Capterra Logo
Helping businesses choose better software since 1999

Service Management Enterprise vs Quickbase: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 14,166 reviews from CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
--
Lead Management
4.0
Sales Pipeline Management
--
Reminders
--
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
4.4
Lead Management
4.4
Sales Pipeline Management
4.4
Reminders
--
User satisfaction
4.2
User reviews13
Ease of use
3.8
Functionality
3.6
Value for money
3.6
Customer support
4.2
4.4
User reviews312
Ease of use
4.2
Functionality
4.3
Value for money
4.1
Customer support
4.3
Price starts from
One-time payment
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Service and Inspection companies that need to manage customer equipment and recurring orders with a robust service solution that can sync with QuickBooks.

From business problem solvers and IT leaders to Heads of Real Estate. For those looking to unleash the problem-solving power of everyone in their business to innovate every day.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-c21cb99b-acae-4bfc-089e-08db6d337e1b
Josh S
Senior Database Consultant
5.0

Joseph S.: Hi, my name's Josh. I'm a senior database consultant. I work for the Data Collaborative. I also have an offshoot, teachquickbase.com. And I've been doing Quickbase for 20-plus years. And I give it a five out of five. We're a consulting agency. We work with hundreds of clients. We solve everything from workflow management to quality control to operations, financial, CRM. It's just there's a lot of different things that we have to solve for customers. The fact that it can solve just about anything. And also that it's a lot easier to use than a full stack situation where you got to have an FTP client and you got to have database tools and you got to have an ID. This is all in a web browser, and it is something that people who are in the client company, not on the tech team, can actually learn to use. And because they're either into quality control team or they're in the finance team or admin, they can learn how to use it. And that's probably the biggest value, is actually having somebody who's in a role of the active running of the company, designing Quickbase, and working with me to help perfect the tools for their users. So the first thing I said about, it solves everything. You really can use Quickbase for anything. That is a hard thing for some people, when they open it up, they don't exactly know where to start because it's a blank slate. But for me, I mean, I've been doing this for 20 years and I just start a discussion with the client, "Okay, what are you trying to do?" And we just work on it and they eventually get the idea that they can do anything and that it's not that hard to start from ground zero and go up.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
157262 video thumbnail}
1 Video
No screenshots provided by vendor
157262
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Service Management Enterprise

19/37
  • Activity Dashboard
  • Campaign Management
  • Customer Journey Mapping
  • Data Security
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Qualification
  • Lead Scoring
  • Marketing Automation
  • Multi-Channel Communication
  • Referral Tracking
  • Task Management
  • Workflow Management
  • Alerts/Notifications
  • API
  • Calendar Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Lead Management
  • Mobile Access
  • Quotes/Estimates
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Territory Management
  • Third-Party Integrations
See All features
Hide CRM Software Features -

Quickbase

Top Features
27/37
Show CRM Software Features +
Service Management Enterprise
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Quickbase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Service Management Enterprise
  • By High 5 Software
  • Located in United States
  • Founded in 1989
Quickbase
  • By Quickbase
  • Located in United States
  • Founded in 1999
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: