# Compare Wrike vs Salesforce Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wrike and Salesforce Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76113-268338/Wrike-vs-App-Cloud --- # Wrike vs Salesforce Platform Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WrikeSalesforce Platform2/4 selected [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/) [## Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $10.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [3,023 reviews](#user-reviews) Positive 2,703 Neutral 225 Negative 95 [## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [399 reviews](#user-reviews) Positive 355 Neutral 32 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,400 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Task Management 4.6 Customizable Reports 4.6 Commenting/Notes 4.6 Customizable Fields 4.6 Real-Time Data \-- \--%Fit Missing features Feature ratings Task Management 4.3 Customizable Reports NA Commenting/Notes NA Customizable Fields 4.4 Real-Time Data NA User satisfaction User satisfaction 4.4 User reviews[3,023](https://www.capterra.com/p/76113/Wrike/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.2 Customer support 4.3 User satisfaction 4.4 User reviews[399](https://www.capterra.com/p/268338/App-Cloud/reviews/) Ease of use 4.0 Functionality 4.4 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Marketing, creative, product management, client services, IT, operations, HR, legal, finance, tech, consumer goods, manufacturing, professional services, healthcare, education, media, entertainment. Best for With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## User reviews Pros & cons TF Thiago F. Head of Client Service > "It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132584) DS Daniel S. Manager, Marketing Technology > "The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880) JV Jaimin V. Project Coordinatore > "The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147) MO Mabel O. Events Marketing Coordinator > "I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508) SF Sarah F. Marketing Technologist > "We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) JD John D. VP, Customer Engagement > "The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136781) ER Evan R. Marketing Coordinator > "Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149712) SB Serena B. Marketing Associate > "I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134366) SL Sai L. Assistanship > "The real-time collaboration tools, interactive Gantt charts, and customizable dashboards have significantly boosted our team's productivity and kept everyone aligned on deadlines." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163485) KH Kevin H. Director of Systems - On-Site Activities > "I have noticed that some implemented changes by Wrike seem to overwrite my custom settings and changes how the Space or particular screen and tree view are shown, though I did not make a change..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704) OW Ojaswini W. Software Developer > "Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991) PR Parija R. CFO > "The bad part about it is that you cannot easily assign specific time track to an individual sub-service within a large project template." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161222) LP Lauren P. VP, Sea Production > "It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) SS Sally S. Senior Marketing Operations Associate > "Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was,..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) MW Michael W. Director of Web and Organic Search > "I love the integrations and the flexibility of how you can present the different task items for example for one board we use just a standard table view, but for my testing board, I use a column board..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134607) MA Megan A. Consultant > "Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426) HP Harris P. Senior Engineer > "I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7159599) SS Suzanne S. Marketing Project Manager > "There's no sort of filter option on the automations (besides date and owner), making it difficult to find a specific one - no name filter and I have to open the automation to see the entire title." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7034515) VR Verified Reviewer VP Marketing > "Wrike is a solid project management tool I use for managing video production workflow, including brainstorming, writing, filming, and editing." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7179399) VR Verified Reviewer Accessories Designer > "This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633) PB Paula B. Growth Brands Design Leader > "The platform is flexible enough to adapt to different processes, and features like automation, dashboards, and request forms have made a real impact on our efficiency." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148263) MM Molly M. Marketing Specialist > "Sometimes the interface loads slowly, causing me to have to refresh my project page several times to access what I need." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134624) MV Michael V. Software Engineer > "I appreciate the Gantt chart view which allows me to visualize dependencies: if one task is delayed, I immediately see the impact on the rest of the schedule." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7148007) GY George Y. Copywriter > "Performance can lag on large workspaces, and occasional UI quirks—like slow loading or inconsistent notifications—can interrupt momentum." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137291) LP Lauren P. VP, Sea Production > "Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) SS Sally S. Senior Marketing Operations Associate > "The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134286) AH Ayesha H. IT Project Coordinator > "It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145796) MO Mabel O. Events Marketing Coordinator > "The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134508) VR Verified Reviewer Senior Project Specialist > "It has all the necessary tools to successfully manage our projects by gathering all the communication in one place and logging the time spent on a project." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7088933) MR Marc R. Digital Media Strategist > "I find some of the new updates to not be communicated efficiently enough and then my dashboards and To-Do lists change and I have to figure out why." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134452) SF Sarah F. Marketing Technologist > "We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) KK Kajol K. Campaign developer > "The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) OW Ojaswini W. Software Developer > "Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7143991) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "The user interface is very dense and requires an adjustment period to avoid feeling overwhelmed by notifications and folder layers." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7177844) MR Matilda R. Communciations Coordinator > "I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136186) MW Marissa W. Director, Sea Production > "Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137265) SG Sophie G. Head of Customer Marketing > "Overall, Wrike has streamlined our creative workflows with its robust request forms and built-in proofing, even though its complex interface initially caused some friction in team adoption." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132876) DS Daniel S. Manager, Marketing Technology > "For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137880) RR Ryan R. Marketing Manager > "Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability,..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134239) SpT Stéphanie T. Trade marketing manager > "sometimes it happens that files are not saved directly after the work is done and need to be uploaded but it doesn't happen regularly to be honest." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7132710) VC Valerie C. Associate Director Creative and Brand > "It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134447) SB Shubam B. Analyst > "I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670) VR Verified Reviewer Admin > "It’s a reliable and feature-rich platform that enhances team collaboration and project visibility. Once you get familiar with it, it becomes a highly effective tool for managing projects efficiently." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7145872) VR Verified Reviewer Senior project manager > "Can’t personalise to the level id like - tickets not raised by yourself can’t be tracked & expensive license." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7081945) VR Verified Reviewer Senior Manager > "the easily collaboration with multiple access types combined with secutity access definitions helped in multiple users across organization to contribute as per their roles." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7150154) SR Sankalp R. Senior Software Developer > "I understand it's very specific use case but initially we did have to face problems because of this between the client requirement and the tool's capabilities." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7142624) RR Rafia R. Graphic Designer Visual Branding > "Wrike provides a more structured way to manage projects, which helps when coordinating multiple tasks and deadlines across the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113669) SB Shubam B. Analyst > "Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137670) SU Shigeki U. VP > "It provided strong visibility into task ownership, status, and timelines, and also worked well for collaboration with external partners, not just internal teams." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210) SM Sean M. Chief Editor at deBanked > "Getting used to it was a laborious process for my team because the software is packed with menus and sub-menus that can be intimidating at first glance." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7166295) KH Kevin H. Director of Systems - On-Site Activities > "I particullarly like the report creation features that helps us with KPI and provides visibility of our current status to the team." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134704) JA Jessica A. Marketing Manager > "Sometimes the search tool can be a little difficult to find past projects and files." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136235) SW Sarah W. Directions of Retail > "I’ve really enjoyed Wrike and our company uses it daily to keep track of strategic initiatives, department initiatives and I even use it to track some personal things!!" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133528) KW Katherine W. Project Manager > "The dashboards could be useful, but often take so long to populate that I lose interest and find the info a different way." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495) ML Marjorie L. Staffing and Business Development Manager > "Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7154894) JJ Jules J. Graphiste > "Also, the free plan is quite limited, and some reporting tools feel a bit clunky compared to competitors." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136599) SU Shigeki U. VP > "Its ability to coordinate work across a wide group of internal stakeholders and external partners was a major strength. While there is a learning curve, it delivers strong value once teams are..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133210) John S. Director, Academic Innovation Media > "There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7136317) AS Aaron S. Graphic Designer > "Wrike is a solid project management tool that helps keep creative projects organized, especially when working with multiple teams at the same time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7077836) GS Gillian S. Communications Manager > "I also sometimes struggle with incorrect automatic status changes, but I'm aware that can be changed as a team setting." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7163983) KK Kajol K. Campaign developer > "The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7141731) JS Jennifer S. Senior Copywriter > "Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7158532) David S. Project Manager > "I appreciate the ability to tailor workspaces, statuses, and fields to match my team's specific operational needs, whether it’s organizing product specific programs, Consulting Services, or managing..." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___6857171) JLC Jean-Luc C. President > "The product online support services are very ineffectiveness a message can go even two days without being attended." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7170021) MF Maddy F. Coordinator > "The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134464) JR Jayasri R. Campaign specialist > "There are also occasional bugs and issues, like minor glitches or slow performance." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7137658) SS Stefano S. Product manager > "We can create custom workflows that actually match our team's unique processes rather than being forced into a "one size fits all" structure." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7149515) SF Sarah F. Marketing Technologist > "It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135551) KW Katherine W. Project Manager > "Managing our clients and projects in Wrike works really well for our team and helps ensure that projects are well planned and nothing falls through the cracks." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7124495) LR Llyas R. Production Associate > "Well, at least like about Wrike is when there is an overwhelming number of task things can get cluttered and confusing at times" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7151709) VR Verified Reviewer Creative Projects Manager > "I like that Wrike gives us one place to manage incoming requests, track projects, and keep communication tied to the work." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7138044) TE Taryn E. Creative Manager > "When managing a large number of tasks, it can sometimes be difficult to quickly get to the core of the communication." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040) TE Taryn E. Creative Manager > "It gives me clear visibility into timelines, priorities, and team workloads, which makes it much easier to keep projects on track." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7133040) LD Lokesh D. Technical Manager > "The interface can also feel cluttered when managing multiple projects." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7135085) MA Megan A. Consultant > "There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7156426) LP Lauren P. VP, Sea Production > "For example, if everyone creates tasks their own way or names things differently, things can get messy fast." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7134514) AD Ann D. Project Manager > "Organizing and managing multiple project had been a challenge in our organization. Since the deployment of Wrike, we are able to manage projects with ease." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7092446) VH Vontavius H. Chief Executive Officer > "It doesn’t have enough features on the free version to compete with platform such as Asana" [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7113161) JV Jaimin V. Project Coordinatore > "The platform provides complete visibility into project progress, making it easier to identify bottlenecks and ensure timely delivery." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7161147) VR Verified Reviewer Accessories Designer > "We've had members of our team stop using the software because they can no longer see their team's workload." [See full review](https://www.capterra.com/p/76113/Wrike/#Capterra___7152633) [View Reviews](https://www.capterra.com/p/76113/Wrike/reviews/) MR Marc R. Digital Media Strategist > "It allows organizations to tailor nearly every aspect of the system to fit their specific workflows, whether that’s through custom..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) SK Sagar K. Sales Mangaer > "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628) LB Logan B. Owner > "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533) Gabriel K. Senior Marketing and Communications Specialist > "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) DE David E. Maintenance tech > "It isn't just a CRM; it is a comprehensive development environment that allows you to build virtually any business process from the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7142381) VR Verified Reviewer New Business Representative > "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327) Dionne Joy M. Service Hub Representative > "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) TE Tina E. Membership Manager > "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) JOIA W. Owner - Licensed Advisor > "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration capabilities." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480) AG Alyson G. Director of FPA > "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077) MO Makenna O. Branch Office Administrator > "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) MR Marc R. Digital Media Strategist > "What stands out most about the Salesforce Platform is its powerful customization and scalability." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) CG Chelsea G. Engagement Officer > "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) MR Marc R. Digital Media Strategist > "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) RT Ruki T. Sr. Sales Enablement Specialist > "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757) VR Verified Reviewer Senior Manager, Information Technology > "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229) HR Heather R. Records Specialist > "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765) CF Cameron F. Director > "The Power of the simple use of using the salesforce platform and ability to use visuals are always a plus." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7166563) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) CB Cameron B. Sales Manager > "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102) LR Lily R. Director > "Right now we cannot locate discount t details that are embedded within a task." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) CG Chelsea G. Engagement Officer > "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) AS Alex S. Recruitment Sourcing Specialist > "The cons about Salesforce was how difficult it was to navigate the UI." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) VR Verified Reviewer Admin Consultant > "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902) ET Erin T. Sales Enablement > "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454) YM Yahya M. Admin RD Consulting > "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681) VR Verified Reviewer Technical Support Engineer > "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831) TE Tina E. Membership Manager > "We were able to track customer activity without having to check back with the legacy system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) TH Tyler H. Sales Manager > "I could only think of one major issue I had with the product." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407) Brandon C. Copywriter > "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) HG Henry G. CFO > "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506) Gabriel K. Senior Marketing and Communications Specialist > "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) EE Ethan E. Business Operations > "Backend set up an sometimes be somewhat clunky to use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) XL Xiang L. Director > "We use Salesforce platform to realize the large data flow and communication across different departments." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898) LF Laura F. Executive Director > "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) KU KARINA U. SDR > "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034) PL Phillip L. Demand Generation Manager > "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) Kenidra S. Content Moderator > "Using Salesforce to multitask while on a call was overall the best customer relations management app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159) VR Verified Reviewer Business Consultant > "I found merging contacts and tickets a bit tricky on salesforce" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591) Brandon C. Copywriter > "My favorite part about SalesForce was how detailed the tracking was." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) CT Chetan T. Director, customer experience > "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes tedious..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131) SM Sean M. Marketing Manager > "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) VR Verified Reviewer CEO > "It was too expensive to make automation and further development of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582) CC Cody C. CSR > "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534) RN Ryan N. Sales Executive > "The cost of getting things set up the way you want them is large from both a time and monetary perspective" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) LA Lisa A. Company Director > "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171) AM Alan M. Business Development Executive > "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069) EC Ethan C. Senior Accountant > "The learning curve is kind of big and it's a bit overwhelming at first." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320) AM ANDREW M. Contractor > "From the development and continual advances to the ease of use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872) GS Grace S. L&D Specialist > "It can become a complicated admin mess." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895) NB Nathan B. Systems Admin > "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549) CM Christian M. Agency Producer > "More bugs then features." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) SM Sean M. Marketing Manager > "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CM Christian M. Agency Producer > "I feel really bad for the developers who had to put their name on this app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) VR Verified Reviewer Account Executive > "It's also great for development as it helps me learn." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) AT Adrianna T. Operations > "The variety and customization available for a complete CRM experience." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115) VR Verified Reviewer Technical Consultant > "It also isn't an out-of-the-box solution and requires an investment of time and money to get built." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155) EE Ethan E. Business Operations > "How it has helped us with organising the delivery portion of the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) LF Laura F. Executive Director > "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) Tiago O. Field Engineer > "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143) RH Richelle H. Proposal Project Manager > "Salesforce makes staying on track with client follow up extremely efficient and seamless!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407) BP Binu P. Financial Accountant > "Connectivity to ERP was limited, i lost this due to contract cancellation" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080) MHS Mohammed Hareez S. Human Resource > "And the most I like about Salesforce platformers is easy to track notes for the customers" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644) SG Salvador G. Proyect Manager Team Lead > "Also having the classic / lightning both available is a bit annoying to troubleshoot." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493) EE Ethan E. Business Operations > "Salesforce is the best in class for the problems it solves for business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) AW Austin W. Account Executive > "The tasks can get lost in the busyness of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458) IL Ira L. Account Manager > "Web interface, ease of access, feels like from any device." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6859220) Ada B. Cyber Anayst > "You have to buy additional features and sometime the tool is slow" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384) NM Nikki M. HR Manager > "My experience has been using Salesforce for tracking, and it is appreciated!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6752835) Daryl Edwine M. method engineer > "This can also lead to additional costs for the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4689602) CS Courtney S. Office Manager and Teacher > "We will definitely continue to use the Salesforce Platform as it has enhanced our lead management and provided us with more efficient..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124457) VR Verified Reviewer VP, Technical Support > "It's less easier for people without decent technical skills or experience, will take time to figure things out." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3784829) AS Alex S. Recruitment Sourcing Specialist > "What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) Robbie G. Sales Director > "It's very complicated to use compared to other CRMs, and less cost-effective." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4248551) [View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/) ## User interface 4.37 (3,023) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) 4.37 (399) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Wrike Top features 36/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/76113/Wrike/#features) Salesforce Platform 15/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/268338/App-Cloud/#features) ### Recognition Wrike is recognized as a top-rated tool in 4 Capterra Shortlist reports Salesforce Platform is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Wrike Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wrike - By Wrike - Located in United States - Founded in 2007 Salesforce Platform - By Salesforce - Located in United States - Founded in 2003 ## 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