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Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.
Whatagraph enables marketing teams to consolidate data from all channels, organize it, and turn it into dashboards and reports for internal analysis or external sharing.
What I appreciated most is the ease of use of the interface, the ability to customize dashboards to track progress, and the integration with other tools that I use daily.
Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called.
It has amazing features like task prioritization, customizable workflows and seamless collaboration. It allows working with team members in realtime and share files with ease.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects.
Who can say for sure that I didn't utilize the assistance, in light of the fact that there are access logs, and still keep up with the unapproved charges.
Wrike has a great interface. I have come to love this software because of how easy it is to use.
Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.
I loved the UX and the simplicity. When I signed up, I could start using the tool in just a few minutes, which is really nice for this kind of tool.
This was just an absolutely horrible experience. For marketing agencies especially in the US I would highly to STAY AWAY.
We needed a solution and chose Whatagraph as it seems like a really attractive startup, really excellent customer support and a vision of where the product is heading.
The sales professional lied to us. The customer service has extremely slow.
This software is really easy to use, ver user friendly. I like the interface and has really help the agency to save time in reporting for clients.
Even if the source is connected, there is no guarantee that it will not be disconnected for no reason.
The ease of receiving an email regularly to let me know the latest report is ready for viewing is priceless. The quality of the reports themselves in the platform is excellent as well.
I have no idea how many customers they had, but I'm the one who brought it to their attention.
Speaker 1: Hi, my name is Graham. I'm head of Media Operations at EssenceMediacom, and my rating out of five for Wrike is five. So we looked at all kinds of similar systems before choosing Wrike. Monday.com, Visor, Teamwork, Quickbase. None of them really came up to what we really wanted from a system that was going to integrate fully with our systems and support that management workflow from end to end. So the reasons that we chose Wrike is that it was going to help our business through our year of transformation. It was going to help us set tasks and manage tasks and manage that workflow all the way from top to bottom throughout our whole company. It was quite easy to onboard with Wrike. It took somewhere between three to six months. We went into a lot of detail with the Wrike team, they held our hand through the process, and they ended up integrating with the majority of our systems. The advice I would give people who are considering Wrike for their company is it the right fit, is it going to support your management, is it going to integrate with your systems, and is their company the right fit for you?
Joseph H.: Hi, my name is Joseph. I am a CEO and I would give Whatagraph a two out of five. For more ratings, click below. Prior to Whatagraph, we were using, and to some degree still are using, reporting tools from various different types of software, different types of applications. We were combining all of these into a custom report that we created ourselves. So part of the problem that we were hoping Whatagraph would solve would be what I believe their core promise is that they're able to integrate all of these different software applications and create a combined report from all of these different tools. I chose Whatagraph initially because during the sales process, we were told yes to the answer to all of our questions. Could it be branded? Yes. Could it include Google Docs or Google Sheets rather? Yes, it could. Could it do this that we needed to do that, that we needed to do? The answer to everything was yes. So initially, it seemed like a great solution to be able to connect all of these different services that we were using and automate reporting into one compiled report every month. That theoretically would save a lot of time for my team. So after we signed on and committed to the application, we had a lot of hiccups upfront. The software was incredibly buggy right out of the gate. One of the first things was the date selection picker, which is a core piece of functionality for any kind of reporting software tool. It didn't work. I guess I was the person who let them know that it didn't work. So they acknowledged that it was a bug and it took a couple days to deal with that before we could get moving. Then just trying to use the software throughout, it was rather buggy. There seemed to be some sort of caching issue where you would make a change in the software and that change may or may not be reflected depending upon how you did things. So it just seemed buggy, more of like a beta product than something that was ready to be marketed as it was at the time. So we did have some difficulty getting started. Yeah. If you are considering a software tool like Whatagraph, or Whatagraph specifically, I would strongly encourage you to do everything that you think that you might need to do with it during the trial, because they will not give you a refund if you go beyond the trial and you find out that it doesn't do what you need it to do. We were told specifically that it would work with Google Sheets and we were not able to successfully make that happen. We had to get their software team involved and we got close to something that was approaching something that might someday be usable, but it just didn't work for us. So my advice would be, you're going to be told yes, throughout the entire sales process, but you need to go in and really think of every single scenario in which you would want to use this before committing to actually purchasing it because you will not get your money back.
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