# Compare Wrike vs Pendo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Wrike and Pendo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76113-151951/Wrike-vs-Pendo-Platform

---

# Wrike vs Pendo Features and Cost Comparison

Last updated May 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WrikePendo2/4 selected

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/)

[## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [3,023 reviews](#user-reviews)

Positive

2,703

Neutral

225

Negative

95

[## Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)[4.5 (238)](https://www.capterra.com/p/151951/Pendo-Platform/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [238 reviews](#user-reviews)

Positive

228

Neutral

7

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 37,359 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Task Management

4.6

Multiple Projects

4.5

Project Planning/Scheduling

4.5

Commenting/Notes

4.6

Workflow Management

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Task Management

\--

Multiple Projects

NA

Project Planning/Scheduling

NA

Commenting/Notes

NA

Workflow Management

4.0

User satisfaction

User satisfaction

4.4

User reviews[3,023](https://www.capterra.com/p/76113/Wrike/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[238](https://www.capterra.com/p/151951/Pendo-Platform/reviews/)

Ease of use

4.1

Functionality

4.4

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment.

Best for

Pendo is used by product managers, sales teams, IT departments, marketing professionals, customer success teams, and global enterprises.

## User reviews

Pros & cons

TF

Thiago F.

Head of Client Service

> "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132584)

DS

Daniel S.

Manager, Marketing Technology

> "The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880)

JV

Jaimin V.

Project Coordinatore

> "The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147)

MO

Mabel O.

Events Marketing Coordinator

> "I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508)

SF

Sarah F.

Marketing Technologist

> "We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551)

JD

John D.

VP, Customer Engagement

> "The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136781)

ER

Evan R.

Marketing Coordinator

> "Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149712)

SB

Serena B.

Marketing Associate

> "I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134366)

SL

Sai L.

Assistanship

> "The real-time collaboration tools, interactive Gantt charts, and customizable dashboards have significantly boosted our team's productivity and kept everyone aligned on deadlines."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163485)

KH

Kevin H.

Director of Systems - On-Site Activities

> "I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make a change..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704)

OW

Ojaswini W.

Software Developer

> "Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991)

PR

Parija R.

CFO

> "The bad part about it is that you cannot easily assign specific time track to an individual sub-service within a large project template."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161222)

LP

Lauren P.

VP, Sea Production

> "It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514)

SS

Sally S.

Senior Marketing Operations Associate

> "Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was,..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286)

MW

Michael W.

Director of Web and Organic Search

> "I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use a column board..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134607)

MA

Megan A.

Consultant

> "Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426)

HP

Harris P.

Senior Engineer

> "I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7159599)

SS

Suzanne S.

Marketing Project Manager

> "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the automation to see the entire title."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515)

VR

Verified Reviewer

VP Marketing

> "Wrike is a solid project management tool I use for managing video production workflow, including brainstorming, writing, filming, and editing."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7179399)

VR

Verified Reviewer

Accessories Designer

> "This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633)

PB

Paula B.

Growth Brands Design Leader

> "The platform is flexible enough to adapt to different processes, and features like automation, dashboards, and request forms have made a real impact on our efficiency."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148263)

MM

Molly M.

Marketing Specialist

> "Sometimes the interface loads slowly, causing me to have to refresh my project page several times to access what I need."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134624)

MV

Michael V.

Software Engineer

> "I appreciate the Gantt chart view which allows me to visualize dependencies: if one task is delayed, I immediately see the impact on the rest of the schedule."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148007)

GY

George Y.

Copywriter

> "Performance can lag on large workspaces, and occasional UI quirks—like slow loading or inconsistent notifications—can interrupt momentum."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137291)

LP

Lauren P.

VP, Sea Production

> "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514)

SS

Sally S.

Senior Marketing Operations Associate

> "The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286)

AH

Ayesha H.

IT Project Coordinator

> "It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145796)

MO

Mabel O.

Events Marketing Coordinator

> "The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508)

VR

Verified Reviewer

Senior Project Specialist

> "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933)

MR

Marc R.

Digital Media Strategist

> "I find some of the new updates to not be communicated efficiently enough and then my dashboards and To-Do lists change and I have to figure out why."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134452)

SF

Sarah F.

Marketing Technologist

> "We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551)

KK

Kajol K.

Campaign developer

> "The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731)

OW

Ojaswini W.

Software Developer

> "Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991)

HK

Huda K.

Rebel and Founder Co-CEO Huda Beauty

> "The user interface is very dense and requires an adjustment period to avoid feeling overwhelmed by notifications and folder layers."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7177844)

MR

Matilda R.

Communciations Coordinator

> "I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186)

MW

Marissa W.

Director, Sea Production

> "Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137265)

SG

Sophie G.

Head of Customer Marketing

> "Overall, Wrike has streamlined our creative workflows with its robust request forms and built-in proofing, even though its complex interface initially caused some friction in team adoption."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132876)

DS

Daniel S.

Manager, Marketing Technology

> "For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880)

RR

Ryan R.

Marketing Manager

> "Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability,..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134239)

SpT

Stéphanie T.

Trade marketing manager

> "sometimes it happens that files are not saved directly after the work is done and need to be uploaded but it doesn't happen regularly to be honest."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132710)

VC

Valerie C.

Associate Director Creative and Brand

> "It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134447)

SB

Shubam B.

Analyst

> "I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670)

VR

Verified Reviewer

Admin

> "It’s a reliable and feature-rich platform that enhances team collaboration and project visibility. Once you get familiar with it, it becomes a highly effective tool for managing projects efficiently."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145872)

VR

Verified Reviewer

Senior project manager

> "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945)

VR

Verified Reviewer

Senior Manager

> "the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7150154)

SR

Sankalp R.

Senior Software Developer

> "I understand it's very specific use case but initially we did have to face problems because of this between the client requirement and the tool's capabilities."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7142624)

RR

Rafia R.

Graphic Designer Visual Branding

> "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669)

SB

Shubam B.

Analyst

> "Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670)

SU

Shigeki U.

VP

> "It provided strong visibility into task ownership, status, and timelines, and also worked well for collaboration with external partners, not just internal teams."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210)

SM

Sean M.

Chief Editor at deBanked

> "Getting used to it was a laborious process for my team because the software is packed with menus and sub-menus that can be intimidating at first glance."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7166295)

KH

Kevin H.

Director of Systems - On-Site Activities

> "I particullarly like the report creation features that helps us with KPI and provides visibility of our current status to the team."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704)

JA

Jessica A.

Marketing Manager

> "Sometimes the search tool can be a little difficult to find past projects and files."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136235)

SW

Sarah W.

Directions of Retail

> "I’ve really enjoyed Wrike and our company uses it daily to keep track of strategic initiatives, department initiatives and I even use it to track some personal things!!"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133528)

KW

Katherine W.

Project Manager

> "The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495)

ML

Marjorie L.

Staffing and Business Development Manager

> "Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7154894)

JJ

Jules J.

Graphiste

> "Also, the free plan is quite limited, and some reporting tools feel a bit clunky compared to competitors."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136599)

SU

Shigeki U.

VP

> "Its ability to coordinate work across a wide group of internal stakeholders and external partners was a major strength. While there is a learning curve, it delivers strong value once teams are..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210)

John S.

Director, Academic Innovation Media

> "There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136317)

AS

Aaron S.

Graphic Designer

> "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836)

GS

Gillian S.

Communications Manager

> "I also sometimes struggle with incorrect automatic status changes, but I'm aware that can be changed as a team setting."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163983)

KK

Kajol K.

Campaign developer

> "The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731)

JS

Jennifer S.

Senior Copywriter

> "Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7158532)

David S.

Project Manager

> "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs, Consulting Services, or managing..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171)

JLC

Jean-Luc C.

President

> "The product online support services are very ineffectiveness a message can go even two days without being attended."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7170021)

MF

Maddy F.

Coordinator

> "The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134464)

JR

Jayasri R.

Campaign specialist

> "There are also occasional bugs and issues, like minor glitches or slow performance."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137658)

SS

Stefano S.

Product manager

> "We can create custom workflows that actually match our team's unique processes rather than being forced into a "one size fits all" structure."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149515)

SF

Sarah F.

Marketing Technologist

> "It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551)

KW

Katherine W.

Project Manager

> "Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495)

LR

Llyas R.

Production Associate

> "Well, at least like about Wrike is when there is an overwhelming number of task things can get cluttered and confusing at times"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7151709)

VR

Verified Reviewer

Creative Projects Manager

> "I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7138044)

TE

Taryn E.

Creative Manager

> "When managing a large number of tasks, it can sometimes be difficult to quickly get to the core of the communication."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040)

TE

Taryn E.

Creative Manager

> "It gives me clear visibility into timelines, priorities, and team workloads, which makes it much easier to keep projects on track."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040)

LD

Lokesh D.

Technical Manager

> "The interface can also feel cluttered when managing multiple projects."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135085)

MA

Megan A.

Consultant

> "There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426)

LP

Lauren P.

VP, Sea Production

> "For example, if everyone creates tasks their own way or names things differently, things can get messy fast."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514)

AD

Ann D.

Project Manager

> "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446)

VH

Vontavius H.

Chief Executive Officer

> "It doesn’t have enough features on the free version to compete with platform such as Asana"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161)

JV

Jaimin V.

Project Coordinatore

> "The platform provides complete visibility into project progress, making it easier to identify bottlenecks and ensure timely delivery."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147)

VR

Verified Reviewer

Accessories Designer

> "We've had members of our team stop using the software because they can no longer see their team's workload."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633)

[View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/)

RO

Rayane O.

Head of product

> "We use it to monitor feature usage, communicate with our users to support onboarding, maximize the adoption of new releases, and even..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059943)

MH

Miles H.

Product Analyst

> "Analytics side isn’t as robust as the likes of Amplitude and it can be a bit tricky to tag up elements when your app evolves frequently."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6860529)

EC

Emilee C.

VP Product

> "Pendo provides everything product teams need to not only set up and configure usage analytics but also to level up product management..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7070465)

TK

Tara K.

Product Owner

> "For example, multi-select response options aren’t currently supported, which can make collecting more nuanced feedback challenging."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851)

DC

Darby C.

Account Executive

> "It allows us to see detailed reports on software usage for our customers and easily send surveys for product improvements."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7038393)

TN

Thimmareddy N.

Senior software engineer

> "Missing accurate documentation for the installation across platform and use cases, and very limited help from community"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063388)

TK

Tara K.

Product Owner

> "The guide builder is intuitive and allows us to quickly support users at the right moment without requiring engineering support, which..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851)

TK

Tara K.

Product Owner

> "One limitation is within polls and surveys, specifically the lack of certain question types."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851)

AD

Antoine D.

Product Manager

> "This flexibility means I can use it for onboarding, feature adoption, and even communicating updates without needing multiple tools."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164)

VC

Vinny C.

Senior Software Developer

> "If you want to add widgets to your website from Pendo, it is not intuitive how this can be done."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7037671)

SA

Sara A.

Social Media Manager

> "Pendo features made our data collection or evidence system work continuously, and the analytics enabled us to identify many expressive..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6435628)

DK

Dave K.

Head of Product

> "Setting up specific features to monitor can be complicated and requires experimentation if you have no standard coding"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056965)

RS

Robert S.

VP, Workplace Strategy

> "The best part of the technology is its full suite, 360 functionality for analytics, user guidance, and feedback."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923)

OK

Olya K.

Product manager

> "Also, sometimes, the number of functionality can be overwhelming."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401)

SA

Sara A.

Social Media Manager

> "It is great that all the analytics are presented on dashboards that include organized tables and graphs, and we can easily include them..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6435628)

OK

Olya K.

Product manager

> "Sometimes data collected is incorrect."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401)

DK

Dhavalkumar K.

Principal User Interface Engineer

> "There are definitely areas where the UI and reporting could be more intuitive, but once the core setup is in place, Pendo becomes a..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353)

KC

Kyle C.

Product Manager

> "I wish it had some more functionality to actually see users sessions and track like rage clicks, or be more pro-active about when things..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6054118)

AD

Antoine D.

Product Manager

> "I also appreciate the segmentation capabilities, which allow me to target specific user groups with tailored experiences."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164)

DK

Dhavalkumar K.

Principal User Interface Engineer

> "The biggest drawback is the learning curve!"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353)

DK

Dhavalkumar K.

Principal User Interface Engineer

> "Overall, it feels like good value for money because it replaces several separate tools (analytics, surveys, and basic onboarding) with a..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060353)

CG

Corey G.

Senior Director of Product Management

> "We had to get into the code and it was a little convoluted and difficult to set up"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6814368)

DB

Drake B.

Director, Product

> "Their product analytics are wonderful for identifying opportunities and discovering potential within our own product."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056961)

MH

Megan H.

Product Manager

> "It is confusing to filter and know what user activity I am viewing."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6591595)

RR

Robert R.

Principle Product Manager

> "Proactive and helpful customer support, provides a central place to understand and communicate with users."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056951)

RS

Robert S.

VP, Workplace Strategy

> "Pendo is expensive with a capital E."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923)

FM

Felicity M.

Project Manager

> "Its interface is very intuitive and it is helping our Product team prioritise features that truly matter."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7060030)

Joseph S.

Lead Program Manager

> "In the past we ran into some troubles with Pendo when we had several people using the tool at once who were not properly trained, this..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4214434)

AD

Antoine D.

Product Manager

> "This has been invaluable for driving adoption and ensuring the right message reaches the right audience."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063164)

VR

Verified Reviewer

marketing automation specialist

> "The process of implementing advanced web analytics tracking and advanced heat map reporting had been initially challenging and time..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2903485)

OK

Olya K.

Product manager

> "I think it's a great tool to plan onboarding for your product and collect some basic web analytics"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401)

AS

Alan S.

Project Manager

> "It is also tough to keep the guides active and working properly when you are releasing new features in your product, which skews the..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479893)

TK

Tara K.

Product Owner

> "Pendo has been incredibly valuable for product analytics and informing product decisions."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7062851)

TB

Travis B.

Product Owner

> "The hardest part to learn was the feature tagging which takes more than just a little bit of programming knowledge depending on how..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2507408)

MH

Miles H.

Product Analyst

> "Pendo helped us with user onboarding by pointing out what’s confusing and where users abandon."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6860529)

BH

Breda H.

Marketing Director

> "You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479620)

OK

Olya K.

Product manager

> "It's easy to create analytics, experiment with different guides and track it's performance."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7066401)

VR

Verified Reviewer

Senior Product Manager

> "Some features like app filters or groups didn't work for all of our solutions, leading to redundant naming conventions."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2385178)

RO

Rayane O.

Head of product

> "It helps us find answers to any questions we may have about how our product is being used."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059943)

YM

Yasmin M.

Principal

> "Guides list is clunky, would prefer option to have a folder-like structure to manage"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2498059)

MH

Megan H.

Product Manager

> "I like being able to set activity tracking over time within my product."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___6591595)

VR

Verified Reviewer

Senior Product Manager

> "Setup was very tedious, each page and feature needed to be tagged individually."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2385178)

Arthur L.

Product Development

> "It is a fantastic aid to compare our users' behavior with all guides, pages, and feature metrics at the same time; it helps us to build a..."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___4967310)

DK

Danielle K.

Product Manager

> "No complaints or major issues with their analytics or feedback products."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2507488)

VC

Vinny C.

Senior Software Developer

> "It is easy to integrate and it provides a good way to see how often a user has interacted with our application."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7037671)

VR

Verified Reviewer

Customer Marketing Manager

> "I wasn't initially involved in setting this up, so I was super hesitate when the team said the NPS tool was going to change."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#GetApp___2679368)

JH

Justin H.

Director of Education

> "I also like the ability to integrate with zapier."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059025)

YM

Yasmin M.

Principal

> "New Guides list/display - hate it with a passion; preferred the older version"

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2498059)

RR

Robert R.

Principle Product Manager

> "Pendo continue to innovate and bring out improvements across their product suite regularly."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7056951)

DF

Dana F.

DIrector, Product Management

> "Setting up guides is extremely time consuming and very laborious. "

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2480498)

DS

Dustin S.

System Administrator

> "The platform provides a ton of great data and makes onboarding easier."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7063624)

BA

Bar A.

Product Manager

> "Very buggy."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2488380)

RS

Robert S.

VP, Workplace Strategy

> "They will go to the ends of the earth and back again, authentically, to help you succeed."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___7059923)

DC

David C.

Sr. Applications Consultant

> "That was the only problem we ever had."

[See full review](https://www.capterra.com/p/151951/Pendo-Platform/#Capterra___2479941)

[View Reviews](https://www.capterra.com/p/151951/Pendo-Platform/reviews/)

## User interface

4.37 (3,023)

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)

4.53 (238)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Wrike

Top features

49/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/76113/Wrike/#features)

Pendo

24/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/151951/Pendo-Platform/#features)

### Recognition

Wrike is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Pendo

### Deployment & support

Wrike

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pendo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Wrike

-   By Wrike
-   Located in United States
-   Founded in 2007

Pendo

-   By Pendo.io
-   Located in United States
-   Founded in 2014

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