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Execute best-in-class relationship marketing strategies with an email marketing solution purpose-built for higher education, franchises, non-profits, and distributed businesses.
Marketing agencies, bloggers, and content creators, entrepreneurs.
I like the ease-of-use of the platform, and they put on an awesome conference. Good product for smaller marketing teams.
The customer support is hard to find once you are in the site, which is insane.
Friendly, efficient, effective and accessible customer service when i have a question. Ease of use/ user friendly.
We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract.
Love how you can send Mass emails. Emma has a great customizable features so you can design what you want your email to look like.
Miss the live chat customer service,, but, in that "keeping it human" and getting to folks who actually know what they're doing.
The templates are creative so you can create memorable mail and there is a great resource library to improve your overall approach and skills to have effective email campaigns.
It is drag and drop, to a point. You can use links, but you can't put documents in your emails.
It is extremely easy to use: when I started, I knew absolutely nothing and I learned so much from them. The service is always reliable and the interface is so fun, which I love.
The templates designs are very poor and customizing a template (colour, layout, etc) is too limited and difficult.
Great tech support, very responsive, although I very rarely need to reach out to them. I teach marketing to others and for those who are just getting into email marketing, I often recommend MadMimi.
There's been ZERO updates that I recall in the past 5 years using Mad Mimi. It seems that Go Daddy bought them out and they have no plans to update the service in any way.
Loved how super easy MadMimi is to set up and use, and how clean and crisp the emails are visually. I used this software for four years and always got compliments on my email designs.
Similarly, if you need "columns," you can fake it by creating a table in a text section, etc.
Unlike many other email marketing companies, they also make it fun and have very quick, friendly, and helpful customer service reps.
Absolutely nothing, as you get what you pay for and we get more.
Jordan B.: Hi, I'm Jordan, vice president. And I give Emma a three out of five stars. For more reviews like this, click below. We were using Constant Contact before for our email client management and for marketing efforts, and then we switched over to Emma at that point. We chose Emma because it was referred to us by a marketing company that we were tied in with. And they had had some success with utilizing Emma in the past. And there were a couple of features that they recommended us utilize that Constant Contact just didn't have. Getting started with Emma was okay. It was a simple-ish process. You really need to have a little bit more advanced knowledge of how to work in the email marketing space, as well as maybe some coding background for just implementing it off the ground. I think the best piece of advice I'd give somebody just getting started with Emma is just make sure you know if you're an advanced user or not. If you're just trying to do some simple marketing messages, you may want to go with one of the other programs, like Constant Contact, out of the marketplace. Otherwise, if you need to be able to do a little bit more with your marketing messaging and get in the nuts and bolts of it, then you can retool and do everything you need to do with Emma.
Prioritize real-user-identified key features according to your needs to find your best fit.
Emma by Marigold
Top FeaturesMad Mimi
Emma by Marigold
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Mad Mimi
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