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Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.
Built solely for Transportation & Logistics companies looking to optimize their back-office processes - removing the bottlenecks that allow them to scale and grow without adding additional headcount.
In my experience, Confluence is the best tool at effectively organizing large volumes of documentation. It's UI is very clean and easy to navigate.
The text based search option for documents sometimes sucks. I do not get the results that I am looking for which is something I dislike about this tool.
It is the best documentation for our organization it help our company to puts all the important notes and future planning at one place.
It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing.
I am really happy with the tool. We use it in many different ways and I believe it is really good and important to have it.
I dislike the page editing features and the inability to copy and paste information from Confluence into other pieces of software without the editing causing issues.
This is used as the main collaborative platform in our company, I am excited how it helps to have the best knowledge base and intranet.
Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.
Synergize is a great system, made even better by their customer service and support that ensure that when you need them, they are there quickly, consistently, and reliably.
Horrible lack of support no communication from the support team unless you email them for updates.
The thing I like the most about this software is the ease of use for the end user and peace of mind that its done right for management.
The overall experience has been poor. We have been in the implementation phase with Synergize for almost 3 years.
It has taken us a long time to start to realise the benefits (our issue not Synergise). We have been a customer for 18 months and the implementation team and project management team are fantastic.
Locked in Java due missing features with HTML5.
We deal with many vendors, and without a doubt, Microdea delivers some of the best, if not THE best customer service.
Our environment is not a cookie cutter environment. We use published applications through Citrix and this has given the implementer a very hard time.
Casandra M. : My name is Casandra. I am an administrative support manager working for a relatively small company. I think we have less than 20 employees. And the Confluence app, I would say, probably a four out of five rating. Before Confluence, I pretty much was just texting back and forth to the owner of the company. That's who I work directly under. And she's the clinical director, she's the administrative director, she's just pretty much the entire head of the company. And it was texting and emailing back and forth, and the emails and the texts would get lost amongst each other. And it was just very complicated to have to go through and refer back to find emails and refer back to text messages that were sent weeks and months prior to really try to keep track. We tried an Excel sheet, we tried writing things down, and somewhere along the line things would just get convoluted or complicated because she would try to edit things on the spreadsheet, there would be a complication with me being able to share the spreadsheet, or the editing permissions would change for some reason. And so, with the Confluence app, we both had direct access to the app and it was just us two. There was no, she was locked out of it or she couldn't gain access or we needed to get a new password for it. It was just she always had direct access and I always had direct access, and she could edit things, change things right from there without complications. And then I would see those changes and I would be able to check things off as I go. So it was really easy to keep track of and it made our communication and process much more streamlined and much easier to accomplish. We chose Confluence, just kind of winging it and hoping. We were shooting in the dark and just grabbing different apps we researched on Google, apps that could help us. And that was one of the ones that popped up, and it was really just a "let's try it and see what happens." And it ended up working out really well. It was relatively easy. It was slightly confusing at first, but it was very quickly much easier to understand. Just initially, I think, onboarding with any sort of app or new technology is going to be slightly confusing, but it was definitely less confusing than the majority, I would say, than everything else that we've used. And it was easy to get into it. I don't know. It was complicating initially, but not overly complicating. It's just as confusing as any new product would be. But as soon as we got the flow of it, it was fine. I would personally say that it doesn't cost anything and, again, it's not that challenging to figure out. And for me, it streamlined the process, and for the company, it streamlined our processes. So it's not going to hurt anything to try it. And if it doesn't work, it doesn't work. And if it does, great. You're not any worse off if it does or doesn't work. So.
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