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Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.
ERP software for industrial field service companies like air compressors, generators, boilers, car wash equipment, fire sprinkler systems, and more. Ideal for companies with 10-500 employees.
What I appreciated most is the ease of use of the interface, the ability to customize dashboards to track progress, and the integration with other tools that I use daily.
Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called.
It has amazing features like task prioritization, customizable workflows and seamless collaboration. It allows working with team members in realtime and share files with ease.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects.
Who can say for sure that I didn't utilize the assistance, in light of the fact that there are access logs, and still keep up with the unapproved charges.
Wrike has a great interface. I have come to love this software because of how easy it is to use.
Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.
Overall this system is a great fit for us. Behind this platform is wonderful customer service that does a fantastic job of responding to any issues.
The biggest complaint overall is when Servio is slow.
I really like how user friendly it is and how easily accessible it is. I think the search functionality is probably my most liked feature because there are a lot of options.
Inability to import/batch items across the entire platform.
The ability to reach out for help is very easy and the team is great with responding. You might not always get the answer you want but they explain the reasons and are always there to help.
Having several service vehicles made it extremely difficult to manage our parts inventory with our previous system. We also had to estimate equipment depreciation.
I send tickets to the support team daily whether for advise, suggestions, questions or issues and they are awesome to work with. They are very timely and do their best to provide detailed information.
No con, except the price. I should be paying more.
Speaker 1: Hi, my name is Graham. I'm head of Media Operations at EssenceMediacom, and my rating out of five for Wrike is five. So we looked at all kinds of similar systems before choosing Wrike. Monday.com, Visor, Teamwork, Quickbase. None of them really came up to what we really wanted from a system that was going to integrate fully with our systems and support that management workflow from end to end. So the reasons that we chose Wrike is that it was going to help our business through our year of transformation. It was going to help us set tasks and manage tasks and manage that workflow all the way from top to bottom throughout our whole company. It was quite easy to onboard with Wrike. It took somewhere between three to six months. We went into a lot of detail with the Wrike team, they held our hand through the process, and they ended up integrating with the majority of our systems. The advice I would give people who are considering Wrike for their company is it the right fit, is it going to support your management, is it going to integrate with your systems, and is their company the right fit for you?
Wrike
Top FeaturesFieldServio
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