--- title: "Compare BestNotes vs DrChrono 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare BestNotes and DrChrono based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/73807-89392/BestNotes-vs-drchrono-Practice-Management" page_type: "comparison" language: "en" --- # BestNotes vs DrChrono Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BestNotesDrChrono2/4 selected [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) [## BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.5 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting Price $59.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [205 reviews](#user-reviews) Positive 188 Neutral 15 Negative 2 [## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4 Customer Service 3.6 Reviews Sentiment Based on [492 reviews](#user-reviews) Positive 362 Neutral 45 Negative 85 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.8 Charting 4.6 Patient Scheduling NA Document Management 4.6 59%Fit Missing features Feature ratings HIPAA Compliant 3.7 Patient Records Management 2.8 Charting 2.7 Patient Scheduling 2.6 Document Management NA User satisfaction User satisfaction 4.5 User reviews[205](https://www.capterra.com/p/73807/BestNotes/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.5 Customer support 4.6 User satisfaction 3.9 User reviews[492](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Ease of use 4.0 Functionality 3.8 Value for money 3.6 Customer support 3.6 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Behavioral Health Organization Drug Treatment including: detox, residential, intensive outpatient and after care. Therapeutic Boarding Schools Psychiatrist Mental Health Professional Best for DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency. ## User reviews Pros & cons SB Sunni B. Administrative Assistant > "I like how it displays the patient's demographics and the contacts on the main page, I like how it shows..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647621) AH Andrea H. Program Director > "Forms and templates that don’t fully match program needs, including data exports and reports, can be clunky or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AL Ashley L. Director > "BestNotes makes it so easy to do all of our document tracking, document storing, charting notes, and billing,..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) JH Jennifer H. BRS Program Manager > "New users cannot see calendar appointments from before their start date." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) AH Andrea H. Program Director > "All client information, notes, and treatment plans are stored in one place and are easy to access with built-in..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6879570) AM Amanda M. Counselor > "Unable to put work hours (availability) in the calendar without making an appointment (or at least I can't..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6560573) Dr. Meghan F. Director of Clinical Operations > "They are responsive, the platform does what you need it to do, and it is set up to support the communication..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) MS Misty S. Mental Health Clinician > "Therapy notes to not automatically save and if a note is accidentally closed you lose everything." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) JE Jennifer E. Director of Clinical Services > "We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6880404) VR Verified Reviewer Clinical Director > "The individual in our agency who can make changes to BN is difficult to get connected with, so there should be..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878632) MY Marcia Y. Billing > "By far the most outstanding feature is the exceptional customer service--every time we call with a question or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6707330) MB Miste B. Director of Operations > "There are too many clicks for flow of process to create a new client in the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) JL Janice L. Clinical Director > "The tabs will save automatically. When I am ready to save and sign, it is one click. When reviewing documents..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877631) GO Greg O. Executive Clinical Director > "Assessments aren’t customizable - multiple components of the assessment we do not utilize and I’d love to..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) RG Rachelle G. Intake Coordinator > "I use BestNotes daily and it helps me out when I'm trying to recover patient records in a pinch." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878207) KH Keith H. Adult Peer Support Specialist > "It is hard to save notes from being lost if backed out of an open note." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) Rod S. CEO > "BestNotes is cost effective and the customer service is excellent. When I call customer service the longest..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) TW Tiffany W. Operations Manager > "Like they make updates to the system but forget to update the examples in the training area so they look..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6554819) KH Keith H. Adult Peer Support Specialist > "Also you can use Qlog to communicate with others in your company, which can save a lot of time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550083) DT Debbie T. Quality Assurance Manager > "I don't like having to pay for certain staff to have an account just to be able to sign Treatment Plans. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877621) DJ Dawn J. CEO > "I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877627) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) BK Beau K. Counselor > "Lots of features are easily intuitive and make notes easier esspecially for recurrent clients. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697626) Rod S. CEO > "The font is too small on some of the screens." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877598) Dr. Meghan F. Director of Clinical Operations > "Working with clients with EDs the set up works well for our clinic and multidisciplinary team." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877684) ML Maurissa L. Supervisor and Therapist > "The telehealth platform and portal seem to be challenging for some clients to use." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877582) KS Kenny S. Intake Doc Coordinator > "Useful in many ways and thorough with information needed as well as smooth process with training to learn more..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6570879) TO Teri O. Administrative Specialist > "This survey is making me fill this box in, and there is nothing to add for this question." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535036) SR Stephanie R. Clinician > "I have been able to navigate forms and the med clinical tab fairly easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) AA Aaron A. Clinical Director > "There are issues when trying to get signatures from parents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7004124) GO Greg O. Executive Clinical Director > "I love how seamless documentation is - templates are easy to customize and match out clinical offerings and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) JS Janae S. Intake Coordinator > "It looks a little dated and it could be updated with better features." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6647662) RA Rachel A. Outpatient Supervisor > "Reports helpful to daily/weekly/monthly tasks and tracking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) CL Christie L. Chief Compliance Officer > "Some templates are not able to be modified as easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535161) MN Michael N. Clinical Services Supervisor > "The assistance from the Bestnotes team, training videos, and the ease of learning how to navigate the system..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6630749) AB Alisa B. Service Coordinator > "I dislike always having to log back in after signing a client's documents." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) NA Nicole A. Victim Advocate > "Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6823206) MM Matthew M. Counselor > "The telehealth portion is not ideal for me at this time." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695063) BA Benvinda A. Administrator assistant > "once you learn how to use the program it was very easy to navigate and you can add to the program when needed..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) AL Ashley L. Director > "I was honestly very against having all of our files be entirely 100% online." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535047) AB Alisa B. Service Coordinator > "I like the ease of access to files and information, as well as the flexibility in updating those." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535031) EK Eugene K. Certified Alcohol and drug counselor > "It's inconvenient to have to log out and in on each account." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877614) JK James K. DIrector of counseling > "After we began using Best Notes it has made our record keeping very easy and helpful." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878316) TC Tiffany C. Case Manager > "Sometimes the sections of the notes are repetitive" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6550071) GO Greg O. Executive Clinical Director > "Easy and user friendly EMR for documentation, easy to teach new staff, and adaptable to our clinical needs." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877662) TS Terry S. Clinician > "I wish things were better vetted before they are rolled out." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695598) JP Justin P. Director of Operations > "I know about as much as I need to, and when I don't BestNotes support has been fantastic about responding and..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6883590) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) RA Rachel A. Outpatient Supervisor > "Templates are straightforward and can be updated, as needed, easily." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6734252) Joe R. IT Director > "Backend is dated." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) SR Stephanie R. Clinician > "I love the calendar and some of the formatting. " [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695784) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) BA Benvinda A. Administrator assistant > "that you can fit the program to what your company needs, easy to learn and navigate" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6658848) JV Jessie V. Social Worker, Therapist > "This is often quite frustrating" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695550) EO ERICA O. HR > "Having an app also makes it easy to look at stuff on the go." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6884461) JB Jennifer B. Case Manager > "I don’t like all the navigating one has to do between screens to get notes completed." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3970022) JM Jasmine M. Mental health clinician > "This is my first time using beast notes and I though it was easy to adjust to the system." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695939) MB Micah B. CFO/COO > "They do not provide compliance oversight, and are not up to date on your states regulatory requirements or..." [See full review](https://www.capterra.com/p/73807/BestNotes/#SoftwareAdvice___3744744) KS Kimberly S. Drug and Alcohol Counselor > "Easy to navigate and add things ass needed for different services." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6657695) IJ Ida J. Treatment Coordinator > "I can not think of anything that I don't like... it has been updated to accommodate all my needs, and the needs..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3832662) FP Femia P. Chief Operations Officer > "Every time we have reached out, we’ve been met with timely, knowledgeable, and patient assistance." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877657) DD Daniela D. Social Worker > "The thing I like least about this software is that there is a whole download of an app that has to be done on..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2571076) SM Samantha M. Admin > "I really enjoy Best Notes, I think it's really user friendly and the reports that can be ran are great." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6535093) TH Tanner H. Program Director > "It is a very boring system to look at(looks very outdated). Though everything can communicate and be customized..." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) SR Sunnie R. Office Administrator > "Very Positive would encourage anyone looking for a documentation program to try this one" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6697635) AM Allison M. Intake Coordinator/Human Resources > "Unable to think of something that I do not like." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___3831186) VR Verified Reviewer Director of Technology > "The price is also significantly cheaper than other platforms we've seen." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) YF Yosune F. Owner; Counselor > "Learning the coding and billing side of things has been the most challenging." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2882797) Joe R. IT Director > "Needs more features to become more user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877570) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) MS Misty S. Mental Health Clinician > "My overall experience has been good, except the times when things get closed without saving." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6694222) WD Westley D. APSS CSA > "Some of the features felt a little clunky at first, and it took time to get used to navigating everything.”" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6878240) VR Verified Reviewer Director of Technology > "Our clinical staff often remark how easy BestNotes is to use compared to other EMR systems." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6877689) JH Jennifer H. BRS Program Manager > "This is very frustrating and difficult." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___7025114) MB Miste B. Director of Operations > "I used Epic in the past and it was much more intuitive." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6695875) HP Hannah P. LCSW > "It was also sometimes not very user friendly." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6521528) MS Michelle S. Human Resources > "The scheduling and data entry is easy to use" [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___6565194) TH Tanner H. Program Director > "Visual appeal is lacking." [See full review](https://www.capterra.com/p/73807/BestNotes/#Capterra___2685316) [View Reviews](https://www.capterra.com/p/73807/BestNotes/reviews/) AS Adewale S. HIO > "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our client base,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650) AK Andrew K. Owner - Clinic Director > "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing from..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) LF Larisa F. Nurse Practitioner > "Many customizable features for documentation and notes which can be used for a variety of medical practices." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617) AB Ahmad B. MD > "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation that make..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) JF Jeffrey F. Owner > "It worked for me for many years until I decided to use a different program that was more specific to my field." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) AK Andrew K. Owner - Clinic Director > "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time spent..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816) JF Jeffrey F. Owner > "I was really glad to find something customizable that worked well for my chiropractic clinic." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7143258) CH Charbel H. Chiro > "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate has left the..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while being..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) AB Ahmad B. MD > "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted practice..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AM Alfiya M. Software Engineer > "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical history,..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) KG Kelly G. Owner > "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with you”…when I think..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355) CS Chandra S. PMHNP-BC > "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604) YE Yasmina E. Physician > "Unavailability and unreliability of tech support are the major problems." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126) AJ Abby J. Medical Records > "This is great to use for anyone that has to deal with medical records." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911) AB Ahmad B. MD > "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff completely..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) AH Adam H. D.C. > "I like being able to schedule patient’s from my phone app." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) AB Ahmad B. MD > "After committing to DrChrono I discovered the system is virtually unusable without major workarounds." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) EL Ellen L. NP > "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my questions." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168) CD Chris D. Owner > "The scheduler options for making patient careplans were severely limited compared to other EHRs." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) AM Alfiya M. Software Engineer > "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248) TW Teya W. Doctor of Nurse Practitioner > "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues accessing the..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) AB Ahmad B. MD > "The system is outdated, painfully slow, and nearly impossible to navigate." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811) VR Verified Reviewer Product Manager > "Excellent and easy-to-configure views to manage the appointment slots" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921) TL Todd L. Owner > "They are making changes that will run customers off!!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405) OK Omar K. VP of Operations > "One of the few EHR that wo4ks well as an app" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908) JJ Justine J. Vice President > "There isn't a person you can contact or talk to about issues." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) LW Lee W. DPM > "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this program..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531) KK Katherine K. PMHNP > "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is a..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508) Kourosh B. Physician > "Bells and Whistles looked good and promising for tele health visits and specific customization." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244) MS Moisey S. owner > "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is complete..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922) JC Jason C. Owner > "Customization was nice." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942) ZP Zachary P. President > "Financial Numbers are not accurate!" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304) VR Verified Reviewer physician > "superbill is pretty easy to useI liked the patient reminder options" [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668) JJ Justine J. Vice President > "Support is not helpful." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255) AS Amy S. Clinical Massage Therapist > "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy changes to..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311) SC Samuel C. Owner > "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of my group." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444) PM Pradeep M. Physician Owner > "Cost effective." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040) AH Adam H. D.C. > "The navigation is very slow so I don’t know whether they are running updates or the server is just slow." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809) LM Lo M. Clinician > "It allows me to access everything I need for my patients all in one spot." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) SA Shahla A. MD > "Their abrupt slow speed in the middle of a busy day when our whole medical business comes to a stand still." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6237717) CC Carol C. Billing Manager > "The feature we liked best was auto posting of insurance payments." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100) Edward G. owner > "There are other glitches, like appointment reminders getting turned off, buttons disappearing, and new diagnoses getting added to..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4149993) KT Kim T. Owner/Practitioner > "I do like the ease of the platform and that I can customize it." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925) TW Teya W. Doctor of Nurse Practitioner > "This has cost me many patients due their software not working, including OnPatient." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115) LM Lo M. Clinician > "There is a learning curve to learning the software, but is great once you learn everything you need." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765) KK Katherine K. PMHNP > "Read only access to charts costs $150/month and require a 1 year contract, so I can’t even gradually move my charts to a new..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4170019) JdAU Jean d'Amour U. Consultant > "It keeps improving its functionality." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854) MR Muhammad R. Medical Doctor MD > "Cost is on the higher end and too many options in one suite." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6221242) CD Chris D. Owner > "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while being..." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647) SW Sherri W. Owner Physician > "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130) EM Ezra M. Owner > "I like how easy it is to find my ICD10 codes with this software. " [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771) GB Greg B. COO > "Never fixed our issue and then told us if we canceled we owed them $2k." [See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6091063) [View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) ## User interface [BestNotes](https://www.capterra.com/p/73807/BestNotes/) 4.52 (205) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) 3.90 (492) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features BestNotes 24/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/73807/BestNotes/#features) DrChrono Top features 33/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features) ### Recognition No recognitions have been awarded to BestNotes No recognitions have been awarded to DrChrono ### Deployment & support BestNotes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos DrChrono Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details BestNotes - By BestNotes - Located in United States - Founded in 2003 DrChrono - By EverCommerce - Located in United States - Founded in ## Popular Comparisons [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.2 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/89392-136876/drchrono-Practice-Management-vs-Pediatric-Therapy-EMR) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (529)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 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[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,384)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 3.8 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/89392-129169/drchrono-Practice-Management-vs-Tebra) [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (205)](https://www.capterra.com/p/73807/BestNotes/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $59/month Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/73807-180899/BestNotes-vs-Alleva) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.90 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 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