# Compare BestNotes vs DrChrono 2026 | Capterra > Unsure of what to choose? Check Capterra to compare BestNotes and DrChrono based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/73807-89392/BestNotes-vs-drchrono-Practice-Management --- # BestNotes vs DrChrono Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BestNotesDrChrono2/4 selected [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [198 reviews](#user-reviews) Positive 181 Neutral 15 Negative 2 [## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.7 Functionality 3.9 Ease of Use 4 Customer Service 3.6 Reviews Sentiment Based on [490 reviews](#user-reviews) Positive 362 Neutral 45 Negative 83 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.9 Charting 4.6 Patient Scheduling NA Document Management 4.6 59%Fit Missing features Feature ratings HIPAA Compliant 3.6 Patient Records Management 2.9 Charting 2.8 Patient Scheduling 2.6 Document Management NA User satisfaction User satisfaction 4.5 User reviews[198](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 3.9 User reviews[490](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Ease of use 4.0 Functionality 3.9 Value for money 3.7 Customer support 3.6 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional Best for DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency. ## User reviews Pros & cons AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing, in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't figure..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Angela C. HITECH Security Officer and Billing Coordinator > "The autogenerated ledgers and signers is is wonderful; less time for my billers to submit claims." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877588) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest wait..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed for..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) BB Billie B. Clinical > "It is easy to train people on." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7048287) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "Their API is easy to work with and does most of the things we need." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) JK James K. DIrector of counseling > "Very helpful resident record process." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on the..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) FP Femia P. Chief Operations Officer > "The greatest strength has been their exceptional technical support team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) VR Verified Reviewer Director of Technology > "Their support team is responsive and helpful and are always there when you need them." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) SS Sharon S. Chief Clinical Officer > "As we are new to using BestNotes I am not sure if its a technical error or user error but it fails to carry over..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2340309) JD Jessica D. Office Administrator Manager > "Having the ability use and train with this program is easy." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877595) CB Christina B. Outpatient Therapist > "When we first started we were unable to send patient forms to clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2349772) Brandi G. Adult Peer Support Specialist > "The fields are easy to access and they align well." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878243) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) AS Adewale S. HIO > "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650) AK Andrew K. Owner - Clinic Director > "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) AM Alfiya M. Software Engineer > "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) CH Charbel H. Chiro > "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036) LF Larisa F. Nurse Practitioner > "Many customizable features for documentation and notes which can be used for a variety of medical practices." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617) AB Ahmad B. MD > "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) JF Jeffrey F. Owner > "It worked for me for many years until I decided to use a different program that was more specific to my field." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) TW Teya W. Doctor of Nurse Practitioner > "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) JF Jeffrey F. Owner > "I was really glad to find something customizable that worked well for my chiropractic clinic." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) AK Andrew K. Owner - Clinic Director > "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) YE Yasmina E. Physician > "Unavailability and unreliability of tech support are the major problems." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126) AM Alfiya M. Software Engineer > "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) AB Ahmad B. MD > "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) CS Chandra S. PMHNP-BC > "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604) KG Kelly G. Owner > "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) TL Todd L. Owner > "They are making changes that will run customers off!!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405) AJ Abby J. Medical Records > "This is great to use for anyone that has to deal with medical records." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911) AB Ahmad B. MD > "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AH Adam H. D.C. > "I like being able to schedule patient’s from my phone app." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) AB Ahmad B. MD > "After committing to DrChrono I discovered the system is virtually unusable without major workarounds." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) EL Ellen L. NP > "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168) CD Chris D. Owner > "The scheduler options for making patient careplans were severely limited compared to other EHRs." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) VR Verified Reviewer Product Manager > "Excellent and easy-to-configure views to manage the appointment slots" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921) JJ Justine J. Vice President > "There isn't a person you can contact or talk to about issues." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) OK Omar K. VP of Operations > "One of the few EHR that wo4ks well as an app" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908) AB Ahmad B. MD > "The system is outdated, painfully slow, and nearly impossible to navigate." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) LW Lee W. DPM > "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531) SC Samuel C. Owner > "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) Kourosh B. Physician > "Bells and Whistles looked good and promising for tele health visits and specific customization." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244) KK Katherine K. PMHNP > "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) JC Jason C. Owner > "Customization was nice." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942) ZP Zachary P. President > "Financial Numbers are not accurate!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) VR Verified Reviewer physician > "superbill is pretty easy to useI liked the patient reminder options" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668) TW Teya W. Doctor of Nurse Practitioner > "This has cost me many patients due their software not working, including OnPatient." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) AS Amy S. Clinical Massage Therapist > "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311) SW Sherri W. Owner Physician > "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) PM Pradeep M. Physician Owner > "Cost effective." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040) JJ Justine J. Vice President > "Support is not helpful." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) LM Lo M. Clinician > "It allows me to access everything I need for my patients all in one spot." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) SC Samuel C. Owner > "I can't believe this product is as highly rated as it is, the customer service is beyond bad." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) LH Lindsy H. Billing Manager > "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323) SW Sherri W. Owner Physician > "It is not the same company we started with, or the same customer service. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) CC Carol C. Billing Manager > "The feature we liked best was auto posting of insurance payments." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100) MS Moisey S. owner > "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922) SS Scott S. Physician > "Comprehensive integrated system, allows for efficient patient care." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059) TW Teya W. Doctor of Nurse Practitioner > "Also, it was very difficult to get ahold of the customer support as well." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) KT Kim T. Owner/Practitioner > "I do like the ease of the platform and that I can customize it." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925) SW Sherri W. Owner Physician > "This company truly does not care about the consumer or correcting their issues. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) LM Lo M. Clinician > "There is a learning curve to learning the software, but is great once you learn everything you need." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) JD Jay D. Chief Operating Officer, Physician > "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397) JdAU Jean d'Amour U. Consultant > "It keeps improving its functionality." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854) KK Katherine K. PMHNP > "Very easy to miss important communications." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) WM William M. CEO/Founder > "The functionality is good. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) ZP Zachary P. President > "Very expensive." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) WM William M. CEO/Founder > "The support team are beyond good." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) AH Adam H. D.C. > "The navigation is very slow so I don’t know whether they are running updates or the server is just slow." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) SS Scott S. Physician > "Software support is generally good and responsive." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059) JD Jay D. Chief Operating Officer, Physician > "On top of that we lost patients because they were billed for things that we told them that they were going to be..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397) WM William M. CEO/Founder > "Outstanding value for the money." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265) SW Sherri W. Owner Physician > "I did not sign a contract with the new company. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) [View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) ## User interface 4.52 (198) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) 3.92 (490) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features BestNotes 24/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/73807/BestNotes/#features) DrChrono Top features 33/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features) ### Recognition BestNotes is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Mental HealthSoftware (2022)  DrChrono is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DrChrono Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BestNotes - By BestNotes - Located in United States - Founded in 2003 DrChrono - By DrChrono - Located in United States - Founded in 2009 ## Popular Comparisons [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.9 Features 4.2 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 3.9 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-195467/drchrono-Practice-Management-vs-Care-Patron) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.4 Features 4.3 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-130710/BestNotes-vs-SimplePractice) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.92 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