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Property managers servicing between 1 to 5000 properties, private landlords, and self-managed HOAs.
Hotelogix is designed to provide solutions to small and mid-market hotels and hotel chains, motels, resorts, boutique hotels, business hotels, service apartments, bed-and-breakfasts, camp and hostels.
The product is best suited for property listing and property management. It is the best one can get in the market.
When notifying Rentec of cancelling and requesting an owed refund they simply ignored the 5 emails, and refused to acknowledge any emails.
Excellent Sales service and a solid program. Customization and all around great reporting software.
The only thing missing is the lack of phone numbers being included with the profile when possible.
They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.
I tested this service with info on a person I know has misdemeanors. He admits to them and the local police department in Indiana provided a report detailing the offenses).
Information is formatted in a way that most would understand. Price is great and this is good for those with only a couple rentals or if you have 100's.
If you make an error in the accounting it's a little hard to repair. I would like an option to edit or either delete a transaction or be able to make a note and remove from the accounting error.
We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach.
This has been a horrendous experience and the support staff doesn't understand the severity of the issue. We have had several double bookings due to sudden integration failures with booking.com.
And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.
We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem.
We found that Hotelogix was by far the best solution: easy to use, easy to install, feature rich and cost effective. We are sure that our partnership will bring a big value added to Hotels in Morocco.
A missing feature is a manual for troubleshooting.
I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.
Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.
Prioritize real-user-identified key features according to your needs to find your best fit.
Rentec Direct
Top FeaturesHotelogix
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