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Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.
For Schedulers who schedule shifts where participants have can dictate what shifts they are available to work. Managers of all type - Sales, Volunteer, retail.
What I appreciated most is the ease of use of the interface, the ability to customize dashboards to track progress, and the integration with other tools that I use daily.
Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called.
It has amazing features like task prioritization, customizable workflows and seamless collaboration. It allows working with team members in realtime and share files with ease.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects.
Who can say for sure that I didn't utilize the assistance, in light of the fact that there are access logs, and still keep up with the unapproved charges.
Wrike has a great interface. I have come to love this software because of how easy it is to use.
Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.
The ease of use and fair generation of shifts for my office was the perfect solution for my office.
I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers.
I love how it won't schedule on days that we specifically schedule agents off on, I also enjoy the ease of use. It's simple to add agents, and add/edit their requests to be off.
The option buttons should be larger. Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do.
It is very helpful that it does mostly all of the work for me and therefore saves me time which allows me to make the agent's happy and offer them what they are asking for.
With multiple locations, the calendar orders the shifts in an odd way. However, it gets the job done.
The product is super easy to navigate and it is very useful for my monthly duty calendar.
I solve the problem of unfairness and also scheduling on days people aren't available.
Speaker 1: Hi, my name is Graham. I'm head of Media Operations at EssenceMediacom, and my rating out of five for Wrike is five. So we looked at all kinds of similar systems before choosing Wrike. Monday.com, Visor, Teamwork, Quickbase. None of them really came up to what we really wanted from a system that was going to integrate fully with our systems and support that management workflow from end to end. So the reasons that we chose Wrike is that it was going to help our business through our year of transformation. It was going to help us set tasks and manage tasks and manage that workflow all the way from top to bottom throughout our whole company. It was quite easy to onboard with Wrike. It took somewhere between three to six months. We went into a lot of detail with the Wrike team, they held our hand through the process, and they ended up integrating with the majority of our systems. The advice I would give people who are considering Wrike for their company is it the right fit, is it going to support your management, is it going to integrate with your systems, and is their company the right fit for you?
Prioritize real-user-identified key features according to your needs to find your best fit.
Wrike
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