# Compare Wrike vs JIRA Service Management 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wrike and JIRA Service Management based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76113-227102/Wrike-vs-JIRA-Service-Management --- # Wrike vs JIRA Service Management Features and Cost Comparison Last updated May 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WrikeJIRA Service Management2/4 selected [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) [## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $10.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [3,023 reviews](#user-reviews) Positive 2,703 Neutral 225 Negative 95 [## JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [770 reviews](#user-reviews) Positive 706 Neutral 49 Negative 15 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 37,359 reviews from project management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Task Management 4.6 Multiple Projects 4.5 Project Planning/Scheduling 4.5 Commenting/Notes 4.6 Workflow Management 4.4 61%Fit Missing features Feature ratings Task Management 4.6 Multiple Projects NA Project Planning/Scheduling NA Commenting/Notes 4.1 Workflow Management 4.3 User satisfaction User satisfaction 4.4 User reviews[3,023](https://www.capterra.com/p/76113/Wrike/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.5 User reviews[770](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment. Best for Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations. ## User reviews Pros & cons TF Thiago F. Head of Client Service > "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132584) DS Daniel S. Manager, Marketing Technology > "The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880) JV Jaimin V. Project Coordinatore > "The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147) MO Mabel O. Events Marketing Coordinator > "I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508) SF Sarah F. Marketing Technologist > "We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) JD John D. VP, Customer Engagement > "The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136781) ER Evan R. Marketing Coordinator > "Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149712) SB Serena B. Marketing Associate > "I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134366) SL Sai L. Assistanship > "The real-time collaboration tools, interactive Gantt charts, and customizable dashboards have significantly boosted our team's productivity and kept everyone aligned on deadlines." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163485) KH Kevin H. Director of Systems - On-Site Activities > "I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make a change..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704) OW Ojaswini W. Software Developer > "Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991) PR Parija R. CFO > "The bad part about it is that you cannot easily assign specific time track to an individual sub-service within a large project template." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161222) LP Lauren P. VP, Sea Production > "It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) SS Sally S. Senior Marketing Operations Associate > "Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was,..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) MW Michael W. Director of Web and Organic Search > "I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use a column board..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134607) MA Megan A. Consultant > "Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426) HP Harris P. Senior Engineer > "I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7159599) SS Suzanne S. Marketing Project Manager > "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the automation to see the entire title." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515) VR Verified Reviewer VP Marketing > "Wrike is a solid project management tool I use for managing video production workflow, including brainstorming, writing, filming, and editing." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7179399) VR Verified Reviewer Accessories Designer > "This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633) PB Paula B. Growth Brands Design Leader > "The platform is flexible enough to adapt to different processes, and features like automation, dashboards, and request forms have made a real impact on our efficiency." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148263) MM Molly M. Marketing Specialist > "Sometimes the interface loads slowly, causing me to have to refresh my project page several times to access what I need." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134624) MV Michael V. Software Engineer > "I appreciate the Gantt chart view which allows me to visualize dependencies: if one task is delayed, I immediately see the impact on the rest of the schedule." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148007) GY George Y. Copywriter > "Performance can lag on large workspaces, and occasional UI quirks—like slow loading or inconsistent notifications—can interrupt momentum." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137291) LP Lauren P. VP, Sea Production > "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) SS Sally S. Senior Marketing Operations Associate > "The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) AH Ayesha H. IT Project Coordinator > "It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145796) MO Mabel O. Events Marketing Coordinator > "The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508) VR Verified Reviewer Senior Project Specialist > "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933) MR Marc R. Digital Media Strategist > "I find some of the new updates to not be communicated efficiently enough and then my dashboards and To-Do lists change and I have to figure out why." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134452) SF Sarah F. Marketing Technologist > "We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) KK Kajol K. Campaign developer > "The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) OW Ojaswini W. Software Developer > "Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "The user interface is very dense and requires an adjustment period to avoid feeling overwhelmed by notifications and folder layers." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7177844) MR Matilda R. Communciations Coordinator > "I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186) MW Marissa W. Director, Sea Production > "Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137265) SG Sophie G. Head of Customer Marketing > "Overall, Wrike has streamlined our creative workflows with its robust request forms and built-in proofing, even though its complex interface initially caused some friction in team adoption." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132876) DS Daniel S. Manager, Marketing Technology > "For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880) RR Ryan R. Marketing Manager > "Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability,..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134239) SpT Stéphanie T. Trade marketing manager > "sometimes it happens that files are not saved directly after the work is done and need to be uploaded but it doesn't happen regularly to be honest." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132710) VC Valerie C. Associate Director Creative and Brand > "It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134447) SB Shubam B. Analyst > "I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670) VR Verified Reviewer Admin > "It’s a reliable and feature-rich platform that enhances team collaboration and project visibility. Once you get familiar with it, it becomes a highly effective tool for managing projects efficiently." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145872) VR Verified Reviewer Senior project manager > "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945) VR Verified Reviewer Senior Manager > "the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7150154) SR Sankalp R. Senior Software Developer > "I understand it's very specific use case but initially we did have to face problems because of this between the client requirement and the tool's capabilities." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7142624) RR Rafia R. Graphic Designer Visual Branding > "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669) SB Shubam B. Analyst > "Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670) SU Shigeki U. VP > "It provided strong visibility into task ownership, status, and timelines, and also worked well for collaboration with external partners, not just internal teams." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210) SM Sean M. Chief Editor at deBanked > "Getting used to it was a laborious process for my team because the software is packed with menus and sub-menus that can be intimidating at first glance." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7166295) KH Kevin H. Director of Systems - On-Site Activities > "I particullarly like the report creation features that helps us with KPI and provides visibility of our current status to the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704) JA Jessica A. Marketing Manager > "Sometimes the search tool can be a little difficult to find past projects and files." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136235) SW Sarah W. Directions of Retail > "I’ve really enjoyed Wrike and our company uses it daily to keep track of strategic initiatives, department initiatives and I even use it to track some personal things!!" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133528) KW Katherine W. Project Manager > "The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495) ML Marjorie L. Staffing and Business Development Manager > "Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7154894) JJ Jules J. Graphiste > "Also, the free plan is quite limited, and some reporting tools feel a bit clunky compared to competitors." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136599) SU Shigeki U. VP > "Its ability to coordinate work across a wide group of internal stakeholders and external partners was a major strength. While there is a learning curve, it delivers strong value once teams are..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210) John S. Director, Academic Innovation Media > "There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136317) AS Aaron S. Graphic Designer > "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836) GS Gillian S. Communications Manager > "I also sometimes struggle with incorrect automatic status changes, but I'm aware that can be changed as a team setting." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163983) KK Kajol K. Campaign developer > "The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) JS Jennifer S. Senior Copywriter > "Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7158532) David S. Project Manager > "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs, Consulting Services, or managing..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171) JLC Jean-Luc C. President > "The product online support services are very ineffectiveness a message can go even two days without being attended." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7170021) MF Maddy F. Coordinator > "The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134464) JR Jayasri R. Campaign specialist > "There are also occasional bugs and issues, like minor glitches or slow performance." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137658) SS Stefano S. Product manager > "We can create custom workflows that actually match our team's unique processes rather than being forced into a "one size fits all" structure." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149515) SF Sarah F. Marketing Technologist > "It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) KW Katherine W. Project Manager > "Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495) LR Llyas R. Production Associate > "Well, at least like about Wrike is when there is an overwhelming number of task things can get cluttered and confusing at times" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7151709) VR Verified Reviewer Creative Projects Manager > "I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7138044) TE Taryn E. Creative Manager > "When managing a large number of tasks, it can sometimes be difficult to quickly get to the core of the communication." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040) TE Taryn E. Creative Manager > "It gives me clear visibility into timelines, priorities, and team workloads, which makes it much easier to keep projects on track." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040) LD Lokesh D. Technical Manager > "The interface can also feel cluttered when managing multiple projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135085) MA Megan A. Consultant > "There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426) LP Lauren P. VP, Sea Production > "For example, if everyone creates tasks their own way or names things differently, things can get messy fast." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) AD Ann D. Project Manager > "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446) VH Vontavius H. Chief Executive Officer > "It doesn’t have enough features on the free version to compete with platform such as Asana" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161) JV Jaimin V. Project Coordinatore > "The platform provides complete visibility into project progress, making it easier to identify bottlenecks and ensure timely delivery." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147) VR Verified Reviewer Accessories Designer > "We've had members of our team stop using the software because they can no longer see their team's workload." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633) [View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/) BT Benjamin T. IT-Systemadministrator > "It integrates seamlessly with other tools in the Atlassian ecosystem and allows teams to build highly tailored workflows and automations." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7143024) DG Damian G. CTO > "Due to specific usage in company im missing a feature of sth like saving specifics tickets in kind of folder just to me or tags for better..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7112861) EW Emma W. Marketing Manager > "What I really like about Jira is the ability to create multiple boards for different teams, which keeps workstreams clearly organized and..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822) EW Emma W. Marketing Manager > "One challenge I’ve experienced with Jira is that, as a ticket submitter, it can be difficult to easily find and keep track of all the..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822) RK Raul K. Group Director of Technology > "It has a wide range of API integrations, and has excellent tools such as Confluence, Jira Software and Kanban boards that make the whole..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7037998) AP Adam P. Managing consultant > "The main drawback for me was the complexity that comes with its flexibility. While the customisation options are powerful, they can make..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7051744) ES Elias S. Marketing Coordinator > "I like how Jira Service Management streamlines project management, support tickets, prioritization, and SLA tracking in one efficient..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7005112) SR Shilpa R. QA > "Unable to create folders or sub folders within the test cycles like how we can create for test cases in the repository" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7026090) BL Bruno L. Consultant > "It allows to easily create assets and manage portfolios, even for starters in the teams." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138561) AR Arti R. Software engineer > "The interface feels cluttered at times, and customization options can be complex." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138966) VR Verified Reviewer Sales Director > "Jira makes it easy for me to log insights and create tickets for my revenue operations team to act on." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7152913) MG Mike G. Member of Technical Staff > "Sometimes moving item and assigning it to different sprint from a service request is not the most convenient." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7077044) FH Freda H. VP Sr. Manager Operations Technology > "Overall JIRA service management allows increase in production, a service orientated infrastructure emerged while the company continued to..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6667712) VR Verified Reviewer Talent Development Program Manager > "Complexity begets complications sometimes… As a project admin, at times I would be overwhelmed with all of the optionality!" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7125515) KP Katrina P. IT Analyst > "It has a lot of tools like Scrum and Kanban boards, backlogs, and customizable workflows" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7049569) Hameeda T. Technical Analyst > "Some advanced features are hard to configure without technical knowledge and the interface can feel cluttered" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7113498) HN Harshad N. Technical Support Expert > "Jira service management is one of the effective tools for managing and tracking the product's internal progress and reports based on bugs,..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6703913) EW Emma W. Marketing Manager > "They don’t always appear in my recent items, which makes visibility and follow-up more time-consuming than it should be." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822) EAJ Esami Allan J. Web Developer > "My favorite feature about Jira Service Management is automation which streamline the entire workflow ,improving efficiency." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6856000) AR Arti R. Software engineer > "Jira Service Management can be a bit overwhelming at first, with a steep learning curve for new users." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138966) Eric T. Director, Digital Transformation > "As a Atlassian shop, it was easy to integrate, provision and manage JIRA Service Management within the Atlassian platform." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7086242) VR Verified Reviewer Sales Manager > "The interface feels complex and not very intuitive, which can slow down day-to-day use." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7143131) FH Freda H. VP Sr. Manager Operations Technology > "Teams created and developed workflows with out of the box capabilities provided Intergrations of apps that prove to be necessary to achieve..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6667712) JaK Jarosław K. Director of Support Services > "This product is also rarely able to cover your scenarios to the full unless you have an engineer ready to create 3rd party applications or..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6711708) RM Robert M. Cybersecurity Engineer > "Provide great dashboards and reports that gives data needed for decision making about service operations .Its" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6862158) EW Evelyn W. IT Assistant > "Permission layers and admin tabs are confusing, automation rules need many clicks, and no quick auto-close after few days" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6803804) VR Verified Reviewer IT Operations > "We like the admin portal and how it ties in with other Jira products such as Trello." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7129749) VR Verified Reviewer Consultant > "Perhaps too many customization options break peoples back." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6888015) VR Verified Reviewer Hr > "One of the best things about Jira Service Management is how organized and customizable it is." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7151026) DM David M. Director, Human Resources > "It's very difficult to be the "administrator" and look at current tickets for your teams/staff and how many were completed, in-progress,..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6784296) PS Paola S. product designer > "the most awesome about JIra Service Management is the design and the clarity of section of timing and scalable map of projects" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6744026) HH Houcem H. CISO > "The biggest downside is that customization, while powerful, can be overly complex for non-technical users." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6622104) LN Luciano N. Senior Film Technician > "Really good and easy, ticketing is good and being able to allocate work & comments are helpful over long periods of time" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7109408) MP Mario P. QA Engineer > "The user interface is not as intuitive as I’d like, and some tasks take more clicks than necessary." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6622705) RM Robert M. Cybersecurity Engineer > "Offer robust features that helps to improve the customer experience and reduces workload on customer support team." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6862158) CS Carlos S. Quality Engineer > "The lack of possibility to integrate with sharepoint domain." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6474886) VR Verified Reviewer Sr People Ops > "Overall, It's a good experience and teams definitely need a platform to receive their tickets and distribute workload among members...." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7041624) NR NehA R. QA Manager > "Sometimes, Jira shows loading issues when opening attachments" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6673404) Eric T. Director, Digital Transformation > "Being able to tie KBs to the customer interface is extremely helpful." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7086242) AM Alex M. IT Service Manager > "Compared to the other Atlassian products this is on the much more expensive side as you require more-and-more agents." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6441994) Edward K. App Integrations Specialist > "The product can be configured in many different ways to support your requirements, and it's good value for small teams." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7004161) Swathi J. Software Developer > "Pricing is getting expensive, and reporting is flexible but can be unintuitive without add-ons." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6844026) MG Mike G. Member of Technical Staff > "You can easily create and assign IT service request." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7077044) AP Amitabh P. Technical support engineer > "Little bit complicated platform with excessive options." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6577373) JM Jessica M. Customer Service > "The automation features and customizable workflows have streamlined our processes and improved our response times significantly." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6646556) Naveen C. Senior Technical Manager > "Pricing is a bit concern for businesses with limited budgets." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6640468) KP Katrina P. IT Analyst > "It allows for easy project management and helps to identify bugs/issues." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7049569) MM Madilyn M. Senior Research Associate > "There is a lot going on with different boards, timelines, and tickets so it can be easy to lose track of everything and for things to be..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6118182) JH Julio H. It analyst > "Reliable tool for handling IT service requests and incidents. Once you get past the initial setup, it’s very efficient and helps improve..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6665532) AM Antti M. Product Owner > "The Atlassian products don’t have that Atlassian-feel anymore to be honest." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6828649) AM Antti M. Product Owner > "In no time you can set up a basic customer support flow, and with time you can get highly automated customer support flows." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6828649) HN Harshad N. Technical Support Expert > "Extremely costly for small organizations to buy and manage." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6703913) Swathi J. Software Developer > "It helps me customize workflows and automate repetitive tasks, improving the overall team efficiency." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6844026) Sugam P. Project Manager > "It feels extremely slow because there are so many repeating, mainly identical empty fields that must be filled out repeatedly." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5054864) KS Katie S. Operations Manager > "I think if they had a quick start guide for collaborative inbox, it would be a great tool for small businesses." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6881662) GM Gilberto M. Technical Product Manager > "The setup interface is clunky and unintuitive at times, for all the benefits of being a part of the Atlassian environment, it suffers from..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___3681639) Marko S. Director > "I have managed to segment everything, from IT aspects to our forecasting aspects in no time." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7006258) DS Dayley S. Web Developer > "There’s always an issue when adding bulleted lists! When starting a paragraph underneath it always seems to indent it." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4928971) AF Adrian F. CTO > "The customizable workflows and powerful search functionality make it a must-have for IT teams." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6481012) FJ Frank J. Network Architect > "Some working flow is not flexsible for me， not sure whether it is a configuration issue or not？" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6141330) JaK Jarosław K. Director of Support Services > "The framework is flexible and allows it to be modified or extended through the application of 3rd party scripts or plugins." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6711708) KB Kirstin B. VP Content Strategy > "I have yet to meet a system that we cannot integrate into our jira instance." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5001509) AH Aaron H. Sales and Inventory Analyst > "The platform can scale from small teams to large enterprises, making it suitable for organizations of various sizes." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6551147) TT Terry T. IT asset manager > "The out of box feature in this module was not useful for my purposes." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6082284) AP Adam P. Managing consultant > "how well it brought structure and visibility to complex service workflows." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7051744) KB Kirstin B. VP Content Strategy > "Setting up the workflow design is a little overwhelming for a novice user." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5001509) JH Julio H. It analyst > "The customizable workflows and automation features save a lot of time and help keep everything organized." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6665532) FV Filippo V. CTO > "It is very difficult to set up." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6796996) AP Amitabh P. Technical support engineer > "It is extremely helpful product to know the developement and bugs related progress and to keep track on all the ongoing information." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6577373) EW Evelyn W. IT Assistant > "But learning part is rough." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6803804) RR Richard R. IT Manager > "Overall as a starting point, it worked, but the group as a whole needed a more elaborate solution with a focus on more detailed reporting..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6846976) MF MARITZA F. BILLER > "SOME TIMES WE CAN NOT TO CONNECT TO THE SUPPORT" [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6104781) PA Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I like the fact that you pick a ticket and find all related tickets or related dependency services being affected by the incidence raised." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6584366) YS Yuval S. IR Analyst > "The colors are boring, they can add more life to it." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6118822) CF Carlos F. Endpoint System Administrator > "With the seamless tools imbedded in the program, it has enhance our productively and user communication." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6496603) BD Bishal D. Backend Developer > "It was costly for us when we used it for the startup company." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5097214) VR Verified Reviewer Junior Software Engineer > "We can set up a new portal in minutes for every new project and easily tie the tickets to our internal Jira Software projects keeping..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6329273) Melissa S. Global Learning & Development Business Partner > "Some features are really too basic or even missing from the instance which means you have to customize a lot and if you are not experienced..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___3861008) LP Lucas P. Senior Software Engineer > "Powerful project tracking: it provides an extensive range of tools and features to effectively manage software development projects,..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4961179) MT Mateusz T. marketing > "Configuration of accesses and views is a task for an experienced user. And with a possible configuration error, it may take some time to..." [See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4576227) [View Reviews](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) ## User interface 4.37 (3,023) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) 4.47 (770) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Agile Methodologies 120 Important Wrike Top features 49/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/76113/Wrike/#features) JIRA Service Management 21/50 - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Availability Management - Billing & Invoicing - Budget Management - Calendar Management - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Feedback Management - File Sharing - Forecasting - Gantt/Timeline View - Generative AI - Idea Management - Issue Management - Kanban Board - Key Performance Indicators - Milestone Tracking - Mobile App - Multi-Channel Communication - Multiple Projects - Portfolio Management - Predictive Analytics - Prioritization - Productivity Analysis - Project Planning/Scheduling - Recurring Tasks - Remote Support - Reporting/Project Tracking - Resource Management - Risk Management - Tagging - Task Management - Testing/QA Management - Third-Party Integrations - Time & Expense Tracking - Traditional Methodologies - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/227102/JIRA-Service-Management/#features) ### Recognition Wrike is recognized as a top-rated tool in 4 Capterra Shortlist reports JIRA Service Management is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Wrike Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JIRA Service Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wrike - By Wrike - Located in United States - Founded in 2007 JIRA Service Management - By Atlassian - Located in United States - Founded in 2013 ## Popular Comparisons [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,248)](https://www.capterra.com/p/169607/Clockify/reviews/) $10/month Price $4.99/month 4.3 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/76113-169607/Wrike-vs-Clockify) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) $20/month Price $19/month 4.5 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-227102/Freshservice-vs-JIRA-Service-Management) [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) $10/month Price $7.91/month 4.3 Features 4.4 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-76113/JIRA-vs-Wrike) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $20/month Price Contact vendor for pricing 4.5 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180609-227102/Action1-RMM-vs-JIRA-Service-Management) [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $10/month Price $10.99/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/76113-184581/Wrike-vs-Asana-PM) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $20/month Price $1950/year 4.5 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/174535-227102/PDQ-Deploy-vs-JIRA-Service-Management) [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $10/month Price $9/month 4.3 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76113-147657/Wrike-vs-monday-com) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $20/month Price R$35/month 4.5 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202528-227102/Milvus-vs-JIRA-Service-Management) [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/) $10/month Price $5/month 4.3 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76113-211559/Wrike-vs-Trello) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $20/month Price $67/month 4.5 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-227102/Pulseway-vs-JIRA-Service-Management) [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) vs [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) $10/month Price $10/month 4.3 Features 4.6 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/76113-158833/Wrike-vs-ClickUp) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $20/month Price $1.75 4.5 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-227102/N-central-vs-JIRA-Service-Management)