# Compare WildApricot vs Neon CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neon CRM and WildApricot based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76116-102088/WildApricot-vs-NeonCRM

---

# Neon CRM vs WildApricot Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Neon CRMWildApricot2/4 selected

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

[## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

Based on [618 reviews](#user-reviews)

Positive

552

Neutral

39

Negative

27

[## WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting Price

$63.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.4

Reviews Sentiment

Based on [555 reviews](#user-reviews)

Positive

500

Neutral

28

Negative

27

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## Summary

* * *

Key features rated by users

Features selected based on 6,059 reviews from membership management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Member Database

4.3

Payment Processing

4.4

Credit Card Processing

4.4

Electronic Payments

4.4

Registration Management

3.9

72%Fit

High performer

Feature ratings

Member Database

4.3

Payment Processing

3.6

Credit Card Processing

2.8

Electronic Payments

3.2

Registration Management

4.1

User satisfaction

User satisfaction

4.3

User reviews[618](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.3

Customer support

4.3

User satisfaction

4.4

User reviews[555](https://www.capterra.com/p/76116/WildApricot/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$63Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach.

Best for

WildApricot is an affordable cloud-based solution for small associations, non-profits, state and local chapter organizations. Manage membership, website, events and more all in one place.

## User reviews

Pros & cons

KC

Kate C.

Project Coordinator

> "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features make..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

LT

Linden T.

Executive Director

> "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387)

JM

Jordan M.

Marketing Manager

> "You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent profiles..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7125722)

AA

Amanda A.

Operations Manager

> "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

GD

Galen D.

Director of Operations

> "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

HL

Heidi L.

Executive Director

> "Neon CRM doesn't integrate well with our events software, reporting is difficult and non-intuitive, and customer service is limited- as in they want you to pay for training,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7122283)

KS

Kaitlyn S.

Executive Director

> "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

KC

Kate C.

Project Coordinator

> "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

HP

Hild P.

Program Director

> "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more effective..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465)

CH

Cathy H.

Director of Membership

> "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with no..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

JG

JEN G.

Development Manager

> "I also appreciate the ability to better steward our donors, and the workflows available (our last CRM only allowed 2 workflows without an upgrade and more $$)"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

CR

Christy R.

Director of Operations

> "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this upcoming..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

JL

Julia L.

Administrative Consultant

> "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

AA

Amanda A.

Operations Manager

> "Quite basic, does not allow for as much customization of reports and fields as I would like."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

MR

Mary R.

Assistant Administrator

> "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154)

CJ

Charlotte J.

x

> "There are lots of steps which need to be completed for setting up things like events and emails, but they're not intuitive or located in the same place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

AA

Amanda A.

Operations Manager

> "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

JE

Jennifer E.

CPA

> "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the easiest..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

RD

Rachel D.

Development Director

> "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042)

SF

Sarah F.

ED

> "Also, they try to push you into using their payment portal by making it onerous to import soft credits."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032)

JP

Judy P.

Board Treasurer

> "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

EH

Elizabeth H.

Gift Administration Manager

> "One other minor thing is not having an important field option for a query to get a correct data pull."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121786)

JP

Judy P.

Board Treasurer

> "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

NT

Nicole T.

Development Coordinator

> "I don't love Neon's donation forms because I wish they were more customizable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797)

KC

Kate C.

Project Coordinator

> "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

VR

Verified Reviewer

Director

> "They have few resources for educational systems and managing alumni."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992)

KC

Kate C.

Project Coordinator

> "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

EC

Eli C.

development specialist

> "Also, their reporting feature can be burdensome, particularly their donor and donation reports."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941)

JH

Jenyl H.

Director of Finance and Operations

> "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer service..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362)

SS

Susan S.

Box Office Manager

> "There are a few features that don't work the way that I want or expect them to work."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141)

SC

Sarah C.

Manager

> "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306)

BA

Brianna A.

Communications Manager

> "More specifically, there are a lot of limitations to what integrated fields are useable."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

CH

Cathy H.

Director of Membership

> "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

DH

Daisy H.

Executive Assistant

> "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050)

JW

Jessica W.

Education Director

> "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully utilized,..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

CR

Christy R.

Director of Operations

> "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

AA

Amanda A.

Operations Manager

> "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673)

KS

Kathryn S.

Grants and Events Manager

> "The ticket sales aspect is difficult to set up."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599)

JG

JEN G.

Development Manager

> "It's more affordable than what we were using, and it's able to handle our accounts, donations and events all in one place."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123973)

KM

Kate M.

Director Resource Development

> "The training was a little difficult because things changed right after we would train on them."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7121423)

CG

Channing G.

Membership, Volunteer and Development

> "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656)

RK

Rob K.

CEO

> "It doesn't work with my email (Google)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139408)

CB

Carolyn B.

Program-Development Director

> "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418)

Sarena C.

Executive Director

> "Reports and customization aren’t always straightforward, and it takes some time to learn."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

GD

Galen D.

Director of Operations

> "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097)

SH

Samantha H.

Membership Cooridinator

> "My main gripe is that the system is not the most intuitive."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

EF

Emma F.

Operations Manager

> "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442)

JE

Jennifer E.

CPA

> "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473)

RM

Roberto M.

Deputy Director

> "Overall it has helped us to consolidate information about our donors and members which has been a great help."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

HF

Hannah F.

Operations and Community Relations Manager

> "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the company..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200)

SH

Samantha H.

Membership Cooridinator

> "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient, and..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487)

MS

Maya S.

Executive Director

> "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

BA

Brianna A.

Communications Manager

> "I can get all types of information and easily present it to my boss, the board, potential major donors, etc."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559)

CR

Christy R.

Director of Operations

> "Instead, we've had to send emails and wait days for a response."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400)

CH

Cathy H.

Director of Membership

> "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404)

RS

Randy S.

Founder

> "The weird complex "payout" system where I could never find the name of who the payee was!"

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

JW

Jessica W.

Education Director

> "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022)

AD

Adrienne D.

Executive Director

> "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account with a..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

KC

Kate C.

Project Coordinator

> "This helps keep engagement organized without constant manual tracking."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124)

MD

Matt D.

Fundraiser

> "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

Sarena C.

Executive Director

> "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791)

RS

Randy S.

Founder

> "The lack of support for website learning and the general dismissal of our small organization's problems."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

TM

Tom M.

Office Manager

> "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097)

TS

Tiffany S.

Fundraising and Communications Manager

> "Ticketing function was not working, couldn't get help for over a week, by then it was too late."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501)

ND

Natasha D.

Producing Artistic Director

> "Staff can work more efficiently, and engagement with donors is easier to track and analyze."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343)

MD

Matt D.

Fundraiser

> "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907)

JP

Judy P.

Board Treasurer

> "NeonCRM offers the core functions we need to manage our non-profit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418)

MS

Maya S.

Executive Director

> "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty doing so..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923)

KS

Kaitlyn S.

Executive Director

> "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

RS

Randy S.

Founder

> "Customer service was slow and non-responsive to my specific questions. "

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231)

CJ

Charlotte J.

x

> "The customer service team is great and are very quick to respond when I have questions or need help with building on certain parts of our CRM."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7123805)

MD

Michael D.

Admin

> "What ever you do, do not use this CRM as it will be quite painful if you make the migration."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711)

RM

Roberto M.

Deputy Director

> "I also appreciate the ease with which we are able to create and track memberships."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7139358)

AD

Adrienne D.

Executive Director

> "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033)

KS

Kaitlyn S.

Executive Director

> "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848)

NT

Nancy T.

CEO

> "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to that (in..."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897)

JL

Julia L.

Administrative Consultant

> "It's been a reliable program to keep our donor database updated through the years."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959)

MB

Melissa B.

Development Director

> "I also don't like that thank you letter templates aren't able to be individualized or edited at all."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722)

Miranda T.

Accounting and HR Coordinator

> "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059)

BB

Becky B.

National Director of Development and Communications

> "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call."

[See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094)

[View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/)

CL

Cynthia L.

Director

> "Great membership and event management features include customizable membership and registration forms, a helpful..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

CL

Cynthia L.

Director

> "The main limitation of WildApricot for our organization is the inability for a individual to hold more than one..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

DY

Deborah Y.

Deborah Yohn MA BSN RN CEO

> "It allows me to have a secure place to make tickets to a class I teach for injury prevention."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6532343)

DH

Dorris H.

Webmaster

> "Since purchased by Personify, the support is HORRIBLE and lends itself only to electronic communications. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#SoftwareAdvice___6814051)

SS

Sam S.

Director of The Law Enforcement Advisory Panel

> "Because it continues to update/upgrade at no additional charge and add new features and trouble shoot problems..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6530713)

RC

Rebecca C.

Web Liason

> "I also get confused then, when I see all of the numbers in the system - who is a member and who do we just have their..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6517235)

DH

Dorris H.

Webmaster

> "I liked Wild Apricot when it was run by Wild Apricot and someone would assist with a problem. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#SoftwareAdvice___6814051)

Kurt U.

CMO

> "That the onboarding and support reps do not having training on how to set up WA with an existing wordpress website."

[See full review](https://www.capterra.com/p/76116/WildApricot/#GetApp___6632456)

RP

Robin P.

President

> "The features of WA allowed us to keep the club running smoothly during the pandemic. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6536282)

RP

Robin P.

President

> "For example, we have a carpool page on the website but unable to see it on the app."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6536282)

CL

Cynthia L.

Director

> "The platform functions extremely well and handles a very large volume of transactions without difficulty. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

FO

Frances O.

Membership Manager

> "I just can't accept that there is no way for your company to offer support personel for training or trouble shooting."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6539682)

RC

Rebecca C.

Web Liason

> "For our organization, Oregon Potters Association, it has helped to solve a number of our problems."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6517235)

BB

Bill B.

Director

> "This puts the system at risk of unintended damage."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6540995)

SW

Stephanie W.

Senior Manager

> "I love WildApricot and highly encourage businesses to consider as a viable website product!"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6553191)

WB

Walt B.

Webmaster

> "Development ground to a halt, technical support has been cut back to chat and email during working hours only, and..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

Edward K.

App Integrations Specialist

> "It would be a solid choice for an organisation that is willing to fully adopt the "Wild Apricot way", i.e. working in..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6053077)

WB

Walt B.

Webmaster

> "System is inflexible in a number of areas, particularly with event management."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

SM

Sudip M.

Research professor

> "Through its user-friendly interface and its comprehensive array of features, it has allowed us to easily manage..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4615424)

MM

Mike M.

Treasurer

> "I got an email that the support call was cancelled because the group's admin should handle the issue. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6093305)

SW

Stephanie W.

Senior Manager

> "I was in charge of the migration to WildApricot and it was a breeze"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6553191)

SP

Skip P.

Admin

> "There has been zero product improvement, in spite of multiple large price increases."

[See full review](https://www.capterra.com/p/76116/WildApricot/#SoftwareAdvice___4882284)

CL

Cynthia L.

Director

> "WildApricot is expensive but delivers excellent value."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6461821)

CR

Claire R.

Director

> "Does not have advanced social media intergrations."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6221304)

SM

Sudip M.

Research professor

> "The software was also very customizable, allowing me to make changes to the look and feel of my online presence..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4615424)

DC

Duane C.

CEO

> "I am locked out of our web site and WA does nopt answer."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6006849)

CR

Claire R.

Director

> "There is a mobile app and supports mobile payments."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6221304)

WB

Walt B.

Webmaster

> "Reports are few and not useful."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

KN

Kristen N.

Coordinator

> "Great and easy software to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6386244)

MM

Mike M.

Treasurer

> "Then why offer to support and waste my time. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6093305)

LB

Logan B.

Vice President of Strategic Development

> "It is affordable and can do some things other platforms can't at the same price point."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4985400)

DC

Duane C.

CEO

> "no customer service."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6006849)

AI

Aleksandra I.

Operations Manager

> "Great for membership management."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4943263)

TS

Tonya S.

Executive Director

> "Web page builder is not intuitive, lack of new features, poor customer service, no response to any of the..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

WB

Walt B.

Webmaster

> "It was relatively easy to move over our existing member data base and website."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

SM

Sudip M.

Research professor

> "For example, the software is somewhat difficult to use and navigate, with a lot of confusing options and settings."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4615424)

MT

Marek T.

CEO

> "The event management module was comprehensive and made organizing and tracking events a breeze."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4790890)

AI

Aleksandra I.

Operations Manager

> "Customer support needs help."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4943263)

NG

Nena G.

Editor Digital Publications

> "We have used the platform for multiple associations in the past and from day one to now, it is the best solution out..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___3157210)

TS

Tonya S.

Executive Director

> "They focus all their time on creating content to tell me how to run my organization as opposed to improving their..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

MT

Marek T.

CEO

> "The event management features were robust and simplified the planning and execution of events."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4790890)

VR

Verified Reviewer

Secretary

> "Overall the system is unintuitive and difficult to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4661833)

Arsharip T.

Principal

> "Even people with no computer know-how can easily used this app."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___6291870)

JF

Jodi F.

CEO

> "Not being able to add an image within content (you actually have to build out different layouts just to accompany a..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2525488)

WB

Walt B.

Webmaster

> "Once there was a stream of new features and improvements."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

MH

Michael H.

Board Member and Secretary

> "Price rise in 2022 is not commensurate with the level of improvements and the lack of support from human beings"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___3137562)

MT

Marek T.

CEO

> "Additionally, the integrated email marketing and communication tools were effective in engaging with members."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4790890)

PW

Pat W.

Treasurer

> "I have spent almost every day in some sort of chat session with the support staff, and you cannot interact with the..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2529026)

PK

Patrick K.

Digital Media Officer

> "Member management and communications is good."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___5066020)

LCH

Lindsay Cain H.

Exec director

> "Set up was frustrating …and use is fantastic"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4329207)

CP

Cynthia P.

Executive Director

> "I like the fact that the software includes a membership area and an event area."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4439632)

TS

Tonya S.

Executive Director

> "They have never made ANY upgrades to the software that are noticeable to the users in the four years we have used the..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

PC

Peter C.

President and CEO

> "We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___3135702)

SH

Sean H.

Vice President

> "A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2599400)

LB

Logan B.

Vice President of Strategic Development

> "It was easy to use and did everything the client needed at a great price point."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4985400)

DR

David R.

webmaster

> "Also being Canadian, they have different holidays which is frustrating. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2901060)

WB

Walt B.

Webmaster

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4815273)

PS

Patricia S.

President

> "the members mobile app is lacking in key feautures like a chat and push notifications"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2387379)

AI

Aleksandra I.

Operations Manager

> "Simple and easy to use."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___4943263)

CL

Chris L.

Pastor of Membership Services and Operations

> "It has errored out a number of times and there was no intuitive alert to let us know we were missing out on..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2392114)

Martin M.

Chief Content Officer

> "The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2450575)

Anita G.

Manager, Division Operations

> "The ability to not have on-line forms to complete and having to use a pdf download instead"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2387676)

AS

Andrena S.

President

> "We run a faith-based organization for women entrepreneurs, and Wild Apricot provides many of the features we need for..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2705853)

GR

GARY R.

Web Administrator

> "Their processing fees are higher than what we are paying with a very large merchant provider, so we don't want to..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2386794)

GK

Gene K.

Education Chair

> "Wild Apricot allows us to schedule classes, have members enroll in activities, and hosts our web site simply."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2525741)

TS

Tonya S.

Executive Director

> "No feature improvements but they are raising their prices!"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2863583)

GR

GARY R.

Web Administrator

> "We are the oldest ski club in the USA, and run hundreds of events each year, including over 20 high-dollar flight..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2386794)

PW

Pat W.

Treasurer

> "There were several member files that had the wrong renewal date but we couldn't change them manually. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2529026)

KW

Kevin W.

Web Developer/Technical Support

> "Overall it is a pretty simple and decent tool for website building, emailing and online event posting."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2382083)

Melissa M.

Executive Director

> "There is also not an email report to run that will search for possible duplicates in the system."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2672244)

Martin M.

Chief Content Officer

> "WildApricot is an excellent solution for managing association memberships and websites."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2450575)

TC

Trisha C.

President

> "Half of the iFrames never worked, and it slowed our website down significantly."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2631455)

Martin M.

Chief Content Officer

> "Easy of use, ability to customize the member database easily and the integrated content management system for a..."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2450575)

DK

Dominic K.

Communication Director

> "Can't embed videos in emails."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2286152)

BC

Bobbi C.

Membership and Communications Coordinator

> "There are also great video tools for implementation and getting started."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2280083)

KK

Kaye K.

Bookkeeper

> "I am not notified each time a payment is received from one of our members. "

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2530738)

SB

Susan B.

President

> "Online database connected to website makes sending emails easy."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2390281)

SH

Sean H.

Vice President

> "This will likely result in a loss of members and thus income."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2599400)

MM

Marilyn M.

Financial Admin

> "It has steady grown more powerful and they have developed solutions to almost every issue."

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2811208)

KW

Kevin W.

Web Developer/Technical Support

> "It seems having no online booking function;"

[See full review](https://www.capterra.com/p/76116/WildApricot/#Capterra___2382083)

[View Reviews](https://www.capterra.com/p/76116/WildApricot/reviews/)

## User interface

4.33 (618)

4.44 (555)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Neon CRM

37/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/102088/NeonCRM/#features)

WildApricot

37/43

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Application Management
-   Attendance Tracking
-   Committee Management
-   Communication Management
-   Credit Card Processing
-   Customizable Branding
-   Customizable Forms
-   Data Import/Export
-   Discount Management
-   Dues Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Enrollments/Onboarding
-   Event Calendar
-   Event Management
-   Generative AI
-   Invoice Management
-   Member Communication
-   Member Database
-   Member Directory
-   Member Portal
-   Membership Renewals
-   Membership Signup
-   Member Types
-   Mobile App
-   Payment Processing
-   Promotions Management
-   Recurring/Subscription Billing
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Search/Filter
-   Self Service Portal
-   Surveys & Feedback
-   Third-Party Integrations
-   Wait List Management
-   Website Management

[See all features](https://www.capterra.com/p/76116/WildApricot/#features)

### Recognition

Neon CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports

WildApricot is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Neon CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WildApricot

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neon CRM

-   By Neon One
-   Located in United States
-   Founded in 2000

WildApricot

-   By Personify
-   Located in United States
-   Founded in 1998

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[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.44 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

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Contact vendor for pricing

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4.1

Ease of Use

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[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.44 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

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[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.1

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.44 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

vs

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (277)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

$63/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/76116-124449/WildApricot-vs-GrowthZone)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

vs

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

$99/month

Price

$50/month

4.2

Features

4.3

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM)

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[4.44 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

vs

[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[4.69 (692)](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/reviews/)

$63/month

Price

Contact vendor for pricing

4.2

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76116-154664/WildApricot-vs-Tithe-ly-Church-Giving)