# Compare Wrike vs Salesforce Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wrike and Salesforce Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76113-268338/Wrike-vs-App-Cloud --- # Wrike vs Salesforce Platform Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WrikeSalesforce Platform2/4 selected [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/) [## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $10.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [2,883 reviews](#user-reviews) Positive 2,569 Neutral 220 Negative 94 [## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [392 reviews](#user-reviews) Positive 348 Neutral 32 Negative 12 ## Summary * * * Key features rated by users Features selected based on 8,779 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Customizable Reports 4.6 Task Management 4.6 Commenting/Notes 4.6 Customizable Fields 4.6 Real-Time Data \-- \--%Fit Missing features Feature ratings Customizable Reports NA Task Management 4.3 Commenting/Notes NA Customizable Fields 4.4 Real-Time Data NA User satisfaction User satisfaction 4.4 User reviews[2,883](https://www.capterra.com/p/76113/Wrike/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.4 User reviews[392](https://www.capterra.com/p/268338/App-Cloud/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment. Best for With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## User reviews Pros & cons VR Verified Reviewer Senior Project Specialist > "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933) SS Suzanne S. Marketing Project Manager > "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515) RR Rafia R. Graphic Designer Visual Branding > "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669) SH Suhail H. QA Member > "A stream of notifications can clutter the interface, making it more difficult to concentrate on an urgent QA at peak activity production cycles." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6780625) AS Aaron S. Graphic Designer > "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836) VR Verified Reviewer Senior project manager > "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945) David S. Project Manager > "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs,..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171) VR Verified Reviewer PMO > "It can feel a bit overwhelming at first because there’s a lot to explore, and the notifications can pile up if you don’t tweak the settings." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7033551) SH Suhail H. QA Member > "I’ve been able to monitor fabric and stitching quality issues live, which allows our team to catch defects as soon as they’re present, assuring that my company's..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6780625) JL Jason L. Project Manager > "It can also be slow or glitchy when handling large projects with many users." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7029748) PS Pereira S. Informatics Engineer > "The platform syncs effortlessly with GitHub and Jira, allowing for seamless data transfer and automation of development workflows." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6765110) VH Vontavius H. Chief Executive Officer > "It doesn’t have enough features on the free version to compete with platform such as Asana" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161) AD Ann D. Project Manager > "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446) DM Dana M. Fulfillment Manager > "Sometimes they send random "helpful" emails but i really don't need those, it clogs up the inbox." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7027968) GK Ghassen K. Generative AI Instructor > "Wrike has project visualization dashboards and reports which allow us to achieve a clear overview of our projects activities making it easy to track our progress." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6848156) VR Verified Reviewer Senior Project Specialist > "There is nothing in particular that I didn't like about Wrike. Once there was a bug when I didn't get notifications or got them with delays." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933) EG Erin G. Marketing Specialist > "It has so many great features and capabilities - time logging, reporting, task dependencies, status changes, automation, request forms...the list goes on and on." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6767498) AL Amber L. Discharge Planner > "Apart from lack of offline access feature, I have nothing else that I dislike when using Wrike to streamline PPM processes." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6884212) GK Ghassen K. Generative AI Instructor > "Wrike has a collaboration workspace fitted with outstanding team communication features which allows us to easily share information and work together on our projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6848156) JN Josh N. Realtor > "In addition, the configuration of the custom fields is very limited, so this makes me work with just enough and I do not feel that I have total freedom of customization." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063) JL Jason L. Project Manager > "Wrike is a great software as long as someone learns the system in detail and champions how it gets organized from the beginning of the setup, and then maintains it..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7029748) LW Lori W. Marketing Coordinator > "Occasional slowness in the interface, as well as a tough time finding nested comments in the chats from time to time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6845999) SC Stefano C. Head of PM > "The dashboard is clear and customizable, allowing teams to easily track progress and stay organized." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7069760) EAJ Esami Allan J. Web Developer > "Wrike lacks better workflow management,which makes it abit slow to assign tasks to specific individual." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6856010) PS Pereira S. Informatics Engineer > "It has enhanced our collaboration on all our tasks and project visibility which has helped to boost our project completion rates by 37%." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6765110) SP Sven P. RnD Manager > "However, without this commitment, the tool can quickly become fragmented, underutilized, or frustrating – especially for teams who are less technically inclined." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855286) TA Tim A. Strategic Operations Director > "What I like most is it allows us to break projects down into tasks and subtasks, assign owners and deadlines easily." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855852) Ravi V. QA > "They have a mobile app but it is not good as using wrike on computer." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7053087) SM Sampad M. Software developer > "Its automation and proofing tools help to save our time and reduce email clutter." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7036320) SF Stuart F. Junior Product Manager > "The automated updates/reminders could do with more detail as to what project they relate to, can be a little confusing when you have many open projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6679320) JG Joy G. Owner and Graphic Designer > "Wrike enables me to plan, track and manage projects without following manual processes via workflow automation." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6788047) VR Victoria R. Manager, Project Management > "Wrike can become overwhelming, and tasks may get lost if they are not organized in the correct space or folder" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6838974) FB Francesco B. Marketing Consultant > "The best thing about Wrike is it brings all our project work together which help to streamline workflows and team collaboration." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6818726) ML Michele L. Project Analyst > "It lacks features like gantt charts and advanced reporting tool." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6790147) KP Katrina P. IT Analyst > "It allows me to easily track my tasks as I am working on them." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7049584) BS Brittany S. Senior Project Manager > "Some of the tools feel a little underdeveloped, like Calendars and reports." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6856660) KN Kristen N. Marketing Manager > "Dashboards help to keep work visible on an individual and team level. Plus, every team member can view the communication surrounding decisions per project or task, which..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6705672) JL Jason L. Project Manager > "Wrike can be overly complicated and difficult to learn for new users." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7029748) LS Lauren S. Full-Stack Developer > "Wrike gives my 5-person team the structure and automation we need to work like a larger organization." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7050624) Shelly E. EIMS Director > "There aren't many things I dislike about Wrike but if I need to pick something, I would say the ability to work with outside emailing." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6854518) JN Josh N. Realtor > "The reports with this platform are the most important of all the benefits obtained with this platform since they are generated instantly and are very clear with the..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063) Owen C. programmer > "When the entire team works on the same project, the speed of the platform can collapse and not allow quick changes to be made." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6243946) JN Josh N. Realtor > "The dashboard of this platform has allowed us to better organize collaborative work by being able to manage team tasks in a simple way, without so many processes in the..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063) SS Suzanne S. Marketing Project Manager > "It's a burden and very time-consuming when I have hundreds of automations in place." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515) Ana R. Booking Executive > "It offers top-notch work planning tools like Gantt charts which assist us in creating work plans to allow us achieve the project end goals." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6549999) MC Michael C. Director of Survey Research > "Changing user experience hard to manage for legacy users" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7050129) BA Belizario A. Consultor Indenpendente de Gestão de Dados > "Wrike is a versatile project management and collaboration tool that offers a range of services including Business Management, Time Tracking, Dashboard, and Creative..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6348402) Christal H. HR Operations > "On occasion, updates didn't seem to process in real time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7070231) MHB Mahmudul Hasan B. Wrike-best for project management and collaboration tool > "Besides, the interoperation with different types of tools and powerful reporting & analytics features let teams reflect on performance closely as well as make..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6421347) AS Allison S. Marketing Coordinator > "I have to admit the initial onboarding can feel a bit overwhelming for new team members." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7035890) SA Sadiq A. Senior Partner > "Wrike allocates a wide array of features which enables me to nearly perform over 75% of my daily duties such as time tracking, collaboration and project management..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6561875) Emily B. Project Manager > "Some platforms just have community discussion boards, and those don't provide immediate assistance." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855616) SU Saad U. Strategy Analyst > "Wrike facilitates robust PPM capabilities which enables me to save time by eradicating manual processes through real-time automation." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6708539) MW Matthew W. Marketing Head > "The interface takes time to get used to, its not for basic task management." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6808481) VR Verified Reviewer Marketing Operations Manager > "Our org needed Gantt charts to properly track multiple dependent tasks across multiple projects, Wrike makes timelines and outstanding tasks clear and easy to..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6241264) MM Mohammed M. Senior Software Developer in Test > "I did not test it with a large team or organization, so I'm not sure how it performs in those settings." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6781912) KM Kanye M. Programmer > "It has a more fluid collaboration between teams that allows us to have a more fluid work with the necessary management tools to share files in a very efficient and fast..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6586713) TK Thami K. Brand Marketing Coordinator > "It can feel a bit overwhelming for new users (like when I was new to the platform) because it has so many features, and the interface isn’t always the most intuitive." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6582175) NT Nikos T. Head of SEO > "It's so flexible and adaptable to different types of projects and teams and allows us to coordinate with client-teams as well." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855360) MM Marylet M. Owner > "Pricing plans might not be appropriate for startups or small businesses, and the interface might confuse novice users." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6331070) BB Brian B. IT Project Manager > "It provides a robust set of features, such as task management, project scheduling, resource allocation, time tracking, and collaboration tools, to streamline team..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6705342) Ruchir A. Cloud Support Engineer > "There is a steep learning curve and the interface can get overwhelming." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6798178) Zack R. Public Relations Specialist > "Wrike flexibility allowed us to integrate it with other products like resource planning tools helping us to manage all project operations holistically." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6754862) JM Jordan M. HR Generalist > "Filtering options are limiting and annoying." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6832541) Ravi V. QA > "The flexibility level and customisations to manage complex workflows is really nice to have." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7053087) KG Kirsten G. Digital Designer and Video Editor > "Navigating Wrike has proved tricky for some of our team member's." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855625) Walter G. Adviser > "improved the way of managing all projects from different but connected areas, we can all work from the same team on the same project to develop corrections in real time..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6378506) VR Verified Reviewer Digital Marketing Specialist > "This can make it difficult to present data to the needs of the team or company. Although the pre-built reports are useful in most cases, I found the limited..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___4880082) JW Jeff W. Creative Lead > "It keeps projects organized, communication tight, and deliverables on track, all while feeling surprisingly intuitive." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7050097) DK David K. Chief of Clinical Services > "I am a daily user of Wrike and I do not experience bugs which last more than two years before they are fixed by vendor technical team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6528843) MD Marco D. Area Coordinator > "Overall Wrike helps tremendously in managing tasks, workflows, progress tracking and whole overview of the project." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6813479) FS Francesca S. Technology Administrator > "The interface is a little overwhelming at times especially when looking at multiple projects on the gantt chart" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6432297) Melissa J. Manager > "I also have a lot of repetitive type tasks and the ability to map out a blueprint to replicate is such a time saver." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6855561) SC Steven C. Web Designer and Content Writer > "Choosing the ideal workflow was challenging when we were starting out since most of the team members forgot about moving the cards. If your project has many stages/..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___5028041) JN Josh N. Realtor > "This platform is not only another organizer for project management but also provides data efficiently to the main project administrators and thus be more effective with..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6571063) VR Verified Reviewer Lead Community Manager II > "The interface can be overwhelming initially, and it may take time to learn and navigate the numerous features and options available. While Wrike offers a degree of..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___4732473) BS Brittany S. Senior Project Manager > "I appreciate that they have a user advocacy platform that gamifies their participation and encourages helping others, learning, and you can even earn swag." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6856660) RC Raquel C. social media analyst > "Today, for each demand a new task is created. If I need to approve some things, I will have several tasks for each approval and once completed, I no longer have access..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6227573) NN Nick N. Owner > "I used Wrike because it’s pretty intuitive, and it lets you connect nearly all the tools you need and move your processes or import data without too much fuss." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6865410) Walter G. Adviser > "It has never happened to me that I have had problems with poor performance or bad service from customer service, nor do I feel that they need to correct something in..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6378506) [View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/) Dionne Joy M. Service Hub Representative > "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) SK Sagar K. Sales Mangaer > "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628) LB Logan B. Owner > "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533) VR Verified Reviewer New Business Representative > "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327) JOIA W. Owner - Licensed Advisor > "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480) TE Tina E. Membership Manager > "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) MO Makenna O. Branch Office Administrator > "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) Gabriel K. Senior Marketing and Communications Specialist > "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) CG Chelsea G. Engagement Officer > "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) CG Chelsea G. Engagement Officer > "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) YM Yahya M. Admin RD Consulting > "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) TE Tina E. Membership Manager > "We were able to track customer activity without having to check back with the legacy system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) AG Alyson G. Director of FPA > "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077) VR Verified Reviewer Senior Manager, Information Technology > "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) CB Cameron B. Sales Manager > "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102) LR Lily R. Director > "Right now we cannot locate discount t details that are embedded within a task." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) VR Verified Reviewer Admin Consultant > "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902) RT Ruki T. Sr. Sales Enablement Specialist > "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757) Brandon C. Copywriter > "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) HR Heather R. Records Specialist > "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765) Gabriel K. Senior Marketing and Communications Specialist > "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) PL Phillip L. Demand Generation Manager > "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) CC Cody C. CSR > "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534) TH Tyler H. Sales Manager > "I could only think of one major issue I had with the product." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407) XL Xiang L. Director > "We use Salesforce platform to realize the large data flow and communication across different departments." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898) AS Alex S. Recruitment Sourcing Specialist > "The cons about Salesforce was how difficult it was to navigate the UI." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) KU KARINA U. SDR > "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034) RN Ryan N. Sales Executive > "The cost of getting things set up the way you want them is large from both a time and monetary perspective" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518) AM Alan M. Business Development Executive > "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069) ET Erin T. Sales Enablement > "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454) Keplet S. Salesforce Consultant > "Regular updates and new features demonstrate Salesforce's commitment to innovation, ensuring the platform evolves with changing..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034) VR Verified Reviewer Technical Support Engineer > "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831) Kenidra S. Content Moderator > "Using Salesforce to multitask while on a call was overall the best customer relations management app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159) HG Henry G. CFO > "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506) VR Verified Reviewer Account Executive > "It's also great for development as it helps me learn." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371) EE Ethan E. Business Operations > "Backend set up an sometimes be somewhat clunky to use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Brandon C. Copywriter > "My favorite part about SalesForce was how detailed the tracking was." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) LF Laura F. Executive Director > "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) RH Richelle H. Proposal Project Manager > "Salesforce makes staying on track with client follow up extremely efficient and seamless!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407) VR Verified Reviewer Business Consultant > "I found merging contacts and tickets a bit tricky on salesforce" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591) SM Sean M. Marketing Manager > "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CT Chetan T. Director, customer experience > "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) TE Tina E. Membership Manager > "The integration was smooth and straightforward." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) VR Verified Reviewer CEO > "It was too expensive to make automation and further development of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) LA Lisa A. Company Director > "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171) NB Nathan B. Systems Admin > "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549) EC Ethan C. Senior Accountant > "The learning curve is kind of big and it's a bit overwhelming at first." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320) DW Debra W. Fraud Investigator > "Very easy to find the data I need when looking up member information." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6789368) GS Grace S. L&D Specialist > "It can become a complicated admin mess." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895) Keplet S. Salesforce Consultant > "Performance is generally reliable, with minimal downtime, although peak times can sometimes cause slowdowns." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034) CM Christian M. Agency Producer > "More bugs then features." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) SM Sean M. Marketing Manager > "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CM Christian M. Agency Producer > "I feel really bad for the developers who had to put their name on this app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) AT Adrianna T. Operations > "The variety and customization available for a complete CRM experience." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115) Megan B. Client Experience Process Coordinator > "The deployment process has been a bit difficult because of migrating files over from our previous application" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892) LR Lily R. Director > "I’m looking forward to continuing to build out more for the purposes of serving additional stakeholders." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) EE Ethan E. Business Operations > "How it has helped us with organising the delivery portion of the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) VR Verified Reviewer Technical Consultant > "It also isn't an out-of-the-box solution and requires an investment of time and money to get built." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155) LF Laura F. Executive Director > "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) EB Eric B. Sr. Salesforce Administrator > "It's easy to setup, easy to use, and highly customizable to suit any business need. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6777273) TW Troy W. Software Engineer > "The main issues are ones that you'll encounter on any Web Application, it's just the give and take of having it be a web application..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___2856014) PL Phillip L. Demand Generation Manager > "It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) Tiago O. Field Engineer > "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143) MO Makenna O. Branch Office Administrator > "It keeps the main description clean and easy to decipher." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) BP Binu P. Financial Accountant > "Connectivity to ERP was limited, i lost this due to contract cancellation" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080) EB Eric B. Sr. Salesforce Administrator > "It's a vast landscape of opportunities and continues to grow." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6777273) JS Jordan S. Bdm > "I don't like the set up" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848533) MHS Mohammed Hareez S. Human Resource > "And the most I like about Salesforce platformers is easy to track notes for the customers" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644) SG Salvador G. Proyect Manager Team Lead > "Also having the classic / lightning both available is a bit annoying to troubleshoot." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493) KR Katie R. Insurance rep > "Overall The system is easy to navigate and provides a lot of information" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6763527) AW Austin W. Account Executive > "The tasks can get lost in the busyness of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458) EE Ethan E. Business Operations > "Salesforce is the best in class for the problems it solves for business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Ada B. Cyber Anayst > "You have to buy additional features and sometime the tool is slow" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384) [View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/) ## User interface 4.36 (2,883) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) 4.37 (392) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Wrike Top features 36/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/76113/Wrike/#features) Salesforce Platform 15/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/268338/App-Cloud/#features) ### Recognition No recognitions have been awarded to Wrike No recognitions have been awarded to Salesforce Platform ### Deployment & support Wrike Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wrike - By Wrike - Located in United States - Founded in 2007 Salesforce Platform - By Salesforce - Located in United States - Founded in 2003 ## 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