# Compare YourMembership vs Neon CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Neon CRM and YourMembership based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76329-102088/YourMembership-vs-NeonCRM --- # Neon CRM vs YourMembership Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Neon CRMYourMembership2/4 selected [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.8 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) [## Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $99.00/month Value-for-Money 4.3 Functionality 4.2 Ease of Use 4.1 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 543 Neutral 39 Negative 27 [## YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.8 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) Starting Price $3990.00/year Value-for-Money 4 Functionality 3.7 Ease of Use 3.7 Customer Service 4 Reviews Sentiment DU Based on [174 reviews](#user-reviews) Positive 125 Neutral 27 Negative 22 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,973 reviews from membership management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Member Database 4.2 Payment Processing 4.4 Credit Card Processing 4.4 Electronic Payments 4.5 Registration Management 3.9 80%Fit High performer Feature ratings Member Database 4.1 Payment Processing 4.2 Credit Card Processing 5.0 Electronic Payments 4.8 Registration Management 4.0 User satisfaction User satisfaction 4.3 User reviews[609](https://www.capterra.com/p/102088/NeonCRM/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.3 Customer support 4.3 User satisfaction 3.8 User reviews[174](https://www.capterra.com/p/76329/YourMembership/reviews/) Ease of use 3.7 Functionality 3.7 Value for money 4.0 Customer support 4.0 Price starts from Price starts from $99Flat Rate, Per Month - Free version - Free trial Price starts from $3990Other, Per Year - Free version - Free trial Best for Best for Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying all of your supporter data and automating your outreach. Best for YM was built for small to mid-sized associations and is used by one in four small staff association professionals across healthcare, legal, trade, and other membership-based organizations. ## User reviews Pros & cons KC Kate C. Project Coordinator > "We use Neon CRM to manage donor relationships, track engagement, and support our fundraising campaigns. Once the system is set up, the automation and reporting features..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) LT Linden T. Executive Director > "You cannot (1) send invoices for members to pay within NeonCRM, so we are using a 3rd-party solution for that. Nor can you (2) make a credit card surcharge mandatory." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050387) GD Galen D. Director of Operations > "Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) AA Amanda A. Operations Manager > "Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) KS Kaitlyn S. Executive Director > "NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) KC Kate C. Project Coordinator > "Another major limitation is the lack of a reliable mobile app, which makes it difficult to manage donor information or check updates when away from a computer." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) HP Hild P. Program Director > "Having all data (ticketing & donation) in a one place where data can be pulled out in any combination for review and planning makes running my arts organization more..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7054465) CR Christy R. Director of Operations > "Additionally, we recently migrated away from Neon at the request of a consultant who was taking over our reporting. Though I informed our Neon account rep of this..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JL Julia L. Administrative Consultant > "We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) CH Cathy H. Director of Membership > "There are a few things that I find inexplicable, such as the individuals within an organization, called a company in Neon, being in alphabetical order by first name (with..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MR Mary R. Assistant Administrator > "I appreciate having all of the donor data in one place with the ability to send letters, emails, create campaigns and manage events." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071154) AA Amanda A. Operations Manager > "Quite basic, does not allow for as much customization of reports and fields as I would like." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) AA Amanda A. Operations Manager > "Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) JE Jennifer E. CPA > "Looking over years and years of notes from different employees trying to maintain our database and repeatedly the comment was "this system is clunky" and it seems the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) RD Rachel D. Development Director > "It offers useful features for my role, has good customer service, offers helpful resources, and is continuously coming out with improvements for the platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7114042) SF Sarah F. ED > "Also, they try to push you into using their payment portal by making it onerous to import soft credits." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) SC Sarah C. Manager > "Our team at the SEG Foundation relies on Neon CRM for donor management, and it has truly elevated our ability to steward resources responsibly." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7028306) NT Nicole T. Development Coordinator > "I don't love Neon's donation forms because I wish they were more customizable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) JP Judy P. Board Treasurer > "On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) CR Christy R. Director of Operations > "Customer service is lacking and has been since we onboarded years ago. Though we pay for chat support, it's rarely available." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) JP Judy P. Board Treasurer > "The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) VR Verified Reviewer Director > "They have few resources for educational systems and managing alumni." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7053992) KC Kate C. Project Coordinator > "The fundraising campaign features are particularly helpful because you can build larger campaigns and structure them with smaller subcampaigns underneath them." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) EC Eli C. development specialist > "Also, their reporting feature can be burdensome, particularly their donor and donation reports." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6879941) CG Channing G. Membership, Volunteer and Development > "Neon One has streamlined our donor management and fundraising efforts, allowing our team to focus more on our mission and community impact." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7023656) SS Susan S. Box Office Manager > "There are a few features that don't work the way that I want or expect them to work." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) KC Kate C. Project Coordinator > "The platform also includes strong security and permission settings through different user accounts, which helps protect sensitive donor information." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) BA Brianna A. Communications Manager > "More specifically, there are a lot of limitations to what integrated fields are useable." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) JH Jenyl H. Director of Finance and Operations > "Ease of use for several employees with completely different roles (finance vs marketing), better mass email platform that what we used prior, upload was easy, customer..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050362) CR Christy R. Director of Operations > "Instead, we've had to send emails and wait days for a response." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___7031400) CH Cathy H. Director of Membership > "The monthly cost for my nonprofit organization is affordable and I love that it has integrated event management and email capability." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) DH Daisy H. Executive Assistant > "The data is inconsistent because of the required suffix and the site is hard to navigates when creating things like event." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6724050) JW Jessica W. Education Director > "We've enjoyed the ability to grow with the platform and streamline parts of our data entry and engagement tracking. While there are still features we haven’t fully..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) KS Kathryn S. Grants and Events Manager > "The ticket sales aspect is difficult to set up." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7055599) AA Amanda A. Operations Manager > "Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095673) MD Matt D. Fundraiser > "Due to challenges I am $2000 below my fundraising goal and continue to receive complaints from potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) CB Carolyn B. Program-Development Director > "Having almost all of the critical data in one place and the ability to run reports, create forms for data collection, and track funding efficiently." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6606418) MD Matt D. Fundraiser > "Inconsistent, unreliable, inaccessible and cumbersome for both fundraiser and potential donors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6794907) GD Galen D. Director of Operations > "I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool)." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7071097) Sarena C. Executive Director > "Reports and customization aren’t always straightforward, and it takes some time to learn." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) EF Emma F. Operations Manager > "I appreciate that they have a large team who is constantly working to build the product and sometimes wish they would focus more on UX than creating new features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050442) SH Samantha H. Membership Cooridinator > "My main gripe is that the system is not the most intuitive." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JK Julia K. Fund Development Manager > "Love how user-friendly it is for fundraiser and fund development staff, the custom fields are also so helpful and the customer support during the onramp process was super..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7007502) NT Nancy T. CEO > "Not worth it to us anymore when they doubled our cost. When we canceled our account, they said they'd charge another 3 months ($300) because apparently we'd agreed to..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6254897) SH Samantha H. Membership Cooridinator > "What really stood out to me was their customer support: whenever I ran into something confusing or needed help figuring things out, their team was responsive, patient,..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050487) JE Jennifer E. CPA > "Using this software isn't meant for a finance person...and I'm not really sure what kind of professional they had in mind when they developed this system." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6820473) BA Brianna A. Communications Manager > "I can get all types of information and easily present it to my boss, the board, potential major donors, etc." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6820559) HF Hannah F. Operations and Community Relations Manager > "Not having this feature limits Neon CRM's functionality, especially because we often have companies register for events, and this always has to be done manually if the..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5006200) CH Cathy H. Director of Membership > "We don't currently do a lot of fundraising campaigns, but I like that we have that capacity should we choose to use it." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103404) MS Maya S. Executive Director > "The Neon One Academy seems to have most of the information I need to navigate and learn but it does not keep track of where I left off in the training modules so I am..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JW Jessica W. Education Director > "Over the past three years, we’ve gradually expanded our use of Neon CRM—starting with Membership, then adding Volunteers, Events, and more." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6847022) RS Randy S. Founder > "The weird complex "payout" system where I could never find the name of who the payee was!" [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KC Kate C. Project Coordinator > "This helps keep engagement organized without constant manual tracking." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7108124) AD Adrienne D. Executive Director > "I can't think of any company that allows this. If you register with the same email, it should tell them that they already have an account and to recover their account..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) Sarena C. Executive Director > "It’s helped us stay organized, track our donors and volunteers better, and manage the details that used to get lost." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6876791) RS Randy S. Founder > "The lack of support for website learning and the general dismissal of our small organization's problems." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) TM Tom M. Office Manager > "I still consider myself a relatively new client and I am still learning, and as I continue to get to know the system better and better, I keep finding new ways that are..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051097) TS Tiffany S. Fundraising and Communications Manager > "Ticketing function was not working, couldn't get help for over a week, by then it was too late." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6500501) ND Natasha D. Producing Artistic Director > "Staff can work more efficiently, and engagement with donors is easier to track and analyze." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7050343) MS Maya S. Executive Director > "I am the only employee in a nonprofit that has over 200 members so much of my time is spoken for and though I need to give Neon CRM time and attention, I feel guilty..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6085923) JP Judy P. Board Treasurer > "NeonCRM offers the core functions we need to manage our non-profit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7097418) RS Randy S. Founder > "Customer service was slow and non-responsive to my specific questions. " [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6443231) KS Kaitlyn S. Executive Director > "Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) MD Michael D. Admin > "What ever you do, do not use this CRM as it will be quite painful if you make the migration." [See full review](https://www.capterra.com/p/102088/NeonCRM/#SoftwareAdvice___6648711) KS Kaitlyn S. Executive Director > "The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7095848) AD Adrienne D. Executive Director > "I do not like that customers/donors can set up an unlimited number of accounts in the system with the same email address." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___5082033) JL Julia L. Administrative Consultant > "It's been a reliable program to keep our donor database updated through the years." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7107959) MB Melissa B. Development Director > "I also don't like that thank you letter templates aren't able to be individualized or edited at all." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066722) Miranda T. Accounting and HR Coordinator > "I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) BB Becky B. National Director of Development and Communications > "Often times I need a very quick question answered to move forward, and I'm delayed by several days becasue I have to schedule a call." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6067094) Miranda T. Accounting and HR Coordinator > "I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6874059) EP Emily P. director > "also merging from other donation platforms and having to delete duplicates was time consuming." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6107067) SS Susan S. Box Office Manager > "I like that they are always making updates and respond to user requests for new or improved features." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7051141) CW Caitlin W. Data Manager > "I think they'll eventually be addressed because Neon really listens to feedback but, for example, the fact that there isn't an alias field that is search bar accessible..." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SF Sarah F. ED > "I also like that you can search by name from any page." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7062032) JP Joey P. Executive Director > "No real way to contact user support rather than email tickets via the automated online assistant." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066273) NT Nicole T. Development Coordinator > "This helps prevent data entry errors." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7096797) CW Caitlin W. Data Manager > "I created a custom field for it but that's not search bar accessible." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___6066322) SS Shannon S. Director of Development and Engagement > "I think my favorite piece so far has been how customizable the forms are." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___7103255) LC Liz C. Development Director > "The emails feature is not near the quality of MailChimp or Action Network so we do all our newsletter emails and targeted emails off this platform." [See full review](https://www.capterra.com/p/102088/NeonCRM/#Capterra___3491754) [View Reviews](https://www.capterra.com/p/102088/NeonCRM/reviews/) DU Desiree U. Admin > "Their customer service is good, response times are quick, and the produce keeps improving. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___7039867) SK Sharon K. Member Services Coordinator > "I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) SK Sharon K. Member Services Coordinator > "I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) VR Verified Reviewer Community and Programme Manager > "Interface is too simple and not attractive, files uploading too cumbersome and website management too." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4863050) DD Deanna D. Executive Director > "We are able to handle renewals and new applicants much more efficiently." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) SK Sharon K. Member Services Coordinator > "Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) LM Lance M. Co-Founder - President > "sensitive content hidden\] and his design team did such a great job on our website and were very accommodating to my..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144205) LM Lance M. Co-Founder - President > "Setup of the different types of memberships/member types was very confusing. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144205) TC Teresa C. Executive Director > "It would be tremendously helpful if you were able to search for a line of text and have it bring up all custom pages..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) MM Melissa M. Director of Membership > "It didn't run the reports we needed that upper management was requesting. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6031118) SK Sharon K. Member Services Coordinator > "We import new members form our outside Headquarters and this is a great tool. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) DD Deanna D. Executive Director > "Creates issues for members." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) ML Marc L. Director of Finance > "We have integrated the basic platform with Freestone's learning platform, and have several pages linked to other..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4188369) DD Deanna D. Executive Director > "It is not as mobile friendly as I would like to see. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) SK Sharon K. Member Services Coordinator > "I like the email campaigns that go to all the members." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4836528) RC Ruxandra C. Community and Programme Manager > "oldschoolEvent management is terribly nonefficient." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4872516) AS Andy S. Immediate Past President - SCMA > "We can easily do more things ourselves because of the ease and flexibility of the software such as: event pages,..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) AB Amy B. Executive Director > "Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4343148) CC Charmayne C. Member Experience Coordinator > "Usually once you get a support person to speak with it has been very good." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4705579) CS Carleen S. Technology Manager/Awards Administrator > "We have to pay additional to use Survey Monkey OR create a form (which still doesn't allow for more complex surveys,..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109) TE Tim E. Accounting & Finance Manager > "I can also create reports that are useful to my specific needs in addition to good number of system generated..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950) FZ Frank Z. CEO > "Paid for development cycles are not met, and delayed continually" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4578759) CS Carleen S. Technology Manager/Awards Administrator > "Using YourMembership has helped our organization in so many ways. As we increased our levels of expertise and..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109) LB Logan B. Vice President of Strategic Development > "It's not super user friendly or easy to set up" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4985392) LS Lorna S. Manager of Operations and Finance > "The team that worked with us as we created our website was great - very helpful. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4850668) RB Ronald B. Treasurer > "Many of our older members do not take advantage of the site as much as we might like. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4563087) LAM Lu Ann M. EMIS Assistant > "Also support is very prompt when needed." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6169310) TC Teresa C. Executive Director > "However, with so many features it can be difficult to learn these all on your own." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) JR Jacqueline R. Executive Director > "Having one location to host all data is very important and available here." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3591104) KG Kayla G. Office Administrator > "Customer service is basically non-existent - you're on your own." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867) TC Teresa C. Executive Director > "Having a search feature for these types of things would help tremendously." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) TN Toni N. President and COO > "It takes weeks to get responses to tickets and when someone does respond, they seldom have a solution because they..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3420073) LO Liz O. Sr. Dir. Communications and Events Management > "Attractive website.\[sensitive content hidden\]" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6144020) JL Julie L. Director of Member Services > "I don't have time to learn all the aspects of everything it can do. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4169186) LS Lorna S. Manager of Operations and Finance > "The implementation team and support team have been great. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4850668) KG Kayla G. Office Administrator > "This happened during an important event of ours, which was horrible." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3758867) DD Deanna D. Executive Director > "The implementation process was excellent. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___6140271) JM Joe M. Executive Director > "The API is quirky and constantly giving us issues that our third party always finds is YM's issue. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2981615) TC Teresa C. Executive Director > "The amount of features that are already implemented are vastly." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) CH Cheri H. Executive Director > "It is difficult to add flyers/images to our events...very time consuming." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2977973) AB Amanda B. ED > "YM is a good, affordable product for very basic and simple organizations." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___4333044) PC Paul C. President > "It’s a clumsy system that decreases the customer experience for us, losing potential customers, awfully hard to find..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2461589) AS Andy S. Immediate Past President - SCMA > "Most importantly, our members are way more pleased with their experience when navigating through the website for..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) TE Tim E. Accounting & Finance Manager > "I find the ability to create reports to be cumbersome." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950) JR Jacqueline R. Executive Director > "Integration is easy and the management of this software is user-friendly and easy to learn. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3591104) TB Therese B. Executive Director > "My overall experience was okay, but as YM kept growing and getting more expensive, the customer service got spottier..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2780586) TC Teresa C. Executive Director > "Working with YourMembership has been very informative." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3633399) AH Amanda H. Executive Director > "The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2755377) AS Andy S. Immediate Past President - SCMA > "Easy to set up custom pages for events and for general information for our website." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) WV Wendy V. Executive Director > "Metrics ability lacking." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3242951) TR Torey R. Controller > "It does have a great back end look and the ability to customize almost everything is nice." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2802998) ZC Zelda C. Executive Director > "Event planning updates is never seamless. If there is a correction that is needed to the Event, updates fail. " [See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123) TE Tim E. Accounting & Finance Manager > "I can easily pull up needed information to help make management decisions." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3110950) George R. Vice President, Technology Solutions > "Occasionally, your product enhancement request can be lost among the hundreds of other customers using the product." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2189736) CS Carleen S. Technology Manager/Awards Administrator > "We were able to centralize nearly all facets of our organization." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2946109) ZC Zelda C. Executive Director > "Inability to get data needed for reporting, no query ability. " [See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123) AS Andy S. Immediate Past President - SCMA > "The write-ups or videos they have are good or you can always call and talk to someone!" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2964694) SH Stratton H. Marketing & Communications Manager > "The latest issue has lasted 3 days and for most of that time our website has been completely down." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2475391) BB Becky B. Education Manager > "The product is amazing for my department's needs. " [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___3044250) ZC Zelda C. Executive Director > "Every year there is duplicate invoicing. " [See full review](https://www.capterra.com/p/76329/YourMembership/#SoftwareAdvice___2485123) MS Maria S. Communications strategist > "We're still working out the kinks but we hope that the Group function will dramatically increase our members'..." [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2095994) LM LaShauna M. Conference Director > "The features seemed a bit antiquated at the time" [See full review](https://www.capterra.com/p/76329/YourMembership/#Capterra___2473175) [View Reviews](https://www.capterra.com/p/76329/YourMembership/reviews/) ## User interface 4.33 (609) 3.84 (174) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Neon CRM Top features 37/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/102088/NeonCRM/#features) YourMembership 35/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Application Management - Attendance Tracking - Committee Management - Communication Management - Credit Card Processing - Customizable Branding - Customizable Forms - Data Import/Export - Discount Management - Dues Management - Electronic Payments - Email Marketing - Email Templates - Enrollments/Onboarding - Event Calendar - Event Management - Generative AI - Invoice Management - Member Communication - Member Database - Member Directory - Member Portal - Membership Renewals - Membership Signup - Member Types - Mobile App - Payment Processing - Promotions Management - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Resource Scheduling - Search/Filter - Self Service Portal - Surveys & Feedback - Third-Party Integrations - Wait List Management - Website Management [See all features](https://www.capterra.com/p/76329/YourMembership/#features) ### Recognition No recognitions have been awarded to Neon CRM No recognitions have been awarded to YourMembership ### Deployment & support Neon CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos YourMembership Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Neon CRM - By Neon One - Located in United States - Founded in 2000 YourMembership - By Momentive Software - Located in United States - Founded in 2017 ## Popular Comparisons [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) $99/month Price $119/month 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/2698-102088/DonorPerfect-Fundraising-Software-vs-NeonCRM) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[4.20 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/) $3990/year Price $113/month 3.7 Features 3.8 3.7 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/57588-76329/StarChapter-vs-YourMembership) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Givebutter](https://www.capterra.com/p/172048/Givebutter/)[4.75 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) $99/month Price $0 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/102088-172048/NeonCRM-vs-Givebutter) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[4.44 (276)](https://www.capterra.com/p/124449/GrowthZone/reviews/) $3990/year Price Contact vendor for pricing 3.7 Features 4.3 3.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/76329-124449/YourMembership-vs-GrowthZone) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.66 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/) $99/month Price $125/month 4.2 Features 4.3 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102088-131207/NeonCRM-vs-Bloomerang) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[4.81 (107)](https://www.capterra.com/p/47310/MemberLeap/reviews/) $3990/year Price $330/month 3.7 Features 4.6 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/47310-76329/MemberLeap-vs-YourMembership) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[4.57 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/102088-111128/NeonCRM-vs-Bonterra-Guided-Fundraising) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)[4.89 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) $3990/year Price $829/month 3.7 Features 4.7 3.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/76329-188714/YourMembership-vs-Novi-AMS) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) $99/month Price Contact vendor for pricing 4.2 Features 4.1 4.1 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[4.50 (191)](https://www.capterra.com/p/134209/Glue-Up/reviews/) $3990/year Price Contact vendor for pricing 3.7 Features 4.4 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/76329-134209/YourMembership-vs-Glue-Up) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[4.33 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/) vs [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[4.59 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/) $99/month Price $50/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/97513-102088/DonorSnap-vs-NeonCRM) [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[3.84 (174)](https://www.capterra.com/p/76329/YourMembership/reviews/) vs [AssoConnect](https://www.capterra.com/p/194611/AssoConnect/)[4.73 (211)](https://www.capterra.com/p/194611/AssoConnect/reviews/) $3990/year Price €0/month 3.7 Features 4.6 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76329-194611/YourMembership-vs-AssoConnect)