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Execute best-in-class relationship marketing strategies with an email marketing solution purpose-built for higher education, franchises, non-profits, and distributed businesses.
Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.
I like the ease-of-use of the platform, and they put on an awesome conference. Good product for smaller marketing teams.
The customer support is hard to find once you are in the site, which is insane.
Friendly, efficient, effective and accessible customer service when i have a question. Ease of use/ user friendly.
We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract.
Love how you can send Mass emails. Emma has a great customizable features so you can design what you want your email to look like.
Miss the live chat customer service,, but, in that "keeping it human" and getting to folks who actually know what they're doing.
The templates are creative so you can create memorable mail and there is a great resource library to improve your overall approach and skills to have effective email campaigns.
It is drag and drop, to a point. You can use links, but you can't put documents in your emails.
Very intelligent and powerful chat solution. I like it very much and having integration options with Facebook messenger, web and SMS chat etc.
I do not have any real complaints. Every time something seems wrong or appears to be a road block Botsplash goes out of the way to provide a solution.
I enjoy using Botsplash to speak to my customers. Enjoying the ease of the platform.
Didn't use enough to really critique. I don't like how the botsplash window times out after a while so I find myself always refreshing.
The support from Aru and her team has been excellent and I would highly recommend this product.
The notification bell ringing non stop even when notification has disappeared.
Botsplash provided great tutorials and even better customer support. The botsplash team goes out of the way to make sure you are getting the most out of its product.
Inability to have multiple users assigned to one client.
Jordan B.: Hi, I'm Jordan, vice president. And I give Emma a three out of five stars. For more reviews like this, click below. We were using Constant Contact before for our email client management and for marketing efforts, and then we switched over to Emma at that point. We chose Emma because it was referred to us by a marketing company that we were tied in with. And they had had some success with utilizing Emma in the past. And there were a couple of features that they recommended us utilize that Constant Contact just didn't have. Getting started with Emma was okay. It was a simple-ish process. You really need to have a little bit more advanced knowledge of how to work in the email marketing space, as well as maybe some coding background for just implementing it off the ground. I think the best piece of advice I'd give somebody just getting started with Emma is just make sure you know if you're an advanced user or not. If you're just trying to do some simple marketing messages, you may want to go with one of the other programs, like Constant Contact, out of the marketplace. Otherwise, if you need to be able to do a little bit more with your marketing messaging and get in the nuts and bolts of it, then you can retool and do everything you need to do with Emma.
Emma by Marigold
Botsplash
Top FeaturesEmma by Marigold
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Botsplash
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