Centerbase vs uLawPractice: Which is a better fit?

The customer service is amazing. The CEO is committed to learning from his customers and actively engages and listens to help make the product better every day.

Site is slow and randomly shows error messages for no reason when our internet speeds support any other site, so we know it's their site. Reporting is not condusive for a mid-sized firm.

Our customer success manager is very proactive and does a great job anticipating our needs.

They offer a solution that is irrelevant or already did on my own. Calendar management is the worst.

The cloud function is very convenient, as are all of the integrations it has with other products. The interface is also really clean which helps encourage my people to use it.

I have spent hours on hold with the sales office with no response because that is the only place I can even stay on hold. You can only leave a voicemail with the IT department.

Our experience will Centerbase has been fantastic. The software allows for lawyers to seamlessly maintain their calendars and billing.

The only con is that we need to review lots of data in table form. Once you chose column headings, you are stuck with those columns no matter what query you run.

I most love the free cpd workshops! so convenient and a huge get for the monthly price point, so helpful. I also like the lso compliance keeping, definitely helping with my start up.

Basic functions such as invoice corrections are unavailable a so any mistakes that are made CANNOT be corrected.

I have also made great use of the incredible customer service that makes you feel like you are their most important client.

If you make a accounting error it is hard to rectify it if you don't understand how the software works or accounting principles.

Great product for what you pay for. Technical support is always very friendly and help is immediate.

If you prepare multiple invoices, it's difficult to track what your client has already paid and owes. This has resulted in some trust accounting errors.

It helps with the day to day practice. I also reapply appreciate the quick email support which is great.

Sometimes it takes a lot to load the page, and some features are confusing.