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Hotelogix is designed to provide solutions to small and mid-market hotels and hotel chains, motels, resorts, boutique hotels, business hotels, service apartments, bed-and-breakfasts, camp and hostels.
Independent hotels or small chains. From B&B to 5 star hotels, from 3 to 150 rooms.
We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach.
This has been a horrendous experience and the support staff doesn't understand the severity of the issue. We have had several double bookings due to sudden integration failures with booking.com.
And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.
We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem.
We found that Hotelogix was by far the best solution: easy to use, easy to install, feature rich and cost effective. We are sure that our partnership will bring a big value added to Hotels in Morocco.
A missing feature is a manual for troubleshooting.
I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.
Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.
The reports which include payments, outstanding and tourist tax a very useful and easy to understand.
Sometimes the interface is slow but this problem is connected also to our connection problem.
I worked for Big Chains that used only very expensive PMS solution not affordable for a small hotel. We are happy to deal in touch with 5Stelle: the perfect solution with a competitive price.
The only downside is related to the graphic. The upper bars are too gray and the dates on the planning are difficult to read without using a very large zoom.
We are happy with the service, team very competent and helpful. Simple and intuitive software, easy to use.
The latest update has no colored icons and it's confusing.
Cinque Stelle is a scalable and reliable solution for the business and marketing automation, perfectly suitable for all the properties we manage.
Lack of some functions for those who work with companies (e.g. monthly bill).
Prioritize real-user-identified key features according to your needs to find your best fit.
Hotelogix
5stelle
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