# Compare Avalara vs Sovos 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Avalara and Sovos based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/75673-163421/AvaTax-vs-Sovos-Sales-Tax --- # Avalara vs Sovos Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AvalaraSovos2/4 selected [Avalara](https://www.capterra.com/p/75673/AvaTax/)[4.0 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) [Sovos](https://www.capterra.com/p/163421/Sovos-Sales-Tax/)[3.5 (19)](https://www.capterra.com/p/163421/Sovos-Sales-Tax/reviews/) [## Avalara](https://www.capterra.com/p/75673/AvaTax/)[4.0 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) Starting Price Contact vendor Value-for-Money 3.5 Functionality 3.9 Ease of Use 3.8 Customer Service 3.4 Reviews Sentiment Based on [353 reviews](#user-reviews) Positive 268 Neutral 27 Negative 58 [## Sovos](https://www.capterra.com/p/163421/Sovos-Sales-Tax/)[3.5 (19)](https://www.capterra.com/p/163421/Sovos-Sales-Tax/reviews/) Starting Price $1.00/year Value-for-Money 3.3 Functionality 3.8 Ease of Use 3.7 Customer Service 3.4 Reviews Sentiment Based on [19 reviews](#user-reviews) Positive 12 Neutral 3 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Sales Tax Software Best performer 21 / 36 Only Avalara - Accounting - Alerts/Notifications - Data Import/Export 14 / 36 Only Sovos - Invoice Management - Real-Time Data User satisfaction User satisfaction 4.0 User reviews[353](https://www.capterra.com/p/75673/AvaTax/reviews/) Ease of use 3.8 Functionality 3.9 Value for money 3.5 Customer support 3.4 User satisfaction 3.5 User reviews[19](https://www.capterra.com/p/163421/Sovos-Sales-Tax/reviews/) Ease of use 3.7 Functionality 3.8 Value for money 3.3 Customer support 3.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $1Per Year - Free version - Free trial Best for Best for Avalara is used by retailers, manufacturers, software companies, hospitality businesses, accounting firms, communications providers, and international traders. Best for Sovos provides solutions and services to companies across all markets with emphasis on financial services, retail, manufacturing, digital services, insurance and new economies. ## User reviews Pros & cons AC Alyss C. Senior Tax Manager > "Automated sales tax calculations, simplified tax return preparation and review, a lot of articles and training available through Knowledge..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690409) DT Dale T. President > "Integration, Avalara claiming to have set up all registrations, support cases being closed before a resolution is provided, and Software taking..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306) TN Tam N. Accounting Manager > "What I liked most about Avalara is its seamless integration with various platforms and the automation of tax calculations, which significantly..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361754) Katherine T. ERP Administrator > "Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321) Mrugen B. Financial Accounting > "What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7119716) JC Joseph C. Tax Director > "Customer support stinks, and migrations, implementations, cause a huge problem and strain our relationship with Avalara regularly to the point..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361844) JC Joseph C. Tax Director > "Avalara has created a logical well thought out tax calculation product that allows for laymens terms interpretations with our customers." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361844) DS DeAnna S. Accountant > "With Louisiana being a difficult state and where we do most business, they don't have many experts in this area especially with Direct Pay..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6689741) James L. Director of Finance > "It gives me confidence that we are staying compliant without having to review every single transaction as they occur." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7066837) Brian T. Owner > "They fraudulently withdrew funds via ACH and charged my credit card." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7139519) JH Justin H. CTO > "Transitioned all our state sales tax calculation processing over to Avalara and have been impressed with their customer service team and the..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6655349) FA Frida A. CEO > "For this reason I went about 8 months without using the platform until we were getting closer to the launch at which point I realized there was..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) LD Lisa D. Billing Administrator > "I like that Avalara keeps up with the tax rates and automatically updates customers without having to do it manually." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449) FA Frida A. CEO > "It took Avalara 2.5 months to provide a solution, which caused a delay in our launch and they were not even communicating during the process,..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) Katherine T. ERP Administrator > "Basic functionality works for straightforward tax setups" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321) TL Trudy L. CEO > "I had some past years & current year I had to send 941's Couldn't even find them they sent me to IRS to get them!!!! " [See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___7071644) DT Dale T. President > "After evaluation of several tax support packages, we chose Avalara due to its' ability to cover multiple states. " [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306) DT Dale T. President > "The only way I knew it was incomplete was because when setting up the reporting with most all states, you have to call the tax division..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306) IP Iryna P. owner > "They’re very good at marketing their services and signing you up — initial communication was fine." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7004151) CM Cameron M. IT Manager > "It appears that that did a lot of investment in their product, but failed to identify the need for actual interaction with customers when they..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7027128) LD Lisa D. Billing Administrator > "We've recently integrated Avalara to a secondary software without any glitches. " [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449) Katherine T. ERP Administrator > "Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321) FA Frida A. CEO > "In addition, I was sold on an idea that Avalara was the best system for international stores." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) Dodie K. Owner > "Somehow I went from a free account, to being billed $50/year, $240/year, to suddenly $7K/year with no notice. And when I cancelled my account..." [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6473772) Ashley L. AR AP Lead > "The customer service is great." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7142111) LJ Liz J. Accounting Administrator > "Our sales tax for a certain state was compromised, as we paid them to add it as a Nexus, and they did not complete the process." [See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___6483029) JH Justin H. CTO > "They helped get us setup and gave a bit more hand-holding then we expected which was good." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6655349) James L. Director of Finance > "The communication can be off base sometimes." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7066837) LD Lisa D. Billing Administrator > "It provides all tax updates accurately and with ease." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449) TA Tom A. Director of Finance and HR > "Most recently, Avalara has failed to support an update the QBO rolled out, and now tax calculations tax 3-5 minutes to calculate..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6433045) DT Dale T. President > "Nothing about this process was simple and after 3 months we are partially working. " [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306) Katherine T. ERP Administrator > "Only solution offered is “upgrade the installed package,” which never fixes the problem" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321) JM Julie M. Accountant > "I also really appreciate all of the education and resources available, I have found all of the available webinars and articles extremely..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___5046123) FA Frida A. CEO > "This is disingenuous, since it won’t calculate and send you automatic warning when you’re going to cross any NEXUS outside of the US." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) KR Kelsey R. Tax Manager > "Their website is very easy to navigate, also love that they have right on the dashboard states that we're coming up on reaching the nexus..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6235322) AC Alyss C. Senior Tax Manager > "It's difficult to get an accurate, up to date usage/projected future usage to manage account subscriptions." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690409) SM Steven M. Analyst > "Avalara is a huge help in managing the process and despite a few flaws, it's pretty invaluable. " [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6179570) VR Verified Reviewer COO > "Terrible customer service experience, unnecessary state registrations, software incompatibilities, and the associated time and expense." [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6750675) RB Rick B. Mgr - Acctg > "The software is a solution to our need for compliance with sales and use tax issues and filings." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4297929) IP Iryna P. owner > "I’m not sure what went wrong or why my returns weren’t filed automatically (as they were supposed to be), but the end result was very poor." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7004151) VR Verified Reviewer Operations > "CertCapture is probably the best part of their solution, which is the management of exemption certificates." [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___3742745) LH Lysi H. Assistant Controller > "Attempted to cancel, but had to jump through hoops and we are still being charged monthly." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6807970) VC Vipul C. Treasury analyst > "Reporting is the best feature." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___5052878) VR Verified Reviewer COO > "Costly, painful onboarding, unnecessary state registrations, software incompatibilities, and zero accountability." [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6750675) Ahmed A. AML ANALYST > "Avalara having the ability to calculate all the sales taxes automatically with exact amounts ,we are not worried about updating tax rates ,It..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3275546) LJ Liz J. Accounting Administrator > "Unfortunately our experience was subpar, customer service is hard to reach and is often an additional fee if not included as a charge in your..." [See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___6483029) JG Jay G. Vice President > "Avalara has all the features we require and integrates completely with our ERP system" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4348387) Iryna S. Owner > "Incompetent personnel, no customer service, they compromised our data, combining our account with other company's account, not responsive to..." [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6148627) EN Emilio N. IT Director > "The product is very solid and provides a very accurate tax calculations." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3516710) DS Diana S. Senior Division Controller > "Any questions regarding tax not being calculated correctly takes a long time to resolve with a lot of back-and-forth on tickets." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361708) CV Carlos V. General Admin > "its convenient and worry free." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6180982) CM Cameron M. IT Manager > "Avalara support and customer interactions is lacking. " [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7027128) MF Marissa F. Controller > "What I like most about Avalara is they file our sales tax returns." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4684178) IP Iryna P. owner > "Recently I discovered they’ve still been billing me $19/month for a Shopify extractor I never used." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7004151) IV Ingrid V. Freelance Writer > "I needed assistance with my taxes and sales tax as a business owner and this helped so much!" [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___3725224) FA Frida A. CEO > "This wasn’t clearly explained on the sales meeting and it should have since we are a Canadian Corporation and it wasn’t going to serve even our..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) PM Patrick M. Sales Operations Manager > "Ease of use, reporting aspects are great!" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___5033330) DM Deborah M. Financial Lead > "Didn’t work properly, support useless and didn’t fix, I spent hours each month going through line by line correcting" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6689189) VR Verified Reviewer President > "The agent advised she was very happy she was going to get a big stock option benefit on the sale of Avalara in a buy out." [See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___3828039) Chelsea B. Founder > "For the cost and reputation Avalara carries, I expected professionalism and accountability, but experienced neither." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7036576) GM George M. Finance Lead > "Once integrated/learned, which can take a bit of time (we use AvaTax for QBO), it is a powerful tool to quickly calculate sales tax." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3357177) TL Trudy L. CEO > "Through out the year customer service was not good." [See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___7071644) DC Debra C. Office Manager > "I have been working with Avalara for over 3 years, and I am very happy with the service it provides as well as the ease for doing business" [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4297937) VS Veeti S. CEO > "Horrible customer support, full of unqualified offshore workers." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6832253) MK Marsha K. Accountant > "Able to file monthly with confidence its done correctly." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4353312) DT Dale T. President > "I continually went back the \[sensitive content hidden\] to get help from his side to complete this, but he was of very little help and pushed me..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306) Charity R. AP Accountant > "The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in,..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___2431460) DS Diane S. Bookkeeper > "Connectivity Issues that created lag time." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690218) VC VICTOR C. TAX DIRECTOR > "We also use CertCapture and have Avalara filed our returns - franky, it's very cheap relative to the value it provides our business in savings..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___2770369) LJ Liz J. Accounting Administrator > "However, the massive expense and poor customer service are a huge con and I would not recommend this company to anyone in the future." [See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___6483029) HV Hank V. CFO > "Integration was smooth and seamless." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4348314) FA Frida A. CEO > "Sales representative only concerned with making the sale and did not offer trustworthy advice in my circumstances." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) GM George M. Finance Lead > "As mentioned in the title, there is a bit of a learning curve with the software, but Avalara has an amazing customer service team to help guide..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3357177) FA Frida A. CEO > "Uncompromising client care; only cares about Avalara’s interests and does not care about clients." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694) CO Chandra O. Accounting Manager > "Integration was easy." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4324099) JH Justin H. CTO > "Getting support to respond to tickets was also slow at first." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6655349) EN Emilio N. IT Director > "How simple and accurate the software is." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3516710) SD Sherri D. General Manager > "They close claim tickets without even working with you to fix the problem. When you do get a zoom meeting you never talk with the same person..." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4856545) CO Chandra O. Accounting Manager > "Other than a minor issue all has been well," [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4324099) KD Kim D. VP of Finance > "Customer Service is lacking when we need assistance." [See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361797) [View Reviews](https://www.capterra.com/p/75673/AvaTax/reviews/) Not enough reviews ## User interface 3.98 (353) No images or videos provided by vendor ### Features Avalara Top features 21/36 - Access Controls/Permissions - Accounting - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Cash Flow Management - Client Portal - Consumer Use Tax - Credit Card Processing - Data Import/Export - Document Management - Document Templates - Electronic Payments - Exemption Management - For eCommerce - Generative AI - Invoice Management - Multi-Currency - Policy Management - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Sales Tax Management - Secure Data Storage - Taxability Verification - Tax Calculation - Tax Compliance - Tax Filing - Third-Party Integrations - Transaction Tracking - User Management - Value Added Tax (VAT) [See all features](https://www.capterra.com/p/75673/AvaTax/#features) Sovos 14/36 - Access Controls/Permissions - Accounting - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Audit Management - Audit Trail - Cash Flow Management - Client Portal - Consumer Use Tax - Credit Card Processing - Data Import/Export - Document Management - Document Templates - Electronic Payments - Exemption Management - For eCommerce - Generative AI - Invoice Management - Multi-Currency - Policy Management - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Sales Tax Management - Secure Data Storage - Taxability Verification - Tax Calculation - Tax Compliance - Tax Filing - Third-Party Integrations - Transaction Tracking - User Management - Value Added Tax (VAT) [See all features](https://www.capterra.com/p/163421/Sovos-Sales-Tax/#features) ### Recognition No recognitions have been awarded to Avalara No recognitions have been awarded to Sovos ### Deployment & support Avalara Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Sovos Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Avalara - By Avalara - Located in United States - Founded in 2004 Sovos - By Sovos Compliance - Located in United States - Founded in 1979 ## Popular Comparisons [Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,439)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Contact vendor for pricing Price $38/month 3.9 Features 4.3 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/75673-190778/AvaTax-vs-QuickBooks-Online) [Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) vs [hellotax](https://www.capterra.com/p/187594/Hellotax/)[4.65 (109)](https://www.capterra.com/p/187594/Hellotax/reviews/) Contact vendor for pricing Price €39/month 3.9 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/75673-187594/AvaTax-vs-Hellotax) [Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,041)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) Contact vendor for pricing Price $235/month 3.9 Features 4.4 3.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/75673-189398/AvaTax-vs-QuickBooks-Online) [Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) vs [123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (220)](https://www.capterra.com/p/185126/123-Sheets/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.6 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/75673-185126/AvaTax-vs-123-Sheets) [Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,637)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Contact vendor for pricing Price $2210/year 3.9 Features 4.4 3.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/75673-174984/AvaTax-vs-QuickBooks-Enterprise) [Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (353)](https://www.capterra.com/p/75673/AvaTax/reviews/) vs [Vertex](https://www.capterra.com/p/160387/Vertex-SMB/)[4.28 (75)](https://www.capterra.com/p/160387/Vertex-SMB/reviews/) Contact vendor for pricing Price $5000 3.9 Features 4.2 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/75673-160387/AvaTax-vs-Vertex-SMB)