--- title: "Compare BestNotes vs Jane 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare BestNotes and Jane based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/73807-178984/BestNotes-vs-Jane-App" page_type: "comparison" language: "en" --- # BestNotes vs Jane Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BestNotesJane2/4 selected [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [205 reviews](#user-reviews) Positive 188 Neutral 15 Negative 2 [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [535 reviews](#user-reviews) Positive 517 Neutral 11 Negative 7 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,445 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Feature ratings HIPAA Compliant 4.9 EMR/EHR 4.6 Appointment Scheduling 4.6 Charting 4.6 Document Management 4.6 84%Fit High performer Feature ratings HIPAA Compliant 4.9 EMR/EHR 4.7 Appointment Scheduling 4.9 Charting 4.7 Document Management 4.6 User satisfaction User satisfaction 4.5 User reviews[205](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 4.8 User reviews[535](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from $54Flat Rate, Per Month - Free version - Free trial Best for Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. ## User reviews Pros & cons SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing,..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) RA Rachel A. Outpatient Supervisor > "Templates are straightforward and can be updated, as needed, easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) SR Stephanie R. Clinician > "I love the calendar and some of the formatting. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) BA Benvinda A. Administrator assistant > "that you can fit the program to what your company needs, easy to learn and navigate" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) JM Jasmine M. Mental health clinician > "This is my first time using beast notes and I though it was easy to adjust to the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695939) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) KS Kimberly S. Drug and Alcohol Counselor > "Easy to navigate and add things ass needed for different services." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6657695) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) SM Samantha M. Admin > "I really enjoy Best Notes, I think it's really user friendly and the reports that can be ran are great." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535093) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) SR Sunnie R. Office Administrator > "Very Positive would encourage anyone looking for a documentation program to try this one" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697635) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) MS Misty S. Mental Health Clinician > "My overall experience has been good, except the times when things get closed without saving." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) MB Miste B. Director of Operations > "I used Epic in the past and it was much more intuitive." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) MS Michelle S. Human Resources > "The scheduling and data entry is easy to use" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6565194) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) CW Claire W. Counseling Therapist > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) JS June S. Founder and Director > "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) AS Angela S. Psychotherapist > "I don't know how to log-in from my phone incase there is an interuption with my laptop, this might be something I have to learn..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7185871) Yugma S. Assay development and integration technician > "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) GS Gordie S. Counsellor > "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) LC Lance C. Solution Architect > "Nice calendar view that allows you to book by appointment type or practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791) Nicole L. Physiotherapist > "The biggest downside to working with Jane is the setting up of charting options." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) NB Nicky B. Practice Manager > "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) Nicole L. Physiotherapist > "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) GS Gordie S. Counsellor > "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) KV Krishna V. Mental Health Clinician > "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) JS June S. Founder and Director > "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) Breanna G. Onboarding coordinator > "There’s some features that seem like no-brainer improvements." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) Yugma S. Assay development and integration technician > "It simplifies coordination and helps keep operations running smoothly" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) Breanna G. Onboarding coordinator > "It does not talk to dynamics." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) CM Collin M. Owner > "The interface of Jane is easy to use, it allows for our unique pricing model without issues." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) SS Shaun S. Medical Office Assistent > "Jane continues to be a valuable tool for managing day-to-day clinic operations." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) Manpreet K. Physiotherapist > "For a busy clinic, it made reception work much smoother and reduced confusion." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) MH Maggie H. Clinic Administrator > "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) JB Jacqui B. Owner > "Use it as a client and it is really easy to set up and manage appointments and scheduling." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) IW Ike W. Chiropractor Owner > "My medical documentation with Jane AI is so incredibly accurate." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) EH Emma H. Admin > "Jane's customer support is the best of any software programs I've used within a business." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) VR Verified Reviewer Physical Therapist > "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) KK Kristen K. Co-Owner and Doctor of Physical Therapy > "The interface of Jane is extremely intuitive and customizable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) SS Shaun S. Medical Office Assistent > "The user interface is clean and easy for both administrative staff and practitioners to learn." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) Debbie C. Counsellor > "Each time I had a question they responded quickly, and even gave me a gift when I retired!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) CM Collin M. Owner > "The customer service is what really takes them to the next level." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) Manpreet K. Physiotherapist > "I also liked how easy it was to find patient information and keep the daily schedule organized." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) PB Patrice B. CEO, Lead Therapist > "I recently had a session with \[sensitive content hidden\] that taught me so much in a little bit of time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7182284) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) Breanna G. Onboarding coordinator > "With some room to improve, it seems like a great platform for all medical companies." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) NN Natalie N. Physical Therapist > "I can't say enough good things about Jane and the team behind it. While the platform itself is straight forward to use, it's the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162342) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) Madison B. Founder, LMT, CPT > "The chat for customer service was quick and friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7156482) MH Mathew H. Marketing Consultant > "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453) CM Carli M. Owner and Physical Therapist > "She is an incredible resource that has helped me start my own practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7176970) EK Elena K. Student > "There's a learning curve to it and it can be a bit hard to use at first." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978) KB Kimberly B. Manager > "I can not describe how helpful this booking site has been for our practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7170110) GD Guillaume D. Sales engineer > "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457) NM NEGIN M. Clinical Counsellor > "The platform is intuitive, efficient, and well-suited for managing my practice." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6637546) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) SM Sheila M. Founder, Massage Therapist, Yoga Guide > "A great intuitive program that is constantly improving and has excellent support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6510321) Yugma S. Assay development and integration technician > "Additionally, integration with highly specialized tools or systems is not always as flexible as needed." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929) CH Catherine H. Owner and Admin > "We have had nothing but friendly support from the very beginning. And the fact that it is so intuitive is also wonderful..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6115200) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) DY Debbie Y. Office Reception > "Easy to use and mostly intuitive. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4767418) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) PT Patrick T. Owner > "Jane is a great EHR software that has a lot of macros to choose from." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6401067) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) CL Candace L. CEO > "Easy integration into my website" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___2426473) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) CW Claire W. Counseling Therapist > "The interface is user-friendly and easy to learn, even for those new to EHR systems." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) EB Elysia B. Registered Clinical Counsellor > "I was given false support as Jane is the “middle-man” that I trusted... here we are with a loss of $880.00" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4649496) SH Stefanie H. Analyst > "Jane provides an efficient platform to enter all necessary information" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) KL Kristin L. APRN > "You cannot beat the customer service, however I have spent too much time figuring out how to do "workarounds" on my own and I wish..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3103698) MP Maurice P. Owner > "Jane has been really easy to use and implement, it takes some legwork but it does everything I need it to without being over..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) HR Hannah R. Office Manager > "I have never dealt with a customer service team that is as friendly or helpful as the Jane Team." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3478184) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) ## User interface [BestNotes](https://www.capterra.com/p/73807/BestNotes/) 4.52 (205) 4.80 (535) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important BestNotes 25/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/73807/BestNotes/#features) Jane Top features 33/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/178984/Jane-App/#features) ### Recognition No recognitions have been awarded to BestNotes No recognitions have been awarded to Jane ### Deployment & support BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BestNotes - By BestNotes - Located in United States - Founded in 2003 Jane - By Jane Software - Located in Canada - Founded in 2014 ## Popular Comparisons [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.76 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) $54/month Price $19.99/month 4.6 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) $54/month Price $23.99/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178984/Vagaro-vs-Jane-App) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.4 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/73807-130400/BestNotes-vs-TheraNest-Mental-Health) [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.80 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $54/month Price $0 4.6 Features 4.3 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 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