BestNotes vs EHR YOUR WAY: Which is a better fit?

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

It is initially confusing, lots of different sections to worry about.

I really enjoy Best Notes, I think it's really user friendly and the reports that can be ran are great. I know there is a lot more to learn about it as well.

The software looks very outdated and is not intuitive to navigate. It can be frustrating to look at and work with.

BestNotes was introduced to me at a previous employer and I loved the customer support, ability to customize for my business, and user-friendly interface. This has continued to be true in my business.

Michelle M

CEO / Mental Health Practitioner

They insist a new product is underway although they have no information on when it will be released. Think this said to merely pacify customers.

He has been knowledgeable, assisted me in learning the system so that I can navigate myself, is reliable and accessible, and has been a great support for my team and I.

Sometimes it is difficult to figure out how to do seemingly relatively simple things, such as print a document or scan/email files without technical support.

We have had a wonderful experience and prefer this software far more than our old EHR (Kareo). Blessy was our implementation team leader and is always helpful and pleasant to interact with.

In the morning when our office opens we are unable to directly speak to someone if we are having a problem and need it solved immediately. DME--have contacted at least 3 times cannot print DME.

The customer service is top notch, very responsive, courteous, and resolve your issues in a timely manner.

There was no talk about it "technically" being able to work. It was tested that same day.

We love the software and the people behind it. They are very professional, courteous, helpful and always there ready to help in all aspect of the software especially when you needed them.

We are a small non-profit organization that provides substance abuse treatment, and we are still relatively new to the EHR world.

It's worth noting that the end result will be absolutely worth the wait, as the current Chrome user interface is an attractive, clean, and intuitive design.

We submitted all the information requested and let EHR Your Way take over ( NO Headaches ). Since everything is based on the current workflow the learning curve for the system was very low.