---
title: "Compare Avalara vs 123 Sheets 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Avalara and 123 Sheets based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/75673-185126/AvaTax-vs-123-Sheets"
page_type: "comparison"
language: "en"
---

# Avalara vs 123 Sheets Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Avalara123 Sheets2/4 selected

[Avalara](https://www.capterra.com/p/75673/AvaTax/)[4.0 (357)](https://www.capterra.com/p/75673/AvaTax/reviews/)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

[## Avalara](https://www.capterra.com/p/75673/AvaTax/)[4.0 (357)](https://www.capterra.com/p/75673/AvaTax/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.9

Ease of Use

3.8

Customer Service

3.4

Reviews Sentiment

Based on [357 reviews](#user-reviews)

Positive

271

Neutral

27

Negative

59

[## 123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

AS

Based on [222 reviews](#user-reviews)

Positive

213

Neutral

6

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Usage Based,Per Month

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of reviewers  
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## Summary

* * *

Features in Sales Tax Software

Best performer

21 / 44

Only Avalara

-   Address Validation
-   Alerts/Notifications
-   API

4 / 44

User satisfaction

User satisfaction

4.0

User reviews[357](https://www.capterra.com/p/75673/AvaTax/reviews/)

Ease of use

3.8

Functionality

3.9

Value for money

3.5

Customer support

3.4

User satisfaction

4.7

User reviews[222](https://www.capterra.com/p/185126/123-Sheets/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Avalara is used by retailers, manufacturers, software companies, hospitality businesses, accounting firms, communications providers, and international traders.

Best for

Designed for businesses of all sizes, tax agents, accountants, book-keepers, and Financial Times Stock Exchange Groups, it is a sales tax management solution that helps file VAT returns.

## User reviews

Pros & cons

SP

Sonu P.

Systems Analyst

> "The platform improves efficiency for payroll-related tax handling, invoicing accuracy, and compliance management while reducing manual..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7152501)

Christina N.

Controller

> "We ran into an issue where a special City of Chicago lease tax was not calculating correctly, and it took more than two months to get..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7147201)

SP

Sonu P.

Systems Analyst

> "The automation around sales tax calculations, invoicing, and compliance reporting saves a significant amount of manual work for our..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7152501)

DS

DeAnna S.

Accountant

> "With Louisiana being a difficult state and where we do most business, they don't have many experts in this area especially with Direct..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6689741)

SP

Sonu P.

Systems Analyst

> "It is particularly useful for ecommerce and multi-subsidiary environments where tax compliance can otherwise become difficult to manage."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7152501)

Brian T.

Owner

> "They fraudulently withdrew funds via ACH and charged my credit card."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7139519)

AC

Alyss C.

Senior Tax Manager

> "Automated sales tax calculations, simplified tax return preparation and review, a lot of articles and training available through..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690409)

Katherine T.

ERP Administrator

> "Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321)

Mrugen B.

Financial Accounting

> "What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7119716)

CM

Cameron M.

IT Manager

> "It appears that that did a lot of investment in their product, but failed to identify the need for actual interaction with customers when..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7027128)

SP

Sonu P.

Systems Analyst

> "Team collaboration has also improved because finance and operations teams can work from a more standardized process."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7152501)

TL

Trudy L.

CEO

> "I had some past years & current year I had to send 941's Couldn't even find them they sent me to IRS to get them!!!! "

[See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___7071644)

JH

Justin H.

CTO

> "Transitioned all our state sales tax calculation processing over to Avalara and have been impressed with their customer service team and..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6655349)

AC

Alyss C.

Senior Tax Manager

> "It's difficult to get an accurate, up to date usage/projected future usage to manage account subscriptions."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690409)

James L.

Director of Finance

> "It gives me confidence that we are staying compliant without having to review every single transaction as they occur."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7066837)

VR

Verified Reviewer

COO

> "Terrible customer service experience, unnecessary state registrations, software incompatibilities, and the associated time and expense."

[See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6750675)

TN

Tam N.

Accounting Manager

> "What I liked most about Avalara is its seamless integration with various platforms and the automation of tax calculations, which..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361754)

DT

Dale T.

President

> "Integration, Avalara claiming to have set up all registrations, support cases being closed before a resolution is provided, and Software..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306)

JC

Joseph C.

Tax Director

> "Avalara has created a logical well thought out tax calculation product that allows for laymens terms interpretations with our customers."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361844)

VR

Verified Reviewer

COO

> "Costly, painful onboarding, unnecessary state registrations, software incompatibilities, and zero accountability."

[See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6750675)

Katherine T.

ERP Administrator

> "Basic functionality works for straightforward tax setups"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321)

Katherine T.

ERP Administrator

> "Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321)

Ashley L.

AR AP Lead

> "The customer service is great."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7142111)

Christina N.

Controller

> "That said, support has noticeably declined since the company was sold."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7147201)

JH

Justin H.

CTO

> "They helped get us setup and gave a bit more hand-holding then we expected which was good."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6655349)

JC

Joseph C.

Tax Director

> "Customer support stinks, and migrations, implementations, cause a huge problem and strain our relationship with Avalara regularly to the..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361844)

IP

Iryna P.

owner

> "They’re very good at marketing their services and signing you up — initial communication was fine."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7004151)

Iryna S.

Owner

> "Incompetent personnel, no customer service, they compromised our data, combining our account with other company's account, not responsive..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6148627)

LD

Lisa D.

Billing Administrator

> "I like that Avalara keeps up with the tax rates and automatically updates customers without having to do it manually."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449)

CM

Cameron M.

IT Manager

> "Avalara support and customer interactions is lacking. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7027128)

DT

Dale T.

President

> "After evaluation of several tax support packages, we chose Avalara due to its' ability to cover multiple states. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306)

DM

Deborah M.

Financial Lead

> "Didn’t work properly, support useless and didn’t fix, I spent hours each month going through line by line correcting"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6689189)

JM

Julie M.

Accountant

> "I also really appreciate all of the education and resources available, I have found all of the available webinars and articles extremely..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___5046123)

FA

Frida A.

CEO

> "For this reason I went about 8 months without using the platform until we were getting closer to the launch at which point I realized..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694)

KR

Kelsey R.

Tax Manager

> "Their website is very easy to navigate, also love that they have right on the dashboard states that we're coming up on reaching the nexus..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6235322)

FA

Frida A.

CEO

> "It took Avalara 2.5 months to provide a solution, which caused a delay in our launch and they were not even communicating during the..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694)

LD

Lisa D.

Billing Administrator

> "We've recently integrated Avalara to a secondary software without any glitches. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449)

Chelsea B.

Founder

> "For the cost and reputation Avalara carries, I expected professionalism and accountability, but experienced neither."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7036576)

FA

Frida A.

CEO

> "In addition, I was sold on an idea that Avalara was the best system for international stores."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694)

James L.

Director of Finance

> "The communication can be off base sometimes."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7066837)

LD

Lisa D.

Billing Administrator

> "It provides all tax updates accurately and with ease."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449)

Katherine T.

ERP Administrator

> "Only solution offered is “upgrade the installed package,” which never fixes the problem"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321)

SM

Steven M.

Analyst

> "Avalara is a huge help in managing the process and despite a few flaws, it's pretty invaluable. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6179570)

DT

Dale T.

President

> "The only way I knew it was incomplete was because when setting up the reporting with most all states, you have to call the tax division..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306)

RB

Rick B.

Mgr - Acctg

> "The software is a solution to our need for compliance with sales and use tax issues and filings."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4297929)

IP

Iryna P.

owner

> "I’m not sure what went wrong or why my returns weren’t filed automatically (as they were supposed to be), but the end result was very..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7004151)

DT

Dale T.

President

> "Nothing about this process was simple and after 3 months we are partially working. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6431306)

LH

Lysi H.

Assistant Controller

> "Attempted to cancel, but had to jump through hoops and we are still being charged monthly."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6807970)

VC

Vipul C.

Treasury analyst

> "Reporting is the best feature."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___5052878)

DS

Diane S.

Bookkeeper

> "Connectivity Issues that created lag time."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690218)

Ahmed A.

AML ANALYST

> "Avalara having the ability to calculate all the sales taxes automatically with exact amounts ,we are not worried about updating tax rates..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3275546)

Dodie K.

Owner

> "Somehow I went from a free account, to being billed $50/year, $240/year, to suddenly $7K/year with no notice. And when I cancelled my..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___6473772)

JG

Jay G.

Vice President

> "Avalara has all the features we require and integrates completely with our ERP system"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4348387)

JH

Justin H.

CTO

> "Getting support to respond to tickets was also slow at first."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6655349)

CV

Carlos V.

General Admin

> "its convenient and worry free."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6180982)

IP

Iryna P.

owner

> "Recently I discovered they’ve still been billing me $19/month for a Shopify extractor I never used."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7004151)

MF

Marissa F.

Controller

> "What I like most about Avalara is they file our sales tax returns."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4684178)

LJ

Liz J.

Accounting Administrator

> "Our sales tax for a certain state was compromised, as we paid them to add it as a Nexus, and they did not complete the process."

[See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___6483029)

PM

Patrick M.

Sales Operations Manager

> "Ease of use, reporting aspects are great!"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___5033330)

TA

Tom A.

Director of Finance and HR

> "Most recently, Avalara has failed to support an update the QBO rolled out, and now tax calculations tax 3-5 minutes to calculate..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6433045)

GM

George M.

Finance Lead

> "Once integrated/learned, which can take a bit of time (we use AvaTax for QBO), it is a powerful tool to quickly calculate sales tax."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3357177)

DS

Diane S.

Bookkeeper

> "Ok, most of the time, but the customer service reps do not always communicate well."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6690218)

DC

Debra C.

Office Manager

> "I have been working with Avalara for over 3 years, and I am very happy with the service it provides as well as the ease for doing business"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4297937)

FA

Frida A.

CEO

> "This is disingenuous, since it won’t calculate and send you automatic warning when you’re going to cross any NEXUS outside of the US."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694)

MK

Marsha K.

Accountant

> "Able to file monthly with confidence its done correctly."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4353312)

ML

Maria L.

CEO

> "The one response I received was not even relevant to my issues."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6750960)

VR

Verified Reviewer

Operations

> "CertCapture is probably the best part of their solution, which is the management of exemption certificates."

[See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___3742745)

TL

Trudy L.

CEO

> "Through out the year customer service was not good."

[See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___7071644)

Charity R.

AP Accountant

> "The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___2431460)

VS

Veeti S.

CEO

> "Horrible customer support, full of unqualified offshore workers."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6832253)

VC

VICTOR C.

TAX DIRECTOR

> "We also use CertCapture and have Avalara filed our returns - franky, it's very cheap relative to the value it provides our business in..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___2770369)

VR

Verified Reviewer

CFO

> "I've spent months trying to fix a problem with them, and got nowhere."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6507317)

HV

Hank V.

CFO

> "Integration was smooth and seamless."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4348314)

ML

Maria L.

CEO

> "Incomplete information in ECM module"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6750960)

GM

George M.

Finance Lead

> "As mentioned in the title, there is a bit of a learning curve with the software, but Avalara has an amazing customer service team to help..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3357177)

LJ

Liz J.

Accounting Administrator

> "Unfortunately our experience was subpar, customer service is hard to reach and is often an additional fee if not included as a charge in..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#SoftwareAdvice___6483029)

EN

Emilio N.

IT Director

> "The product is very solid and provides a very accurate tax calculations."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3516710)

BK

Bella K.

CEO

> "Not only did I have to go back and amend over 50 tax returns, I owed thousands in penalties and late fees. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6111820)

IV

Ingrid V.

Freelance Writer

> "I needed assistance with my taxes and sales tax as a business owner and this helped so much!"

[See full review](https://www.capterra.com/p/75673/AvaTax/#GetApp___3725224)

DS

Diana S.

Senior Division Controller

> "Any questions regarding tax not being calculated correctly takes a long time to resolve with a lot of back-and-forth on tickets."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6361708)

KR

Kelsey R.

Tax Manager

> "Their website is very easy to navigate, also love that they have right on the dashboard states that we're coming up on reaching the nexus..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6235322)

FA

Frida A.

CEO

> "For this reason I went about 8 months without using the platform until we were getting closer to the launch at which point I realized..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6325694)

GM

George M.

Finance Lead

> "As mentioned in the title, there is a bit of a learning curve with the software, but Avalara has an amazing customer service team to help..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3357177)

RB

Rick B.

Mgr - Acctg

> "The support and interface with Avalara personnel are at times frustrating. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4297929)

LD

Lisa D.

Billing Administrator

> "We've recently integrated Avalara to a secondary software without any glitches. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6310449)

BC

Briana C.

Accounts Payable Manager

> "With the integration, there is a problem with counties with the same name."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4328993)

JG

Jay G.

Vice President

> "Avalara has all the features we require and integrates completely with our ERP system"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4348387)

AJ

Asher J.

Financial Director

> "To the extent that we were unable to complete integration with certain platforms and ended up using TaxJar instead."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___2892432)

HV

Hank V.

CFO

> "Integration was smooth and seamless."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4348314)

AJ

Asher J.

Financial Director

> "Avalara's integration is fairly difficult to set up, and in one instance turned out to be impossible to set up !"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___2892432)

CO

Chandra O.

Accounting Manager

> "Integration was easy."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4324099)

CW

Carolyn W.

President

> "Too hard to get help."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6004422)

EN

Emilio N.

IT Director

> "How simple and accurate the software is."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3516710)

CM

Cameron M.

IT Manager

> "It appears that that did a lot of investment in their product, but failed to identify the need for actual interaction with customers when..."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7027128)

VR

Verified Reviewer

Project Manager

> "The system is fast and easy to use."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___3224262)

Katherine T.

ERP Administrator

> "Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___6871321)

Ashley L.

AR AP Lead

> "The customer service is great."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7142111)

Christina N.

Controller

> "That said, support has noticeably declined since the company was sold."

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7147201)

DC

Debra C.

Office Manager

> "I have been working with Avalara for over 3 years, and I am very happy with the service it provides as well as the ease for doing business"

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___4297937)

CM

Cameron M.

IT Manager

> "Avalara support and customer interactions is lacking. "

[See full review](https://www.capterra.com/p/75673/AvaTax/#Capterra___7027128)

[View Reviews](https://www.capterra.com/p/75673/AvaTax/reviews/)

Av S.

Marketing Manager

> "This is one of the few software products that I renew every year without a thought because it saves me..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7041234)

DD

Dennis D.

Director

> "two things i do not like are mentioned above - tick box needs to flash to remind you to tick it and..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7011877)

Av S.

Marketing Manager

> "It gives you quick links to spreadsheet templates and filing returns takes about 5 minutes."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7041234)

VR

Vernon R.

Director

> "So I don't have cons to report as part of this survey."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7163077)

MR

Mohammed R.

Director

> "The setup is simple, and it works smoothly with Excel, so you don’t need to be a tax expert."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6815423)

DD

Dennis D.

Director

> "would not accept a vat file for some reason because I had renamed it"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7011877)

RT

Rick T.

Director

> "Have been using for the last 4 years I find the website and submission information very simple to use..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6599841)

JLC

John L C.

Director

> "Never has their service let us down in an way."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7065444)

MR

Mohammed R.

Director

> "sheets makes filing MTD VAT super easy."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6815423)

JC

Joan C.

Director

> "I am not a high profile user therefore time spent providing me with appropriate assistance must not be..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6179640)

DD

Dennis D.

Director

> "Generally very good and simple to use."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7011877)

TA

Teresa A.

Secretary and Director

> "The price goes up every year. When it said on the news that everyone not using digital tax has to..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4839098)

JLC

John L C.

Director

> "No worries, a simple straight forward process."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7065444)

ME

MARK E.

None

> "Being logged out too soon and very often,"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6034980)

CM

Caroline M.

Company Secretary

> "Very easy to follow instructions and upload documents, feels secure"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6656117)

ML

Mathew L.

Director

> "My only suggestion would be to improve the quality of the printed VAT reports (they look like screen..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2834532)

BR

Bodun R.

Director

> "The fact that with all the changes to how to file taxes - 123 helps to keep it simple and..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6154733)

NW

Nicola W.

Director

> "There are no features I dislike in this software"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4452104)

RB

Richard B.

Proprietor

> "Good software for submitting VAT returns digitally"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___5062381)

KB

Kate B.

Barrister

> "The design is a little dated, but that doesn't really affect my use of the software."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3717524)

RS

Richard S.

Director

> "The 123 sheets adds another level of automation for submitting my VAT returns, saving on the manual..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3904484)

DR

David R.

Manager

> "Being forced by the Government to use this software that requires paying for is the only draw back."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3255109)

RB

Russell B.

Managing Director

> "Intuitive and very straight forward to navigate."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6513375)

SL

Sarah L.

Director

> "There are no features that I don't like."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3882396)

JJ

Joan J.

Administrator

> "Easy to use and quick to submit."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6657166)

AD

Anne D.

Finance Manager

> "Often been unable to complete task as system down / HMRC updates."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3144386)

CM

Caroline M.

Company Secretary

> "Would highly recommend 123 Sheets, very secure and easy to follow instructions"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6656117)

TB

Tracey B.

Partner

> "The help videos where not totally clear for people of limited IT skills"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3540674)

SLJ

Sandra Lynn J.

Director

> "This is a good product at a reasonable price"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6622797)

OS

Ollie S.

Director

> "Disappointing to learn that other businesses have spent £1,000's on "proprietary software" that does..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3647237)

JC

Joan C.

Director

> "Fairly easy to upload data to 123 although because I only use it once a year, plain English..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6179640)

DB

David B.

Director

> "Not always easy to work out how to use first time"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4291906)

JC

James C.

MD

> "Pretty good, could make the downloadable sheet easier to find on the filing page, if you are doing it..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4567529)

TL

Trevor L.

Principal

> "The only difficulty is when the HMRC site is down. "

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3645132)

DK

Debbie K.

Accounts Manager

> "The ease of use - I get our VAT returns submitted easily each month"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6156121)

AS

Alan S.

Senior Manager

> "Annual subscription which seema an un-necessary cost."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3437402)

PJ

Paul J.

Piping Technical Authority

> "Very familiar feel by the use of Excel which is simple and universal."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6405157)

JW

John W.

director

> "sometimes i cannot log on as it doesnt recognise my password and when i log off and on again it lets..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2543242)

DR

David R.

Manager

> "The software allows me to maintain my records the way i want to, using Excel and other simpler forms..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3255109)

SC

Steve C.

Director

> "I feel they charge this amount simply because it's a requirement for submitting VAT, not for the..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2874426)

PV

Priya V.

Administrator

> "Could easily upload the vat return an assistance was available in regards to downloading template etc."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3927547)

MC

Margaret C.

Bookkeeper

> "I always start by clicking chose a file thinking I need to choose my own spreadsheet and then..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2713406)

JM

Julie M.

Bookkeeper

> "As a software layman 123 Sheets was easy to set up, it is straightforward to understand and use and it..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4704073)

MC

Margaret C.

Bookkeeper

> "The main problem I have is that we are a small business and submit VAT quarterly"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2713406)

AY

Alison Y.

Director

> "Ease of use, simple spreadsheet upload from existing data - copy and paste into template provided..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4743574)

SC

Steve C.

Director

> "I did have a query which I emailed to 123Sheets support but it seems to have been completely ignored..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2874426)

JW

James W.

Maestro

> "Very easy to use and takes the output from Sage with no complications."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6011616)

DB

David B.

Financial Controller

> "Site has been down for maintenance a bit recently"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2730588)

RM

Robert M.

Owner

> "Easy to use once HMRC let me into my mum's VAT account!"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6194867)

MW

Marc W.

Sole Trager

> "A lot of products are over designed these days."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2555650)

TA

Teresa A.

Secretary and Director

> "It bridged the gap with my existing software and making tax digital."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4839098)

CT

CHRISTOPHER T.

Director

> "Initially the start up had problems."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2585169)

JW

John W.

Owner

> "This software has a great online demo (to remind you what to do each quarter!) and then makes filing..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3707821)

DR

David R.

Manager

> "Being forced by the Government to use this software that requires paying for is the only draw back."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3255109)

MG

Marcela G.

Accountant

> "Ease to operate, good customer service,"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6279461)

NW

Nicola W.

Director

> "There are no features I dislike in this software"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4452104)

IM

Ian M.

Optometrist

> "Affordable, easy to use and does just what I need it to. "

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6158540)

SL

Sarah L.

Director

> "There are no features that I don't like."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3882396)

AJ

ANNE J.

Company Secretary

> "It is easy once you have remembered what you did last time ie 3 months ago."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6333248)

DB

David B.

Director

> "Not always easy to work out how to use first time"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4291906)

GS

George S.

Management Accountant

> "Simple & Cost Effective. "

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6059760)

MW

Marc W.

Sole Trager

> "A lot of products are over designed these days."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2555650)

DD

Deborah D.

Administrator

> "I use the software to submit VAT returns and it's useful to just visit the site and enter my own..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3483399)

JLC

John L C.

Director

> "Never has their service let us down in an way."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7065444)

RM

Richard M.

Electrical Engineer

> "It is the best platform that I have found for ease of use when filing VAT returns"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4961428)

JC

Joan C.

Director

> "I am not a high profile user therefore time spent providing me with appropriate assistance must not be..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6179640)

[View Reviews](https://www.capterra.com/p/185126/123-Sheets/reviews/)

## User interface

[Avalara](https://www.capterra.com/p/75673/AvaTax/)

3.97 (357)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)

4.68 (222)

### Features

Avalara

Top features

21/44

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Address Validation
-   Adjustments
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Autonomous Task Execution
-   Cash Flow Management
-   Client Portal
-   Consumer Use Tax
-   Credit Card Processing
-   Data Import/Export
-   Document Management
-   Document Templates
-   Electronic Payments
-   Exemption Management
-   Exemptions
-   For eCommerce
-   Generative AI
-   Global/Cross Borders
-   GST
-   Invoice Management
-   Localization
-   Multi-Currency
-   Natural Language Interaction
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Returns
-   Sales Tax Management
-   Secure Data Storage
-   Taxability Verification
-   Tax Calculation
-   Tax Compliance
-   Tax Filing
-   Third-Party Integrations
-   Transaction Tracking
-   User Management
-   Value Added Tax (VAT)
-   Workflow Automation

[See all features](https://www.capterra.com/p/75673/AvaTax/#features)

123 Sheets

4/44

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Address Validation
-   Adjustments
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Autonomous Task Execution
-   Cash Flow Management
-   Client Portal
-   Consumer Use Tax
-   Credit Card Processing
-   Data Import/Export
-   Document Management
-   Document Templates
-   Electronic Payments
-   Exemption Management
-   Exemptions
-   For eCommerce
-   Generative AI
-   Global/Cross Borders
-   GST
-   Invoice Management
-   Localization
-   Multi-Currency
-   Natural Language Interaction
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Returns
-   Sales Tax Management
-   Secure Data Storage
-   Taxability Verification
-   Tax Calculation
-   Tax Compliance
-   Tax Filing
-   Third-Party Integrations
-   Transaction Tracking
-   User Management
-   Value Added Tax (VAT)
-   Workflow Automation

[See all features](https://www.capterra.com/p/185126/123-Sheets/#features)

### Recognition

No recognitions have been awarded to Avalara

123 Sheets

Best Value Sales Tax Software (2024) 

### Deployment & support

Avalara

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

123 Sheets

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Avalara

-   By Avalara
-   Located in United States
-   Founded in 2004

123 Sheets

-   By 123 Sheets
-   Located in United Kingdom
-   Founded in 2016

## Popular Comparisons

[Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.97 (357)](https://www.capterra.com/p/75673/AvaTax/reviews/)

vs

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4.6

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[Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.97 (357)](https://www.capterra.com/p/75673/AvaTax/reviews/)

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Contact vendor for pricing

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vs

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Contact vendor for pricing

Price

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4.6

Features

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[View full comparison](https://www.capterra.com/compare/185126-189398/123-Sheets-vs-QuickBooks-Online)

[Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.97 (357)](https://www.capterra.com/p/75673/AvaTax/reviews/)

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Contact vendor for pricing

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$2210/year

4.6

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4.6

Ease of Use

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