# Compare DONATION vs TouchPoint 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare DONATION and TouchPoint based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/74930-94410/DONATION-vs-TouchPoint

---

# DONATION vs TouchPoint Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DONATIONTouchPoint2/4 selected

[DONATION](https://www.capterra.com/p/74930/DONATION/)[4.9 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/)

[## DONATION](https://www.capterra.com/p/74930/DONATION/)[4.9 (245)](https://www.capterra.com/p/74930/DONATION/reviews/)

Starting Price

$17.00/month

Value-for-Money

4.9

Functionality

4.3

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

TM

CV

DH

Based on [245 reviews](#user-reviews)

Positive

242

Neutral

3

Negative

0

[## TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)[4.4 (249)](https://www.capterra.com/p/94410/TouchPoint/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

3.8

Customer Service

4.5

Reviews Sentiment

LS

LK

MK

Based on [249 reviews](#user-reviews)

Positive

223

Neutral

22

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 5,726 reviews from donation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Donation Tracking

\--

Online Giving

\--

Credit Card Processing

NA

For Nonprofits

NA

Payment Processing

NA

\--%Fit

Not enough reviews

Feature ratings

Donation Tracking

\--

Online Giving

5.0

Credit Card Processing

4.0

For Nonprofits

\--

Payment Processing

\--

User satisfaction

User satisfaction

4.9

User reviews[245](https://www.capterra.com/p/74930/DONATION/reviews/)

Ease of use

4.8

Functionality

4.3

Value for money

4.9

Customer support

4.9

User satisfaction

4.4

User reviews[249](https://www.capterra.com/p/94410/TouchPoint/reviews/)

Ease of use

3.8

Functionality

4.1

Value for money

4.2

Customer support

4.5

Price starts from

Price starts from

$17Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to midsize charities, churches, and nonprofits in the US and other English-speaking countries typically managing up to 20,000 donors, with flexibility for larger organizations.

Best for

Our target market is medium and large churches seeking a comprehensive church management system to enhance discipleship, engagement, and operational efficiency.

## User reviews

Pros & cons

Not enough reviews

LS

Laura S.

Database Administrator

> "TouchPoint software has helped our church tremendously by simplifying a lot of our processes and allowing us to do more than our previous databases."

[See full review](https://www.capterra.com/p/94410/TouchPoint/#Capterra___6762561)

JS

Jessica S.

Director of Operations

> "My least favorite part of TouchPoint is the lack of real-time dashboards for registration forms requiring a report to be run to see registration results."

[See full review](https://www.capterra.com/p/94410/TouchPoint/#Capterra___6712375)

[View Reviews](https://www.capterra.com/p/94410/TouchPoint/reviews/)

## User interface

[DONATION](https://www.capterra.com/p/74930/DONATION/)

4.87 (245)

[TouchPoint](https://www.capterra.com/p/94410/TouchPoint/)

4.35 (249)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

DONATION

5/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting/Analytics
-   Summary Reports
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/74930/DONATION/#features)

TouchPoint

Top features

25/44

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   AI Copilot
-   API
-   Attendance Management
-   Campaign Management
-   Campaign Planning
-   Contact Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Donation Tracking
-   Donor Management
-   Email Management
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Ticketing
-   Forms Management
-   For Nonprofits
-   Generative AI
-   Gift Matching Management
-   Grant Management
-   Historical Trend Analysis
-   Mobile Access
-   Mobile Giving
-   Multi-Channel Communication
-   Online Giving
-   Payment Processing
-   Personalization
-   Pledge Management
-   Receipt Management
-   Recurring Giving
-   Recurring/Subscription Billing
-   Registration Management
-   Reporting/Analytics
-   Summary Reports
-   Third-Party Integrations
-   Volunteer Management

[See all features](https://www.capterra.com/p/94410/TouchPoint/#features)

### Recognition

No recognitions have been awarded to DONATION

No recognitions have been awarded to TouchPoint

### Deployment & support

DONATION

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TouchPoint

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

DONATION

-   By Software4Nonprofits
-   Located in Canada
-   Founded in 1999

TouchPoint

-   By TouchPoint Software
-   Located in United States
-   Founded in

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