# Compare Wrike vs Pendo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wrike and Pendo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76113-151951/Wrike-vs-Pendo-Platform --- # Wrike vs Pendo Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WrikePendo2/4 selected [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) [## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $10.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [2,987 reviews](#user-reviews) Positive 2,670 Neutral 222 Negative 95 [## Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [238 reviews](#user-reviews) Positive 228 Neutral 7 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 36,534 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.5 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.4 \--%Fit Missing features Not enough reviews Feature ratings Task Management \-- Multiple Projects NA Project Planning/Scheduling NA Commenting/Notes NA Workflow Management 4.0 User satisfaction User satisfaction 4.4 User reviews[2,987](https://www.capterra.com/p/76113/Wrike/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.5 User reviews[238](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment. Best for Pendo is used by product managers, sales teams, IT departments, marketing professionals, customer success teams, and global enterprises. ## User reviews Pros & cons TF Thiago F. Head of Client Service > "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132584) DS Daniel S. Manager, Marketing Technology > "The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880) SF Sarah F. Marketing Technologist > "We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) MO Mabel O. Events Marketing Coordinator > "I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508) OW Ojaswini W. Software Developer > "Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991) JD John D. VP, Customer Engagement > "The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136781) LP Lauren P. VP, Sea Production > "It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) SB Serena B. Marketing Associate > "I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134366) MW Michael W. Director of Web and Organic Search > "I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134607) KH Kevin H. Director of Systems - On-Site Activities > "I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704) LP Lauren P. VP, Sea Production > "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) SS Sally S. Senior Marketing Operations Associate > "Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) AH Ayesha H. IT Project Coordinator > "It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145796) SS Suzanne S. Marketing Project Manager > "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the automation to see the..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515) VR Verified Reviewer Senior Project Specialist > "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933) MM Molly M. Marketing Specialist > "Sometimes the interface loads slowly, causing me to have to refresh my project page several times to access what I need." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134624) SF Sarah F. Marketing Technologist > "We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) GY George Y. Copywriter > "Performance can lag on large workspaces, and occasional UI quirks—like slow loading or inconsistent notifications—can interrupt momentum." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137291) OW Ojaswini W. Software Developer > "Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991) SS Sally S. Senior Marketing Operations Associate > "The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) MR Matilda R. Communciations Coordinator > "I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186) MO Mabel O. Events Marketing Coordinator > "The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508) SG Sophie G. Head of Customer Marketing > "Overall, Wrike has streamlined our creative workflows with its robust request forms and built-in proofing, even though its complex interface initially caused some friction in team..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132876) MR Marc R. Digital Media Strategist > "I find some of the new updates to not be communicated efficiently enough and then my dashboards and To-Do lists change and I have to figure out why." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134452) RR Ryan R. Marketing Manager > "Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy,..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134239) KK Kajol K. Campaign developer > "The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) VC Valerie C. Associate Director Creative and Brand > "It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134447) MW Marissa W. Director, Sea Production > "Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137265) RR Rafia R. Graphic Designer Visual Branding > "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669) DS Daniel S. Manager, Marketing Technology > "For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880) SU Shigeki U. VP > "It provided strong visibility into task ownership, status, and timelines, and also worked well for collaboration with external partners, not just internal teams." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210) SpT Stéphanie T. Trade marketing manager > "sometimes it happens that files are not saved directly after the work is done and need to be uploaded but it doesn't happen regularly to be honest." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132710) KH Kevin H. Director of Systems - On-Site Activities > "I particullarly like the report creation features that helps us with KPI and provides visibility of our current status to the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704) SB Shubam B. Analyst > "I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670) SW Sarah W. Directions of Retail > "I’ve really enjoyed Wrike and our company uses it daily to keep track of strategic initiatives, department initiatives and I even use it to track some personal things!!" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133528) VR Verified Reviewer Senior project manager > "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945) SU Shigeki U. VP > "Its ability to coordinate work across a wide group of internal stakeholders and external partners was a major strength. While there is a learning curve, it delivers strong value once..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210) SR Sankalp R. Senior Software Developer > "I understand it's very specific use case but initially we did have to face problems because of this between the client requirement and the tool's capabilities." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7142624) AS Aaron S. Graphic Designer > "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836) SB Shubam B. Analyst > "Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670) KK Kajol K. Campaign developer > "The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) JA Jessica A. Marketing Manager > "Sometimes the search tool can be a little difficult to find past projects and files." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136235) David S. Project Manager > "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs, Consulting..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171) KW Katherine W. Project Manager > "The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495) MF Maddy F. Coordinator > "The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134464) JJ Jules J. Graphiste > "Also, the free plan is quite limited, and some reporting tools feel a bit clunky compared to competitors." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136599) KW Katherine W. Project Manager > "Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495) John S. Director, Academic Innovation Media > "There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136317) VR Verified Reviewer Creative Projects Manager > "I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7138044) JR Jayasri R. Campaign specialist > "There are also occasional bugs and issues, like minor glitches or slow performance." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137658) TE Taryn E. Creative Manager > "It gives me clear visibility into timelines, priorities, and team workloads, which makes it much easier to keep projects on track." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040) SF Sarah F. Marketing Technologist > "It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) AD Ann D. Project Manager > "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446) TE Taryn E. Creative Manager > "When managing a large number of tasks, it can sometimes be difficult to quickly get to the core of the communication." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040) GK Ghassen K. Generative AI Instructor > "Wrike has project visualization dashboards and reports which allow us to achieve a clear overview of our projects activities making it easy to track our progress." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6848156) LD Lokesh D. Technical Manager > "The interface can also feel cluttered when managing multiple projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135085) LR Laura R. Marketing Communications Specialist > "The workflow and process management capabilities have helped us bring structure to projects that previously relied on scattered spreadsheets and email threads." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135953) LP Lauren P. VP, Sea Production > "For example, if everyone creates tasks their own way or names things differently, things can get messy fast." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) GK Ghassen K. Generative AI Instructor > "Wrike has a collaboration workspace fitted with outstanding team communication features which allows us to easily share information and work together on our projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6848156) VH Vontavius H. Chief Executive Officer > "It doesn’t have enough features on the free version to compete with platform such as Asana" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161) MM Molly M. Marketing Specialist > "I like my ability to easily organize a large volume of projects, making it a seamless process for finding necessary tasks." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134624) LD Lokesh D. Technical Manager > "The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135085) FB Fabio B. Digital Planner > "What I like most is definitely the ability to see, step by step and in real time, what a colleague is doing on a particular task, including the time they expect to spend on it." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137619) SA Sarah A. Marketing Exec > "I don't really use the information in the dashboard section so I find that area a little cluttered." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134186) JD John D. VP, Customer Engagement > "Real‑time visibility into tasks, dependencies, and workloads improves accountability and makes it much easier to spot issues early." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136781) MR Matilda R. Communciations Coordinator > "My least favorite thing about Wrike would be the lack of function mobile apps/views." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186) RR Ryan R. Marketing Manager > "Wrike offers a robust set of tools that allow me to implement and maintain processes for my organization." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134239) VR Verified Reviewer Senior Project Specialist > "There is nothing in particular that I didn't like about Wrike. Once there was a bug when I didn't get notifications or got them with delays." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933) KK Kajol K. Campaign developer > "It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) MR Matilda R. Communciations Coordinator > "I find that there are lots of bugs and it doesn't work the same way it does on desktop." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186) KM Kenda M. Media Buyer > "Wrike allows for an easy view of the current progress of a project, a place to organize and track projects" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7139128) SH Suhail H. QA Member > "A stream of notifications can clutter the interface, making it more difficult to concentrate on an urgent QA at peak activity production cycles." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6780625) LR Laura R. Marketing Communications Specialist > "Setting up workflows took minimal effort, and the flexibility to customize them to match our specific processes has been a huge win." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135953) AL Amber L. Discharge Planner > "Apart from lack of offline access feature, I have nothing else that I dislike when using Wrike to streamline PPM processes." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6884212) BS Briana S. E-Com Creative and Retention Manager > "I open Wrike daily and it's so nice to see what is "Ready", as our workflow status, for me in my dashboard as well." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7139658) JN Josh N. Realtor > "In addition, the configuration of the custom fields is very limited, so this makes me work with just enough and I do not feel that I have total freedom of customization." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063) NG Nate G. Director, Market Insights > "Overall, we have had a positive experience with Wrike over the past ~7 years. As our processes have evolved, we've been able to flex our Wrike instance to fit the basic needs of..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134510) LW Lori W. Marketing Coordinator > "Occasional slowness in the interface, as well as a tough time finding nested comments in the chats from time to time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6845999) MF Maddy F. Coordinator > "I also really value the platform’s flexibility—whether we’re managing simple to-do lists or more complex, multi-step processes, Wrike adapts well." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134464) SS Sally S. Senior Marketing Operations Associate > "Typically, our Customer Success Managers will take it back to their product team, and we won't hear anything about it. Or get told it is not possible." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) [View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/) RO Rayane O. Head of product > "We use it to monitor feature usage, communicate with our users to support onboarding, maximize the adoption of new releases, and even recruit..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059943) TK Tara K. Product Owner > "For example, multi-select response options aren’t currently supported, which can make collecting more nuanced feedback challenging." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) EC Emilee C. VP Product > "Pendo provides everything product teams need to not only set up and configure usage analytics but also to level up product management skillsets..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7070465) TN Thimmareddy N. Senior software engineer > "Missing accurate documentation for the installation across platform and use cases, and very limited help from community" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063388) TK Tara K. Product Owner > "The guide builder is intuitive and allows us to quickly support users at the right moment without requiring engineering support, which has been..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) TK Tara K. Product Owner > "One limitation is within polls and surveys, specifically the lack of certain question types." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) AD Antoine D. Product Manager > "This flexibility means I can use it for onboarding, feature adoption, and even communicating updates without needing multiple tools." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164) DK Dave K. Head of Product > "Setting up specific features to monitor can be complicated and requires experimentation if you have no standard coding" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056965) RS Robert S. VP, Workplace Strategy > "The best part of the technology is its full suite, 360 functionality for analytics, user guidance, and feedback." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923) MH Miles H. Product Analyst > "Analytics side isn’t as robust as the likes of Amplitude and it can be a bit tricky to tag up elements when your app evolves frequently." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6860529) DK Dhavalkumar K. Principal User Interface Engineer > "There are definitely areas where the UI and reporting could be more intuitive, but once the core setup is in place, Pendo becomes a reliable..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353) VC Vinny C. Senior Software Developer > "If you want to add widgets to your website from Pendo, it is not intuitive how this can be done." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7037671) AD Antoine D. Product Manager > "I also appreciate the segmentation capabilities, which allow me to target specific user groups with tailored experiences." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164) OK Olya K. Product manager > "Also, sometimes, the number of functionality can be overwhelming." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) DK Dhavalkumar K. Principal User Interface Engineer > "Overall, it feels like good value for money because it replaces several separate tools (analytics, surveys, and basic onboarding) with a single..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353) OK Olya K. Product manager > "Sometimes data collected is incorrect." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) DC Darby C. Account Executive > "It allows us to see detailed reports on software usage for our customers and easily send surveys for product improvements." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7038393) DK Dhavalkumar K. Principal User Interface Engineer > "The biggest drawback is the learning curve!" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353) DB Drake B. Director, Product > "Their product analytics are wonderful for identifying opportunities and discovering potential within our own product." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056961) CG Corey G. Senior Director of Product Management > "We had to get into the code and it was a little convoluted and difficult to set up" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6814368) SA Sara A. Social Media Manager > "Pendo features made our data collection or evidence system work continuously, and the analytics enabled us to identify many expressive metrics..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6435628) RS Robert S. VP, Workplace Strategy > "Pendo is expensive with a capital E." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923) SA Sara A. Social Media Manager > "It is great that all the analytics are presented on dashboards that include organized tables and graphs, and we can easily include them in our..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6435628) KC Kyle C. Product Manager > "I wish it had some more functionality to actually see users sessions and track like rage clicks, or be more pro-active about when things aren't..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6054118) RR Robert R. Principle Product Manager > "Proactive and helpful customer support, provides a central place to understand and communicate with users." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056951) MH Megan H. Product Manager > "It is confusing to filter and know what user activity I am viewing." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6591595) FM Felicity M. Project Manager > "Its interface is very intuitive and it is helping our Product team prioritise features that truly matter." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060030) Joseph S. Lead Program Manager > "In the past we ran into some troubles with Pendo when we had several people using the tool at once who were not properly trained, this lead to..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4214434) AD Antoine D. Product Manager > "This has been invaluable for driving adoption and ensuring the right message reaches the right audience." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164) VR Verified Reviewer marketing automation specialist > "The process of implementing advanced web analytics tracking and advanced heat map reporting had been initially challenging and time consuming..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2903485) OK Olya K. Product manager > "I think it's a great tool to plan onboarding for your product and collect some basic web analytics" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) AS Alan S. Project Manager > "It is also tough to keep the guides active and working properly when you are releasing new features in your product, which skews the analytics..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479893) TK Tara K. Product Owner > "Pendo has been incredibly valuable for product analytics and informing product decisions." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851) TB Travis B. Product Owner > "The hardest part to learn was the feature tagging which takes more than just a little bit of programming knowledge depending on how "good" the..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2507408) OK Olya K. Product manager > "It's easy to create analytics, experiment with different guides and track it's performance." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401) BH Breda H. Marketing Director > "You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few audiences." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479620) RO Rayane O. Head of product > "It helps us find answers to any questions we may have about how our product is being used." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059943) VR Verified Reviewer Senior Product Manager > "Some features like app filters or groups didn't work for all of our solutions, leading to redundant naming conventions." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2385178) JH Justin H. Director of Education > "I also like the ability to integrate with zapier." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059025) YM Yasmin M. Principal > "Guides list is clunky, would prefer option to have a folder-like structure to manage" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2498059) RR Robert R. Principle Product Manager > "Pendo continue to innovate and bring out improvements across their product suite regularly." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056951) VR Verified Reviewer Senior Product Manager > "Setup was very tedious, each page and feature needed to be tagged individually." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2385178) DS Dustin S. System Administrator > "The platform provides a ton of great data and makes onboarding easier." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063624) DK Danielle K. Product Manager > "No complaints or major issues with their analytics or feedback products." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2507488) MH Miles H. Product Analyst > "Pendo helped us with user onboarding by pointing out what’s confusing and where users abandon." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6860529) VR Verified Reviewer Customer Marketing Manager > "I wasn't initially involved in setting this up, so I was super hesitate when the team said the NPS tool was going to change." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2679368) RS Robert S. VP, Workplace Strategy > "They will go to the ends of the earth and back again, authentically, to help you succeed." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923) YM Yasmin M. Principal > "New Guides list/display - hate it with a passion; preferred the older version" [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2498059) MH Megan H. Product Manager > "I like being able to set activity tracking over time within my product." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6591595) DF Dana F. DIrector, Product Management > "Setting up guides is extremely time consuming and very laborious. " [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2480498) Antonio G. Engineering Manager > "Pendo is exceptionally valuable for understanding the conveyance focuses inside the item enrollment and client travel when they to begin with..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4795067) BA Bar A. Product Manager > "Very buggy." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2488380) Carmen G. Project Engineer > "Pendo is an great analytics instrument that makes a difference to superior get it client behavior and designs, each time we roll out a modern..." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4824424) DC David C. Sr. Applications Consultant > "That was the only problem we ever had." [See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479941) [View Reviews](https://www.capterra.com/p/151951/Pendo-Platform/reviews/) ## User interface 4.37 (2,987) [Pendo](https://www.capterra.com/p/151951/Pendo-Platform/) 4.53 (238) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Wrike Top features 49/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/76113/Wrike/#features) Pendo 24/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/151951/Pendo-Platform/#features) ### Recognition Wrike is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Pendo ### Deployment & support Wrike Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Pendo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wrike - By Wrike - Located in United States - Founded in 2007 Pendo - By Pendo.io - Located in United States - Founded in 2014 ## 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