AM Amy M. Master Alcohol and Drug Counselor > "I found it difficult at first to navigate a new system, and that was just me as a user." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588) DRG Dr. Rhonda G. Psychologist, CEO, Owner > "This program is so easy to use and helps me to communicate well with my employees, coworkers, and billing department efficiently and easily." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732) TM Tabatha M. Clinical Counselor > "I often catch grammatical mistakes in practice system." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6250087) Brittany D. Substance use counselor > "The workflow felt organized, accessible, and supportive of consistent clinical recordkeeping." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070726) PD Peggy D. Mental Health Therapist > "At times it feels very cumbersome and redundant clicking through the several components necessary to build a full treatment plan." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___3709450) HB Howard B. Licensed Clinical Psychologist > "The fonts and characters are clear, great for doing alot of notes." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066964) MM Melody M. Executive Director > "After using other EHRs, it is really hard to find something negative to say about EHR YourWay." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874) [View Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) ## User interface 4.52 (198) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) 4.88 (528) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features BestNotes 22/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/73807/BestNotes/#features) EHRYourWay Top features 32/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#features) ### Recognition BestNotes is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Mental HealthSoftware (2022)  EHRYourWay Best Value Mental Health EHRSoftware (2026)  Best Value Mental Health EHRSoftware (2025)  ### Deployment & support BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EHRYourWay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BestNotes - By BestNotes - Located in United States - Founded in 2003 EHRYourWay - By EHR YOUR WAY - Located in United States - Founded in 2008 ## Popular Comparisons [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.8 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-130710/BestNotes-vs-SimplePractice) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Contact vendor for pricing Price $29/month 4.8 Features 4.1 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.4 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/73807-130400/BestNotes-vs-TheraNest-Mental-Health) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 4.8 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-180899/BestNotes-vs-Alleva) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118789-124769/EHR-YOUR-WAY-vs-CounSol-com) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.0 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/73807-81298/BestNotes-vs-Valant-Behavioral-Health-EHR) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $59/month Price $49.95/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/73807-124769/BestNotes-vs-CounSol-com) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.0 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY)