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Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.
Healthcare organizations who want to streamline administrative efforts in any department including intake, claims and reimbursement, accounts payable, human resources, mailroom and purchasing.
What I appreciated most is the ease of use of the interface, the ability to customize dashboards to track progress, and the integration with other tools that I use daily.
Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called.
It has amazing features like task prioritization, customizable workflows and seamless collaboration. It allows working with team members in realtime and share files with ease.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects.
Who can say for sure that I didn't utilize the assistance, in light of the fact that there are access logs, and still keep up with the unapproved charges.
Wrike has a great interface. I have come to love this software because of how easy it is to use.
Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.
This creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history.
Sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away.
Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB.
The programs do stop and skip a lot and make it difficult to complete everything in a timely manner do to the issues.
It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order.
Love the way you can set up bins and escalations that help you to move your documents through the work flow process from user to user with ease.
It can be frustrating as to how easy it can be to lose the little plus sign on a task in work order view when adding additional documentation.
Speaker 1: Hi, my name is Graham. I'm head of Media Operations at EssenceMediacom, and my rating out of five for Wrike is five. So we looked at all kinds of similar systems before choosing Wrike. Monday.com, Visor, Teamwork, Quickbase. None of them really came up to what we really wanted from a system that was going to integrate fully with our systems and support that management workflow from end to end. So the reasons that we chose Wrike is that it was going to help our business through our year of transformation. It was going to help us set tasks and manage tasks and manage that workflow all the way from top to bottom throughout our whole company. It was quite easy to onboard with Wrike. It took somewhere between three to six months. We went into a lot of detail with the Wrike team, they held our hand through the process, and they ended up integrating with the majority of our systems. The advice I would give people who are considering Wrike for their company is it the right fit, is it going to support your management, is it going to integrate with your systems, and is their company the right fit for you?
Wrike
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