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Service and Inspection companies that need to manage customer equipment and recurring orders with a robust service solution that can sync with QuickBooks.
From business problem solvers and IT leaders to Heads of Real Estate. For those looking to unleash the problem-solving power of everyone in their business to innovate every day.
High 5 has been very helpful and flexible with us through our growth and changes. Amy U has been amazing in answering our questions and explaining and sometime re-explaining SME's features.
I have no idea how we got by before H5SW, no more losing orders, trying to organize services orders, dispatching white boards on our walls.
Terrific product backed up by a very competent, knowledgeable, and professional service team.
When I complained I continually got the runaround. There is no client download and QuickBooks integration does not work well.
SME has proved to be a powerful tool for our security integration business. The company behind SME provides great support (better than any other software vendors I have worked with to date).
Very poor customer service, Very poor follow thru from SME.
Tech support has been great too. I would recommend this software to any service company.
Not a lot because of the very bad customer service.
Very easy report generation, responsive filters, amazing search functionality. QuickBase reps, both sales and tech support, are wonderful.
You can manipulate security access and such, but if someone makes a wrong move and deletes a profile (or worse, a FIELD), you're in trouble. ALL of that data will be lost if that happens.
In that time I have come to grow and love the solution. It is very easy to use and customize and the reporting is top notch.
You need to make sure to fully map out your "plan of attack" before creating an app or you will end up will a mess of unnecessary fields and data.
As a data store and visualization tool, it's a great fit. I appreciated the ease with which I was able to import all of my existing data from a variety of different applications.
Inability to take more the three attachments for a particular project seems space limiting for larger endeavors.
The QuickBase sales and support (all-important) teams respond rapidly, have good ideas, and want to see their customers succeed.
Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase.
Joseph S.: Hi, my name's Josh. I'm a senior database consultant. I work for the Data Collaborative. I also have an offshoot, teachquickbase.com. And I've been doing Quickbase for 20-plus years. And I give it a five out of five. We're a consulting agency. We work with hundreds of clients. We solve everything from workflow management to quality control to operations, financial, CRM. It's just there's a lot of different things that we have to solve for customers. The fact that it can solve just about anything. And also that it's a lot easier to use than a full stack situation where you got to have an FTP client and you got to have database tools and you got to have an ID. This is all in a web browser, and it is something that people who are in the client company, not on the tech team, can actually learn to use. And because they're either into quality control team or they're in the finance team or admin, they can learn how to use it. And that's probably the biggest value, is actually having somebody who's in a role of the active running of the company, designing Quickbase, and working with me to help perfect the tools for their users. So the first thing I said about, it solves everything. You really can use Quickbase for anything. That is a hard thing for some people, when they open it up, they don't exactly know where to start because it's a blank slate. But for me, I mean, I've been doing this for 20 years and I just start a discussion with the client, "Okay, what are you trying to do?" And we just work on it and they eventually get the idea that they can do anything and that it's not that hard to start from ground zero and go up.
Prioritize real-user-identified key features according to your needs to find your best fit.
Service Management Enterprise
Quickbase
Top FeaturesService Management Enterprise
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