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Hotelogix is designed to provide solutions to small and mid-market hotels and hotel chains, motels, resorts, boutique hotels, business hotels, service apartments, bed-and-breakfasts, camp and hostels.
eZee PMS is used by accommodations having 5 rooms to 1000 rooms. Our modular pricing gives flexibility and better user experience may it be hotel, motel, BnB, resort or to manage multiple properties.
We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach.
This has been a horrendous experience and the support staff doesn't understand the severity of the issue. We have had several double bookings due to sudden integration failures with booking.com.
And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.
We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem.
We found that Hotelogix was by far the best solution: easy to use, easy to install, feature rich and cost effective. We are sure that our partnership will bring a big value added to Hotels in Morocco.
A missing feature is a manual for troubleshooting.
I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.
Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.
Great system and helpful team, thanks to customer support guys and all the great team. To always we able to help us.
There is no way to generate invoices, only if clients have checked in to a room. So if the hotel was full, and you were overbooked, you have a problem.
PERFORMANCE ENHANCEMENT...USE OF CAPITAL LETTERS HIGHLIGHTS MY APPRECIATION. I hope to have an improvement on other areas like service pack updates.
The cons is that the only option for paying the maintainance fees are tru wiretransfer which poses a problem for our company.
This software is great for budget oriented or luxury hotel alike, software implementation is easy to use and master and with robust features.
I can say literally none. Just the version 6's Stay view is a little bit unstable.
Now investment and it is a perfect win - win situation. Even a triple win because the costumer wins also by the great service that we can give, thanks to the EZEE solution.
We have little problems and if there are problems or queries, the 24hr assistance is fast.
Prioritize real-user-identified key features according to your needs to find your best fit.
Hotelogix
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