# Compare Marketo Engage vs EngageBay CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Marketo Engage and EngageBay CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/75130-178819/Marketo-Lead-Management-vs-EngageBay-Marketing

---

# Marketo Engage vs EngageBay CRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Marketo EngageEngageBay CRM2/4 selected

[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

[## Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.3

Ease of Use

3.8

Customer Service

3.9

Reviews Sentiment

Based on [710 reviews](#user-reviews)

Positive

618

Neutral

76

Negative

16

[## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

Based on [907 reviews](#user-reviews)

Positive

878

Neutral

22

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

4.5

Newsletter Management

4.5

Email Tracking

\--

Customizable Branding

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.6

User satisfaction

User satisfaction

4.3

User reviews[710](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Ease of use

3.8

Functionality

4.3

Value for money

3.8

Customer support

3.9

User satisfaction

4.7

User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Adobe Marketo Engage is a central hub where you can plan, execute, and measure omnichannel campaigns — from batch email campaigns to automated nurture to advanced multi-step campaigns.

Best for

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## User reviews

Pros & cons

VR

Verified Reviewer

Freelance Designer

> "The platform’s seamless integration with design assets and its ability to track campaign performance makes it ideal for creating..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6575682)

VR

Verified Reviewer

Senior project manager

> "convoluted ways of filtering distribution lists which leaves open to error."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___7093265)

IRA

Imogen R. A.

Digital Marketing Specialist

> "It’s allowed us to scale our client visits much more efficiently thanks to automatically-followups and content personalization,..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6794530)

VR

Verified Reviewer

Freelance Designer

> "It can feel overwhelming for designers who are not focused on marketing, as it requires dealing with complex workflows, data, and..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6575682)

YY

Yuta Y.

Manager

> "The lead scoring and segmentation help us engage HCPs effectively, while CRM integration improves sales follow-ups. Plus, the..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6764069)

YY

Yuta Y.

Manager

> "One challenge with Marketo Engage in the pharmaceutical industry is that compliance-driven customization can be complex."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6764069)

VR

Verified Reviewer

Marketing Manager

> "It makes it easier to collaborate across teams and I can find data myself without having to ask the campaign manager."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___7056172)

IG

Ileana G.

Mktg Sr. Director

> "Outdated interface, inflexible platform, too complex to be useful when we are asked to do more with less resources."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6356897)

Yolandi E.

Manager

> "Additionally, its advanced reporting capabilities help marketers evaluate campaign performance and make informed decisions based on..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6751627)

HT

Heather T.

Owner and operator

> "The steep learning curve of Marketo Engage is one of its drawbacks."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6618878)

DP

Dego P.

ict manager

> "very usefull for doing engagement campain for social site, email and our website."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6811615)

Yolandi E.

Manager

> "I think if you are not familiar with the adobe layout one might struggle a little bit"

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6751627)

HS

Haley S.

Marketing Manager

> "Marketo engage is extremely robust compared to other similar products I’ve used for lead management and marketing automation."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6845185)

WT

Weronika T.

Manager

> "One drawback I experienced with Marketo Engage was the complexity of the platform, requiring a learning curve and technical..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4822657)

VR

Verified Reviewer

Paid User Acquisition Specialist

> "It brings together all your data to give you a fullstory view, it makes it much much easier to launch ads from one platform, and it..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4964518)

IG

Ileana G.

Mktg Sr. Director

> "I don't see that Marketo cares about its clients."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6356897)

Francois Pascal N.

Service provider

> "This tool enables you to collect rich, up-to-date customer data, personalize your campaigns, automate your campaigns, share content..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4856972)

Jana F.

Senior Director Of Marketing

> "Marketo is harder to compete with because of all the moving parts it has."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4962780)

Mai M.

Managing Director

> "Our sales and marketing team are using it with ease!"

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___7108787)

VR

Verified Reviewer

Growth

> "The interface for a full featured product is very complicated."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___5004131)

MT

Marek T.

CEO

> "The platform provided a comprehensive suite of marketing automation tools that helped me streamline and optimize my marketing..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4809982)

LW

Lauren W.

Digital Marketing Lead

> "The platform is quite technical and not very intuitive."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___5008511)

WT

Weronika T.

Manager

> "The platform's advanced lead management, email marketing, and analytics features provided valuable insights and improved customer..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4822657)

RR

Rares R.

Marketing Operations Manager

> "Difficult to keep the database healthy due to syncing errors with our CRM."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4652899)

Jana F.

Senior Director Of Marketing

> "Marketo serves as our central center for all of our marketing efforts, and we're working to integrate Adobe and other natively..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4962780)

MP

Megan P.

Events Manager

> "Over complicated."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___5021763)

Emma B.

Senior Director Product Marketing

> "Marketo has some of the greatest email marketing tools I've used, including an intuitive email editor and the option to try out..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4979146)

BR

Benedetta R.

Marketing specialist

> "The layout and the functionment is a bit outdated"

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4262586)

SK

Stephen K.

Senior researcher

> "I like that the tool provides a centralized and flexible solution to handle email marketing and lead generation"

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6224672)

VR

Verified Reviewer

SEO Manager

> "The platform can be fairly slow at times, which becomes frustrating."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3646647)

PK

Paulette K.

Credit Risk Analyst

> "Good lead conversion rates are achieved in our company, thanks to Marketo Engage's powerful lead management features."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6165947)

John S.

Social Media Consultant

> "The platform has a steep learning curve and can take some time to get used to."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4625844)

PK

Paulette K.

Credit Risk Analyst

> "Marketo is a reliable tool for optimizing and identifying actionable insights for strategic marketing."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6165947)

VR

Verified Reviewer

Head of Growth Marketing

> "The price makes it unaffordable for many companies."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3522851)

WD

Whitney D.

Director of DG

> "It's incredibly robust, so you're able to manage the entiretly of your marketing campaigns within Marketo: audience creation, lead..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4473636)

LS

Lauren S.

Director, Marketing Automation

> "If you need to change your native CRM connection, you have to migrate to a new instance, which is usually very costly and..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3504653)

Jared C.

Marketing Specialist

> "The collection of customer data is very effective, since based on that we can devise better advertising campaigns and adapt to the..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4636092)

Reunaldo P.

Senior Data Analyst

> "The user interface was among the aspects of Marketo Engage that I disliked the most."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4616521)

VR

Verified Reviewer

Computer Engineer

> "Offers advanced analytics and reporting to measure marketing performance and RO and integrates with other software systems to..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4742320)

Nitya K.

Email Marketing Manager

> "Numerous report are not useful."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3736517)

RR

Rares R.

Marketing Operations Manager

> "From lead scoring and nurturing to email marketing, to hosting webinars, creating landing pages, and using forms, the platform has..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4652899)

Jay M.

CEO

> "Very difficult to set up, very unfriendly UX, ROI isn't seen until 6 months in."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3657708)

JB

Janelle B.

Customer Relations Manager

> "The campaign monitoring works great and has a lot of customization options."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6074422)

CC

Caroline C.

Marketing Associate

> "Marketo has more capabilities, but it's not practical for the average business to manage."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3214428)

OI

Ogarekpe I.

Implementation Engineer

> "This tool is a game changer in elevating your marketing efforts and driving engagement."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6207448)

VR

Verified Reviewer

Demand Generation & Marketing Ops Specialist

> "Sometimes there are glitches and it acts really slow and has you refresh a lot of times, or takes a while for things to load."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2451191)

SJ

Smita J.

Developer

> "Market engage makes is very easy to send personalized emails targeting precision groups and with a specific time using AI."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6239179)

VR

Verified Reviewer

Instructional Technology Coordinator

> "I would say that the reporting would be the biggest drawback."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3374184)

DKS

Devendra Kumar S.

Manager

> "Additionally, Marketo Engage has allowed us to automate processes, saving us time and money, and enabling us to focus more on..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4579837)

VR

Verified Reviewer

sales

> "I get inundated with what seems to be totally random leads with no actionable information mixed in with the actionable ones."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2449683)

MT

Marek T.

CEO

> "One of the things I liked most about Marketo Engage was its comprehensive set of marketing automation features."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4809982)

ML

Miao L.

Marketing Director

> "The classic user-interface is outdated, and the drag-and-drop function is not good as mentioned."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2293932)

TOD

Thierno Ousmane D.

Loans manager

> "Robust features: Marketo Engage provides a wide range of tools and features for marketing automation, email marketing, and lead..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4599814)

CC

Caroline C.

Marketing Associate

> "Clients were never, ever able to handle it on their own."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___3214428)

JB

Janelle B.

Customer Relations Manager

> "We were able to connect our tools with it very very quickly thanks to the native integrations."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___6074422)

Cameron E.

Marketing Operations Manager

> "The interface is dated and harder to navigate if you don't know what you are doing."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2299315)

DKS

Devendra Kumar S.

Manager

> "Automation and integration: Marketo Engage provides a wide range of automation capabilities, enabling users to save time and..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4579837)

VR

Verified Reviewer

Product Marketing Analyst

> "I occasionally have issues with email formatting and these problems are very hard to fix."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2168048)

VR

Verified Reviewer

Developer

> "The analytics dashboard helps me understand the performance of my campaigns in real-time and optimize them for better results."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4445144)

IF

Imad F.

Marketing Specialist

> "Sometimes I can't understand somethings, but they have loads of tutorials on their website and YouTube."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2416045)

DKS

Devendra Kumar S.

Manager

> "Advanced segmentation capabilities: Marketo Engage provides a powerful segmentation engine to target the right audiences and ensure..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4579837)

VR

Verified Reviewer

Marketing Operations Manager

> "Customer support is basically nonexistant unless you pay for it. "

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2339012)

TOD

Thierno Ousmane D.

Loans manager

> "The platform is highly customizable, allowing users to tailor their campaigns to their needs and goals. And that is what any..."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4599814)

JG

Jens G.

Marketeer

> "This is not a tool you should implement when you have a small team."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2548755)

Jana F.

Senior Director Of Marketing

> "Adobe continues to put resources into improving its add-ons and compatibilities."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___4962780)

Lindsey M.

Senior Manager, Demand Generation

> "It is hard to use if you don't know your way around."

[See full review](https://www.capterra.com/p/75130/Marketo-Lead-Management/#Capterra___2715666)

[View Reviews](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

NJ

Nick J.

Marketing Analyst

> "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560)

Jelyn T.

Marketing Manager

> "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

VR

Verified Reviewer

Sales Representative

> "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

DM

Desiree M.

Caregiver

> "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

JW

Jason W.

President and CEO

> "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256)

HS

Himanshu S.

Sales Manger

> "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

YT

Yohannes T.

CEO

> "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228)

HS

Himanshu S.

Sales Manger

> "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894)

VR

Verified Reviewer

Sales Representative

> "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644)

CM

Chandra M.

Marketing Analyst

> "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146)

AL

Angelina L.

Social Media Manager

> "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

SP

Stephanie P.

Marketing Consultant

> "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

NB

Nancy B.

President

> "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443)

CV

Chai V.

Founder

> "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378)

MS

Mike S.

Operations Marketing

> "The mobile app has limited features and doesn't offer full range of features that are available on desktop version."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

DM

Desiree M.

Caregiver

> "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676)

AG

Ayesha G.

Founding Principal

> "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513)

MC

Milap C.

Digital Marketing Expert

> "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490)

TC

Tamesha C.

Insurance Agent

> "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781)

Rémy G.

COO

> "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743)

JD

Jerker D.

CEO

> "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

NP

Nipa P.

Business Administrator

> "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

JD

Jerker D.

CEO

> "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

PN

Phil N.

CEO

> "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AH

Andy H.

Director

> "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

JP

Jigs P.

Development Head

> "Customer support is responsive, and the platform offers good customization options for workflows and dashboards."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049)

SK

Shiva K.

Chief research officer

> "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

AS

Anuvind S.

Engineer

> "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024)

TB

Tayfun B.

Shop-Team

> "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167)

SK

Satou K.

Administrator

> "The CRM, email marketing, sequences work smoothly together."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808)

ZT

Zbigniew T.

CEO

> "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841)

Jelyn T.

Marketing Manager

> "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746)

PN

Phil N.

CEO

> "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

AH

Andy H.

Director

> "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320)

MR

Maria R.

Marketing Manager

> "The only thing that I dislike is the delay in updating campaign stats."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089)

BS

Bruno S.

Product Manager

> "It offers tools for marketing, sales, contact management, automations, and more."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366)

RS

Rob S.

CEO

> "Support tickets are better but they close them without resolving anything so you have to keep bugging them."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

LW

Laura W.

Marketing Assistant

> "I use several different CRMs in my position and this one has by far been my favorite."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

VR

Verified Reviewer

Founder

> "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334)

ZP

Zalak P.

BDM

> "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213)

RB

Richard B.

Web Developer

> "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170)

LW

Laura W.

Marketing Assistant

> "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957)

CS

Chris S.

Owner

> "Our forms on our website seem to sometimes load slowly."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959)

NM

Nishant M.

Digital Marketing

> "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275)

JD

Jerker D.

CEO

> "I can't even filter on the objects attached to a contact."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825)

CS

Chris S.

COO

> "They have a good set of features to manage campaigns and receive feedback on email sent and opened."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203)

AP

Anthony P.

Director

> "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "The CRM is intuitive, with customizable pipelines and contact management features."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

JS

Jaskaran S.

Co Founder

> "Automation flow can be a bit complex to navigate"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614)

AL

Angelina L.

Social Media Manager

> "This consolidation streamlines workflow and reduces the need for multiple software subscriptions."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401)

DK

Dale K.

None

> "Those emails eventually stopped being delivered to my inbox."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398)

GY

Grace Y.

Founder and CEO

> "Pipeline management is clear and simple , and automation makes sure no follow ups is missed."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156)

KA

Kathy A.

VP of Marketing

> "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271)

LJ

Latrease J.

Patient Service Representative

> "I enjoyed the notifications from the sales department"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721)

AS

Amy S.

Loan Originator

> "Does not interface with Apple mail and iCal"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652)

JE

Jamie E.

Managing Director

> "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902)

AP

Aswathy P.

Marketing Operation Associate

> "The lack of downloading the report options."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062)

RB

Rui B.

R&D Manager

> "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429)

AK

Amir K.

Owner

> "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726)

RN

Robert N.

Full-Stack Developer

> "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658)

NP

Nipa P.

Business Administrator

> "Lacks Twitter/X integration."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

DJ

Dominik J.

Managing Director

> "It's very buggy."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691)

SAK

Sameer Ali K.

SALES CONSULTANT

> "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723)

KD

Kaleigh D.

Marketing Manager

> "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862)

VR

Verified Reviewer

Facebook Ads Strategist, Founder

> "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736)

NB

Nick B.

Senior Operations

> "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647)

SK

Sandeep K.

Manager

> "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280)

RL

Rongle L.

Manager

> "I don't like receiving to many emails from it."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357)

MS

Mike S.

Operations Marketing

> "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016)

MV

Marteen V.

Sales Manager

> "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850)

SG

Sumit G.

Digital Marketing Manager

> "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952)

VR

Verified Reviewer

Project Manager

> "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239)

SK

Shiva K.

Chief research officer

> "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311)

RS

Rob S.

CEO

> "Support chat is fast but low quality. "

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995)

PN

Phil N.

CEO

> "The CRm streamlines and the support ensure you get there fast"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402)

SK

Shireen K.

Marketing Analyst

> "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213)

SS

Satyam S.

Assistant Manager- Digital Marketing

> "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..."

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988)

DC

Dori C.

Tech Admin

> "I can't build a custom apps that my team comes up with to integrate with the system"

[See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198)

[View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

## User interface

4.26 (710)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

4.65 (907)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Marketo Engage

Top features

42/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/75130/Marketo-Lead-Management/#features)

EngageBay CRM

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features)

### Recognition

Marketo Engage is recognized as a top-rated tool in 1 Capterra Shortlist reports

EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value CRMSoftware (2023) 

Best Value CRMSoftware (2022) 

### Deployment & support

Marketo Engage

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EngageBay CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Marketo Engage

-   By Adobe
-   Located in United States
-   Founded in 1982

EngageBay CRM

-   By EngageBay
-   Located in United States
-   Founded in 2016

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4.7

[View full comparison](https://www.capterra.com/compare/75130-147415/Marketo-Lead-Management-vs-EmailOctopus)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$14.99/month

Price

$19/month

4.6

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)