Hotelogix vs Roomsy: Which is a better fit?

We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach.

This has been a horrendous experience and the support staff doesn't understand the severity of the issue. We have had several double bookings due to sudden integration failures with booking.com.

And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.

We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem.

We found that Hotelogix was by far the best solution: easy to use, easy to install, feature rich and cost effective. We are sure that our partnership will bring a big value added to Hotels in Morocco.

A missing feature is a manual for troubleshooting.

I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.

Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.

The back end functionality for making reservations was really nice, drag-and-drop, clean, etc. The customer service agent I talked to was friendly, like most Canadians tend to be.

Beside that, it is very hard to find a flaw of this software.

They are the most helpful, friendly and understanding people. If they can't help me out right away then they will work to help me as soon as possible.

You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid.

This feature is awesome. I also love that I have a floating dialog box that I can quickly and easily look at all of the important items for today.

Twice the program forced me to buy a larger program. The first time I could continue with my work, but the second time Roomsy stopped and I had to buy up.

The ease of use is my favorite part about this software. I have a lot of employees that aren't the best with technology and they caught on so quickly.

No availability calendar, which is a standard for online reservations (isn't it?!).