Hotelogix vs Inn Style: Which is a better fit?

We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach.

This has been a horrendous experience and the support staff doesn't understand the severity of the issue. We have had several double bookings due to sudden integration failures with booking.com.

And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.

We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem.

We found that Hotelogix was by far the best solution: easy to use, easy to install, feature rich and cost effective. We are sure that our partnership will bring a big value added to Hotels in Morocco.

A missing feature is a manual for troubleshooting.

I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.

Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.

Thanks for all your help getting us on Expedia and a Very Happy Christmas and Prosperous New Year.

Martin M

Director & Curator

I pointed out a few obvious flaws, like wrongly titled links and confusing use of English and they took no notice.

It is just so fantastic, i love using the system as it looks really good. The customer service is amazing just simply the best nothing is ever to much trouble.

Things start to become somewhat disjointed and you can only truly get to grips with the system once you start using it properly. So here is my list of what I found rather problematic.

Lizzie L

Guest lodge owner

I love that Innstyle brings all my bookings from a variety of sources into one calendar. It is so easy to use and the team are really responsive and helpful at all times.

The reporting is very very basic and there is no simple way to calculate individual room type occupancy figures or year on year or where most of the visitors are coming from geographically.

Ease of use, intuitive, fast, loads of utility and constantly being improved. Help us always at hand and is fast, friendly and expertly given.

There is no real CRM system behind the scenes, you can't "e-mail" anyone from within the system only to send them a confirmation email.