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Execute best-in-class relationship marketing strategies with an email marketing solution purpose-built for higher education, franchises, non-profits, and distributed businesses.
Local brick and mortar businesses as well as ad and media agencies, marketing providers, and companies serving their own local clients who wish to use it as a white label solution.
I like the ease-of-use of the platform, and they put on an awesome conference. Good product for smaller marketing teams.
The customer support is hard to find once you are in the site, which is insane.
Friendly, efficient, effective and accessible customer service when i have a question. Ease of use/ user friendly.
We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract.
Love how you can send Mass emails. Emma has a great customizable features so you can design what you want your email to look like.
Miss the live chat customer service,, but, in that "keeping it human" and getting to folks who actually know what they're doing.
The templates are creative so you can create memorable mail and there is a great resource library to improve your overall approach and skills to have effective email campaigns.
It is drag and drop, to a point. You can use links, but you can't put documents in your emails.
The newer Coupons feature is fantastic, as well as Appointment Reminders, SMS to Email / Email to SMS, Voicemail / Call Forwarding and SMS Punch Card Loyalty Rewards just to name a few.
No real negatives related to the software but the pdf manual and video on how to use the software need to be updated to reflect the most recent version of the software.
We did a lot of research and felt it was the best value for our money. The free demo on the website is fantastic.
The ONLY think I don’t like is there is not manual on how to do some operations.
On top of that, customer support has been stellar. Super fast response and always eager to help.
The support to set up the software was really good and once you are set up you can't help but see more opportunities that you can provide in the marketplace as a reseller.
Jordan B.: Hi, I'm Jordan, vice president. And I give Emma a three out of five stars. For more reviews like this, click below. We were using Constant Contact before for our email client management and for marketing efforts, and then we switched over to Emma at that point. We chose Emma because it was referred to us by a marketing company that we were tied in with. And they had had some success with utilizing Emma in the past. And there were a couple of features that they recommended us utilize that Constant Contact just didn't have. Getting started with Emma was okay. It was a simple-ish process. You really need to have a little bit more advanced knowledge of how to work in the email marketing space, as well as maybe some coding background for just implementing it off the ground. I think the best piece of advice I'd give somebody just getting started with Emma is just make sure you know if you're an advanced user or not. If you're just trying to do some simple marketing messages, you may want to go with one of the other programs, like Constant Contact, out of the marketplace. Otherwise, if you need to be able to do a little bit more with your marketing messaging and get in the nuts and bolts of it, then you can retool and do everything you need to do with Emma.
Prioritize real-user-identified key features according to your needs to find your best fit.
Emma by Marigold
Top FeaturesUltraSMSScript
Emma by Marigold
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UltraSMSScript
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