# Compare BestNotes vs Therasoft Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BestNotes and Therasoft Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/73807-86193/BestNotes-vs-Therasoft-Online

---

# BestNotes vs Therasoft Online Features and Cost Comparison

Last updated July 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BestNotesTherasoft Online2/4 selected

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

[Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.3 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

[## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [198 reviews](#user-reviews)

Positive

181

Neutral

15

Negative

2

[## Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/)[4.3 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

PC

CC

Based on [309 reviews](#user-reviews)

Positive

267

Neutral

28

Negative

14

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## Summary

* * *

Key features rated by users

Features selected based on 6,218 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.9

Charting

4.6

Patient Scheduling

NA

Document Management

4.6

61%Fit

Missing features

Feature ratings

HIPAA Compliant

4.3

Patient Records Management

2.5

Charting

3.3

Patient Scheduling

NA

Document Management

3.0

User satisfaction

User satisfaction

4.5

User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.3

User reviews[309](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

$69Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional

Best for

Announcing the First Agentic AI Platform for Mental Health. Therasoft.ai

## User reviews

Pros & cons

AH

Andrea H.

Program Director

> "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570)

AH

Andrea H.

Program Director

> "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570)

Dr. Meghan F.

Director of Clinical Operations

> "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684)

VR

Verified Reviewer

Clinical Director

> "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632)

JE

Jennifer E.

Director of Clinical Services

> "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404)

GO

Greg O.

Executive Clinical Director

> "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

SB

Sunni B.

Administrative Assistant

> "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621)

JH

Jennifer H.

BRS Program Manager

> "New users cannot see calendar appointments from before their start date."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114)

AL

Ashley L.

Director

> "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047)

DT

Debbie T.

Quality Assurance Manager

> "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621)

JL

Janice L.

Clinical Director

> "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents to..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631)

WD

Westley D.

APSS CSA

> "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240)

RG

Rachelle G.

Intake Coordinator

> "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207)

AM

Amanda M.

Counselor

> "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573)

Angela C.

HITECH Security Officer and Billing Coordinator

> "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588)

Rod S.

CEO

> "The font is too small on some of the screens."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598)

Rod S.

CEO

> "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598)

ML

Maurissa L.

Supervisor and Therapist

> "The telehealth platform and portal seem to be challenging for some clients to use."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582)

DJ

Dawn J.

CEO

> "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627)

AA

Aaron A.

Clinical Director

> "There are issues when trying to get signatures from parents."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124)

Dr. Meghan F.

Director of Clinical Operations

> "Working with clients with EDs the set up works well for our clinic and multidisciplinary team."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684)

MS

Misty S.

Mental Health Clinician

> "Therapy notes to not automatically save and if a note is accidentally closed you lose everything."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222)

MY

Marcia Y.

Billing

> "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330)

MB

Miste B.

Director of Operations

> "There are too many clicks for flow of process to create a new client in the system."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875)

GO

Greg O.

Executive Clinical Director

> "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

KH

Keith H.

Adult Peer Support Specialist

> "It is hard to save notes from being lost if backed out of an open note."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083)

KH

Keith H.

Adult Peer Support Specialist

> "Also you can use Qlog to communicate with others in your company, which can save a lot of time."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083)

TW

Tiffany W.

Operations Manager

> "Like they make updates to the system but forget to update the examples in the training area so they look different."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819)

JK

James K.

DIrector of counseling

> "After we began using Best Notes it has made our record keeping very easy and helpful."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316)

EK

Eugene K.

Certified Alcohol and drug counselor

> "It's inconvenient to have to log out and in on each account."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614)

GO

Greg O.

Executive Clinical Director

> "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662)

TO

Teri O.

Administrative Specialist

> "This survey is making me fill this box in, and there is nothing to add for this question."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036)

JP

Justin P.

Director of Operations

> "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590)

JS

Janae S.

Intake Coordinator

> "It looks a little dated and it could be updated with better features."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662)

BK

Beau K.

Counselor

> "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626)

CL

Christie L.

Chief Compliance Officer

> "Some templates are not able to be modified as easily."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161)

KS

Kenny S.

Intake Doc Coordinator

> "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879)

Joe R.

IT Director

> "Backend is dated."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570)

SR

Stephanie R.

Clinician

> "I have been able to navigate forms and the med clinical tab fairly easily."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784)

AB

Alisa B.

Service Coordinator

> "I dislike always having to log back in after signing a client's documents."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031)

RA

Rachel A.

Outpatient Supervisor

> "Reports helpful to daily/weekly/monthly tasks and tracking."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252)

MM

Matthew M.

Counselor

> "The telehealth portion is not ideal for me at this time."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063)

MN

Michael N.

Clinical Services Supervisor

> "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749)

AL

Ashley L.

Director

> "I was honestly very against having all of our files be entirely 100% online."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047)

EO

ERICA O.

HR

> "Having an app also makes it easy to look at stuff on the go."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461)

TC

Tiffany C.

Case Manager

> "Sometimes the sections of the notes are repetitive"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071)

NA

Nicole A.

Victim Advocate

> "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206)

TS

Terry S.

Clinician

> "I wish things were better vetted before they are rolled out."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598)

FP

Femia P.

Chief Operations Officer

> "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657)

JH

Jennifer H.

BRS Program Manager

> "This is very frustrating and difficult."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114)

BA

Benvinda A.

Administrator assistant

> "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848)

HP

Hannah P.

LCSW

> "It was also sometimes not very user friendly."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528)

VR

Verified Reviewer

Director of Technology

> "The price is also significantly cheaper than other platforms we've seen."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

MB

Micah B.

CFO/COO

> "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or provide..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744)

Joe R.

IT Director

> "Needs more features to become more user friendly."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570)

JV

Jessie V.

Social Worker, Therapist

> "This is often quite frustrating"

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550)

AB

Alisa B.

Service Coordinator

> "I like the ease of access to files and information, as well as the flexibility in updating those."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031)

JB

Jennifer B.

Case Manager

> "I don’t like all the navigating one has to do between screens to get notes completed."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022)

VR

Verified Reviewer

Director of Technology

> "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

IJ

Ida J.

Treatment Coordinator

> "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs of..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662)

VR

Verified Reviewer

Director of Technology

> "Their API is easy to work with and does most of the things we need."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

AM

Allison M.

Intake Coordinator/Human Resources

> "Unable to think of something that I do not like."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186)

JK

James K.

DIrector of counseling

> "Very helpful resident record process."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316)

DD

Daniela D.

Social Worker

> "The thing I like least about this software is that there is a whole download of an app that has to be done on the..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076)

FP

Femia P.

Chief Operations Officer

> "The greatest strength has been their exceptional technical support team."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657)

TH

Tanner H.

Program Director

> "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized it..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316)

VR

Verified Reviewer

Director of Technology

> "Their support team is responsive and helpful and are always there when you need them."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689)

SS

Sharon S.

Chief Clinical Officer

> "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309)

JD

Jessica D.

Office Administrator Manager

> "Having the ability use and train with this program is easy."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877595)

CB

Christina B.

Outpatient Therapist

> "When we first started we were unable to send patient forms to clients. "

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772)

Brandi G.

Adult Peer Support Specialist

> "The fields are easy to access and they align well."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878243)

YF

Yosune F.

Owner; Counselor

> "Learning the coding and billing side of things has been the most challenging."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797)

TW

Therone W.

Director

> "The customer care department is very helpful."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878206)

TH

Tanner H.

Program Director

> "Visual appeal is lacking."

[See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316)

[View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/)

PC

Philomena C.

Clinical Neuropsychologist

> "I like that a lot of information is displayed on the calendar so providers can get a..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___4961770)

JJ

Jennifer J.

Founder and Professional Counselor

> "Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible,..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___7045533)

CC

Christine C.

Billing Manager

> "My positive experience was having \[sensitive content hidden\] assisting me with technical..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6589274)

JJ

Jennifer J.

Founder and Professional Counselor

> "For small practices with a limited budget, that kind of budget increase is not easily..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___7045533)

AR

Asha R.

Clinical Director

> "It was also great to be able to incorporate our measures/questionnaires into our..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3729860)

JJ

Jennifer J.

Founder and Professional Counselor

> "There were frequent glitches that interfered with clinical service."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___7045533)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "With Therasoft, everything weaves together in a dynamic way, supporting more rigorous..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

CC

Christine C.

Billing Manager

> "Issuing refunds in Therasoft is not the best."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6589274)

Leasha J. S.

Owner, Managing Member

> "Documentation was easy."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6326674)

Leasha J. S.

Owner, Managing Member

> "The support is nonexistent and they take no responsibility for server failure that causes..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6326674)

LB

Linda B.

CSW-I

> "easy use, accessible, only used IT once and it appeared to be quick response"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___4980538)

MW

Mary W.

Admin

> "Which was never sent)"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___6351453)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "I like how the treatment plan is very accessible and informs the treatment session note."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

AR

Asha R.

Clinical Director

> "Many trainees that we had two years ago are surprised that others in their program are..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3729860)

MH

Maurice H.

Owner

> "It has been very influential in the development of my business from onboarding to hipaa..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3426518)

AR

Asha R.

Clinical Director

> "It is not an intuitive program and has a steep learning curve."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3729860)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "Therasoft helps me to better conceptualize my cases."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

LG

Linda G.

Owner solo practice

> "Instead if you want access to your files, which in my case is 7-10 years, you MUST PAY..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2971201)

MS

Matthew S.

Business Owner, Licensed Professional Counselor

> "I like how my custom designed website is an integral part of my EHR."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3420826)

TH

Tia H.

Operations

> "I didn't get as much from the help document as I believe I could have."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3485014)

VA

Victoria A.

CEO

> "It is perfect for the solo practitioner as billing, accounting, and reports are easily..."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2519024)

AE

Angela E.

owner

> "Too many problems with video use, server down, program not running like it is suppose too."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2325888)

MH

Maurice H.

Owner

> "The software is user friendly and very customizable."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3426518)

GD

Glenna D.

therapist

> "the program was slow and the calendar was difficult to place appointments"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2758652)

TH

Tia H.

Operations

> "The support was excellent."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___3485014)

GT

Gary T.

LCSW

> "Training videos are mediocre quality."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2516398)

VA

Victoria A.

CEO

> "I am able to meet with couples as well as individuals."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2519024)

JR

Janet R.

counselor

> "Telehealth is out of date and unstable."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#SoftwareAdvice___2524462)

JL

Jovasha L.

Executive Director

> "Therasoft is user friendly, I love the live support as well as the various chat features."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2563281)

GT

Gary T.

LCSW

> "Customer support is average at best and the weakest area.."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2516398)

GD

Glenna D.

therapist

> "it was easy to access and provided a tutoring program"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2758652)

JR

Janet R.

counselor

> "Support does not understand nor resolve issues. "

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#SoftwareAdvice___2524462)

CS

Christina S.

Registered Mental Health Counselor Intern

> "Easy to use!"

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#Capterra___2907260)

JR

Janet R.

counselor

> "Billing is over complicated."

[See full review](https://www.capterra.com/p/86193/Therasoft-Online/#SoftwareAdvice___2524462)

[View Reviews](https://www.capterra.com/p/86193/Therasoft-Online/reviews/)

## User interface

4.52 (198)

4.35 (309)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

BestNotes

24/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/73807/BestNotes/#features)

Therasoft Online

Top features

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/86193/Therasoft-Online/#features)

### Recognition

BestNotes is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Mental HealthSoftware (2022) 

No recognitions have been awarded to Therasoft Online

### Deployment & support

BestNotes

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Therasoft Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BestNotes

-   By BestNotes
-   Located in United States
-   Founded in 2003

Therasoft Online

-   By Therasoft Online
-   Located in United States
-   Founded in 2008

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