# Compare Centerbase vs 8am MyCase 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 8am MyCase and Centerbase based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/75540-115613/Centerbase-vs-MyCase

---

# 8am MyCase vs Centerbase Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

8am MyCaseCenterbase2/4 selected

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

[Centerbase](https://www.capterra.com/p/75540/Centerbase/)[4.4 (60)](https://www.capterra.com/p/75540/Centerbase/reviews/)

[## 8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

WL

Based on [807 reviews](#user-reviews)

Positive

744

Neutral

35

Negative

28

[## Centerbase](https://www.capterra.com/p/75540/Centerbase/)[4.4 (60)](https://www.capterra.com/p/75540/Centerbase/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

3.8

Reviews Sentiment

Based on [60 reviews](#user-reviews)

Positive

52

Neutral

5

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 3,478 reviews from law practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

Legal Case Management

4.7

Billing & Invoicing

4.5

Time Tracking

4.6

Document Management

4.2

Trust Accounting

4.2

73%Fit

Feature ratings

Legal Case Management

3.8

Billing & Invoicing

3.9

Time Tracking

4.5

Document Management

3.0

Trust Accounting

3.8

User satisfaction

User satisfaction

4.6

User reviews[807](https://www.capterra.com/p/115613/MyCase/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[60](https://www.capterra.com/p/75540/Centerbase/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

3.8

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

8am MyCase is a legal practice management solution built for attorneys and legal professional at small to mid-sized law firms in the US and Canada.

Best for

Centerbase is used by law firms, legal professionals, attorneys, paralegals, firm administrators, legal operations managers, and family law practitioners.

## User reviews

Pros & cons

WL

Whitney L.

Principal Attorney

> "What I appreciate most about MyCase is how seamlessly it brings everything together in one place. As my practice grew from solo to a team environment, the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7136116)

PV

Priyansh V.

Senior Accountant

> "MyCase is the limited flexibility in reporting and customization, along with inefficiencies in bulk data entry such as time uploads."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688)

WR

Wanda R.

Estate Litigation Paralegal

> "The billing features have also helped me better document the amount of work that goes into legal support services. As paralegals know, clients often only see..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

AD

Alexandra D.

Paralegal

> "The only con I have found is that if there are folders in the documents tab we cannot just have it list all the documents without the folder for a quick view..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7038660)

WR

Wanda R.

Estate Litigation Paralegal

> "No case management software is perfect, but MyCase has consistently helped me work more efficiently, stay on top of deadlines, and provide better service to..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

JW

Jay W.

Freelance Paralegal

> "As an entrepreneur restarting my business after a job layoff, funds are not easily accessible for me increase to an upper level."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170020)

RN

Richard N.

Partner

> "It has allowed me to operate and grow my law firm while ensuring a relatively painless experience for my clients through Mycase payments and the client portal."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7028931)

LH

Lydia H.

Attorney at Law

> "Not able to send emails and text to clients with progress on case or attached to workflows"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

CA

Comfort A.

HR Manager

> "It centralizes client communication, document handling, case tracking, and invoicing in one platform."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

KV

Kinda V.

Managing Attorney

> "A few items (such as document template issues and support response expectations) seemed under-addressed, which left some ambiguity about ownership and timing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MN

Murray N.

Attorney

> "It helps me manage every aspect of my case management from billing, staying in touch with clients, and scheduling."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042743)

CA

Comfort A.

HR Manager

> "What I liked least about MyCase is the lack of flexibility in sending bulk messages to a specific group of clients within a case."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7031025)

LS

Louis S.

Legal Assistant

> "Ease of use; Easy to train; Comprehensive features; No downtimes of note; Easy track time, bill, track retainer, send invoices; Good document sharing features,..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7170866)

NS

Niccole S.

Paralegal

> "I don't enjoy having to reconcile Affirm payments manually, as the option is offered through a specific invoice. If someone applies for the loan, it should be..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826139)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "Support has also been consistently reliable; when questions come up, their team is usually quick to respond and resolve issues, which makes the platform feel..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

SS

Sandeep S.

Principal

> "One thing I don't like is that you get charged up front for a full year for any new person that you had and its non-refundable. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7125938)

HT

Hillary T.

Paralegal

> "I enjoy MyCase's tasks, deadlines, and signature features for staying organized and efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169115)

Joseph O.

Attorney-at-Law

> "I was given an initial discount to sign up, but that disappeared after my first year, even though I was told it would continue. While this may not be..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7056137)

EP

Elisa P.

Attorney

> "It is a full case management program that makes sense economically for a solo practitioner, organizes my time and billing and easily creates invoices, and I..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

AP

Angel P.

Receptionist

> "Sometimes the system ran a bit slow when handling multiple cases or large files, which could interrupt workflow."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

WR

Wanda R.

Estate Litigation Paralegal

> "For legal professionals managing a high-volume caseload, MyCase is a tool I use every single day and would absolutely recommend."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169799)

SM

Sarah M.

OFFICE MANAGER

> "I think the most easily remedied "issue" is that you cannot mark text messages as "unopened", so users have opened texts meant for other staff members, and I've..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829589)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "The layout, design, and overall visual structure make it easy to move through cases, messages, billing, and documents."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

DR

Dion R.

Attorney and Owner

> "Also, there seems to be a bug in deleting payment requests."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7119507)

MC

Martina C.

Founding Member Attorney

> "Overall, it supports a more organized, transparent, and responsive approach to managing legal matters and client relationships."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117288)

OR

Olga R.

Billing Specialist

> "So far, the only thing I can say against MyCase is that during the integration with LawPay, it caused some errors in the information previously managed in..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042443)

KV

Kinda V.

Managing Attorney

> "However, there were a few areas that could be improved, like task notifications and document template functions, to make the process even more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7029909)

MW

Maria W.

Attorney and Owner

> "there are some issues with the immigration integration."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7123777)

EP

Elisa P.

Attorney

> "I also like the tracking feature of the types of cases I am opening so I can easily see how many active cases I have, and in what practice areas."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6807090)

TM

Thomas M.

Office Manager

> "I've been using MyCase for several years and have yet to find a situation where I am unable to address any of the firm's needs."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6851207)

SB

Sylvia B.

Paralegal

> "This is also helpful as we are able to see if the client has reviewed the invoice."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582)

KR

Kimberly R.

Attorney

> "I wish there was a better way to link emails."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7128063)

LM

Lucero M.

Senior Paralegal

> "MyCase is very good at notifying us of scheduled updates, which makes planning around them effortless."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117455)

MC

MARYJANE C.

lawyer and partner

> "I cannot link my outlook to it because it does not work with godaddy which is the platform i have my email through."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6825655)

PV

Priyansh V.

Senior Accountant

> "My overall experience with 8AM MyCase has been efficient and positive, with strong case management and streamlined workflows."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7162688)

SM

Stephanie M.

Legal Assistant

> "Also, the system can be slow to load files, and the search function isn’t always accurate or responsive."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6818774)

JC

James C.

Managing Partner

> "MyCase has powerful features for intake as well, such as online intake forms and document automation. If you're not using MyCase you need to ask yourself "Why..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

BR

Brad R.

Office Manager

> "Phone numbers are displayed as a long string (i.e., 12345678901 instead of 1-234-567-8901, which is incredibly difficult to read given the miniscule size of the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

QB

Quinon B.

Principal Attorney

> "Signing and sending documents for execution is a great feature."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7129948)

KM

Kimberly M.

Partner - Attorney

> "They don't allow you to post a QR code or photo on the billing except your main logo, and they don't pass on credit card fees (the 3% fee) to the client, which..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6178170)

VS

Valerie S.

Senior Legal Assistant

> "The quick action tabs makes 8am MyCase even more accessible."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7139662)

VR

Verified Reviewer

Partner

> "The integration cannot be done automatically, and it cannot be done by exporting/importing contacts and matters, because Docketwise exports names as "Full..."

[See full review](https://www.capterra.com/p/115613/MyCase/#GetApp___6111539)

CM

Consuelo M.

Paralegal and Legal Assistant

> "The interface is very user friendly and has so many options to organize a case and also maintain a great flow of work to make sure nothing falls through the..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7039782)

MS

Melody S.

Managing Attorney

> "Also did not like how high the processing fees were for credit cards"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

AP

Angel P.

Receptionist

> "The platform made it easy to track cases, communicate with clients, and stay on top of deadlines all in one place."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

MP

Mary P.

Legal Assistant

> "That can be time consuming when we have a client on the phone or in office."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

LH

Lydia H.

Attorney at Law

> "I like ease of use, document management, mycase drive local in computer, calendar, payment management"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7116690)

LP

Lauren P.

Paralegal

> "Also - I have had some issues with getting the text messaging capability working."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6852052)

CS

Christina S.

Owner

> "The layout is clean, modern, and logically organized, which means less time is spent training new staff and more time is available to focus on our clients."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6829794)

AG

Amy G.

Attorney

> "You can't edit today's calendar events directly from the dashboard. If you have a timer running in the app, it doesn't show in the online version until the time..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6019822)

AP

Angel P.

Receptionist

> "It made case management, client communication, and task tracking much easier and more efficient."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042977)

TS

Tara S.

Attorney

> "Sometimes they seem a bit slower than other programs to add new options or integrations."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6412259)

CW

Carlia W.

Attorney, Owner

> "MyCase helps me manage my law firm every day."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386)

PK

Paul K.

Attorney

> "For instance, there's no field in the user category to put my bar number, which is something that goes into pretty much any pleading that I draft. Why isn't..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6070939)

KM

Kathy M.

Executive Assistant

> "Navigation is easy and user friendly, especially like the new tiles on the right "Quick Actions" where you can choose a tile under the various sub-titles."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7032167)

MS

Maren S.

Owner

> "Filtering by "uninvoiced balance" is insufficient because it captures charges for current month, which is not the month I am billing for."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

GM

Geoffrey M.

Attorney

> "I have been a customer of MyCase for 7+ years and it has helped me manage my small law office"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7127631)

BR

Brad R.

Office Manager

> "Admin has limited capabilities over firm users (i.e, can't add photos of staff when creating their profiles)"

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

AB

Alexandra B.

Lawyer

> "This is a solid choice for managing legal case files."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7117314)

LH

Lisa H.

Support Staff

> "Also, the billing part is a little confusing."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7034813)

SB

Sylvia B.

Partner

> "The ability to communicate in real time, upload and download documents, it's all great. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030936)

DA

Delea A.

Managing Partner

> "The legacy inbox has made it worse as we now have to look in two places to find emails, so staff has been instructed to not use the new feature from within..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968299)

MS

Melody S.

Managing Attorney

> "It was also a great tracker for billing overall by day/month, and you could input goals, etc."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6876780)

JC

James C.

Managing Partner

> "If there's anything to complain about, it's that MyCase is too comprehensive for one person to fully master. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6826147)

CW

Carlia W.

Attorney, Owner

> "I can't imagine using any other case management software for my law firm - it has been great and everything that I need."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169386)

CP

Camille P.

Owner

> "Finally, I do not love the MyCase Documents feature for creating templates, and I really don't want to pay for an integration like Woodpecker to make document..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4968820)

RW

Ron W.

Attorney

> "I love the billing and payment features of 8am MyCase."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169213)

GT

Glen T.

Owner Principal

> "There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6113003)

CZ

Clinton Z.

Attorney At Law

> "Ease of use, billing, client management, website all integrated one stop shopping. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7118575)

KM

Kevin M.

Attorney

> "My former time and billing software was cumbersome to use with difficlt links."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6844353)

RE

Rachel E.

Legal Assistant and Bookkeeper

> "Overall a good experience, makes day-to-day workflow and case management significantly easier."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7169222)

BR

Brad R.

Office Manager

> "Tech support tends to get overwhelmed causing extremely lengthy delays via phone or chat, and inquiries regarding what seems like should be obvious features or..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6202260)

SB

Sylvia B.

Paralegal

> "It is very easy to upload documents to the portal for staff and our clients. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7177582)

KS

Kyle S.

Lawyer

> "Otherwise, I am not able to apply workflows to lead. "

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6815303)

PH

Peter H.

Lawyer and CEO

> "I like that it's simple and has all the necessary components to run our firm, and especially that the accounting software and lawpay integrates so well."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6833088)

MS

Maren S.

Owner

> "My second largest complaint is that there is not easy way to download a remove (i.e. export) a client's contact, case info, communication and documents in an..."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___4922416)

JF

Jennsy F.

Paralegal

> "It easy to track billing hours and generate clear invoices to clients to provide transparency."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7030452)

RR

Rob R.

Managing Partner

> "Apparently the issue is with our email system."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7043043)

MP

Mary P.

Legal Assistant

> "We enjoy the feature on the calendar that sends reminders."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___7042293)

AD

Ashley D.

Attorney

> "It didn’t have as many features and integrations as I would have liked."

[See full review](https://www.capterra.com/p/115613/MyCase/#Capterra___6741682)

[View Reviews](https://www.capterra.com/p/115613/MyCase/reviews/)

JO

Joshua O.

Administrative officer

> "its comprehensive, all-in-one platform for legal practice management, its high degree of customization, and the resulting increase..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7054548)

ML

May L.

Business Operations

> "Reporting is also hard to navigate as we've found that sometimes we try to create reports that we need specific for our firm and it..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6504325)

SA

Sayyed A.

Project Coordinator

> "Overall, Centerbase is a capable platform with reliable Client Support and robust legal workflows, best suited for teams willing to..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7062778)

Erick L.

CEO

> "The interface can feel overwhelming at first but the learning curve is steep for new users."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7066766)

JO

Joshua O.

Administrative officer

> "experience with Centerbase is mixed but generally positive, its powerful all-in-one features and high customizability, significant..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7054548)

ML

May L.

Business Operations

> "We had many issues with the current update and many issues with poor response times on support."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6504325)

Julie M.

Administrative Assistant

> "Its all-in-one approach makes billing, accounting, and case management much more streamlined, saving time and reducing manual work."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7068044)

JP

Jannie P.

Administrator

> "My staff and attorneys cannot even put down our time - which as any legal office knows is the backbone of getting paid!"

[See full review](https://www.capterra.com/p/75540/Centerbase/#SoftwareAdvice___6384970)

CB

Christa B.

Security mau

> "I’ve found it to be a powerhouse of a platform that effectively bridges the gap between simple cloud tools and complex legacy..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7069892)

DM

Dominick M.

COO

> "They make promises they never keep, reports always get broken even after fixing them, data doesn't feed at random times causing..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6215182)

JM

Janet M.

Accounting Administrator

> "Have been using Centerbase since February, 2022. Although the migration was difficult due to implementation manager (who is no..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6504706)

EC

Emy C.

Head of Operations and Marketing

> "Occasionally, the site seems to run a bit slow, but they appear to have addressed the issues because we haven't noticed it lately."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6421228)

Julie M.

Administrative Assistant

> "Customer support has also been responsive and helpful whenever questions come up, which adds to the overall value of the software."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7068044)

JP

Jannie P.

Administrator

> "Seriously, all my accounting functions and billing functions have been offline for 4 DAYS with no contact!"

[See full review](https://www.capterra.com/p/75540/Centerbase/#SoftwareAdvice___6384970)

NR

Neeraj R.

Admin assistant

> "It’s a really good software as it helps me in managing my calendar and payments so smoothly than ever."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6829645)

TW

Tomasz W.

JDG

> "Some parts of the system feel a bit clunky, and reports could be easier to build."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6825295)

Julie M.

Administrative Assistant

> "The platform is intuitive and well-organized, making it easy to manage daily tasks efficiently."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7068044)

GW

Gail W.

Project Director

> "I will be honest that over the past year CB has not been a responsive at all when it comes to service response and report..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6500524)

EC

Emy C.

Head of Operations and Marketing

> "We have become much more organized and are able to handle a higher volume of cases without having to hire a ton more staff or..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6421228)

JC

Julie C.

Office Services and Facilities Supervisor

> "When there is lag, there is no working quickly."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6421062)

EC

Emy C.

Head of Operations and Marketing

> "We love how customizable it is and are constantly adding new fields and features to help make us more productive."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6421228)

ML

May L.

Business Operations

> "We'd hate to keep bothering support but I wish it was more intuitive."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6504325)

AG

Aimee G.

Operations Manager

> "Overall, our firm experience with Centerbase has been great, and more specifically the increase in productivity with intuitive..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6496872)

EM

Erin M.

CEO

> "So far, we have had trouble with stability. "

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___7043906)

India C.

Legal Assistant

> "Efficient and has individual functions/tabs making management a lot easier."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6824328)

NR

Neeraj R.

Admin assistant

> "I would say the customer service was the horrible thing."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6829645)

ML

May L.

Business Operations

> "I am hoping Centerbase will improve in many areas over the next year or so as we've had our fair share of issues."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6504325)

DM

Dominick M.

COO

> "Reporting is not condusive for a mid-sized firm."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6215182)

JP

Jannie P.

Administrator

> "Centerbase - you can do so much better as your platform is actually very friendly to use and learn."

[See full review](https://www.capterra.com/p/75540/Centerbase/#SoftwareAdvice___6384970)

JZ

Jodi Z.

Attorney

> "Their initial responsiveness is not indicative of the customer service that will be provided once monies are paid. "

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___4327362)

SH

Shannon H.

Firm Administrator

> "Centerbase is a very user friendly platform. "

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___6417950)

AR

Anthony R.

Partner/Owner

> "Back-office accounting features are weak."

[See full review](https://www.capterra.com/p/75540/Centerbase/#SoftwareAdvice___4553703)

JZ

Jodi Z.

Attorney

> "I was really looking forward to moving my case management system to the clouds, and using 1 system for the 3 areas of law that my..."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___4327362)

JZ

Jodi Z.

Attorney

> "Once I remitted payment for this product, the Centerbase personnel stopped being responsive. "

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___4327362)

CK

Cassie K.

Firm Administrator

> "This software allows our company to have a document management, timekeeping and reporting software all in one."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___2800140)

JZ

Jodi Z.

Attorney

> "The company blamed "recent turnover". "

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___4327362)

CK

Cassie K.

Firm Administrator

> "Very good customer support and I appreciate the frequent upgrades to the program."

[See full review](https://www.capterra.com/p/75540/Centerbase/#Capterra___2800140)

PT

Phuong T.

Paralegal

> "Missing so many features and program is practically useless."

[See full review](https://www.capterra.com/p/75540/Centerbase/#SoftwareAdvice___2991461)

[View Reviews](https://www.capterra.com/p/75540/Centerbase/reviews/)

## User interface

4.64 (807)

4.40 (60)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

8am MyCase

Top features

43/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/115613/MyCase/#features)

Centerbase

42/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/75540/Centerbase/#features)

### Recognition

8am MyCase is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Centerbase

### Deployment & support

8am MyCase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Centerbase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

8am MyCase

-   By 8am
-   Located in United States
-   Founded in

Centerbase

-   By Centerbase
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

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4.3

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Contact vendor for pricing

4.4

Features

4.3

4.6

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[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

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4.3

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[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

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4.4

Features

4.5

4.6

Ease of Use

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