--- title: "Compare Hotelogix vs Hostaway 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Hostaway and Hotelogix based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/76374-152433/Hotelogix-vs-Hostaway" page_type: "comparison" language: "en" --- # Hostaway vs Hotelogix Features and Cost Comparison Last updated August 26th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HostawayHotelogix2/4 selected [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.4 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) [## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,623 reviews](#user-reviews) Positive 1,546 Neutral 25 Negative 52 [## Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.4 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) Starting Price $3.99/month Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment MK Based on [251 reviews](#user-reviews) Positive 222 Neutral 14 Negative 15 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,542 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 89%Fit High performer Feature ratings Online Booking 4.7 Booking Management 4.7 Calendar Management 4.8 Availability Management 4.8 Channel Management 4.6 \--%Fit Missing features Not enough reviews Feature ratings Online Booking 4.5 Booking Management 5.0 Calendar Management NA Availability Management NA Channel Management NA User satisfaction User satisfaction 4.8 User reviews[1,623](https://www.capterra.com/p/152433/Hostaway/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.4 User reviews[251](https://www.capterra.com/p/76374/Hotelogix/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.4 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $3.99Per Feature, Per Month - Free version - Free trial Best for Best for Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts Best for Hotelogix is designed to provide solutions to small and mid-market hotels and hotel chains, motels, resorts, boutique hotels, business hotels, service apartments, bed-and-breakfasts, camp and hostels. ## User reviews Pros & cons MT Mark T. Member LLC > "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343) AR Amanda R. Self employed > "These range from a guest being left outside in the rain overnight because the Guest Portal failed to expose their door code, followed by multiple contradictory..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7208369) LK Lukas K. CEO > "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299) SK Sharon K. Pmic > "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914) Duy N. Owner > "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) Kim G. owner > "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752) WF William F. Owner > "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) AK Anouk K. Reservation manager > "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175) Doris S. Operations Manager > "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) KK Kara K. Senior Associate > "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059) WF Woldemar F. Managing Director > "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172) ST Samantha T. Property Management Specialist > "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753) AH Ashley H. Property Manager > "I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) JC JAMES C. owner > "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) JB Jon B. Owner > "It's been about 3 weeks since \[sensitive content hidden\] showed me how to do it, and apparently I've forgotten a few steps and the dates I'm trying to block out, are not..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7173624) MM Marnie M. Owner > "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484) VS Via S. operation manager > "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881) JC JAMES C. owner > "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) Jason D. CEO > "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) AH Ashley H. Property Manager > "The calendar sync has worked well across our booking channels, helping keep availability updated in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013) MV Marinda V. Business owner > "The code to display booking calendars on external websites did not work correctly, so we had to use a work around." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595) CE Caleb E. Chief Technical Officer > "Overall the Experience has been phenomenal, the Customer support and onboarding were amazing, and the booking management, reservation management, and booking are all..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203014) LF Lorenzo F. Property Manager CEO > "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438) SM Sonya M. Property Manager > "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207) Laila S. director > "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275) JC JAMES C. owner > "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) SS Sara S. Property Manager > "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) Duy N. Owner > "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) FV Fatima V. Operations Manager > "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) OP Oscar P. CEO > "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121) TT Tony T. CEO > "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152) HH Hans H. Owner > "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932) MR Marco R. OWNER > "Don't assume that discovering during onboarding that the platform isn't the right fit will allow you to walk away without financial consequences." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7188390) YA Yaseen A. Owner > "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462) LD Linda D. Owner > "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) KM Kelly M. Director > "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755) ES Ella S. director > "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550) JJ John J. Rental Experience Supervisor > "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741) MD Marie D. VA Property Manager > "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776) HH Hans H. Owner > "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932) MR Marco R. OWNER > "What I liked least was the cancellation process and the lack of flexibility after the initial onboarding." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7188390) JF Jan F. Owner > "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417) MS Melissa S. Owner and Managing Director > "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) AG Andries G. Owner > "Having reservations, guest communication, and channel management in one place saves a lot of time." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435) DR David R. Owner > "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) SR Shannon R. president > "I can not find the billing info for the charges I'm getting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285) SS Sara S. Property Manager > "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) CQ Christopher Q. Airbnb Host > "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288) TZ Tamzed Z. Head Admin > "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) JK Jaclyn K. Co owner - Short Term Property Management > "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453) Jason D. CEO > "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) JV Jelle V. Business Owner > "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) PC Pedro C. CEO > "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923) Karen S. director > "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717) WF William F. Owner > "It has allowed me to scale my short-term rental business while keeping operations organized and efficient." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) Doris S. Operations Manager > "At the moment, it can be cumbersome when handling large batches of images." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) GMD Gian Mario D. CEO > "sometimes few feature can't be customise or added (for example key door tab)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) AB Alex B. Property manager > "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336) LH Leanne H. Director > "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569) MO Monica O. Director > "The onboarding process has been smooth and well supported, and the platform feels intuitive and easy to navigate despite offering a wide range of functionality." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7199334) VR Verified Reviewer owner > "If the agents are busy and you leave a call back number I have not gotten ever a call back." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641) MBWM Mary Boone Wellington M. CEO > "Keeps my calendar organized so I can focus on guest welcome" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7159165) SR Shannon R. president > "I'm confused on the billing that hostaway charges my credit card. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285) Doris S. Operations Manager > "The calendar synchronization is reliable and handles our inventory flawlessly across all channels." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) MS Melissa S. Owner and Managing Director > "Example: we set up a new listing as pet friendly, then after publishing the property owner didn't want to allow pets. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) JW Jennifer W. Onwer > "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782) HV Helena V. CEO > "The primary drawback of technical support is the wait time between the initial call and securing an available time for assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656693) WF William F. Owner > "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) PS Philip S. Partner > "However VRBO setup is slow and email design features need improvement." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) BR Ben R. Director of Operarions > "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047) KP Keelan P. owner > "I find it difficult to talk to someone immediately when I have a question." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155434) RD Romeo D. PM > "It simplifies every part of the process — from messaging and reservations to pricing and automation." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998) Jason D. CEO > "The VRBO integration wrecked our VRBO bookings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) ENA Emma Noelle A. NA > "The added benefit of powerful automation for guest messaging and tasks further streamlines daily operations." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7041405) UG Urbain G. CEO > "Nothing yet that I can think of I didn't like apart from the fact that automated messages cannot be disabled automatically once a guest has left a review." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6581907) CE Caleb E. Chief Technical Officer > "Overall the Experience has been phenomenal, the Customer support and onboarding were amazing, and the booking management, reservation management, and booking are all..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203014) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) RR Rylan R. Managing Member > "the listings page setup is a bit clunky, would prefer to see this work better with how it embeds into our current website." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594811) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) EG Ed G. Owner > "Things seem a bit clunky." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203217) MO Monica O. Director > "The onboarding process has been smooth and well supported, and the platform feels intuitive and easy to navigate despite offering a wide range of functionality." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7199334) LF Lorraine F. Owner > "A little bit overwhelming ... as far as learning the back office and set-up initially (but that just may be that I am not a "techie") and visually it is a lot to navigate." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6665374) BR Bart R. adm > "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995) CL Chris L. Guest Relation Specialist > "Additionally, the integration process with third-party OTAs was quite challenging." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) DC Daraban C. CEO > "Strong integrations with the big OTAs (Airbnb, Booking.com, Vrbo)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020309) CL Chris L. Guest Relation Specialist > "The only challenge I’ve encountered has been with the integration process." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) AP Austin P. Owner > "I like that you provide an all in one solution for STR and that you are still integrating new add ons." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6667618) PS Philip S. Partner > "The VRBO integration also took far too long." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) MW Meg W. Accommodation Owner > "I am enjoying the user friendly systems, and the integration..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023275) EC Edward C. director > "booking.com integration isn't very good." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028418) LD Linda D. Owner > "The layout is easy to use, the calendar is easy to use, the YouTube channel with training video and industry topic videos are very helpful, the smart lock integration." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) KP Keelan P. owner > "I find it difficult to talk to someone immediately when I have a question." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155434) KK Kendo K. Founder > "The depth of the product and range of things in the suites to make the user experience better." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036667) CE Chad E. owner > "They need to " dumb down somethings " to make it more user friendly and remember , some of us users are only here couple times a month and NOT using it every day , so we..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6655251) Dean N. STR Property Manager, Guest Concierge > "From the very first session, it was clear that she not only knows the platform inside and out but also genuinely cares about helping clients understand it at a deeper..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037507) SG Sean G. CEO > "The website can be a little difficult to figue out on my own. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7022219) MS Melissa S. Owner and Managing Director > "Company continues to update and make improvements with user interface and integrations. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) NA Niclas A. Property Manager > "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150) ST Samantha T. Property Management Specialist > "Of course you have to get used to certain peculiarities but the more recent customer service has been great." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) HH Hans H. Owner > "Anytime we’ve needed assistance, the support staff has been patient, informative, and quick to resolve issues." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) KR Kristy R. owner > "The customer support is great, They can be very helpful when you need questions answered which I very much appreciate." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149302) CB Charles B. Agent > "They were a cocky bunch of foreigners who knew what they were doing was theft. That why they structured the business in a foreign nation who does not consider not..." [See full review](https://www.capterra.com/p/152433/Hostaway/#SoftwareAdvice___6856489) JM Jorden M. Owner > "Ease of platform makes for seamless use & the customer service is top tier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7148724) BR Ben R. Director of Operarions > "They boast about their customer service but I had my issues ignored for days on end." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047) [View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/) MK Marwan K. Cluster Sales Manager > "Hotelogix is an excellent cloud-based hotel management system that delivers efficiency, accuracy, and seamless..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7055081) SP Samanta P. General Manager > "We could not use their system, no proper training was given, we lost revenue and our resort's image was damaged,..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___6753203) TT Theobs T. IT Manager - Group > "Their support team is also highly reliable—they handle inquiries efficiently, provide step-by-step guidance, and..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7061098) SN SAROCHAR N. Division Manager Information Tecnology > "Reporting part is not as according to Thai culture, many missing reports which we can find under other software" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7058910) TT Theobs T. IT Manager - Group > "I also appreciate how responsive their key contacts are—our implementation manager, Parvesh, and our account..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7061098) SP Samanta P. General Manager > "None of the promises we heard during the initial sales pitch and during implementation were kept." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___6753203) Walid E. General Manager > "It has its own channel manager, and can also integrate with the industry leading channel managers." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7059590) SP Samanta P. General Manager > "sensitive content hidden\] had to be begged to have a call with, and to replace Mrs. \[sensitive content hidden\] as..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___6753203) Walid E. General Manager > "The sales and relationship team are very efficient, they keep periodic communication, and always ask for feedback..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7059590) SK Susheel K. Group Revenue Manager > "I connected with them, but they said if group login made then invoice would be generated for any 1 hotel out of..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3965089) Walid E. General Manager > "We hope that they introduce more upgrades, especially multiple languages that fit to our tailored market needs." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7059590) RP Ram P. Fom > "customer support may need some improvement" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___5034438) AB AKANIT B. MD > "One of the biggest advantages is that front desk teams pick it up quickly — even staff with limited tech..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7061270) JG Jessica G. Admin. Assistant > "Inability to print notes added to the reservations." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3846360) TT Theobs T. IT Manager - Group > "Their guidance and quick response times contribute greatly to a seamless experience." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7061098) CM Casey M. reservation specialist > "We had hoped to link our reservation calendars to our website, however we are unable to do so with our desired..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3397112) DB Dulcie B. Consultant > "sensitive content hidden\] you are the BEST and thank you for all the support and patience, I know we can get a lot..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7055227) AA Ahmed A. Ceo > "If they can scam a business partner how about a customer." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4212422) MK Marwan K. Cluster Sales Manager > "Our experience with the system has been highly positive, especially in terms of ease of use and operational control" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7055081) CA Cathrine A. owner > "They did not upgrade their Stripe integration to comply with the new EU laws around authentication and payments,..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2658223) SN SAROCHAR N. Division Manager Information Tecnology > "Customer support, available 24/7 and very helpful" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7058910) GK George K. Director > "There is a glitch (time lag) between Expedia, Siteminder and Hotelogix but how does one find out who is at fault." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3228202) AB AKANIT B. MD > "Very user friendly." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7061270) AD Asela D. Hotel Consultant > "We need some support in critical areas, where 24/7 customer service cannot manager." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3671808) SN SAROCHAR N. Division Manager Information Tecnology > "Easy to use" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___7058910) GK George K. Director > "It was difficult to block out dates for 4th Dec and 11th Dec 2021 which are very busy." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3228202) RP Ram P. Fom > "process is easy , transaction is smooth" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___5034438) AP Amy P. Front End Manager > "every little task that we need completed gets referred to the account manager, cant ever have anything resolved..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3328612) DK Donna K. Owner > "We have a lot of returning guests who come from year to year certain times of the year and it's easy to go back as..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3662469) NA Nawaz A. General Manager > "We are unable to make the most of the product due to lack of support from the Account Manager assigned" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3518433) LV Lawrence V. Hotel Manager > "It has also a user-friendly interface which anyone can easily understand." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4519870) KR Keon R. Director > "The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#GetApp___2587680) AS Alfraid S. Managing Director > "Pros: Easy integration with Channel Manager, multiple reports, and intuitive Frontdesk." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3226502) CA Cathrine A. owner > "Hotelogix is responsive but are not able to give us a time line for when this is fixed and are essentially..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2658223) AC Andrea C. CFO > "Very dependable software that can help to have a very clear instant picture of all the bookings" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3798204) CA Cathrine A. owner > "Their web booking engine cannot be customized so guests see a very ugly interface when trying to book online" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2658223) JE John E. General Manager > "It has automated our reservation process and made reporting smoother" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3800246) EA Ethan A. Owner > "A missing feature is a manual for troubleshooting. If I ever have any issue, I have to reach out to support..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2664159) Girish K. Front Office Manager > "Front desk operations management is very easy to operate." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4217946) CB Cheryl B. Owner > "After night audit you are litteraly locked out of doing anything." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3245816) HS Hamzeh S. Managar > "the software helped me to organize my facility and control it" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3238605) CA Cathrine A. owner > "We have had several double bookings due to sudden integration failures with booking.com." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2658223) AR Avinash R. GM > "The team keeps upgrading and adding important features you sometimes know and sometimes are unaware that you need..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3106402) JG Janet G. Owner > "There is nothing I don't like with this software, very easy to use." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3250020) SA Sydney A. Change in latitude Getaway Coordinator > "It's also helpful to be able to look as the whole set up and see stats." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3333171) NX Nadia X. Reception / Manager > "I can't really think of any features that are not satisfactory" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2970138) MI Mohamed I. Owner > "easy of use yet complete and great support" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3973536) CA Cathrine A. owner > "Their web booking engine cannot be customized so guests see a very ugly interface when trying to book online" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2658223) AT Anto T. RDM > "Ease of use and onlineI have been using for more than 2 years it is user friendly" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4232959) EA Ethan A. Owner > "A missing feature is a manual for troubleshooting. If I ever have any issue, I have to reach out to support..." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___2664159) BP Bradley P. Regional Manager > "The constantly available customer support is wonderful!" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4377430) JG Janet G. Owner > "There is nothing I don't like with this software, very easy to use." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3250020) SS Sunil S. Duty Manager > "Easy to learn and explore, user friendly software." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4497171) RP Ram P. Fom > "customer support may need some improvement" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___5034438) HsS Harcharan singh S. MD > "cloud based , easy to use , reports are good ." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4041487) AA Ahmed A. Ceo > "If they can scam a business partner how about a customer." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4212422) RC Roy C. CEO > "Hotelogix is a very user-friendly PMS." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4872099) AD Asela D. Hotel Consultant > "We need some support in critical areas, where 24/7 customer service cannot manager." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3671808) RC Roy C. CEO > "Very easy to learn for fresh team members." [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___4872099) NA Nawaz A. General Manager > "We are unable to make the most of the product due to lack of support from the Account Manager assigned" [See full review](https://www.capterra.com/p/76374/Hotelogix/#Capterra___3518433) [View Reviews](https://www.capterra.com/p/76374/Hotelogix/reviews/) ## User interface 4.76 (1,623) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/) 4.42 (251) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important Hostaway Top features 37/50 - Access Controls/Permissions - Activities Booking - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Cross-system Integration - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Decision Making - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Multi-step Planning - Natural Language Interaction - Online Booking - Payment Processing - Price/Margin Management - Proactive Assistance - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration [See all features](https://www.capterra.com/p/152433/Hostaway/#features) Hotelogix 13/50 - Access Controls/Permissions - Activities Booking - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Cross-system Integration - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Decision Making - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Multi-step Planning - Natural Language Interaction - Online Booking - Payment Processing - Price/Margin Management - Proactive Assistance - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration [See all features](https://www.capterra.com/p/76374/Hotelogix/#features) ### Recognition Hostaway is recognized as a top-rated tool in 5 Capterra Shortlist reports Hotelogix is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Hostaway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Hotelogix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Hostaway - By Hostaway - Located in Finland - Founded in 2015 Hotelogix - By Hotelogix - Located in India - Founded in 2008 ## Popular Comparisons [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.6 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-152433/Buildium-Property-Management-Software-vs-Hostaway) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $3.99/month Price $69/month 4.3 Features 4.7 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76374-211768/Hotelogix-vs-DoorLoop) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.6 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $3.99/month Price $62/month 4.3 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-76374/Buildium-Property-Management-Software-vs-Hotelogix) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) $3.99/month Price Contact vendor for pricing 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76374-135182/Hotelogix-vs-ResMan) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.6 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $3.99/month Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-76374/Entrata-vs-Hotelogix) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.6 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/) $3.99/month Price $0 4.3 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/76374-166893/Hotelogix-vs-Innago) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway) [Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[4.42 (251)](https://www.capterra.com/p/76374/Hotelogix/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) $3.99/month Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-76374/Rent-Manager-vs-Hotelogix)