# Compare Wrike vs When I Work 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare When I Work and Wrike based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76113-121248/Wrike-vs-When-I-Work

---

# When I Work vs Wrike Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

When I WorkWrike2/4 selected

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

[## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting Price

$2.50/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [1,270 reviews](#user-reviews)

Positive

1,142

Neutral

92

Negative

36

[## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [2,883 reviews](#user-reviews)

Positive

2,569

Neutral

220

Negative

94

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 20,811 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Mobile Access

4.5

Booking Management

NA

Calendar Management

4.4

Real-time Scheduling

4.4

Customer Database

NA

71%Fit

Missing features

Feature ratings

Mobile Access

4.2

Booking Management

4.8

Calendar Management

4.5

Real-time Scheduling

4.5

Customer Database

NA

User satisfaction

User satisfaction

4.5

User reviews[1,270](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.4

User reviews[2,883](https://www.capterra.com/p/76113/Wrike/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$2.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.

Best for

Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment.

## User reviews

Pros & cons

Stenie O.

Owner CEO

> "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622)

ACG

Adem Can G.

Operations Manager

> "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to not..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

GB

Gareth B.

Office manager

> "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439)

JR

Jonathan R.

IT Admin

> "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270)

RM

Rose M.

General Manager

> "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655)

MY

Melyssa Y.

Manager

> "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

MR

Melany R.

DSP

> "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

VR

Verified Reviewer

Account Manager

> "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

EM

Edward M.

General Manager

> "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff and..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998)

TW

Taylor W.

Construction Engineer

> "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442)

MY

Melyssa Y.

Manager

> "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

JR

Justin R.

Digital Librarian

> "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

VR

Verified Reviewer

PS

> "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules just..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522)

EW

Erin W.

Coordinator

> "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876)

ES

Ed S.

Practice Manager

> "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

LB

Laura B.

Manager

> "Specifically trying to differentiate between inperson and phone shifts was challenging"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

MN

Muna N.

Customer service rep

> "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015)

JA

Joseph A.

Marketing Specialist

> "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095)

VR

Verified Reviewer

Cook

> "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508)

CR

Christina R.

Instructor

> "I don’t like that you can’t see the full month calendar and it is expensive to add new users"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278)

TS

Tanya S.

Director of Operations

> "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595)

YA

Yanina A.

Patient Care Coordinator

> "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

SM

Soren M.

Coach

> "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid each..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

VR

Verified Reviewer

Rental Manager

> "The Mobile version can be difficult to use as an admin. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443)

LB

Laura B.

Manager

> "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

AW

Adam W.

Operations Manager

> "It was difficult to add depth to the tasks and scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031)

CD

CJ D.

GENERAL MANAGER

> "Managers are in control of the system and it helps us in time accuracy with each staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694)

VW

Veronica W.

Supervisor

> "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510)

ES

Ed S.

Practice Manager

> "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

RB

Regina B.

Manager

> "It’s not easy to adjust someone’s hours if they clock out late, etc.."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078)

Lauren H.

Practice Manager

> "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off requested,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656)

Paige F.

Production team breakout team

> "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816)

LK

Lindsey K.

Operations Manager- we are a plumbing company- no option for this in industry

> "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940)

NC

Nick C.

Executive Clinical Director

> "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

TM

Tom M.

Managing Partner

> "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304)

SU

Samantha U.

Director

> "The app is not as easy to customize the schedules as much as it is online."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938)

Tomoya K.

Customer Service Representative.

> "It allowed me to even track my time so i was early for work."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

CA

Char A.

Site Administrator

> "Cannot change shift schedules/starting day easily"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905)

MN

Matthew N.

Assistant Director

> "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952)

KM

Katie M.

Administrative Assistant

> "It's not really with When I Work but the way that our shifts are named and the times, it makes it a little confusing but that's on our..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6294007)

DM

Danielle M.

administrative assistant

> "our techs can use this on their mobile devices and it makes it simple for them to use"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035954)

AV

Asha V.

Beauty Specialist

> "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592)

MS

Mallory S.

Clinical Operations Manager

> "The ability to set recurring availability is a huge plus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538)

NG

Nina G.

General Manager

> "Messaging program was not reliable and some employees weren't getting messages"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999)

DL

Dakota L.

Administrative Associate

> "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954)

NC

Nick C.

Executive Clinical Director

> "The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

SM

Sarah M.

Ops Mgr

> "Fantastic- saves our management team and workforce a lot of redundancy and missed communication. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102148)

EM

Ezra M.

Owner

> "The graphics could be a little better but the functions far out weigh the graphics by far."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873)

Jenica R.

Administrative Assistant

> "It also saves a lot of back and forth with the employees compared to manual scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7085228)

AL

Anjali L.

\-

> "Sometimes the clock in/clock out doesn't detect the location properly and takes a long time."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6475366)

YA

Yanina A.

Patient Care Coordinator

> "The notifications keep me updated if anything changes, and I like that I can clock in and out from my phone."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

ZZ

Zoë Z.

Receptionist

> "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

SM

Sean M.

Store director

> "Love the hour tracking and pay tracking function"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102165)

BC

Benjamin C.

General Manager

> "Can be a little too quick to send out email updates to staff when changing scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072)

JR

Jessy R.

Patient Care Coordinator

> "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483)

AE

Amanda E.

Front desk manager

> "Staff communication not easy but did not seem like the softwares main focus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735)

ZL

Zach L.

Warehouse Manager

> "I like how quickly you can edit information in the platform and quickly pull timesheet data."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6842426)

ZZ

Zoë Z.

Receptionist

> "While the app is good, the interface can be a bit clunky and unintuitive at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

ES

Ed S.

Practice Manager

> "I definitely save time doing payroll sheets at the end of the pay period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

KS

Kyshira S.

Digital Content Creator

> "Sends too many alerts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226)

JC

James C.

Partner

> "Creating a schedule for 20+ people can be done in minutes, easily customizable."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765923)

JR

Justin R.

Digital Librarian

> "Time off requests can't be changed, only deleted and re-added. Why?"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

Tomoya K.

Customer Service Representative.

> "It allowed me to see my work schedule with ease."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

ZZ

Zoë Z.

Receptionist

> "It had several glitches that significantly impacted its usability."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

MR

Melany R.

DSP

> "The customer service was amazing when i requested tutorials to provide my staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

CH

Cindy H.

Adminitrator

> "What I liked the least about When I Work is the time tracking feature because it real time updates are not automatically available..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4857822)

ACG

Adem Can G.

Operations Manager

> "Shows the conflicts automatically notifications are solid."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

KB

Kayla B.

Operations

> "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128)

AM

Angie M.

Part-Time Guest Services

> "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478)

SM

Soren M.

Coach

> "Overall my experience with the application was fair, but I would not recommend the application to other customers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

VR

Verified Reviewer

Account Manager

> "I liked how easy it was to view shifts, request time off, and communicate with the team all in one place."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

HH

Heather H.

MA

> "I dislike that I have to switch between positions."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6866888)

KM

Katie M.

Administrative Assistant

> "I also love the ability to run reports to tell me who worked which shift and it puts it right onto an excel spreadsheet."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6294007)

HH

Heather H.

General Manager

> "Sometimes there is a lot of detritus and repeated shifts that shouldn't be."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807)

JS

Julia S.

Director of Operations

> "I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6560024)

AA

Alex A.

Chiropractor

> "Sometimes when using the app version there is a delay."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118)

SU

Samantha U.

Director

> "I also like that. If someone requests time off, it’s automatically sent to the people available to pick up the shift."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938)

AS

Ashley S.

HR & Training Specialist

> "We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___5004409)

YA

Yanina A.

Patient Care Coordinator

> "I like how everything I need—like shift details, time-off requests, and messaging—is all in one place."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

AS

Amanda S.

Administrative

> "This is a very basic program and does not offer as much as other programs do."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6710449)

[View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/)

VR

Verified Reviewer

Senior Project Specialist

> "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933)

SS

Suzanne S.

Marketing Project Manager

> "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515)

RR

Rafia R.

Graphic Designer Visual Branding

> "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669)

SH

Suhail H.

QA Member

> "A stream of notifications can clutter the interface, making it more difficult to concentrate on an urgent QA at peak activity production cycles."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6780625)

AS

Aaron S.

Graphic Designer

> "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836)

VR

Verified Reviewer

Senior project manager

> "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945)

David S.

Project Manager

> "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs,..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171)

VR

Verified Reviewer

PMO

> "It can feel a bit overwhelming at first because there’s a lot to explore, and the notifications can pile up if you don’t tweak the settings."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7033551)

SH

Suhail H.

QA Member

> "I’ve been able to monitor fabric and stitching quality issues live, which allows our team to catch defects as soon as they’re present, assuring that my company's..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6780625)

JL

Jason L.

Project Manager

> "It can also be slow or glitchy when handling large projects with many users."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7029748)

PS

Pereira S.

Informatics Engineer

> "The platform syncs effortlessly with GitHub and Jira, allowing for seamless data transfer and automation of development workflows."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6765110)

VH

Vontavius H.

Chief Executive Officer

> "It doesn’t have enough features on the free version to compete with platform such as Asana"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161)

AD

Ann D.

Project Manager

> "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446)

DM

Dana M.

Fulfillment Manager

> "Sometimes they send random "helpful" emails but i really don't need those, it clogs up the inbox."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7027968)

GK

Ghassen K.

Generative AI Instructor

> "Wrike has project visualization dashboards and reports which allow us to achieve a clear overview of our projects activities making it easy to track our progress."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6848156)

VR

Verified Reviewer

Senior Project Specialist

> "There is nothing in particular that I didn't like about Wrike. Once there was a bug when I didn't get notifications or got them with delays."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933)

EG

Erin G.

Marketing Specialist

> "It has so many great features and capabilities - time logging, reporting, task dependencies, status changes, automation, request forms...the list goes on and on."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6767498)

AL

Amber L.

Discharge Planner

> "Apart from lack of offline access feature, I have nothing else that I dislike when using Wrike to streamline PPM processes."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6884212)

GK

Ghassen K.

Generative AI Instructor

> "Wrike has a collaboration workspace fitted with outstanding team communication features which allows us to easily share information and work together on our projects."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6848156)

JN

Josh N.

Realtor

> "In addition, the configuration of the custom fields is very limited, so this makes me work with just enough and I do not feel that I have total freedom of customization."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063)

JL

Jason L.

Project Manager

> "Wrike is a great software as long as someone learns the system in detail and champions how it gets organized from the beginning of the setup, and then maintains it..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7029748)

LW

Lori W.

Marketing Coordinator

> "Occasional slowness in the interface, as well as a tough time finding nested comments in the chats from time to time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6845999)

SC

Stefano C.

Head of PM

> "The dashboard is clear and customizable, allowing teams to easily track progress and stay organized."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7069760)

EAJ

Esami Allan J.

Web Developer

> "Wrike lacks better workflow management,which makes it abit slow to assign tasks to specific individual."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6856010)

PS

Pereira S.

Informatics Engineer

> "It has enhanced our collaboration on all our tasks and project visibility which has helped to boost our project completion rates by 37%."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6765110)

SP

Sven P.

RnD Manager

> "However, without this commitment, the tool can quickly become fragmented, underutilized, or frustrating – especially for teams who are less technically inclined."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855286)

TA

Tim A.

Strategic Operations Director

> "What I like most is it allows us to break projects down into tasks and subtasks, assign owners and deadlines easily."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855852)

Ravi V.

QA

> "They have a mobile app but it is not good as using wrike on computer."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7053087)

SM

Sampad M.

Software developer

> "Its automation and proofing tools help to save our time and reduce email clutter."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7036320)

SF

Stuart F.

Junior Product Manager

> "The automated updates/reminders could do with more detail as to what project they relate to, can be a little confusing when you have many open projects."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6679320)

JG

Joy G.

Owner and Graphic Designer

> "Wrike enables me to plan, track and manage projects without following manual processes via workflow automation."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6788047)

VR

Victoria R.

Manager, Project Management

> "Wrike can become overwhelming, and tasks may get lost if they are not organized in the correct space or folder"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6838974)

FB

Francesco B.

Marketing Consultant

> "The best thing about Wrike is it brings all our project work together which help to streamline workflows and team collaboration."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6818726)

ML

Michele L.

Project Analyst

> "It lacks features like gantt charts and advanced reporting tool."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6790147)

KP

Katrina P.

IT Analyst

> "It allows me to easily track my tasks as I am working on them."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7049584)

BS

Brittany S.

Senior Project Manager

> "Some of the tools feel a little underdeveloped, like Calendars and reports."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6856660)

KN

Kristen N.

Marketing Manager

> "Dashboards help to keep work visible on an individual and team level. Plus, every team member can view the communication surrounding decisions per project or task, which..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6705672)

JL

Jason L.

Project Manager

> "Wrike can be overly complicated and difficult to learn for new users."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7029748)

LS

Lauren S.

Full-Stack Developer

> "Wrike gives my 5-person team the structure and automation we need to work like a larger organization."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7050624)

Shelly E.

EIMS Director

> "There aren't many things I dislike about Wrike but if I need to pick something, I would say the ability to work with outside emailing."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6854518)

JN

Josh N.

Realtor

> "The reports with this platform are the most important of all the benefits obtained with this platform since they are generated instantly and are very clear with the..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063)

Owen C.

programmer

> "When the entire team works on the same project, the speed of the platform can collapse and not allow quick changes to be made."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6243946)

JN

Josh N.

Realtor

> "The dashboard of this platform has allowed us to better organize collaborative work by being able to manage team tasks in a simple way, without so many processes in the..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063)

SS

Suzanne S.

Marketing Project Manager

> "It's a burden and very time-consuming when I have hundreds of automations in place."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515)

Ana R.

Booking Executive

> "It offers top-notch work planning tools like Gantt charts which assist us in creating work plans to allow us achieve the project end goals."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6549999)

MC

Michael C.

Director of Survey Research

> "Changing user experience hard to manage for legacy users"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7050129)

BA

Belizario A.

Consultor Indenpendente de Gestão de Dados

> "Wrike is a versatile project management and collaboration tool that offers a range of services including Business Management, Time Tracking, Dashboard, and Creative..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6348402)

Christal H.

HR Operations

> "On occasion, updates didn't seem to process in real time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7070231)

MHB

Mahmudul Hasan B.

Wrike-best for project management and collaboration tool

> "Besides, the interoperation with different types of tools and powerful reporting & analytics features let teams reflect on performance closely as well as make..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6421347)

AS

Allison S.

Marketing Coordinator

> "I have to admit the initial onboarding can feel a bit overwhelming for new team members."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7035890)

SA

Sadiq A.

Senior Partner

> "Wrike allocates a wide array of features which enables me to nearly perform over 75% of my daily duties such as time tracking, collaboration and project management..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6561875)

Emily B.

Project Manager

> "Some platforms just have community discussion boards, and those don't provide immediate assistance."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855616)

SU

Saad U.

Strategy Analyst

> "Wrike facilitates robust PPM capabilities which enables me to save time by eradicating manual processes through real-time automation."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6708539)

MW

Matthew W.

Marketing Head

> "The interface takes time to get used to, its not for basic task management."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6808481)

VR

Verified Reviewer

Marketing Operations Manager

> "Our org needed Gantt charts to properly track multiple dependent tasks across multiple projects, Wrike makes timelines and outstanding tasks clear and easy to..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6241264)

MM

Mohammed M.

Senior Software Developer in Test

> "I did not test it with a large team or organization, so I'm not sure how it performs in those settings."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6781912)

KM

Kanye M.

Programmer

> "It has a more fluid collaboration between teams that allows us to have a more fluid work with the necessary management tools to share files in a very efficient and fast..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6586713)

TK

Thami K.

Brand Marketing Coordinator

> "It can feel a bit overwhelming for new users (like when I was new to the platform) because it has so many features, and the interface isn’t always the most intuitive."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6582175)

NT

Nikos T.

Head of SEO

> "It's so flexible and adaptable to different types of projects and teams and allows us to coordinate with client-teams as well."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855360)

MM

Marylet M.

Owner

> "Pricing plans might not be appropriate for startups or small businesses, and the interface might confuse novice users."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6331070)

BB

Brian B.

IT Project Manager

> "It provides a robust set of features, such as task management, project scheduling, resource allocation, time tracking, and collaboration tools, to streamline team..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6705342)

Ruchir A.

Cloud Support Engineer

> "There is a steep learning curve and the interface can get overwhelming."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6798178)

Zack R.

Public Relations Specialist

> "Wrike flexibility allowed us to integrate it with other products like resource planning tools helping us to manage all project operations holistically."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6754862)

JM

Jordan M.

HR Generalist

> "Filtering options are limiting and annoying."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6832541)

Ravi V.

QA

> "The flexibility level and customisations to manage complex workflows is really nice to have."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7053087)

KG

Kirsten G.

Digital Designer and Video Editor

> "Navigating Wrike has proved tricky for some of our team member's."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855625)

Walter G.

Adviser

> "improved the way of managing all projects from different but connected areas, we can all work from the same team on the same project to develop corrections in real time..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6378506)

VR

Verified Reviewer

Digital Marketing Specialist

> "This can make it difficult to present data to the needs of the team or company. Although the pre-built reports are useful in most cases, I found the limited..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___4880082)

JW

Jeff W.

Creative Lead

> "It keeps projects organized, communication tight, and deliverables on track, all while feeling surprisingly intuitive."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7050097)

DK

David K.

Chief of Clinical Services

> "I am a daily user of Wrike and I do not experience bugs which last more than two years before they are fixed by vendor technical team."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6528843)

MD

Marco D.

Area Coordinator

> "Overall Wrike helps tremendously in managing tasks, workflows, progress tracking and whole overview of the project."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6813479)

FS

Francesca S.

Technology Administrator

> "The interface is a little overwhelming at times especially when looking at multiple projects on the gantt chart"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6432297)

Melissa J.

Manager

> "I also have a lot of repetitive type tasks and the ability to map out a blueprint to replicate is such a time saver."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855561)

SC

Steven C.

Web Designer and Content Writer

> "Choosing the ideal workflow was challenging when we were starting out since most of the team members forgot about moving the cards. If your project has many stages/..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___5028041)

JN

Josh N.

Realtor

> "This platform is not only another organizer for project management but also provides data efficiently to the main project administrators and thus be more effective with..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063)

VR

Verified Reviewer

Lead Community Manager II

> "The interface can be overwhelming initially, and it may take time to learn and navigate the numerous features and options available. While Wrike offers a degree of..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___4732473)

BS

Brittany S.

Senior Project Manager

> "I appreciate that they have a user advocacy platform that gamifies their participation and encourages helping others, learning, and you can even earn swag."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6856660)

RC

Raquel C.

social media analyst

> "Today, for each demand a new task is created. If I need to approve some things, I will have several tasks for each approval and once completed, I no longer have access..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6227573)

NN

Nick N.

Owner

> "I used Wrike because it’s pretty intuitive, and it lets you connect nearly all the tools you need and move your processes or import data without too much fuss."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6865410)

Walter G.

Adviser

> "It has never happened to me that I have had problems with poor performance or bad service from customer service, nor do I feel that they need to correct something in..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6378506)

[View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/)

## User interface

4.47 (1,270)

4.36 (2,883)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

When I Work

29/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/121248/When-I-Work/#features)

Wrike

Top features

36/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/76113/Wrike/#features)

### Recognition

No recognitions have been awarded to When I Work

No recognitions have been awarded to Wrike

### Deployment & support

When I Work

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wrike

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

When I Work

-   By When I Work
-   Located in United States
-   Founded in 2010

Wrike

-   By Wrike
-   Located in United States
-   Founded in 2007

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4.3

Features

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4.5

Ease of Use

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[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

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$10/month

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[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

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Features

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76113-147657/Wrike-vs-monday-com)

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

vs

[Deputy](https://www.capterra.com/p/167811/Deputy/)[4.61 (768)](https://www.capterra.com/p/167811/Deputy/reviews/)

$2.5/month

Price

$6.5/month

4.3

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy)

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,483)](https://www.capterra.com/p/211559/Trello/reviews/)

$10/month

Price

$5/month

4.3

Features

4.3

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76113-211559/Wrike-vs-Trello)

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

vs

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.70 (6,994)](https://www.capterra.com/p/151722/TSheets/reviews/)

$2.5/month

Price

$20/month

4.3

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121248-151722/When-I-Work-vs-TSheets)

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$10/month

Price

$10/month

4.3

Features

4.6

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/76113-158833/Wrike-vs-ClickUp)