# Compare BestNotes vs Kipu 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BestNotes and Kipu based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/73807-156391/BestNotes-vs-Kipu-EMR --- # BestNotes vs Kipu Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BestNotesKipu2/4 selected [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [198 reviews](#user-reviews) Positive 181 Neutral 15 Negative 2 [## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [217 reviews](#user-reviews) Positive 204 Neutral 8 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Substance Abuse EMR Software 31 / 46 Only BestNotes - ONC-ATCB Certified - Referral Tracking Best performer 41 / 46 Only Kipu - Activity Dashboard - Claims Scrubbing - Clinic Interoperability User satisfaction User satisfaction 4.5 User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.7 User reviews[217](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional Best for Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions. ## User reviews Pros & cons AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Angela C. HITECH Security Officer and Billing Coordinator > "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) BB Billie B. Clinical > "It is easy to train people on." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7048287) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "Their API is easy to work with and does most of the things we need." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) JK James K. DIrector of counseling > "Very helpful resident record process." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on the..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) FP Femia P. Chief Operations Officer > "The greatest strength has been their exceptional technical support team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) VR Verified Reviewer Director of Technology > "Their support team is responsive and helpful and are always there when you need them." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) SS Sharon S. Chief Clinical Officer > "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309) JD Jessica D. Office Administrator Manager > "Having the ability use and train with this program is easy." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877595) CB Christina B. Outpatient Therapist > "When we first started we were unable to send patient forms to clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772) Brandi G. Adult Peer Support Specialist > "The fields are easy to access and they align well." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878243) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) VR Verified Reviewer Admin > "Kipu is very well designed for behavioral health and addiction treatment settings, which makes documentation, scheduling, and..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460) Jacob B. Clinical Director > "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring workarounds..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) VR Verified Reviewer Admin > "It’s a powerful and flexible system that does a great job supporting behavioral health workflows and improving organization-wide..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460) MS Michael S. Office Manager > "Also, we run 3 different Kipu setups and cannot transfer charts between the systems." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087) Jacob B. Clinical Director > "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) Jacob B. Clinical Director > "The treatment plan module was particularly underutilized due to its complexity." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) Jacob B. Clinical Director > "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) VR Verified Reviewer CDCA > "At least a couple times a week it lags really bad." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599) JB Jacqui B. Clinical director > "Their customer service is great is you have a support member assigned to you. If not, you have access to customize and..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7123904) PW Paul W. Peer Recovery Support Specialist > "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559) VR Verified Reviewer Admin > "Overall, it’s a comprehensive, all-in-one system that supports both clinical and administrative needs." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460) RG Rachel G. Therapist > "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500) VR Verified Reviewer CDCA > "Very good about selecting whom has access to what." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599) RB Rebecca B. APRN > "i dont like how certain labs arent labeled and you have to click through every one to look for something specific." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928) HN Hassam N. operations manager > "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of our data..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881) LG Lauri G. Teacher > "The information tabs can get confusing at times." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462) JG John G. Support staff > "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep without..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378) VB Van B. Associate Therapist > "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a diagnosis that..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074) GY Gordon Y. Clinical Addictions Counsellor > "I like to ease of use and it's ability to collect and manage a large amount of data on each client." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740) JB Jack B. Recovery Coach > "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167) AB Angel B. Office Manager > "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048) JM Jennilyn M. RN Guided Imagery Hypnotherapist > "I frequently have to reset my password and I get frustrated" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571) RB Rachel B. Mental Health Therapist > "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687) TN Tawana N. Peer Support Specialist > "It can be slow at times bringing up our clients name." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699) JA Judy A. Addiction Therapist > "Kipu allows for good tracking of clients and optimal connection with other team members on their progress." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035) KR Kristi R. Director of Training > "Features do not work, system down fairly often." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019) KF Ken F. Child Care Administrator > "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979) RG Rachel G. Therapist > "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500) AF Allison F. Behavioral Health Technician > "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040) SR Sarah R. Registered Nurse > "Just ok but could use some improvement from a nursing point of view." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338) KW Keesha W. Behavior Health Technician > "It has everything I need to assist in helping the clients" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999) RH Richard H. Therapist > "I find that the system can time out in the middle of sessions and the information that was added gets lost." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669) KF Ken F. Child Care Administrator > "It's everything you want in an electronic medical program. " [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979) AR Amy R. Clinical Supervisor > "There is no option for task alerts for deadlines or daily reminders." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826) PW Paul W. Peer Recovery Support Specialist > "Being able to access clients' data using partial matches as well as first and last names has helped." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559) RG Rachel G. Therapist > "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500) SR Sarah R. Registered Nurse > "It looks modern and is not a "cluttered" program." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338) NN Nicole N. Recovery Coach > "It asks you to change your password quite often and it becomes a hassle when trying to reset it." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941) SV Stephanie V. Kentucky Peer Support Specialist > "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277) LP Lucas P. Director of Operations > "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple times, which..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712) EO ERICA O. HR > "For me as an admin person, I really love Kipu." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326) EV Eric V. Substance abuse counselor > "It buffers and does not save and updates are not shown" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643) JH Joseph H. Clinical Director > "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733) AI Albert I. Treatment Technician > "Nothing at this time. When I first started using it the page didn't update as quickly as it does now." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627) TH Tracy H. Utilization Review > "They make it easy to organize our forms and clinical needed to keep track of our patients medical records." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196) PW Paul W. Peer Recovery Support Specialist > "In the previous application we were using, we were regularly experiencing technical difficulties including outages." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559) TE Tammy E. Executive Director > "The set up is easy, writing notes is 5 minutes or less." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634) TM Titus M. Admin > "They just want your money ." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378) UI Ugochi I. Nurse Practitioner > "Easy to navigate the dashboard and find patients." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268) AS Amanda S. Behavioral health tech > "Sometimes it freezes and will lock up. And it logs you out frequently" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784) LS Leah S. Primary Therapist > "It assists me in making timely notes and effective treatment plans." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348) HO Hope O. Therapist > "I do not like all the documentation that we have to do but Kipu makes it easier to navigate" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925) DR Daniel R. Program Director > "I like the ability to toggle between patients quickly and access multiple programs." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177) DR Daniel R. Program Director > "Forms being deleted after being kicked off." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177) TB Teresa B. Adult Peer Support Specialist > "I love that Kipu is so organized. " [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245) JP Joanne P. Billing Specialist > "Can't see scanned Insurance card." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467) GW Glenn W. Clinical Therapist > "I have had no issues with KIPU since we began using it." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038) MM Miguel M. Treatment technician > "I don't really like that you have to change your password every so often." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743) MV Morgan V. Behavioral health technician > "KiPu allows us to properly document client interactions" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239) VH Veronica H. AMFT > "I have yet to run into any issues worth reporting here" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922) BM Barbara M. LVN > "Love it very similar to PCC easy to teach to non staff nurses" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443) DG Duranda G. Medical receptionist > "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify copays." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116) [View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) ## User interface 4.52 (198) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/) 4.69 (217) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features BestNotes 31/46 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Coding Assistance - Compliance Tracking - Customizable Forms - Customizable Reports - Customizable Templates - Decision Support - Document Management - Document Storage - Electronic Payments - EMR/EHR - E-Prescribing - Forms Management - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Historical Reporting - In-Patient Management - Insurance Eligibility Verification - Inventory Management - Invoice Management - Live Chat - Medical Billing - Medication Management - Monitoring Device Integration - Multi-Location - ONC-ATCB Certified - Patient Communications - Patient Portal - Practice Management - Referral Tracking - Reminders - Reporting & Statistics - Template Management - Third-Party Integrations - Treatment Planning - Voice Recognition - Workflow Management [See all features](https://www.capterra.com/p/73807/BestNotes/#features) Kipu Top features 41/46 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Coding Assistance - Compliance Tracking - Customizable Forms - Customizable Reports - Customizable Templates - Decision Support - Document Management - Document Storage - Electronic Payments - EMR/EHR - E-Prescribing - Forms Management - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Historical Reporting - In-Patient Management - Insurance Eligibility Verification - Inventory Management - Invoice Management - Live Chat - Medical Billing - Medication Management - Monitoring Device Integration - Multi-Location - ONC-ATCB Certified - Patient Communications - Patient Portal - Practice Management - Referral Tracking - Reminders - Reporting & Statistics - Template Management - Third-Party Integrations - Treatment Planning - Voice Recognition - Workflow Management [See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features) ### Recognition BestNotes is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Mental HealthSoftware (2022)  No recognitions have been awarded to Kipu ### Deployment & support BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kipu Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BestNotes - By BestNotes - Located in United States - Founded in 2003 Kipu - By Kipu Systems - Located in United States - Founded in 2012 ## Popular Comparisons [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/156391-180899/Kipu-EMR-vs-Alleva) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-156391/EHR-YOUR-WAY-vs-Kipu-EMR) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-130710/BestNotes-vs-SimplePractice) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [Sigmund Software](https://www.capterra.com/p/69928/Sigmund/)[3.54 (35)](https://www.capterra.com/p/69928/Sigmund/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 3.4 4.7 Ease of Use 3.5 [View full comparison](https://www.capterra.com/compare/69928-156391/Sigmund-vs-Kipu-EMR) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.4 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/73807-130400/BestNotes-vs-TheraNest-Mental-Health) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Contact vendor for pricing Price $75/month 4.6 Features 4.4 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144484-156391/InSync-EMR-vs-Kipu-EMR) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) 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