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Jobber vs Service Management Enterprise: Which is a better fit?

Updated on December 9th, 2024
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Summary
Key features rated by users
Features selected based on 4,570 reviews from Work Order users.
% Fit
Not enough reviews
Feature ratings
Work Order Creation
4.8
Preventive Maintenance
5.0
Mobile Access
4.4
Scheduling
4.6
Billing & Invoicing
4.3
% Fit
Missing features
Not enough reviews
Feature ratings
Work Order Creation
--
Preventive Maintenance
NA
Mobile Access
3.0
Scheduling
3.0
Billing & Invoicing
4.0
User satisfaction
4.5
User reviews929
Ease of use
4.5
Functionality
4.2
Value for money
4.4
Customer support
4.6
4.2
User reviews13
Ease of use
3.8
Functionality
3.6
Value for money
3.6
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Jobber is ideal for established and growing home service businesses seeking better organization, mobile access, efficient scheduling, automated invoicing and billing, and easy-to-use marketing tools.

Service and Inspection companies that need to manage customer equipment and recurring orders with a robust service solution that can sync with QuickBooks.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Nichole F
Owner/operator
5.0

Nichole F.: My name is Nichole. I'm the owner and operator of My 3 Daughters, LLC. It's a cleaning and home service company. And I give Jobber a five-star review. I was using Google Workspace and FieldPulse. It just weren't integrating as well for my day-to-day process as I would like. I chose Jobber because I liked all the additional bonuses it has. I like the photographs. I like the designated phone number. I like that I can chat back and forth in the app with the customers through text message or a phone call. I like that I can let my employees see what I want them to see. I don't have to give them all the information. There's so many things that I like actually. There's not one thing that I dislike about the app. I like that there has the GPS location for when they clock in and out. And I like that the clients can also, as well, see that my employees are at the place of work at when they say they are. It was very easy to onboard Jobber. There is a import and export feature, which made it very simple. Pretty much just click the button, and everything is there. I recommend starting out with the Core plan because you can always downgrade if you don't need any of the features, but it's nice to see what it actually can do from the start. I started off a little lower, and then worked my way up, and I regret it. The Core plan has a lot of really good, cool features that you don't really want to miss out on.

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Jobber

Top Features
39/42
  • API
  • Equipment Maintenance
  • Inventory Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • GPS
  • Historical Reporting
  • Inventory Control
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Recurring Appointments
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Search/Filter
  • Technician Management
  • Third-Party Integrations
  • Workflow Management
  • Work Order Creation
See All features
Hide Work Order Software Features -

Service Management Enterprise

33/42
Show Work Order Software Features +
Jobber
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Service Management Enterprise
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jobber
  • By Jobber Software
  • Located in Canada
  • Founded in 2010
Service Management Enterprise
  • By High 5 Software
  • Located in United States
  • Founded in 1989
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