# Compare Wrike vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Wrike and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76113-223748/Wrike-vs-Promocom

---

# Wrike vs Promo.com Features and Cost Comparison

Last updated May 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WrikePromo.com2/4 selected

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [3,023 reviews](#user-reviews)

Positive

2,703

Neutral

225

Negative

95

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 37,359 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Task Management

4.6

Multiple Projects

4.5

Project Planning/Scheduling

4.5

Commenting/Notes

4.6

Workflow Management

4.4

\--%Fit

Missing features

Feature ratings

Task Management

NA

Multiple Projects

NA

Project Planning/Scheduling

NA

Commenting/Notes

NA

Workflow Management

NA

User satisfaction

User satisfaction

4.4

User reviews[3,023](https://www.capterra.com/p/76113/Wrike/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.3

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment.

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

TF

Thiago F.

Head of Client Service

> "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132584)

DS

Daniel S.

Manager, Marketing Technology

> "The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880)

JV

Jaimin V.

Project Coordinatore

> "The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147)

MO

Mabel O.

Events Marketing Coordinator

> "I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508)

SF

Sarah F.

Marketing Technologist

> "We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551)

JD

John D.

VP, Customer Engagement

> "The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136781)

ER

Evan R.

Marketing Coordinator

> "Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149712)

SB

Serena B.

Marketing Associate

> "I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134366)

SL

Sai L.

Assistanship

> "The real-time collaboration tools, interactive Gantt charts, and customizable dashboards have significantly boosted our team's productivity and kept everyone aligned on deadlines."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163485)

KH

Kevin H.

Director of Systems - On-Site Activities

> "I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make a change..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704)

OW

Ojaswini W.

Software Developer

> "Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991)

PR

Parija R.

CFO

> "The bad part about it is that you cannot easily assign specific time track to an individual sub-service within a large project template."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161222)

LP

Lauren P.

VP, Sea Production

> "It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514)

SS

Sally S.

Senior Marketing Operations Associate

> "Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was,..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286)

MW

Michael W.

Director of Web and Organic Search

> "I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use a column board..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134607)

MA

Megan A.

Consultant

> "Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426)

HP

Harris P.

Senior Engineer

> "I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7159599)

SS

Suzanne S.

Marketing Project Manager

> "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the automation to see the entire title."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515)

VR

Verified Reviewer

VP Marketing

> "Wrike is a solid project management tool I use for managing video production workflow, including brainstorming, writing, filming, and editing."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7179399)

VR

Verified Reviewer

Accessories Designer

> "This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633)

PB

Paula B.

Growth Brands Design Leader

> "The platform is flexible enough to adapt to different processes, and features like automation, dashboards, and request forms have made a real impact on our efficiency."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148263)

MM

Molly M.

Marketing Specialist

> "Sometimes the interface loads slowly, causing me to have to refresh my project page several times to access what I need."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134624)

MV

Michael V.

Software Engineer

> "I appreciate the Gantt chart view which allows me to visualize dependencies: if one task is delayed, I immediately see the impact on the rest of the schedule."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148007)

GY

George Y.

Copywriter

> "Performance can lag on large workspaces, and occasional UI quirks—like slow loading or inconsistent notifications—can interrupt momentum."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137291)

LP

Lauren P.

VP, Sea Production

> "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514)

SS

Sally S.

Senior Marketing Operations Associate

> "The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286)

AH

Ayesha H.

IT Project Coordinator

> "It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145796)

MO

Mabel O.

Events Marketing Coordinator

> "The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508)

VR

Verified Reviewer

Senior Project Specialist

> "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933)

MR

Marc R.

Digital Media Strategist

> "I find some of the new updates to not be communicated efficiently enough and then my dashboards and To-Do lists change and I have to figure out why."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134452)

SF

Sarah F.

Marketing Technologist

> "We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551)

KK

Kajol K.

Campaign developer

> "The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731)

OW

Ojaswini W.

Software Developer

> "Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991)

HK

Huda K.

Rebel and Founder Co-CEO Huda Beauty

> "The user interface is very dense and requires an adjustment period to avoid feeling overwhelmed by notifications and folder layers."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7177844)

MR

Matilda R.

Communciations Coordinator

> "I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186)

MW

Marissa W.

Director, Sea Production

> "Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137265)

SG

Sophie G.

Head of Customer Marketing

> "Overall, Wrike has streamlined our creative workflows with its robust request forms and built-in proofing, even though its complex interface initially caused some friction in team adoption."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132876)

DS

Daniel S.

Manager, Marketing Technology

> "For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880)

RR

Ryan R.

Marketing Manager

> "Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability,..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134239)

SpT

Stéphanie T.

Trade marketing manager

> "sometimes it happens that files are not saved directly after the work is done and need to be uploaded but it doesn't happen regularly to be honest."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132710)

VC

Valerie C.

Associate Director Creative and Brand

> "It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134447)

SB

Shubam B.

Analyst

> "I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670)

VR

Verified Reviewer

Admin

> "It’s a reliable and feature-rich platform that enhances team collaboration and project visibility. Once you get familiar with it, it becomes a highly effective tool for managing projects efficiently."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145872)

VR

Verified Reviewer

Senior project manager

> "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945)

VR

Verified Reviewer

Senior Manager

> "the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7150154)

SR

Sankalp R.

Senior Software Developer

> "I understand it's very specific use case but initially we did have to face problems because of this between the client requirement and the tool's capabilities."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7142624)

RR

Rafia R.

Graphic Designer Visual Branding

> "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669)

SB

Shubam B.

Analyst

> "Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670)

SU

Shigeki U.

VP

> "It provided strong visibility into task ownership, status, and timelines, and also worked well for collaboration with external partners, not just internal teams."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210)

SM

Sean M.

Chief Editor at deBanked

> "Getting used to it was a laborious process for my team because the software is packed with menus and sub-menus that can be intimidating at first glance."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7166295)

KH

Kevin H.

Director of Systems - On-Site Activities

> "I particullarly like the report creation features that helps us with KPI and provides visibility of our current status to the team."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704)

JA

Jessica A.

Marketing Manager

> "Sometimes the search tool can be a little difficult to find past projects and files."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136235)

SW

Sarah W.

Directions of Retail

> "I’ve really enjoyed Wrike and our company uses it daily to keep track of strategic initiatives, department initiatives and I even use it to track some personal things!!"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133528)

KW

Katherine W.

Project Manager

> "The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495)

ML

Marjorie L.

Staffing and Business Development Manager

> "Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7154894)

JJ

Jules J.

Graphiste

> "Also, the free plan is quite limited, and some reporting tools feel a bit clunky compared to competitors."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136599)

SU

Shigeki U.

VP

> "Its ability to coordinate work across a wide group of internal stakeholders and external partners was a major strength. While there is a learning curve, it delivers strong value once teams are..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210)

John S.

Director, Academic Innovation Media

> "There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136317)

AS

Aaron S.

Graphic Designer

> "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836)

GS

Gillian S.

Communications Manager

> "I also sometimes struggle with incorrect automatic status changes, but I'm aware that can be changed as a team setting."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163983)

KK

Kajol K.

Campaign developer

> "The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731)

JS

Jennifer S.

Senior Copywriter

> "Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7158532)

David S.

Project Manager

> "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs, Consulting Services, or managing..."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171)

JLC

Jean-Luc C.

President

> "The product online support services are very ineffectiveness a message can go even two days without being attended."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7170021)

MF

Maddy F.

Coordinator

> "The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134464)

JR

Jayasri R.

Campaign specialist

> "There are also occasional bugs and issues, like minor glitches or slow performance."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137658)

SS

Stefano S.

Product manager

> "We can create custom workflows that actually match our team's unique processes rather than being forced into a "one size fits all" structure."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149515)

SF

Sarah F.

Marketing Technologist

> "It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551)

KW

Katherine W.

Project Manager

> "Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495)

LR

Llyas R.

Production Associate

> "Well, at least like about Wrike is when there is an overwhelming number of task things can get cluttered and confusing at times"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7151709)

VR

Verified Reviewer

Creative Projects Manager

> "I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7138044)

TE

Taryn E.

Creative Manager

> "When managing a large number of tasks, it can sometimes be difficult to quickly get to the core of the communication."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040)

TE

Taryn E.

Creative Manager

> "It gives me clear visibility into timelines, priorities, and team workloads, which makes it much easier to keep projects on track."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040)

LD

Lokesh D.

Technical Manager

> "The interface can also feel cluttered when managing multiple projects."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135085)

MA

Megan A.

Consultant

> "There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426)

LP

Lauren P.

VP, Sea Production

> "For example, if everyone creates tasks their own way or names things differently, things can get messy fast."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514)

AD

Ann D.

Project Manager

> "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446)

VH

Vontavius H.

Chief Executive Officer

> "It doesn’t have enough features on the free version to compete with platform such as Asana"

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161)

JV

Jaimin V.

Project Coordinatore

> "The platform provides complete visibility into project progress, making it easier to identify bottlenecks and ensure timely delivery."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147)

VR

Verified Reviewer

Accessories Designer

> "We've had members of our team stop using the software because they can no longer see their team's workload."

[See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633)

[View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "i strongly recommend to try this product for those who are struggling to find the right platfrom for the social media..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

EU

ELIZABETH U.

owner

> "The awesome customer service and knowledge and most of all the professional finish to the product offered!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2776481)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

TA

Thomas A.

Landscape Gardener

> "Not only my that, but the access to so much stock footage for such a good price was great."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2448873)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

SS

Sorcha S.

Designer

> "I'm able to whip out projects really quickly and the clients are super impressed!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2425329)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

4.37 (3,023)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Wrike

Top features

49/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/76113/Wrike/#features)

Promo.com

3/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

Wrike is recognized as a top-rated tool in 4 Capterra Shortlist reports

Promo.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Wrike

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Wrike

-   By Wrike
-   Located in United States
-   Founded in 2007

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

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