--- title: "Compare BestNotes vs Zanda 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Zanda and BestNotes based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/73807-180530/BestNotes-vs-Power-Diary" page_type: "comparison" language: "en" --- # Zanda vs BestNotes Features and Cost Comparison Last updated September 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZandaBestNotes2/4 selected [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) [## Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting Price $19.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 200 Neutral 5 Negative 4 [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [205 reviews](#user-reviews) Positive 188 Neutral 15 Negative 2 ## Summary * * * Key features rated by users Features selected based on 5,445 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit Feature ratings HIPAA Compliant 4.9 EMR/EHR 4.4 Appointment Scheduling 4.6 Charting 4.9 Document Management 4.0 83%Fit High performer Feature ratings HIPAA Compliant 4.9 EMR/EHR 4.6 Appointment Scheduling 4.6 Charting 4.6 Document Management 4.6 User satisfaction User satisfaction 4.6 User reviews[209](https://www.capterra.com/p/180530/Power-Diary/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.6 User satisfaction 4.5 User reviews[205](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $19Flat Rate, Per Month - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for Sole practitioners to multi-location clinics, including psychologists, physical therapists, speech pathologists, podiatrists, massage therapists, chiropractors, and other allied health professionals. Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional ## User reviews Pros & cons PT Penny T. Psychologist > "I love the client portal that makes client bookings so easy. When I send out forms they are automatically attached to my..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6729987) AR Andres R. Director > "Telehealth plus not being included in the base prices." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7187458) NR Noreen R. Counsellor > "I feel that it's a good management tool for appointments and keeping records.i find it easy to use and accessible." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7147601) Ivan F. Owner > "Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7074407) IR Ines R. Practice Administrator > "I enjoy that it is an integrated system where you can do pretty much everything related to bookings and communications in one..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6780662) FG Freya G. Administrative staff > "It occasionally slow at times and lags while loading data." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7100863) FG Freya G. Administrative staff > "My experience with Zanda was overly complex at first especially when it has was my first time using this product, but with time..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7100863) AD Avonia D. Clinical Psychologist > "The practitioner permissions don’t allow me to make changes to my roster." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123) KH Kathleen H. Physical Therapist > "I like how I'm able to access pt notes and billing directly from the calendar. " [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6591739) AD Avonia D. Clinical Psychologist > "It can be tricky to attach documents to emails." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123) AD Avonia D. Clinical Psychologist > "I can build customised templates with autofill fields easily." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123) KK Keoagile K. Business Development Admin > "The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4881029) Ansh J. Founder > "It has made me possible to manage and schedule my meetings with my clients effectively" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6660295) RH Rhianna H. Speech and Language Pathologist > "The only flaw I've discovered is that public holidays aren't automatically in the diary." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6141684) JJ Jenn J. Certified Cannacian Level I,II,III > "Convenience, ease of set up, payment integration is simple and easy to implement, email, SMS service, telehealth abilities,..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6084026) KY Karin Y. Psychotherapist > "The fact that migrating wasnt as integrative, spent a lot of time adding things manually." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6111797) SE Samia E. CBT Therapist > "I love the range of services PowerDiary offers and that I can do EVERYONE in one setting." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6561486) IR Ines R. Practice Administrator > "I don't like that Zanda is not user friendly." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6780662) JB James B. Therapist, Counsellor > "P.D. just streamlines my office work, and I save staff member time." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6577626) JS Jesse S. Physiotherapist > "The inability for clients to pay for group sessions via strip, lack of integrations to other softwares e.g. square" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4729205) KM Kate M. Allied health professional > "Overall very happy with the features and they are always updating and adding new features and improvements." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6814133) JF Jeff F. Practice Manager > "Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4990275) NF Nelson F. Office > "It makes a lot of things easier & simple." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7087523) EG Elaine G. Physiotherapist > "Main feature that is lacking is the inability to select diary slot timings for individual practitioners." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4733979) NC Nina C. FL Administrative > "Alright but could see improvements in their software features" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6541749) SD Scott D. Managing Director/CEO > "Pricing tiers, it's hard for a growing practice with lots of casual clinicians to keep costs under control." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4836320) AD Avonia D. Clinical Psychologist > "Notes autosave as drafts, which is great." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123) KS Karen S. Physiotherapist > "I understand I could have requested this but I found I had to do a lot of "self study" which was more time consuming than just..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4650751) LS Louisa S. Complementary Therapist > "Power Diary makes the admin side of my business a dream, the customer service is quick, friendly and always professional which..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4737254) AP Amy P. Director > "Then when they do you reply to the email and will take another 3 days for response to that... terrible" [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4833253) FM Fiona M. Psychologist > "Positive, I have it open when I need, and I don't have to log on to get into it as the memory works well." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6018644) RW Rachael W. Owner and LMHC > "It may be harder for less tech savvy users to customize efficiently." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4969653) AL Alice L. Clinical Psychologist > "Power Diary has been great for me to keep all my client records in one place, organised and easy to access." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6069511) AP Amy P. Director > "Not good Attitude , service and support are well below average and this ruins the business." [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4833253) CR Christina R. Fundraising and Marketing Manager > "User friendly, can use process forms and mass email direct to client base." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6036263) JF Jeff F. Practice Manager > "Clearly no regression testing, or if so, it is slipshod." [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4990275) AD Avonia D. Clinical Psychologist > "This is the easiest and meets my needs best." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6596123) MM Monica M. Psychotherapist > "The errors caused by some browsers?" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___5019525) VK Vernon K. Chiropractor > "The customer service to get me going quickly and answer questions I have has been outstanding." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6087182) SD Sarah D. Clinical Psychologist > "There are a couple of functions in Power Diary that I do not use as I found them clunky and unreliable." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___3801945) PT Penny T. Psychologist > "It's so easy to use, and well integrated with other software." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6729987) EP Emily P. Practice Manager > "The statements then show individual invoice numbers, which is highly confusing for my third party billers." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___2892839) Vinicius G. Software Engineer > "I really like how easy is to do everything on this platform." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6775811) XJ Xanthe J. Administration Officer > "Not as visually appealing as other scheduling softwares I’ve used." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___2937348) SC Sarah C. Charity Co-ordinator > "Very positive - many of us feel a little nervous of new tech systems but we have found Power Diary easy to use and have plans to..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___5058018) IR Ines R. Practice Administrator > "I don't like that Zanda is not user friendly." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6780662) DM Doreen M. CBT therapist > "The scheduling process is easyThe billing option is very useful The messaging tool is really helpful because I can communicate..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4648420) RW Rachael W. Owner and LMHC > "It may be harder for less tech savvy users to customize efficiently." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4969653) IB Isabella B. Behaviour Support Practitioner > "The client profile features are also very helpful." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6016608) KK Keoagile K. Business Development Admin > "The only payment gateway Power Diary integrates with is Stripe and as a result my clients can't pay with their credit cards via..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4881029) AR Anzie R. Rehabilitation Technician > "Our clients love it also which makes us look good. And the price is so affordable for our small businesses!" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___5074536) JS Jesse S. Physiotherapist > "The inability for clients to pay for group sessions via strip, lack of integrations to other softwares e.g. square" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4729205) EC Elizabeth C. Psychotherapist and clinical supervisor > "Customer service is good and has a fast response time, which is always appreciated." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6069682) JF Jeff F. Practice Manager > "Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4990275) JR James R. Finance Manager > "I havent been using it for long bout it has made things faster and easier for what i do" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___5100819) Ivan F. Owner > "Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___7074407) DM Devon M. Psychodynamic Counsellor and EMDR Therapist > "I like knowing that everything is safely in one place and that functions such as invoice distribution and chasing are so easily..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___4969813) AP Amy P. Director > "Then when they do you reply to the email and will take another 3 days for response to that... terrible" [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4833253) NA Naomi A. Speech and Language Therapist > "Very positive- it is easy to use and helps reduce my admin time." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___6405873) AP Amy P. Director > "Not good Attitude , service and support are well below average and this ruins the business." [See full review](https://www.capterra.com/p/180530/Power-Diary/#SoftwareAdvice___4833253) LS Lisa S. Speech Pathologist > "As our business relies on good software to safely store our client data and to reliably access our daily schedules and..." [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___3623465) MM Monica M. Psychotherapist > "The errors caused by some browsers?" [See full review](https://www.capterra.com/p/180530/Power-Diary/#Capterra___5019525) [View Reviews](https://www.capterra.com/p/180530/Power-Diary/reviews/) SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing,..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) RA Rachel A. Outpatient Supervisor > "Templates are straightforward and can be updated, as needed, easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) SR Stephanie R. Clinician > "I love the calendar and some of the formatting. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) BA Benvinda A. Administrator assistant > "that you can fit the program to what your company needs, easy to learn and navigate" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) JM Jasmine M. Mental health clinician > "This is my first time using beast notes and I though it was easy to adjust to the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695939) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) KS Kimberly S. Drug and Alcohol Counselor > "Easy to navigate and add things ass needed for different services." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6657695) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) SM Samantha M. Admin > "I really enjoy Best Notes, I think it's really user friendly and the reports that can be ran are great." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535093) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) SR Sunnie R. Office Administrator > "Very Positive would encourage anyone looking for a documentation program to try this one" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697635) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) MS Misty S. Mental Health Clinician > "My overall experience has been good, except the times when things get closed without saving." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) MB Miste B. Director of Operations > "I used Epic in the past and it was much more intuitive." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) MS Michelle S. Human Resources > "The scheduling and data entry is easy to use" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6565194) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) ## User interface 4.62 (209) [BestNotes](https://www.capterra.com/p/73807/BestNotes/) 4.52 (205) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Zanda Top features 48/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/180530/Power-Diary/#features) BestNotes 25/50 - Activity Dashboard - AI Copilot - API - Appointment Scheduler - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Database - Coding Assistance - Compliance - Compliance Tracking - Confirmations/Reminders - Customizable Reports - Customizable Templates - Data Security - Documentation - Document Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - EMR/EHR - E-Prescribing - E-Prescription - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliance - HIPAA Compliant - Income/Expense Tracking - Initial Assessments - Insurance Management - Interoperability - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Multi-Location - Online Booking - Outcome Assessment Tools - Patient Intake - Patient Portal - Patient Records - Payment Processing - Practice Management - Progress Tracking - Reporting/Analytics [See all features](https://www.capterra.com/p/73807/BestNotes/#features) ### Recognition No recognitions have been awarded to Zanda No recognitions have been awarded to BestNotes ### Deployment & support Zanda Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zanda - By Zanda - Located in Australia - Founded in BestNotes - By BestNotes - Located in United States - Founded in 2003 ## Popular Comparisons [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.62 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.76 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) $19/month Price $19.99/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180530-268055/Power-Diary-vs-Goldie) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 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