# Compare BestNotes vs Qualifacts CareLogic 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BestNotes and Qualifacts CareLogic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/73807-267145/BestNotes-vs-CareLogic-Enterprise

---

# BestNotes vs Qualifacts CareLogic Features and Cost Comparison

Last updated May 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BestNotesQualifacts CareLogic2/4 selected

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.9 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

[## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [198 reviews](#user-reviews)

Positive

181

Neutral

15

Negative

2

[## Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[3.9 (355)](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.6

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

KH

BH

JB

Based on [355 reviews](#user-reviews)

Positive

268

Neutral

58

Negative

29

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## Summary

* * *

Features in Mental Health EHR Software

22 / 33

Best performer

31 / 33

Only Qualifacts CareLogic

-   Electronic Payments
-   For Group Therapy
-   Insurance Eligibility Verification

User satisfaction

User satisfaction

4.5

User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

3.9

User reviews[355](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

Ease of use

3.8

Functionality

3.6

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional

Best for

EHR solution for enterprise community mental health centers, psychiatry, CCBHCs, multi-location/state agencies, SUD facilities, IDD/autism agencies, public health departments, and more.

## User reviews

Pros & cons

AH

Andrea H.

Program Director

> "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570)

AH

Andrea H.

Program Director

> "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570)

Dr. Meghan F.

Director of Clinical Operations

> "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684)

VR

Verified Reviewer

Clinical Director

> "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632)

JE

Jennifer E.

Director of Clinical Services

> "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404)

GO

Greg O.

Executive Clinical Director

> "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

SB

Sunni B.

Administrative Assistant

> "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621)

JH

Jennifer H.

BRS Program Manager

> "New users cannot see calendar appointments from before their start date."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114)

AL

Ashley L.

Director

> "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047)

DT

Debbie T.

Quality Assurance Manager

> "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621)

JL

Janice L.

Clinical Director

> "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631)

WD

Westley D.

APSS CSA

> "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240)

RG

Rachelle G.

Intake Coordinator

> "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207)

AM

Amanda M.

Counselor

> "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573)

Angela C.

HITECH Security Officer and Billing Coordinator

> "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588)

Rod S.

CEO

> "The font is too small on some of the screens."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598)

Rod S.

CEO

> "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598)

ML

Maurissa L.

Supervisor and Therapist

> "The telehealth platform and portal seem to be challenging for some clients to use."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582)

DJ

Dawn J.

CEO

> "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627)

AA

Aaron A.

Clinical Director

> "There are issues when trying to get signatures from parents."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124)

Dr. Meghan F.

Director of Clinical Operations

> "Working with clients with EDs the set up works well for our clinic and multidisciplinary team."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684)

MS

Misty S.

Mental Health Clinician

> "Therapy notes to not automatically save and if a note is accidentally closed you lose everything."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222)

MY

Marcia Y.

Billing

> "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330)

MB

Miste B.

Director of Operations

> "There are too many clicks for flow of process to create a new client in the system."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875)

GO

Greg O.

Executive Clinical Director

> "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

KH

Keith H.

Adult Peer Support Specialist

> "It is hard to save notes from being lost if backed out of an open note."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083)

NA

Nicole A.

Victim Advocate

> "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206)

TW

Tiffany W.

Operations Manager

> "Like they make updates to the system but forget to update the examples in the training area so they look..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819)

KH

Keith H.

Adult Peer Support Specialist

> "Also you can use Qlog to communicate with others in your company, which can save a lot of time."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083)

EK

Eugene K.

Certified Alcohol and drug counselor

> "It's inconvenient to have to log out and in on each account."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614)

JK

James K.

DIrector of counseling

> "After we began using Best Notes it has made our record keeping very easy and helpful."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316)

TO

Teri O.

Administrative Specialist

> "This survey is making me fill this box in, and there is nothing to add for this question."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036)

GO

Greg O.

Executive Clinical Director

> "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

JS

Janae S.

Intake Coordinator

> "It looks a little dated and it could be updated with better features."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662)

JP

Justin P.

Director of Operations

> "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590)

CL

Christie L.

Chief Compliance Officer

> "Some templates are not able to be modified as easily."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161)

BK

Beau K.

Counselor

> "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626)

Joe R.

IT Director

> "Backend is dated."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570)

KS

Kenny S.

Intake Doc Coordinator

> "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879)

AB

Alisa B.

Service Coordinator

> "I dislike always having to log back in after signing a client's documents."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031)

SR

Stephanie R.

Clinician

> "I have been able to navigate forms and the med clinical tab fairly easily."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784)

MM

Matthew M.

Counselor

> "The telehealth portion is not ideal for me at this time."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063)

RA

Rachel A.

Outpatient Supervisor

> "Reports helpful to daily/weekly/monthly tasks and tracking."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252)

AL

Ashley L.

Director

> "I was honestly very against having all of our files be entirely 100% online."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047)

MN

Michael N.

Clinical Services Supervisor

> "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749)

TC

Tiffany C.

Case Manager

> "Sometimes the sections of the notes are repetitive"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071)

EO

ERICA O.

HR

> "Having an app also makes it easy to look at stuff on the go."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461)

TS

Terry S.

Clinician

> "I wish things were better vetted before they are rolled out."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598)

FP

Femia P.

Chief Operations Officer

> "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657)

JH

Jennifer H.

BRS Program Manager

> "This is very frustrating and difficult."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114)

BA

Benvinda A.

Administrator assistant

> "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848)

HP

Hannah P.

LCSW

> "It was also sometimes not very user friendly."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528)

VR

Verified Reviewer

Director of Technology

> "The price is also significantly cheaper than other platforms we've seen."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

MB

Micah B.

CFO/COO

> "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744)

Joe R.

IT Director

> "Needs more features to become more user friendly."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570)

JV

Jessie V.

Social Worker, Therapist

> "This is often quite frustrating"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550)

AB

Alisa B.

Service Coordinator

> "I like the ease of access to files and information, as well as the flexibility in updating those."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031)

JB

Jennifer B.

Case Manager

> "I don’t like all the navigating one has to do between screens to get notes completed."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022)

VR

Verified Reviewer

Director of Technology

> "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

IJ

Ida J.

Treatment Coordinator

> "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662)

BB

Billie B.

Clinical

> "It is easy to train people on."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7048287)

AM

Allison M.

Intake Coordinator/Human Resources

> "Unable to think of something that I do not like."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186)

VR

Verified Reviewer

Director of Technology

> "Their API is easy to work with and does most of the things we need."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

YF

Yosune F.

Owner; Counselor

> "Learning the coding and billing side of things has been the most challenging."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797)

JK

James K.

DIrector of counseling

> "Very helpful resident record process."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316)

DD

Daniela D.

Social Worker

> "The thing I like least about this software is that there is a whole download of an app that has to be done on the..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076)

FP

Femia P.

Chief Operations Officer

> "The greatest strength has been their exceptional technical support team."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657)

TH

Tanner H.

Program Director

> "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316)

VR

Verified Reviewer

Director of Technology

> "Their support team is responsive and helpful and are always there when you need them."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

SS

Sharon S.

Chief Clinical Officer

> "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309)

JD

Jessica D.

Office Administrator Manager

> "Having the ability use and train with this program is easy."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877595)

CB

Christina B.

Outpatient Therapist

> "When we first started we were unable to send patient forms to clients. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772)

Brandi G.

Adult Peer Support Specialist

> "The fields are easy to access and they align well."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878243)

TH

Tanner H.

Program Director

> "Visual appeal is lacking."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316)

[View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/)

KH

Kim H.

System Administrator and Director

> "It allows us to manage workflows and easily maintain client records, scheduling, and billing."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586076)

BH

Bryan H.

Information Systems Manager

> "Also, I know QSI is working on a client merge feature, but to not have this yet (as CareLogic is a mature..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6581002)

BH

Bryan H.

Information Systems Manager

> "I feel new management is more transparent vs past administrations, meaning I feel they truly understand areas that..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6581002)

SE

Sharon E.

Business Manager

> "Also, another issue is the payers not being listed as primary, secondary, Tertiary, etc. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580752)

JB

Joseph B.

Mental Health Counselor

> "I see Qualifacts CareLogic to be a powerful tool for managing behavioral health and human services."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6560193)

JD

Jaya D.

Chief of Compliance

> "The reports that you have in there are not sufficient for regulatory agencies."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580544)

TQ

Tawanda Q.

Director of Finance and Revenue

> "I love all of the flexibility it has for billing and client options."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586189)

BG

Brian G.

Director of Finance

> "It is difficult to navigate and does not let you learn as you go."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586335)

KR

Kim R.

President

> "It was mostly reliable and met my needs in my psychiatric practice."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6840009)

KM

Kyle M.

President CEO

> "However, the support is lacking and everything has a price tag."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

AM

Amya M.

Mental Health Associate

> "However, the site was relatively easy to navigate, it made clinical intakes and assessments streamlined and..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6651088)

SE

Sharon E.

Business Manager

> "I can not trust the reporting that comes out of Carelogic"

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580752)

LL

Lisa L.

Billing coordinator

> "It has been a fairly decent experience as with anything there have been delayed ticket times but overall a better..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580567)

VR

Verified Reviewer

Nurse

> "Overall it is an awkward and difficult to use system."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___7045410)

HP

Hannah P.

EHR Manager

> "Overall we have had a positive experience and I would like to continue using this EHR system and look forward to..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6590174)

BG

Brian G.

Director of Finance

> "Not very user friendly and difficult to navigate without extensive training."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586335)

KM

Kyle M.

President CEO

> "Generally speaking the clinical staff appreciate how the work flows follow a logical sequence."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

CJ

Colin J.

VP Marketing and Communications

> "CareLogc is slow, difficult to use, doesn't have an open API, and has limited functionality."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

SB

Sunaina B.

Director of Operations

> "My billing is always correct and never an issue with kick backs."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6710543)

CJ

Colin J.

VP Marketing and Communications

> "Every team member we train on CareLogic that has used another EHR complains about how difficult it is to use."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

KR

Kim R.

President

> "I practiced successfully with it for over 10 years."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6840009)

DW

Debra W.

Accounts Recievable

> "I wish there were more parameters for reports - using Pentaho to build customized reports is time-consuming and..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3861790)

DW

Dawn W.

CFO

> "I think the implementation team is crucial to a successful setup. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580579)

CD

Colleen D.

Group Facilitator

> "I also am unable to switch between regions within a document, so if I forget to change the region within..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3392993)

KM

Kyle M.

President CEO

> "I believe CareLogic offers an end user friendly platform."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6580781)

AW

Angela W.

IT Change Analyst

> "The interface appears outdated and could look more modern"

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3883893)

TQ

Tawanda Q.

Director of Finance and Revenue

> "It seemed the everyone was new and learning. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586189)

PL

Penny L.

Senior Systems Analyst

> "There is no functionality to indicate a staff's primary job. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3845136)

KH

Kim H.

System Administrator and Director

> "I have found CareLogic easy to work in."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6586076)

SR

Siria R.

CFO

> "The task tickets are a joke, and our implementation has not been finalized since we, as previously stated, are..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___3520977)

DW

Debra W.

Accounts Recievable

> "I've had experience using both CareLogic and Credible (before they merged) and from a users standpoint, the ease..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3861790)

SR

Siria R.

CFO

> "we had not been able to run an aging report or any billing report for that matter that will provide accurate..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#SoftwareAdvice___3520977)

CJ

Colin J.

VP Marketing and Communications

> "CareLogic is easy to train new hires on, unless they have used a more intuitive EHR before."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___6229837)

KS

Kaela S.

EHR Specialist

> "This will come at an additional cost though."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3854975)

TB

Teresa B.

System Administrator

> "There is also a really robust system of peer support from similar agencies to help answer questions beyond just..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3879957)

CD

Colleen D.

Group Facilitator

> "For folks like myself who work 2nd shift, I'm often unable to complete my work due to the maintenance being done."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___3392993)

WH

Wayne H.

Director of Business Intelligence

> "Full ODBC access to a copy of my production tables is available (at a cost) but it allows me to run complex..."

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___2910561)

WH

Wayne H.

Director of Business Intelligence

> "I'm 10yrs into Carelogic and it took them too long to fully understand the data requirements of their users. "

[See full review](https://www.capterra.com/p/267145/CareLogic-Enterprise/#Capterra___2910561)

[View Reviews](https://www.capterra.com/p/267145/CareLogic-Enterprise/reviews/)

## User interface

4.52 (198)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

3.86 (355)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BestNotes

22/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/73807/BestNotes/#features)

Qualifacts CareLogic

Top features

31/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/267145/CareLogic-Enterprise/#features)

### Recognition

BestNotes is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Mental HealthSoftware (2022) 

No recognitions have been awarded to Qualifacts CareLogic

### Deployment & support

BestNotes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Qualifacts CareLogic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BestNotes

-   By BestNotes
-   Located in United States
-   Founded in 2003

Qualifacts CareLogic

-   By Qualifacts
-   Located in United States
-   Founded in 2000

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