Opus vs BestNotes: Which is a better fit?

We have had a wonderful experience so far with this company. They work very fast to complete tasks and are very good at assisting us with things that we need to complete.

When it come to a the bad about this software, it really is hard for me to find something bad about it.

Great experience with Opus. Amazing, friendly customer service, they can customize to fit our needs quickly.

The scheduling system does not fully meet our needs and has been more difficult to use.

I most appreciate the high level of customer support I receive from OPUS when wanting to make new or additional implementations into the already amazing platform.

Nothing so far, I began using Opus with little or no training as it again guides you through the process including learning how to use the programs.

I recommend this electronic medical record platform to anyone working in behavioral health. Any time I submit a help request, the support team is quick and attentive to resolve the issue.

Some functions are hard to find and you have to fight a little.

As an outpatient therapist, this system allows is so user friendly and to have the customer support to help make forms that was already in place and not charge is a wonderful experience.

It is initially confusing, lots of different sections to worry about.

I really enjoy Best Notes, I think it's really user friendly and the reports that can be ran are great. I know there is a lot more to learn about it as well.

The software looks very outdated and is not intuitive to navigate. It can be frustrating to look at and work with.

BestNotes was introduced to me at a previous employer and I loved the customer support, ability to customize for my business, and user-friendly interface. This has continued to be true in my business.

Michelle M

CEO / Mental Health Practitioner

They insist a new product is underway although they have no information on when it will be released. Think this said to merely pacify customers.

He has been knowledgeable, assisted me in learning the system so that I can navigate myself, is reliable and accessible, and has been a great support for my team and I.

Sometimes it is difficult to figure out how to do seemingly relatively simple things, such as print a document or scan/email files without technical support.