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Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.
Reviewsnap works with clients of all industries and sizes. We offer a performance management system that is affordable and can be used by any company and not just enterprise level organizations.
What I appreciated most is the ease of use of the interface, the ability to customize dashboards to track progress, and the integration with other tools that I use daily.
Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called.
It has amazing features like task prioritization, customizable workflows and seamless collaboration. It allows working with team members in realtime and share files with ease.
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
So far Wrike has been fantastic. It's helping us transition to a more natural work flow and keeping everyone on top of projects.
Who can say for sure that I didn't utilize the assistance, in light of the fact that there are access logs, and still keep up with the unapproved charges.
Wrike has a great interface. I have come to love this software because of how easy it is to use.
Customer support is poor, be very cautious about changes to level of service or SLA's mid-contract with no recourse.
The transition/conversion was effortless. The support staff is superb and extremely responsive.
The only bad experience I have had is with the training through OpenSense, but the problem was not with Reviewsnap.
Third, and most important to me, the customer service delivered by the people at Reviewsnap has always been superb. When you have great people and a great product you have a winner.
I understand that not everyone has had the same experience as me, but I've been extremely unimpressed with ReviewSnap.
One, it is a great technical tool to help drive performance management. Two, it has a very good ease of transaction for the user and the system can be as easy or as technical as you want it to be.
Electronic signature process was a bit confusing for managers.
Three, the customer service is excellent and fast so we were able to accommodate the distinct needs of the different companies quickly. I highly recommend this product and have been very satisfied.
Emails were not being responded to; no one was answering the phone, and messages were not returned.
Speaker 1: Hi, my name is Graham. I'm head of Media Operations at EssenceMediacom, and my rating out of five for Wrike is five. So we looked at all kinds of similar systems before choosing Wrike. Monday.com, Visor, Teamwork, Quickbase. None of them really came up to what we really wanted from a system that was going to integrate fully with our systems and support that management workflow from end to end. So the reasons that we chose Wrike is that it was going to help our business through our year of transformation. It was going to help us set tasks and manage tasks and manage that workflow all the way from top to bottom throughout our whole company. It was quite easy to onboard with Wrike. It took somewhere between three to six months. We went into a lot of detail with the Wrike team, they held our hand through the process, and they ended up integrating with the majority of our systems. The advice I would give people who are considering Wrike for their company is it the right fit, is it going to support your management, is it going to integrate with your systems, and is their company the right fit for you?
Wrike
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