# Compare BestNotes vs Zoobook EHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BestNotes and Zoobook EHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/73807-185982/BestNotes-vs-Zoobook-EHR

---

# BestNotes vs Zoobook EHR Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BestNotesZoobook EHR2/4 selected

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

[## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting Price

$58.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [198 reviews](#user-reviews)

Positive

181

Neutral

15

Negative

2

[## Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

GB

MG

JA

Based on [152 reviews](#user-reviews)

Positive

141

Neutral

11

Negative

0

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,397 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.6

Charting

4.6

EMR/EHR

4.6

Appointment Scheduling

4.6

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.5

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.5

User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[152](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$58Per User, Per Month

-   Free version
-   Free trial

Price starts from

$100Per Month

-   Free version
-   Free trial

Best for

Best for

Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional

Best for

Addiction, Mental Health and Behavioral Health Treatment Providers

## User reviews

Pros & cons

AH

Andrea H.

Program Director

> "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570)

AH

Andrea H.

Program Director

> "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570)

Dr. Meghan F.

Director of Clinical Operations

> "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684)

JH

Jennifer H.

BRS Program Manager

> "New users cannot see calendar appointments from before their start date."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114)

JE

Jennifer E.

Director of Clinical Services

> "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404)

VR

Verified Reviewer

Clinical Director

> "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632)

SB

Sunni B.

Administrative Assistant

> "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621)

GO

Greg O.

Executive Clinical Director

> "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

AL

Ashley L.

Director

> "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047)

DT

Debbie T.

Quality Assurance Manager

> "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621)

JL

Janice L.

Clinical Director

> "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents to..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631)

WD

Westley D.

APSS CSA

> "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240)

RG

Rachelle G.

Intake Coordinator

> "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207)

AM

Amanda M.

Counselor

> "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573)

Angela C.

HITECH Security Officer and Billing Coordinator

> "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588)

Rod S.

CEO

> "The font is too small on some of the screens."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598)

Rod S.

CEO

> "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598)

ML

Maurissa L.

Supervisor and Therapist

> "The telehealth platform and portal seem to be challenging for some clients to use."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582)

DJ

Dawn J.

CEO

> "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627)

AA

Aaron A.

Clinical Director

> "There are issues when trying to get signatures from parents."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124)

Dr. Meghan F.

Director of Clinical Operations

> "Working with clients with EDs the set up works well for our clinic and multidisciplinary team."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684)

MS

Misty S.

Mental Health Clinician

> "Therapy notes to not automatically save and if a note is accidentally closed you lose everything."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222)

MY

Marcia Y.

Billing

> "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330)

MB

Miste B.

Director of Operations

> "There are too many clicks for flow of process to create a new client in the system."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875)

GO

Greg O.

Executive Clinical Director

> "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

KH

Keith H.

Adult Peer Support Specialist

> "It is hard to save notes from being lost if backed out of an open note."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083)

NA

Nicole A.

Victim Advocate

> "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206)

TW

Tiffany W.

Operations Manager

> "Like they make updates to the system but forget to update the examples in the training area so they look different."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819)

KH

Keith H.

Adult Peer Support Specialist

> "Also you can use Qlog to communicate with others in your company, which can save a lot of time."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083)

EK

Eugene K.

Certified Alcohol and drug counselor

> "It's inconvenient to have to log out and in on each account."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614)

JK

James K.

DIrector of counseling

> "After we began using Best Notes it has made our record keeping very easy and helpful."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316)

TO

Teri O.

Administrative Specialist

> "This survey is making me fill this box in, and there is nothing to add for this question."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036)

GO

Greg O.

Executive Clinical Director

> "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

JS

Janae S.

Intake Coordinator

> "It looks a little dated and it could be updated with better features."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662)

JP

Justin P.

Director of Operations

> "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590)

JH

Jennifer H.

BRS Program Manager

> "This is very frustrating and difficult."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114)

BK

Beau K.

Counselor

> "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626)

CL

Christie L.

Chief Compliance Officer

> "Some templates are not able to be modified as easily."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161)

KS

Kenny S.

Intake Doc Coordinator

> "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879)

Joe R.

IT Director

> "Backend is dated."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570)

SR

Stephanie R.

Clinician

> "I have been able to navigate forms and the med clinical tab fairly easily."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784)

AB

Alisa B.

Service Coordinator

> "I dislike always having to log back in after signing a client's documents."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031)

RA

Rachel A.

Outpatient Supervisor

> "Reports helpful to daily/weekly/monthly tasks and tracking."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252)

MM

Matthew M.

Counselor

> "The telehealth portion is not ideal for me at this time."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063)

MN

Michael N.

Clinical Services Supervisor

> "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749)

AL

Ashley L.

Director

> "I was honestly very against having all of our files be entirely 100% online."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047)

EO

ERICA O.

HR

> "Having an app also makes it easy to look at stuff on the go."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461)

TC

Tiffany C.

Case Manager

> "Sometimes the sections of the notes are repetitive"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071)

FP

Femia P.

Chief Operations Officer

> "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657)

TS

Terry S.

Clinician

> "I wish things were better vetted before they are rolled out."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598)

BA

Benvinda A.

Administrator assistant

> "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848)

HP

Hannah P.

LCSW

> "It was also sometimes not very user friendly."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528)

VR

Verified Reviewer

Director of Technology

> "The price is also significantly cheaper than other platforms we've seen."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

MB

Micah B.

CFO/COO

> "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or provide..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744)

Joe R.

IT Director

> "Needs more features to become more user friendly."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570)

JV

Jessie V.

Social Worker, Therapist

> "This is often quite frustrating"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550)

AB

Alisa B.

Service Coordinator

> "I like the ease of access to files and information, as well as the flexibility in updating those."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031)

JB

Jennifer B.

Case Manager

> "I don’t like all the navigating one has to do between screens to get notes completed."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022)

VR

Verified Reviewer

Director of Technology

> "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

IJ

Ida J.

Treatment Coordinator

> "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs of..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662)

BE

Bobby E.

Director of Operations

> "For an affordable system, it is fairly easy to use and I'm glad support is always willing to help."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025201)

AM

Allison M.

Intake Coordinator/Human Resources

> "Unable to think of something that I do not like."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186)

BB

Billie B.

Clinical

> "It is easy to train people on."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7048287)

YF

Yosune F.

Owner; Counselor

> "Learning the coding and billing side of things has been the most challenging."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797)

JD

JONI D.

CFO

> "People are always nice"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025111)

DD

Daniela D.

Social Worker

> "The thing I like least about this software is that there is a whole download of an app that has to be done on the..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076)

VR

Verified Reviewer

Director of Technology

> "Their API is easy to work with and does most of the things we need."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

TH

Tanner H.

Program Director

> "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized it..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316)

JK

James K.

DIrector of counseling

> "Very helpful resident record process."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316)

SS

Sharon S.

Chief Clinical Officer

> "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309)

FP

Femia P.

Chief Operations Officer

> "The greatest strength has been their exceptional technical support team."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657)

CB

Christina B.

Outpatient Therapist

> "When we first started we were unable to send patient forms to clients. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772)

VR

Verified Reviewer

Director of Technology

> "Their support team is responsive and helpful and are always there when you need them."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

TH

Tanner H.

Program Director

> "Visual appeal is lacking."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316)

[View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/)

GB

Greg B.

Program Administrator

> "I also like the auto save feature, which reloads a page that may have not been saved."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6804010)

SB

Sean B.

COO

> "While I see the value in the pop up reminders upon logging into Zoobook, I sometimes find them being a little..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

MeG

Maria e G.

Peer Group Leader

> "The system is very detailed and has convenient options for adding details into the forms."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

EC

Ewan C.

Billing and Accounts Administrator

> "It's not as easy to customize it for non-behavioral health settings, and reporting should be a bit more flexible..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6839987)

JA

Jocelyn A.

Business Manager

> "Sometimes you can be so swamped with work and projects you might forget something pivotal that you learned during..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6802754)

DS

Desiree S.

quality assurance

> "too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6689898)

DW

Deborah W.

Clinical Director

> "The platform itself is user-friendly, responsive, and clearly designed with clinicians in mind."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KL

Kimberly L.

Case Manager

> "There was nothing I liked least about it except maybe sometimes it's a little slow but that could just be a..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7056209)

SR

Sonya R.

IBHS Case Manager

> "I specifically like the option where at the bottom of any page support can be emailed quite quickly."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6825063)

KG

Kathryn G.

Director of Recovery Services

> "We asked for this to be deleted and it has been almost 2 months and this still has not been completed and we are..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6495621)

DW

Dr. W.

Mental Health Clinician

> "The most comprehensive EHR database system that I've used yet."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7029770)

KB

Kristle B.

Addictions counselor

> "I don't like that you cannot create and save a note even if it appears there's a double-booked appt."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6553426)

SB

Sean B.

COO

> "Zoobook is a robust EMR an is a wonderful value for the cost."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

MT

Melanie T.

Intern Therapist

> "it signs you out too fast wish it kept you signed in and wish there was a way to save your sign-in not having to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

DW

Deborah W.

Clinical Director

> "It’s the best I’ve seen in any behavioral health EHR."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KV

Kristina V.

Operations Manager

> "The User Manual is very basic; we had to develop our own User Manual internally (which does need constant updating)"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6251149)

SA

Sharon A.

Office Manager

> "Everyone is patient, understanding and efficient and ensure our needs are met."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

ET

Ethan T.

Medical Records Clerk

> "One of the cons about Zoobook EHR would be that documents are not saved at times."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

OC

Odalie C.

Lead Counselor, LAC

> "I was confused by the new "save draft" and needed to complete treatment plans. Because the response was so quick..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6463520)

AS

Andrea S.

Therapist

> "Don't understand why it needs supervisor approval to cancel a duplicate note., etc."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6578142)

SH

Sarah H.

Executive Director

> "The platform is fully customizable to meet the unique needs of my agency."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6740122)

GG

Gulce G.

Outpatient Intern

> "I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

LK

Lisa K.

BILLING MANAGER

> "The staff support is very infromative and helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6827582)

CS

Colleen S.

Director of Human Resources

> "sometimes it's hard to organize employee files in the correct place"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6393368)

SA

Sharon A.

Office Manager

> "Support team is quick to respond. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

ET

Ethan T.

Medical Records Clerk

> "I have heard from clinicians that they save their work, but there have been occasions where they were not able to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

SA

Sharon A.

Office Manager

> "Support is outstanding. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

KC

Kirsten C.

Director of Client Services

> "It can be clunky at times, multiple clicks to get to a particular section of a chart, sometimes you can't see all..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022838)

MeG

Maria e G.

Peer Group Leader

> "The presenter was very polite and went a good speed with the information."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

MT

Melanie T.

Intern Therapist

> "it ok just don't like that it kick you off after a half hour wish it keep you sign in longer"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

LW

Lynelle W.

Community Supervisor

> "I found the training and trainer both to be very helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6797094)

GG

Gulce G.

Outpatient Intern

> "I didn’t like the saving feature in Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

NM

Nia M.

Clinical Director

> "Accessing zoom and telehealth is going to be a game changer."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6660271)

JL

Jami L.

Mental Health Therapist

> "There are many tabs which can be overwhelming."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6498437)

EH

Enzer H.

Behavioral Therapist

> "I appreciated the 1:1 training. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

LT

Luann T.

Clinical Supervisor

> "Even though I'm an administrator, my access is limited; I can't delete or edit."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6140262)

LA

Linda A.

Biller, Day Receptionist

> "Zoobook is generally very good at getting back to their clients in a timely fashion, even providing weekly updates..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6109598)

TP

Tanya P.

Business Director

> "Before I got into the recurring meetings with \[sensitive content hidden\], I thought it was really hard to use the..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6104261)

TR

Tanner R.

Owner

> "They are very helpful and have the ability to customize the system to fit your workflow and your staff members as..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6101737)

MG

Michael G.

Therapist

> "I contacted the support team to remove a saved assessment that was saved accidentally for the wrong client."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5086623)

ET

Ethan T.

Medical Records Clerk

> "Other than some minor issues, the Zuni Recovery Center's experience with Zoobook has been good."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

DW

Donnie W.

Director of Clinical Services

> "Some of it seems a little complicated and has been a challenging transition."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6166235)

LC

Lakisha C.

Program Director

> "The trainer \[sensitive content hidden\] explained each module efficiently and answered questions appropriately."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6350070)

MJ

Melinda J.

Counselor

> "There was not any feature that I did not like with Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5046269)

EH

Enzer H.

Behavioral Therapist

> "The demonstration was helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

DK

Debra K.

HR Director, CFO

> "It has been a difficult roll-out."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022842)

[View Reviews](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

## User interface

4.52 (198)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)

4.66 (152)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

BestNotes

Top features

25/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/73807/BestNotes/#features)

Zoobook EHR

12/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/185982/Zoobook-EHR/#features)

### Recognition

No recognitions have been awarded to BestNotes

No recognitions have been awarded to Zoobook EHR

### Deployment & support

BestNotes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoobook EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BestNotes

-   By BestNotes
-   Located in United States
-   Founded in 2003

Zoobook EHR

-   By Zoobook Systems
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$58/month

Price

$0

4.4

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.66 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$100/month

Price

$0

4.6

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/185982-195467/Zoobook-EHR-vs-Care-Patron)

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

vs

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

$58/month

Price

$800/month

4.4

Features

4.8

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.66 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

vs

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

$100/month

Price

$800/month

4.6

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-185982/EHR-YOUR-WAY-vs-Zoobook-EHR)

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$58/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/73807-180899/BestNotes-vs-Alleva)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.66 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$100/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180899-185982/Alleva-vs-Zoobook-EHR)

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$58/month

Price

$49/month

4.4

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-130710/BestNotes-vs-SimplePractice)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.66 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$100/month

Price

$29/month

4.6

Features

4.1

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130400-185982/TheraNest-Mental-Health-vs-Zoobook-EHR)

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$58/month

Price

$49.95/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/73807-124769/BestNotes-vs-CounSol-com)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.66 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$100/month

Price

$49.95/month

4.6

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/124769-185982/CounSol-com-vs-Zoobook-EHR)

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$58/month

Price

$29/month

4.4

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/73807-130400/BestNotes-vs-TheraNest-Mental-Health)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.66 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$100/month

Price

$49/month

4.6

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130710-185982/SimplePractice-vs-Zoobook-EHR)