# Compare DONATION vs ThankView 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DONATION and ThankView based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/74930-183093/DONATION-vs-ThankView

---

# DONATION vs ThankView Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DONATIONThankView2/4 selected

[DONATION](https://www.capterra.com/p/74930/DONATION/)[4.9 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

[## DONATION](https://www.capterra.com/p/74930/DONATION/)[4.9 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

Starting Price

$99.00/year

Value-for-Money

4.9

Functionality

4.3

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

DH

DH

TM

Based on [245 reviews](#user-reviews)

Positive

242

Neutral

3

Negative

0

[## ThankView](https://www.capterra.com/p/183093/ThankView/)[4.9 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

Starting Price

$3000.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [213 reviews](#user-reviews)

Positive

212

Neutral

1

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Starting Price

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Flat Rate,Per Month

Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

* * *

Highest Rated

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Starting Price

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Usage Based,Per Month

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### Continue to Give

4.6 (212)

* * *

Starting Price

$0.00

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Free Trial

Free Version

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User rating

90%

of reviewers  
rated it above 4 stars

* * *

### DonorSnap

4.6 (405)

* * *

Starting Price

$50.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 5,609 reviews from donation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Donation Tracking

\--

Online Giving

NA

Credit Card Processing

NA

For Nonprofits

NA

Payment Processing

NA

\--%Fit

Missing features

Feature ratings

Donation Tracking

NA

Online Giving

4.5

Credit Card Processing

NA

For Nonprofits

4.9

Payment Processing

NA

User satisfaction

User satisfaction

4.9

User reviews[245](https://www.capterra.com/p/74930/DONATION/reviews/)

Ease of use

4.8

Functionality

4.3

Value for money

4.9

Customer support

4.9

User satisfaction

4.9

User reviews[213](https://www.capterra.com/p/183093/ThankView/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$99Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$3000Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Small to mid-sized charities, churches and non-profits in the US or English-speaking countries. Typically for organizations with 1,000 donors or less, but can also cater to larger organizations.

Best for

For Universities, Colleges, K-12 Schools, Non-Profits, Health Centers and foundations.

## User reviews

Pros & cons

Not enough reviews

BP

Brittany P.

Director of Annual Giving and Advancement Communications

> "We share our account across multiple divisions, allowing us to use it for prospective students, parents, alumni,..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "It takes a while to send test videos during work hours."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "ThankView is a user-friendly platform I employed to record student messages for our annual solicitations and send donor..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

NM

Nick M.

Senior Director of Advancement Operations

> "The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142)

JB

Jaime B.

Director of Enrollment Marketing

> "A mobile-friendly, quick, platform I can use to push out dynamic, customizable messages to a variety of audiences."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897)

CS

Chelsea S.

Assistant Director of Annual Giving

> "I've seen people open emails, watch videos, and they are at a lower star score than others."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402)

SG

Shaq G.

Associate Director of Development

> "They like receiving the video messages — it’s nice to receive a custom video in your inbox among all of the other junk..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4714982)

KB

Kaylee B.

Marketing and Development Coordinator

> "I didn't like figuring out the difference between contacts and lists at first, and an add-on video vs a recording."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4389369)

VB

Virginia B.

Assistant Director

> "It makes connecting to uninvolved alumni so much easier and puts the human aspect back into supporting a tangible..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6072607)

BH

Britni H.

Donor Relations Manager

> "We really thought we would be able to integrate this with our database, and it hasn't worked out very well so we turned..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3783142)

CL

Christopher L.

Annual Giving Officer

> "This is great for fundraising solicitation as well as event notification and general outreach."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6179810)

AP

Ariel P.

Admissions Counselor

> "Sometimes the website can be a little but slow and not allow me to use music in my Campaign."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4431077)

TJ

Thanavy J.

Stewardship and Events Officer

> "I can easily make videos from students or other university community members to share with others."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5011376)

AF

Audrey F.

Marketing Manager

> "I don't like how I have to pay for more contacts, unlimited or a higher number with the base package would be preferred."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4434837)

NM

Nick M.

Senior Director of Advancement Operations

> "Our students and coaches love making videos to show their impact of donations made to their programs."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6077142)

TC

Tami C.

Marketing Team

> "It is really expensive for a small non-profit. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6083838)

Lauren Kay W.

VP, Philanthropy and Education

> "Now, we use ThankView in a number of creative ways, including donor updates, donation-specific thank you messages, and..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4393488)

CM

Cody M.

Major Gift Officer

> "We wish there was a better way to manage lists with multiple gift officers in the platform uploading their..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847949)

MB

Maura B.

Communications Coordinator

> "It's easily customized and has a great step-by-step format that makes training new users painless."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4805056)

JB

Jaime B.

Director of Enrollment Marketing

> "I really don't have very many grievances."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6034897)

CS

Chelsea S.

Assistant Director of Annual Giving

> "We can easily and meaningfully connect with our audience in quick and effecient ways."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4839402)

AC

Almamy C.

Responsable Digital & Business Planning

> "Customer service takes a long time to respond to needs"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4213875)

Caylin H.

Director of Development & External Relations

> "There are multiple options and services to complete and customize your video package to produce a professional message..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4304631)

Melissa C.

Admissions Counselor

> "It's a little challenging for team members who are not "tech" savvy."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4396774)

NJ

Natasha J.

Associate Director of Donor Stewardship

> "It's s fun and personal way to thank donors and engage them with their scholarship recipients."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4905431)

KW

Kimberly W.

Senior Manager of Donor Relations

> "During the pandemic, we've been using ThankView to email tax acks and I have JUST enough space for the lax language."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847975)

JH

Julia H.

Director of Annual Giving

> "ThankView has allowed us to use video at scale, sending personalized touches to many people with a small investment of..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868)

JW

Jacob W.

Philanthropy engagement ambassador

> "I’ve never ran into an issue that I thought needed to be fixed or could be fixed"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4522836)

JL

Jason L.

Senior Director of Advancement Operations

> "I like that it is easy and simple to use and is a great way for our organization to steward donors in a fast-paced..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4843450)

MP

Melissa P.

Associate Director of Advancement

> "I don't love the new pricing structure, which is based on number of contacts loaded into the account."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3295329)

JH

Julia H.

Director of Annual Giving

> "I love the ability to create custom landing pages with different imagery depending on the focus of the video."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4377868)

CE

Carrie E.

FVP, Commercial Sales Manager and Marketing Officer

> "Holiday theme templates seem to be a little "unprofessional" feeling for business-to-business communications."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3157496)

LS

Lynsey S.

Director of Partnerships

> "That personal connection helped us increase our fundraising by 38%. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4938553)

JH

Jenny H.

Assistant Director of Donor Relations

> "I do not like the recent change to the "combining videos" function."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768)

CR

Celena R.

Donor Engagement Manager

> "I have been using ThankView for donor stewardship and recognition."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6060607)

JH

Jenny H.

Assistant Director of Donor Relations

> "I don't like that you have to take an additional step or that you have to name the combined video now."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3163768)

JM

Justin M.

Annual Giving Manager, Benevolent Fund

> "We have seen many great responses and feedback from utilizing this platform to reach our donors."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4749748)

AB

Adrian B.

Annual Giving Coordinator

> "Cannot embed forms from some sites."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3133796)

JG

Joshua G.

Executive Director

> "It is such an easy and meaningful way to connect with donors and supporters. And people love it--we get so many..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___5050931)

JW

Jessica W.

Stewardship Officer

> "I don't like that we have to pay extra for special intro music."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3254349)

JT

Jordan T.

Senior Scholarship and Data Coordinator

> "I have found that it has great potential for us to connect students with donors, as students feel comfortable recording..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4469431)

Katie K.

Director of Advancement

> "Having to delete videos from the library one-by-one"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3214377)

CD

Carly D.

Stewardship and Leadership Giving Analyst

> "The flexibility of how we can incorporate videos via text or email, and getting creative on different ways to use..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3724163)

JL

Jonathan L.

Enrollment Coach

> "After uploading is done, sometimes the website can get confusing."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3369609)

CC

Cailin C.

Sr. Director of Fundraising & Community Engagement

> "The tool is amazing and has really enhanced our fundraising strategy"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4789830)

JD

Jennifer D.

Senior Associate Director, Stewardship & 1839 Society

> "ThankView does not currently integrate with our CRM. "

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3314218)

KF

Kanisha F.

Assistant Director of Annual Giving

> "I love to see the features before and after emails are sent."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6024952)

AB

April B.

Executive Consultant

> "I always get a message that I haven't sent my test email when I have."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3253413)

SW

Savannah W.

Donor Relations Coordinator

> "We are thriving with our donor touch points and it's all thanks to Thankview!"

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4894752)

LE

Lynn E.

Director of Web Development and Digital Communications

> "The inability to upload information for multiple individuals with the same email address within the same campaign."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2626030)

DH

Dacia H.

Manager of Donor Stewardship

> "I've received nothing but great reviews from donors who receive our ThankView videos about how special they feel..."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4373123)

JM

Jen M.

Associate Director of Donor Relations

> "It takes a while to figure out how to use without training, not always the most user-friendly."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2847859)

BP

Brittany P.

Director of Annual Giving and Advancement Communications

> "It gives us some variety in our communications."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___6019955)

CK

Carol K.

Director of Planned Giving

> "It is not clear how this integration will work."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___3141928)

JH

Jenna H.

Engagement Strategy Advisor

> "The platform is very easy-to-use for both those filming the videos and those creating the emails."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___4734595)

KA

Kate A.

Assoc. Director, Donor Loyalty

> "The video library has become a daunting space that I avoid like the plague."

[See full review](https://www.capterra.com/p/183093/ThankView/#Capterra___2430885)

[View Reviews](https://www.capterra.com/p/183093/ThankView/reviews/)

## User interface

[DONATION](https://www.capterra.com/p/74930/DONATION/)

4.87 (245)

[ThankView](https://www.capterra.com/p/183093/ThankView/)

4.92 (213)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

DONATION

3/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting/Analytics
-   Summary Reports
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/74930/DONATION/#features)

ThankView

Top features

21/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting/Analytics
-   Summary Reports
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/183093/ThankView/#features)

### Recognition

No recognitions have been awarded to DONATION

No recognitions have been awarded to ThankView

### Deployment & support

DONATION

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ThankView

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DONATION

-   By Software4Nonprofits
-   Located in Canada
-   Founded in 1999

ThankView

-   By EverTrue
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

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[DONATION](https://www.capterra.com/p/74930/DONATION/)[4.87 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

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[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

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$3000/year

Price

Contact vendor for pricing

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Features

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154664-183093/Tithe-ly-Church-Giving-vs-ThankView)

[DONATION](https://www.capterra.com/p/74930/DONATION/)[4.87 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

vs

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[4.80 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

$99/year

Price

$0/month

4.3

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/74930-156860/DONATION-vs-Donorbox)

[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

vs

[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[4.81 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

$3000/year

Price

CA$0

4.7

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/183093-220131/ThankView-vs-Zeffy)

[DONATION](https://www.capterra.com/p/74930/DONATION/)[4.87 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

vs

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

$99/year

Price

$99/month

4.3

Features

4.2

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/74930-102088/DONATION-vs-NeonCRM)

[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

$3000/year

Price

$125/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-183093/Bloomerang-vs-ThankView)

[DONATION](https://www.capterra.com/p/74930/DONATION/)[4.87 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

vs

[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[4.69 (691)](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/reviews/)

$99/year

Price

Contact vendor for pricing

4.3

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/74930-154664/DONATION-vs-Tithe-ly-Church-Giving)

[ThankView](https://www.capterra.com/p/183093/ThankView/)[4.92 (213)](https://www.capterra.com/p/183093/ThankView/reviews/)

vs

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

$3000/year

Price

Contact vendor for pricing

4.7

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/111128-183093/Bonterra-Guided-Fundraising-vs-ThankView)