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Wrike vs ServiceM8: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 16,019 reviews from Scheduling users.
% Fit
Missing features
Feature ratings
Booking Management
4.8
Calendar Management
4.5
Real-time Scheduling
4.5
Mobile Access
4.2
Customer Database
NA
% Fit
Not enough reviews
Feature ratings
Booking Management
4.5
Calendar Management
3.8
Real-time Scheduling
--
Mobile Access
3.5
Customer Database
4.0
User satisfaction
4.3
User reviews2,758
Ease of use
4.1
Functionality
4.3
Value for money
4.2
Customer support
4.3
4.6
User reviews303
Ease of use
4.6
Functionality
4.4
Value for money
4.7
Customer support
4.5
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.

ServiceM8 is for trade contractors & service businesses, like electricians, plumbers, HVAC, refrigeration, pest control, garden care, cleaners, fire protection, locksmiths, appliance repair & more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Graeme C
Head of Operations
5.0

Speaker 1: Hi, my name is Graham. I'm head of Media Operations at EssenceMediacom, and my rating out of five for Wrike is five. So we looked at all kinds of similar systems before choosing Wrike. Monday.com, Visor, Teamwork, Quickbase. None of them really came up to what we really wanted from a system that was going to integrate fully with our systems and support that management workflow from end to end. So the reasons that we chose Wrike is that it was going to help our business through our year of transformation. It was going to help us set tasks and manage tasks and manage that workflow all the way from top to bottom throughout our whole company. It was quite easy to onboard with Wrike. It took somewhere between three to six months. We went into a lot of detail with the Wrike team, they held our hand through the process, and they ended up integrating with the majority of our systems. The advice I would give people who are considering Wrike for their company is it the right fit, is it going to support your management, is it going to integrate with your systems, and is their company the right fit for you?

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76113 video thumbnail}
1 Video
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76113
5 screenshots
110711
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Absence Management
207
Important
Access Controls/Permissions
388
Important

Wrike

Top Features
34/37
  • Absence Management
  • Customer Database
  • Room Booking
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Customizable Branding
  • Customizable Fields
  • Drag & Drop
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Real-Time Notifications
  • Real-time Scheduling
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Self Service Portal
  • Shift Swapping
  • Task Scheduling
  • Third-Party Integrations
  • Timesheet Management
  • Time Zone Tracking
  • User Management
See All features
Hide Scheduling Software Features -

ServiceM8

28/37
Show Scheduling Software Features +
Wrike
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ServiceM8
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Wrike
  • By Wrike
  • Located in United States
  • Founded in 2007
ServiceM8
  • By ServiceM8
  • Located in Australia
  • Founded in 2010
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