---
title: "Compare Keap vs Brevo 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Keap and Brevo based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/76390-132996/Infusionsoft-vs-brevo"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Keap vs Brevo Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeapBrevo2/4 selected

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

[## Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Starting Price

$299.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

3.6

Customer Service

4

Reviews Sentiment

Based on [1,299 reviews](#user-reviews)

Positive

1,032

Neutral

146

Negative

121

[## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [3,528 reviews](#user-reviews)

Positive

3,327

Neutral

117

Negative

84

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,270 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.2

Data Import/Export

4.6

Contact Database

4.3

CRM

4.0

83%Fit

High performer

Feature ratings

Data Security

5.0

Contact Management

4.5

Data Import/Export

4.6

Contact Database

4.5

CRM

4.1

User satisfaction

User satisfaction

4.1

User reviews[1,299](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.8

Customer support

4.0

User satisfaction

4.6

User reviews[3,528](https://www.capterra.com/p/132996/brevo/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$299Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$9Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.

Best for

Individuals, small businesses, and large enterprises across ecommerce, retail, travel, hospitality, and marketing agencies.

## User reviews

Pros & cons

David V.

Lead Developer

> "Keap is great for providing an all encompassing solution for customer outreach and management as well as email service for small and medium sized..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7077649)

JD

Jeremy D.

Support Team Leader

> "Features like spam detect help to make sure your emails don't accidentally contain something that could cause them to get lost or not delivered as..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

JD

Jeremy D.

Support Team Leader

> "Everything from prospect information capturing to automated email campaigns to saving information about forms and payments makes it simple to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

RB

Ritu B.

Computer Facilitator

> "It did not always scan for new leads immediately and I had to refresh or double click entries before a campaign was able to run."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775324)

SF

Sarah F.

Community Manager

> "I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6860567)

VR

Verified Reviewer

CEO

> "Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6879704)

GB

Gerencia B.

General Manager

> "The automatic status updates with the team helped task coordination while the integration with email meant all client correspondence was recorded..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

CB

Cynthia B.

Manager of Registration Services

> "times when we need troubleshooting the agent on duty doesn’t know how to properly support and ends up escalating."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "email in one place keeps our marketing and sales aligned. When everything is set up properly, it feels like the tool works for you."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7068940)

TW

Toshia W.

Owner

> "I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

Chris L.

Operations

> "Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

LH

Luke H.

Financial Advisor

> "It takes too many steps to create a basic automation."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6812085)

JD

Jeremy D.

Support Team Leader

> "I was able to create many automated email campaigns to send to prospects and clients without every worrying about it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

GB

Gerencia B.

General Manager

> "The main reason why I can say that some follow-ups did not take place was due to inadequate alerts."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

HW

Heather W.

CEO

> "Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6152410)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "Keap can get expensive, especially if you need the advanced features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6831963)

RD

Ruel D.

Bookkeeper and Admin

> "Keap offers powerful automation tools that can streamline workflows, automate follow-ups, and enhance customer engagement."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

TW

Toshia W.

Owner

> "The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

Chris L.

Operations

> "It's an all in one platform for customer aquisition and management that is easy to set up and simple to use."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

GV

Gert V.

Board Member

> "The design is a bit outdated."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6834909)

VR

Verified Reviewer

FOunder

> "I really liked a lot of their features, including how easy it was to clean out my list, to send emails and to collect payments."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6576903)

VR

Verified Reviewer

Editorial Coordinator

> "We logged every sale into this database from even one-time customers, which added up over the years to a point where we were paying hundreds each..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759)

CB

Cynthia B.

Manager of Registration Services

> "I have learned to love it after the company is planning to move its CRM services to another product that’s significantly worse. But this gave me..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

LG

Louisa G.

Head of Marketing & Communication

> "We had spam catching issues, integrating forms into our wordpress website was a pain and required coding everytime we made a change, the workflows..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4512553)

KR

Karen R.

Owner

> "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

JB

Jessica B.

Admin Asst

> "The reports and automations are terrible."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6698837)

JD

Jeremy D.

Support Team Leader

> "Keap is a great system with a lot of ability to individualize based on your needs!"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

KR

Karen R.

Owner

> "We got better at turning things off, but then over time as they changed features our grandfathered in ways of doing things got messed up and no..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

RD

Ruel D.

Bookkeeper and Admin

> "After getting over the initial learning curve, I found it invaluable for managing customer relationships, automating marketing, and tracking leads."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

KR

Karen R.

Owner

> "final straw was when I showed I had over 100K people visit the form yet none completed the name / email simple form..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

GD

Gabriel D.

B to B Strategy Consulting

> "new leads which will make your business grow with this software. With Keap you can really grow your revenue and reach your targeted audience."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6142635)

Carlos Eduardo D.

Digital Marketing Specialist

> "Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044)

VR

Verified Reviewer

Marketing Director

> "Excellent search and automation options for the price."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6823136)

HT

Hilary T.

Marketing

> "Sales isn't impressed with it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6644801)

Caroline B.

Bachelor in Supply Chain Management

> "It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6397012)

AV

Amanda V.

Administrator customer service tech support etc

> "Their order forms and internal web forms are beyond dated and the landing page builder they sourced out to another company is one of the worst..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

KK

Karyn K.

Owner

> "Keap has a multi-pronged approach to client management that makes tracking and maintaining client communication easy."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6536600)

TA

Todd A.

Owner

> "I've resorted to contacting my assigned representative, \[sensitive content hidden\], and his manager, \[sensitive content hidden\], but their..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

ES

Erik S.

CEO

> "The price comparison is a bit above average but for what you receive it is worthwhile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

MA

MICHAEL A.

CLERICAL

> "I DID NOT LIKE THE PRICE OF THIS PRODUCT"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6618190)

MS

Millicent S.

Procurement Officer

> "Customization gives this tool the capability to adapt and integrate with existing software."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

VR

Verified Reviewer

IT Consultant

> "The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4912679)

Carlos Eduardo D.

Digital Marketing Specialist

> "It has allowed us to have a single source of leads worthy of giving any company competition, having all the notes in order, active follow-up,..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044)

DN

Debbie N.

Manager

> "The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

Jared C.

Marketing Specialist

> "I can also create custom contact forms and add them to my website, which helps me capture leads and automatically organize them in a database."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4754609)

Mehran K.

CEO

> "Be prepared to spend hours with their support team and get to eventually no-where."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#GetApp___6294128)

DN

Debbie N.

Manager

> "marketing automation solution that helps small businesses grow.• Keap provides a variety of tools to manage contacts, automate tasks, and maximize..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

TA

Todd A.

Owner

> "Customer service is another major letdown."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

NM

Nikita M.

Group Head - Customer Success

> "The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6015398)

ST

Serge T.

journalist

> "the software often presents malfunctions such as automatic shutdowns or interference latencies"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4382181)

Hideki N.

Director Consulting Services

> "Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4800639)

NT

Natasha T.

Reviewer

> "At the point when you leave it inactive, as opposed to timing out smoothly, you lose any unsaved data."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4443508)

SF

Steve F.

Lead Software Engineer

> "In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4977826)

Sarah H.

System Administrator

> "Keap is missing crucial functionality and customer support that are essential for any expanding firm."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4669194)

AM

Anil M.

Professional Consultant

> "Use templates to create professional looking emails and documents very quickly and easily."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

LW

Lloyd W.

Director of Operations

> "We have too many integrations and automations set up that it would just be too arduous to switch."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5039897)

PS

Palla S.

SEO Consultant

> "Marketing and automation platform that provides a range of tools for email marketing, social media marketing, lead generation, and more."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4400149)

AD

Assimi D.

Marketing and communication director

> "Really amazing software but its lack of customization options can be a disadvantage for it"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581)

AG

Aurora G.

Financial consulting

> "It also offers comprehensive features, such as lead capture, appointment scheduling, invoicing, and customer management."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4755575)

DN

Debbie N.

Manager

> "Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.•"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

ES

Erik S.

CEO

> "Overall the Keap software is one of the most advance systems compared to others on the market today."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

AV

Amanda V.

Administrator customer service tech support etc

> "They don't update very frequently and don't give features that their customers want. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

IF

Ilenia F.

Accounting Officer

> "Handling email marketing with Keap is easy and it comes with lots of customization features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6273100)

TS

Tina S.

Author

> "Their dashboard sometimes fails to show how many sales they've made."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4379811)

GD

Gabriel D.

B to B Strategy Consulting

> "You can easily communicate with your audience through messages or email and watch the results roll in."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6142635)

SS

Sofia S.

Product Manager Marketing Moda

> "The one downside of Keap is that it can be a bit pricey for some businesses."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4684383)

KR

Karen R.

Owner

> "When we first were looking for a system 14 years ago, the were the best, less expensive than Sales Force and were really geared for online sales..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

Sarah H.

System Administrator

> "The interfaces for their template makers were equally unattractive."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4669194)

AM

Anil M.

Professional Consultant

> "Keep helps us to catch problems early and fix them early with Keap."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

PK

Pankaj K.

Devloper

> "if we will not pay good then reach to the customer will be less ."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4623992)

VR

Verified Reviewer

Intern Engineer

> "The platform also integrates with a range of other software tools, including Zapier and QuickBooks, to help businesses streamline their workflows."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4622781)

VR

Verified Reviewer

Managing Director

> "Had an interaction with support and sales, they refunded me for unused time because I had a bad experience."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4639810)

Ashlee B.

Senior Customer Support Manager

> "It really made tracking each individual clients' progress easier and much more straightforward."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331)

DN

Debbie N.

Manager

> "The user interface can be confusing and difficult to navigate for new users.•"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

DN

Debbie N.

Manager

> "Benefits of Using Keap:Keap is a comprehensive CRM platform that helps businesses streamline their operations and maximize their sales."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

BB

Bernard B.

Company Director

> "The learning curve can be steep, particularly for small business owners who are not tech-savvy."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4594668)

Ashlee B.

Senior Customer Support Manager

> "I was able to effortlessly monitor each client from start to finish."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331)

VR

Verified Reviewer

Intern Engineer

> "Keap can be challenging to learn, particularly if you're new to CRM or marketing automation."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4622781)

BR

Bryan R.

Marketing Director

> "Has a lot of extra functions, making it more than just a simple email platform"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6497354)

Almodyr B.

Data Analyst

> "Its lack of customizability."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4616575)

KR

Karen R.

Owner

> "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

TW

Toshia W.

Owner

> "I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

MS

Millicent S.

Procurement Officer

> "Customization gives this tool the capability to adapt and integrate with existing software."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

TW

Toshia W.

Owner

> "The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

IF

Ilenia F.

Accounting Officer

> "Handling email marketing with Keap is easy and it comes with lots of customization features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6273100)

VR

Verified Reviewer

IT Consultant

> "The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4912679)

Koji N.

Project Manager

> "You can access these data without problems, and its interface is quite intuitive and secure."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

AD

Assimi D.

Marketing and communication director

> "Really amazing software but its lack of customization options can be a disadvantage for it"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581)

VR

Verified Reviewer

Intern Engineer

> "The platform also integrates with a range of other software tools, including Zapier and QuickBooks, to help businesses streamline their workflows."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4622781)

DN

Debbie N.

Manager

> "The user interface can be confusing and difficult to navigate for new users.•"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

JB

John B.

Owner

> "For a decade I've used it and there's always been a way to do what I needed to (sometimes with integrations but it's big enough that most integrate..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5024069)

Ely D.

Owner

> "It got really frustrating, and I just couldn't take it anymore."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5068596)

VR

Verified Reviewer

Senior Digital Marketing Associate

> "A lot of integrations makes Keap a valuable product to use."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3237127)

VR

Verified Reviewer

CEO

> "I just found it a bit more tricky than other solutions I've used."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___2810875)

AD

Assimi D.

Marketing and communication director

> "Keap has a user-friendly interface and an intuitive platform."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581)

Mehran K.

CEO

> "Be prepared to spend hours with their support team and get to eventually no-where."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#GetApp___6294128)

[View Reviews](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

GM

Geet M.

Founder

> "Some other very useful features include finding out about invalid contacts, being able to look at emails that bounced, scheduling the emails in advance and the option to add an..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

SK

Samuel K.

Creative and Technical Director

> "The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7166228)

GL

Gabriel L.

Owner

> "First, the breadth on one platform: email, SMS and WhatsApp, with a genuinely usable API and a data model flexible enough to run a real first-party CRM — custom attributes,..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734)

LB

Leen B.

Marketeer

> "The newsletter layout interface is a bit complicated, for example the whole margins settings that can be convoluted because you can set them at so many levels in blocks."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158021)

IH

Imre H.

Software Engineer

> "The support team also provided useful deliverability details, such as hard bounce rates, bad MX addresses and role-based email issues."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

IH

Imre H.

Software Engineer

> "Our first large campaign was suspended because our imported database contained many outdated emails, and the reactivation process was stressful at first, although support..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

TJS

Tobi Joshua S.

Software Lead

> "So far, the account setup and domain authentication process have gone well, and the customer support team was responsive and professional throughout the verification process...."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7187078)

GL

Gabriel L.

Owner

> "The account-protection process, while ultimately fair, is abrupt for a first-time sender. Because Brevo runs on shared IPs, a single early campaign to a poorly-validated list can..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7183734)

AM

Anna M.

Customer Service Agent

> "We use Brevo as a free-access CRM and for some campaign and purchase confirmation emails. For people who struggle with standard solutions available out there, or just need..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159151)

DC

Daniel C.

Senior Digital Marketing Manager

> "The reporting dashboard is a bit congested, data export options are limited, and support sometimes takes longer than expected to resolve issues."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7215930)

BK

Blerta K.

Language Instructor

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704)

IH

Imre H.

Software Engineer

> "Bulk deletion and list cleanup are not as smooth as expected, and some parts of the import and field mapping workflow could be clearer."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7151013)

Andrea L.

Innovation Manager

> "The platform has a clean, intuitive interface that makes it easy to create and manage email campaigns, even for users with limited technical experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7193945)

Bekkah M.

Webmaster and Marketing Manager

> "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VR

Verified Reviewer

Owner

> "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

LAW

Lee-Anne W.

Head of Marketing

> "Very strict regarding bounce rates of new lists, leads to immediate suspension and lots of frustrating back and forth performing multiple tasks to be reinstated."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162494)

JP

Jessica P.

Digital Marketing Manager

> "The built-in segmentation tool automatically tags contacts by recent clicks, saving me hours of manual sorting."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7212347)

Bekkah M.

Webmaster and Marketing Manager

> "It didn't allow me to change the photo size/shape so I had to create a new graphic just for the template."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Bekkah M.

Webmaster and Marketing Manager

> "I like their templates, though some aspects can be difficult to edit if you don't outright remove the item and replace it with something else/start over in the area. Despite some..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

Bekkah M.

Webmaster and Marketing Manager

> "I also didn't want to include any non-subscribers or "blocklisted" people to my contacts but that was automatically added when connected to our Shopify store."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

CL

Cristiano L.

CEO

> "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

NS

Neil S.

DJ

> "Things like this aren't quick/instant on Brevo and they could really improve here by having instant drop down menu options for everything, rather than having to give about six..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7195933)

VR

Verified Reviewer

Senior Social Account Executive

> "Also being able to duplicate a campaign with the option to change everything from recipients, subject etc is so handy for us."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

TC

Trish C.

Founder

> "One thing I didn't like is the templates are not as good as what I was used to use, the code behind is not great and it causes issues with buttons and mobile layouts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

Himaanshu L.

Sr Business Development Manager

> "It helped us manage email marketing, customer engagement, and campaign communication in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

AL

Amanda L.

Head of Marketing

> "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092)

AC

Andy C.

Sales Director

> "Not fancy, but it handles our dealer communications and tracks engagement well enough that I can make smarter sales decisions."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7198616)

BQ

Brenna Q.

sole trader

> "DON'T SIGN UP TO BREVO - My plan was changed from $250 a year to $983 per year because I had over 500 subscribers (I only have 2400 - it's not like I'm making any money from my..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165854)

DA

DONALD A.

OWner

> "I liked that it provides a visual representation of the automation with logs to show progress for each individual."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7211771)

Bekkah M.

Webmaster and Marketing Manager

> "It had text over a photo and it was somewhat difficult to access each layer on the editor."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

VB

Virginijus B.

Manager

> "We recently launched email campaigns for our skincare brand and found the platform reliable, user-friendly, and cost-effective."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7160391)

VR

Verified Reviewer

Owner and Administrator

> "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693)

MS

Marc S.

Membership VP

> "The user interface is quite pleasant, allowing me to easily create and modify campaigns as needed."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7159200)

Bekkah M.

Webmaster and Marketing Manager

> "It had me concerned that they would charge extra or consider our tier limit exceeded because of the extra contacts that we essentially cannot use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7153435)

DA

DONALD A.

OWner

> "in some cases I had to work hard to understand or find out how to do somethings in building an automation, or had to wait for the email response to a question, but the system..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7211771)

Tayler O.

Development Strategist

> "This could just be that I am unlucky and use the few apps that Brevo doesnt talk to very well (blackbaud, shelterluv, and gogophoto to name a few), but even connections through..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7198082)

Andrea L.

Innovation Manager

> "We chose Brevo after evaluating different platforms and have found it to be an easy-to-use and reliable solution for our email marketing and customer communications."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7193945)

AF

Avery F.

Artist and Tour Manager

> "Additionally, I have sometimes noticed slow loading times on the reporting interface when analyzing large campaigns."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7168248)

TC

Trish C.

Founder

> "I have reached out to support few times, their AI support is the best I've seen, you get email replies instantly and it was actually accurate, so I was very impressed as I don't..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

NC

Nishtha C.

Assistant Manager, Marketing

> "Our first month has been difficult because we didn't really get personalised on-call demo sessions to help us understand what to do and what not to do."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7190846)

VR

Verified Reviewer

Graphic Designer

> "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696)

CC

Christopher C.

Brand Strategy Lead

> "Some advanced customization options feel limited compared to higher‑end marketing platforms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7197008)

MM

Michele M.

Operations Manager

> "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142)

FR

Frank R.

Billing Specialist

> "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

SB

Stefano B.

Founder and CEO

> "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349)

CG

Charles G.

Owner

> "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102)

VR

Verified Reviewer

Senior Social Account Executive

> "Brevo has been revolutionary for our email newsletter to go out to our clients and agency, it has been great for time-saving and organisation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158285)

SM

Sherry M.

Executive Manager

> "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190)

GM

Geet M.

Founder

> "Adding contacts and sorting them into lists is a breeze with their amazing UI/UX."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7165945)

BD

Benjamin D.

CEO

> "Not the most beginner-friendly platform for users with limited marketing or automation experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7175091)

AM

Antoine M.

Marketing advisor

> "You can create campaigns, manage contacts, automate emails and even use SMS tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128)

AS

Andreas S.

Co-founder

> "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818)

TC

Trish C.

Founder

> "Overall I'm really happy with the switch, I was using another platform that was very simple, which I liked but as my contact list was growing they were charging more and I wasn't..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158829)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

SG

Sebastian G.

coo

> "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

VR

Verified Reviewer

Online Coach

> "Super happy will continue using it specifically for the automations as they are now established and explored more features as I get familiar with the platform"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7192873)

AP

Anil P.

Founder

> "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712)

VR

Verified Reviewer

Owner

> "The platform offers useful tools for email marketing, contact management, and campaign tracking."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480)

Lauren R.

Owners

> "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

CC

Christopher C.

Brand Strategy Lead

> "Deliverability has been solid, and the built‑in CRM features add real value without requiring extra tools."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7197008)

DrJohnCobin C.

Manager

> "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

JR

John R.

Manager

> "The lists are well thought out, and allow you to copy or move names between lists very quickly. And the help files are a dream - covering every possible question in great..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6701030)

RG

Renato G.

Cofounder

> "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771)

GN

Greg N.

doctor

> "I'm relatively new to the platform but if these first few weeks of using it are any indication I made a very serendipitous random choice for a platform to start using for..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7206893)

GJ

Gee J.

BizDEv

> "The ad-ons can get pricey and compared to some platforms still have limitations"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7208885)

TV

Tuananh V.

Marketing

> "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296)

LS

Luke S.

Marketing and Web Admin

> "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381)

Clare P.

WordPress Development Lead

> "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177)

CL

Cristiano L.

CEO

> "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987)

ClJ

Céline J.

Content Manager

> "I really like Brevo because its price is very competitive; with a large user base, you pay less for ten times more features than other tools in the same field."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7173610)

FR

Frank R.

Billing Specialist

> "There is inconsistency in spam filtering of incoming campaign analytics."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142)

Roman J.

onwer

> "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439)

AV

Arnaud V.

Founder

> "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928)

Himaanshu L.

Sr Business Development Manager

> "The platform is user-friendly, reliable, and suitable for growing businesses looking for a cost-effective marketing solution."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7157832)

MK

Max K.

CEO

> "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744)

Faydra D. F.

Most-Things Web Consultant

> "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

Tayler O.

Development Strategist

> "Scheduling emails and differentiating types of emails also makes it great."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7198082)

SG

Sebastian G.

coo

> "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497)

AH

Adrian H.

CEO

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130)

MT

Marios T.

President

> "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246)

SH

Steve H.

Founder

> "I use eye gaze technology to work on my computer and Brevo has worked great for me."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

DW

Damian W.

Owner

> "Some of the interface and API creation was a bit confusing but not much."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7169590)

GA

Gustavo A.

Growth Marketing

> "The steps are clear, the interface is simple, and I did not find any difficulty setting things up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885)

JS

Joao S.

Team leader

> "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987)

ULFN

Ugochukwu L Fred N.

Founder

> "With its user-friendly interface, robust automation capabilities, and competitive pricing, Brevo seamlessly caters to a broad spectrum of users. Despite the minor drawbacks that..."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6025504)

IA

Ioannnis A.

Manager- Director

> "Due to the editor change 1-2 years ago , it was difficult to adapt to the new interface"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6636725)

HA

Harry A.

Volunteer

> "Integrates well with Formidable Forms. "

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7207477)

SH

Steve H.

Founder

> "My biggest issue is form integration."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045818)

MJ

Miljana J.

Owner-Performance Specialist

> "Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6717665)

CmH

Clément H.

Business Owner

> "Their integrations with other services are also not as developed as it can be with other market leaders. "

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___3904654)

Lauren R.

Owners

> "They integrate with Woocommerce and Wordpress seamlessly, along with Gravity forms."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016)

HK

Haris K.

CEO

> "There's a bit too many choices to pick from so its hard to find where to go."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6630697)

GP

George P.

Founder

> "It also fit really well with our existing processes and we were able to integrate our tech smoothly to get all the data we needed into Brevo."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6049763)

CR

Carl R.

Managing Director

> "Some builds can be confusing for a beginner."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6803191)

NA

Nikola A.

Founder and Director

> "It’s simple to set up, works well for small and medium businesses, and offers all essential tools in one place."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7053667)

MK

Michael K.

Manager

> "I sometimes find it hard to find them."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6816255)

SJ

Steve J.

Owner

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7162180)

SA

Susan A.

manager

> "Not getting any easy help from Brevo."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6675660)

Sujith N.

Proprietor

> "Setting up was easy and using the product has been a good experience."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7150945)

DrJohnCobin C.

Manager

> "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!"

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446)

EF

Elvis F.

Administrator

> "Of all the free platforms I've had access to, this was the best; it was easy to set up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7043230)

PP

Panos P.

Founder

> "Greek language not supported on some features."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7045201)

GA

Gustavo A.

Growth Marketing

> "Customer support also really works, every time I needed help, they responded very quickly and assisted me with great attention and efficiency."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7158885)

LD

Laura D.

Client Success Specialist

> "Brevo customer service/support managers are slow to respond to inquiries and for follow up."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6774153)

JP

Julien P.

Teacher

> "The fast and detailed customer service replies (super important when you are working on a project and only have a short window of time to work on it)."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6885668)

Faydra D. F.

Most-Things Web Consultant

> "I haven't used their customer support in quite some time, because they used to give me answers that weren't correct."

[See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342)

[View Reviews](https://www.capterra.com/p/132996/brevo/reviews/)

## User interface

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

4.11 (1,299)

4.62 (3,528)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Keap

Top features

26/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/76390/Infusionsoft/#features)

Brevo

19/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/132996/brevo/#features)

### Recognition

Keap is recognized as a top-rated tool in 5 Capterra Shortlist reports

Brevo is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Keap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Brevo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keap

-   By Thryv
-   Located in United States
-   Founded in 2011

Brevo

-   By Brevo
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,064)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$299/month

Price

$19/month

4.1

Features

4.3

3.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76390-132666/Infusionsoft-vs-Pipedrive)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,574)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$9/month

Price

$15/month

4.5

Features

4.5

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-132996/ActiveCampaign-vs-brevo)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$299/month

Price

$14.99/month

4.1

Features

4.6

3.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76390-178819/Infusionsoft-vs-EngageBay-Marketing)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.70 (2,344)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$9/month

Price

$12/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-136603/brevo-vs-MailerLite)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,574)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$299/month

Price

$15/month

4.1

Features

4.5

3.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76390-79367/Infusionsoft-vs-ActiveCampaign)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,956)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$9/month

Price

$12/month

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$299/month

Price

$69/month

4.1

Features

4.3

3.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/76390-113540/Infusionsoft-vs-Bitrix24)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$9/month

Price

$14.99/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132996-178819/brevo-vs-EngageBay-Marketing)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[Spotler CRM](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/)[4.45 (453)](https://www.capterra.com/p/88929/Really-Simple-Systems-CRM/reviews/)

$299/month

Price

$17/month

4.1

Features

4.2

3.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/76390-88929/Infusionsoft-vs-Really-Simple-Systems-CRM)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (657)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$9/month

Price

$9/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/132996-147415/brevo-vs-EmailOctopus)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,132)](https://www.capterra.com/p/198994/Systeme/reviews/)

$9/month

Price

$17/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-198994/brevo-vs-Systeme)

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,262)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$9/month

Price

$15/month

4.5

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/132996-171840/brevo-vs-HubSpot-Marketing)