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Accounts Receivable Management, 1st Party debt Collection, 3rd Party Collection, Collection Attorneys, Government, Healthcare, Debt Buyers, Financial Services, Education, Banking, Utilities.
Small and Medium Businesses with +200 (and up to 25,000) invoices/ accounts to collect every month.
The customer service Dakcs provides is outstanding. I love the fact that you can always talk to someone and they are willing to help.
The vague error ID's has always been a frustration on the I/T side. We do not know how to help as its just an error code.
The software is solid and a great value for the price. No software is perfect and there are areas that I think they could improve, but overall I highly recommend DAKCS.
The lack of stability and follow up is there biggest down fall.
I like Beyond because of its user friendly platform. Beyond is the best ARM software on the market today.
For example - there are not enough characters available in the last name field (actually in most of the name and address fields). Which cause letters to go out address wrong or with info truncated.
I like the ease of use (especially with the Beyond product - which is WAY better than Sting) and integration with PDC4U.
With that being said, the improvements are coupled with the frustration in the lack of communication and training as the improvements are rolled out.
Beyond ARM
Moonflow
Top FeaturesBeyond ARM
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Moonflow
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