# Compare Keap vs Brevo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Brevo and Keap based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/76390-132996/Infusionsoft-vs-brevo --- # Brevo vs Keap Features and Cost Comparison Last updated May 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BrevoKeap2/4 selected [Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) [Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/) [## Brevo](https://www.capterra.com/p/132996/brevo/)[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $9.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [3,439 reviews](#user-reviews) Positive 3,239 Neutral 117 Negative 83 [## Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/) Starting Price $299.00/month Value-for-Money 3.8 Functionality 4.1 Ease of Use 3.6 Customer Service 4 Reviews Sentiment Based on [1,298 reviews](#user-reviews) Positive 1,031 Neutral 146 Negative 121 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,179 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit Missing features Feature ratings Email Campaign Management 4.6 Campaign Scheduling 4.6 Newsletter Management NA Email Tracking 4.6 Customizable Branding 4.5 70%Fit Not enough reviews Feature ratings Email Campaign Management 4.2 Campaign Scheduling 4.5 Newsletter Management 3.8 Email Tracking \-- Customizable Branding 5.0 User satisfaction User satisfaction 4.6 User reviews[3,439](https://www.capterra.com/p/132996/brevo/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.5 User satisfaction 4.1 User reviews[1,298](https://www.capterra.com/p/76390/Infusionsoft/reviews/) Ease of use 3.6 Functionality 4.1 Value for money 3.8 Customer support 4.0 Price starts from Price starts from $9Usage Based, Per Month - Free version - Free trial Price starts from $299Usage Based, Per Month - Free version - Free trial Best for Best for Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations. Best for Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7119704) AL Amanda L. Head of Marketing > "The only thing that really bugs me is the clunky workflow when duplicating campaigns. If I want to take a successful email and quickly resend it to the people who didn't open it (or..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142092) VR Verified Reviewer Owner > "Email campaign creation, contact management, automation, and reporting are all in one place, which made it efficient to manage our marketing activities." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) VR Verified Reviewer Owner and Administrator > "The main downside is that suspension messages could be clearer. When a transactional SMTP account is suspended, it can be stressful for a small business because important platform..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CL Cristiano L. CEO > "It´s a complete Marketing platform with the resources I need for my SaaS. In one platform I have CRM, Automation, SMTP, whatsapp, Deals and more." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) FR Frank R. Billing Specialist > "There are some valid engagement data that is flagged strangely and that confuses me when I go through campaign performance that relates to billing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) SB Stefano B. Founder and CEO > "The customization capabilities have allowed us to create workflows that match our exact processes rather than forcing us to adapt to rigid system limitations. While the webhook..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7014349) SM Sherry M. Executive Manager > "We also may get unsubscribes that do not realize we use Brevo for informational purposes and not just marketing and we get concerned the guests may no longer get pertinent emails." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7116190) AM Antoine M. Marketing advisor > "You can create campaigns, manage contacts, automate emails and even use SMS tools." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) AS Andreas S. Co-founder > "Pricing not very transparent, still no idea what the difference between the free & starter plans is. If you have more than 500 subscribers, it gets expensive." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7140818) SG Sebastian G. coo > "The drag-and-drop email builder is ituitive, and the automation workflows make it simple to create personalized experiences for different customer segments." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) MT Marios T. President > "The interface can feel cluttered and not very intuitive, especially when navigating between campaigns, contacts, and automation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7118246) VR Verified Reviewer Owner > "The platform offers useful tools for email marketing, contact management, and campaign tracking." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) AP Anil P. Founder > "The inability to find how to use transactional emails, as each click on transactional->templates redirected to campaigns->templates." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6822712) TV Tuananh V. Marketing > "I also appreciate having multiple features (email, SMS, CRM) in one place, which promises to save time and effort in the future. While it's still too early to give a deeper assessment..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852296) Lauren R. Owners > "With migration of our database to Brevo, we lost several hundred contacts bc they were from Gravity forms outside of the “allowed timeframe” I did feel that this hurt us in the..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6856016) Clare P. WordPress Development Lead > "Brevo's delegated account access means that my clients can take care of simple tasks by themselves, and I can easily access their account if they need help with more technical tasks." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7036177) DrJohnCobin C. Manager > "I signed up because I want to do mailings to thousands of Baptist churches and hundreds of others for my businesses. But I found that you do not permit such things." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) Roman J. onwer > "When we ran into difficulties, the support team helped us with advice and opened our eyes to the fact that it’s not just about the quantity of emails sent, but also about the content..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7093439) RG Renato G. Cofounder > "The SMS confirming my phone number never arrived, so I had to use the chat to resolve a problem that could have been easier to resolve." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097771) Faydra D. F. Most-Things Web Consultant > "I primarily use Brevo as a tool so that I and my clients can receive transactional emails through our WordPress sites, and it's outstanding for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7029342) JG Jerzy G. DJ, Producer and Remixer > "when sending a campaign having a limited amount of mails to send, there is a big inconvenience: if let's say your monthly limit is 300, you might want to select 2 contact categories..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6470031) GR Gustavo R. Chief Enthusiast > "Very generous free plan (300 e-mail messages per day which can not only be used for e-mail marketing, but also for transactional e-mails and SMTP sending)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6827819) CL Cristiano L. CEO > "Some time there are new functions that I wasn´t using that don´t work fine, new configurations, but the support can solve in time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7126987) RS Radenko S. CEO > "Positive, good support service, tools necceserz to start and run zour email campaigns, segmentatyion is good, good repaort even in the free plan" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7079068) FR Frank R. Billing Specialist > "There is inconsistency in spam filtering of incoming campaign analytics." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7133142) Henrique de Souza R. Head of Customer Success > "I really like Brevo because it's easy to create templates and integrations, and it also allows you to view logs in real time." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7117568) AV Arnaud V. Founder > "The editor can be tinkering if you want to work with conditional variables and specific layout/styles. But maybe I'm overcomplicating my logic in the e-mails too..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7005928) LW Llewellyn W. Media and Communications Manager > "Additionally, setting up workflows and managing subscriber lists is straightforward, helping users save time and focus on engaging their audience effectively." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828150) MK Max K. CEO > "I think Brevo has an overly sensitive algorithm related to email deliverability and customer engagement." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7046744) WD Warren D. Marketing Manager > "affordability, we do not send a huge number of emails out per month but do have a lot of contacts across several entities and Brevo's fix rate monthly account works very well for us." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6883558) Renan D. Founder > "I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6500673) NO Naj O. Digital CRM > "We appreciate the intuitive and comprehensive features the most, especially how easy it was to manage email campaigns, segment audiences and track analytics in one place." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7050024) CG Charles G. Owner > "The biggest pain point so far seems to be process for adding new individual contacts. Because Brevo offers many features beyond emailing, it means that adding a new contact involves a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6778102) KB Konrad B. Fundraiser > "Brevo allows me to do my most important part of work - be in a constant contact with the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) JS Joao S. Team leader > "The user interface can be confusing at times and not very user-friendly, which occasionally makes simple tasks take longer than they should." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7049987) KB Konrad B. Fundraiser > "Marketing campaigns allow me to send my most important messages for the donors of my organisation." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) SG Sebastian G. coo > "Some parts of the interface feel a bit clunky or uninuitive, especially when navigating between campaigns, contacts, and automation workflows." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828497) SC Simone C. Writer > "I use it to send out my noncommercial newsletter about writing. Both the stats and the way they're presented are very helpful in my understanding my public." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6852183) LC Lucy C. Business Technology Consultant > "When using a popup form it is not possible to customise the URL for double opt-in subscribers." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6853381) AH Adrian H. CEO > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7003130) RA Richard A. Secretary > "There are restrictions on sending emails that I didn’t know about when I registered" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7139214) RCR Rodel C R. Journal Editor > "Segmentation, templates, and scheduling aid us to notify authors and reviewers adequately with good value, without aggressive learning curves." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6877106) PD Paul D. Operations Manager > "The cost of the packs is quite high, so make your subscription work for you, can get expensive if your database fills up" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6821044) VR Verified Reviewer Owner and Administrator > "Overall, I would recommend Brevo for small businesses that need reliable transactional email and useful delivery logs, especially if they are starting with modest email volume." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) OA Odueki A. CEO > "Some users might not like or could find it limiting due to the learning curve — especially when it comes to setting up workflows, lead scoring, and tagging." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854447) GM Giulio M. CEO > "I'm using Brevo from almost 5 years, it simplify at the most my needs to make campaigns to have more leads, even for wide or very small numbers of sendings." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7024863) DrJohnCobin C. Manager > "Lots of service interruption due to internal policy of Brevo not clearly explained before purchase.!!" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141446) BY Bahnas Y. Project Manager > "The layout is clean and the tools are organized in a way that makes sense even if you are not deeply experienced with email platforms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7048165) MN Muna N. Designer > "Occasional delays in email delivery or reporting may occur." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7083179) IB Ilenia B. Marketing Automation manager > "The automation features are particularly interesting because they allow you to manage the database with internal actions as well as automate external communications via email or SMS." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6495091) VR Verified Reviewer Marketing Executive > "The email template customization options are limited and less visually appealing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7004529) VR Verified Reviewer Graphic Designer > "Overall, Brevo is a solid email marketing platform that is user-friendly for designers, offering a quick way to create attractive campaigns and manage client communication, but it may..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6575696) EL Eddy L. Founder > "Campaign builder and pre-configured campaigns are sometimes confusing and most of the time not inline with our cms." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6823451) MM Michele M. Operations Manager > "Not only did it allow us to mass mail to all our clients weekly news letters which cut our time in half but it also incorporates many other wonderful features that we were able to..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6680142) MW Mark W. Owner > "Payments can fail and during the weekend, support can be slow." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7080740) AK Anuj K. President > "Bravo allows us to merge our mailing lists and prepare the newsletter via the platform." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6817603) HPK Himadri Protim K. MD > "I haven't been able to find the merging option, which would allow me to avoid repeating the contact entry twice." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6839277) KE Khalid E. Founder > "It saves time and offers fantastic features like multiple mailing lists, easy-to-run advanced campaigns, seamless integration of web interfaces and chat elements, and highly..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6501425) AB Arthur B. Product Manager > "I also find the pricing model somewhat unclear; most of the support tickets I’ve opened were to clarify doubts about how pricing works." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) OT Ojo T. Copywriter, Mobile and Web developer, Data analyst > "I did so for but for Brevo, I unconsciously dived into it, started checking around and within 10 minutes I got a hang of what it does and how it was perfect for my needs(which is a..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6493808) LS Luke S. Marketing and Web Admin > "If you have a large list of contacts which is not up to date, you could get your account suspended for having to many unsubscribed contacts." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6730381) UJ Umer J. Corporate Sales Manager > "I recently run an email campaign for our upcoming webinar and Brevo helped me to design a really eye-catching design for that." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6815114) VR Verified Reviewer Owner > "The contact and recipient count was sometimes confusing." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7142480) HG Hannah G. Design and Projects Marketing Manager > "We made the switch to Brevo from a well-known large e-marketing platform and we found the ease of use better, the design capabilities better and the quality of customer service..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6409130) FG Fernando G. Owner > "automating email blasts and social media posts isnt a capability that it currently has." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6859549) KB Konrad B. Fundraiser > "Free plan for unlimited contacts with not so small amount of e-mails per day (300)." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7097933) FS Frhan S. Clara > "Many messages end up in spam, making them invisible and failing to achieve the campaign's goal." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6819999) DK Dhaval K. SR BDE and Consultant > "The best thing they have taken care of is when you draft your email you can have a mobile as well as desktop version that how your email would look like so these are small things that..." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6465254) MnM Mônica M. GMT > "Since I am still learning, I sometimes find the automation features a bit confusing to set up." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7098560) Attila P. Owner > "Brevo handles both my transactional emails and marketing newsletters reliably, and the setup was straightforward." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141767) MD Mo D. Marketing Associate > "Sometimes the functionality of moving certain elements in the email can be cumbersome." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6857443) UG Ulysses G. CTO > "For a company like ours with a large contact base and varied use cases, it's helpful to have a platform that handles multiple tasks under one roof." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6854937) AM Antoine M. Marketing advisor > "Some advanced features are less deep than very premium competitors." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7143128) TM Tiffany M. CEO > "My overall experience with Brevo has been positive—effective spam blocking with room for improved notifications." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7044028) YZ Yoav Z. Director > "Also pricing feels a bit confused: for example, looks like it's more worthwhile to stay on a free package than move to pay as you go because you lose your free allocation?" [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6814343) VR Verified Reviewer Web Developer > "The platform is very intuitive, and the documentation is extensive, so I can usually find everything I need without contacting support." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7054728) AB Arthur B. Product Manager > "There are also occasional stability issues — I’ve been locked out of the platform at times when I really needed access." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6824051) VR Verified Reviewer Owner and Administrator > "Brevo’s free transactional email service is very useful for a small online teaching platform like mine." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___7141693) CB Christian B. CEO > "What I disliked about the platform is that, due to the fact that it is a multi-tool platform, it takes a few hours to learn how to use it well." [See full review](https://www.capterra.com/p/132996/brevo/#Capterra___6828871) [View Reviews](https://www.capterra.com/p/132996/brevo/reviews/) David V. Lead Developer > "Keap is great for providing an all encompassing solution for customer outreach and management as well as email service for small and medium sized..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7077649) TW Toshia W. Owner > "I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863) SF Sarah F. Community Manager > "I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6860567) VR Verified Reviewer CEO > "Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6879704) RL Ruth L. Digital Marketing and Growth Strategist > "email in one place keeps our marketing and sales aligned. When everything is set up properly, it feels like the tool works for you." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7068940) JD Jeremy D. Support Team Leader > "Features like spam detect help to make sure your emails don't accidentally contain something that could cause them to get lost or not delivered as..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500) Chris L. Operations > "Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891) CB Cynthia B. Manager of Registration Services > "times when we need troubleshooting the agent on duty doesn’t know how to properly support and ends up escalating." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946) JD Jeremy D. Support Team Leader > "Everything from prospect information capturing to automated email campaigns to saving information about forms and payments makes it simple to..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500) TW Toshia W. Owner > "The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863) RD Ruel D. Bookkeeper and Admin > "Keap offers powerful automation tools that can streamline workflows, automate follow-ups, and enhance customer engagement." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720) RB Ritu B. Computer Facilitator > "It did not always scan for new leads immediately and I had to refresh or double click entries before a campaign was able to run." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775324) GB Gerencia B. General Manager > "The automatic status updates with the team helped task coordination while the integration with email meant all client correspondence was recorded..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615) VR Verified Reviewer Editorial Coordinator > "We logged every sale into this database from even one-time customers, which added up over the years to a point where we were paying hundreds each..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759) KR Karen R. Owner > "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361) LH Luke H. Financial Advisor > "It takes too many steps to create a basic automation." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6812085) RD Ruel D. Bookkeeper and Admin > "After getting over the initial learning curve, I found it invaluable for managing customer relationships, automating marketing, and tracking leads." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720) KR Karen R. Owner > "We got better at turning things off, but then over time as they changed features our grandfathered in ways of doing things got messed up and no..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361) Caroline B. Bachelor in Supply Chain Management > "It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6397012) KR Karen R. Owner > "final straw was when I showed I had over 100K people visit the form yet none completed the name / email simple form..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361) Chris L. Operations > "It's an all in one platform for customer aquisition and management that is easy to set up and simple to use." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891) SY Salimata Y. Officer,Financial Center Assistant Manager > "Keap can get expensive, especially if you need the advanced features." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6831963) KK Karyn K. Owner > "Keap has a multi-pronged approach to client management that makes tracking and maintaining client communication easy." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6536600) GV Gert V. Board Member > "The design is a bit outdated." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6834909) JD Jeremy D. Support Team Leader > "I was able to create many automated email campaigns to send to prospects and clients without every worrying about it." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500) AV Amanda V. Administrator customer service tech support etc > "Their order forms and internal web forms are beyond dated and the landing page builder they sourced out to another company is one of the worst..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548) MS Millicent S. Procurement Officer > "Customization gives this tool the capability to adapt and integrate with existing software." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272) GB Gerencia B. General Manager > "The main reason why I can say that some follow-ups did not take place was due to inadequate alerts." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615) CB Cynthia B. Manager of Registration Services > "I have learned to love it after the company is planning to move its CRM services to another product that’s significantly worse. But this gave me..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946) VR Verified Reviewer IT Consultant > "The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4912679) HW Heather W. CEO > "Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6152410) LG Louisa G. Head of Marketing & Communication > "We had spam catching issues, integrating forms into our wordpress website was a pain and required coding everytime we made a change, the workflows..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4512553) NM Nikita M. Group Head - Customer Success > "The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6015398) JB Jessica B. Admin Asst > "The reports and automations are terrible." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6698837) Hideki N. Director Consulting Services > "Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4800639) LW Lloyd W. Director of Operations > "We have too many integrations and automations set up that it would just be too arduous to switch." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5039897) SF Steve F. Lead Software Engineer > "In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4977826) Carlos Eduardo D. Digital Marketing Specialist > "Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044) AM Anil M. Professional Consultant > "Use templates to create professional looking emails and documents very quickly and easily." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669) HT Hilary T. Marketing > "Sales isn't impressed with it." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6644801) KR Karen R. Owner > "When we first were looking for a system 14 years ago, the were the best, less expensive than Sales Force and were really geared for online sales..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361) AV Amanda V. Administrator customer service tech support etc > "They don't update very frequently and don't give features that their customers want. " [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548) VR Verified Reviewer Marketing Director > "Excellent search and automation options for the price." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6823136) TA Todd A. Owner > "I've resorted to contacting my assigned representative, \[sensitive content hidden\], and his manager, \[sensitive content hidden\], but their..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798) AM Anil M. Professional Consultant > "Keep helps us to catch problems early and fix them early with Keap." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669) MA MICHAEL A. CLERICAL > "I DID NOT LIKE THE PRICE OF THIS PRODUCT" [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6618190) VR Verified Reviewer FOunder > "I really liked a lot of their features, including how easy it was to clean out my list, to send emails and to collect payments." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6576903) VR Verified Reviewer Editorial Coordinator > "Our regular email blasts were not considered good enough." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759) Ashlee B. Senior Customer Support Manager > "It really made tracking each individual clients' progress easier and much more straightforward." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331) DN Debbie N. Manager > "The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524) ES Erik S. CEO > "The price comparison is a bit above average but for what you receive it is worthwhile." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973) Mehran K. CEO > "Be prepared to spend hours with their support team and get to eventually no-where." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#GetApp___6294128) Ashlee B. Senior Customer Support Manager > "I was able to effortlessly monitor each client from start to finish." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331) TA Todd A. Owner > "Customer service is another major letdown." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798) BR Bryan R. Marketing Director > "Has a lot of extra functions, making it more than just a simple email platform" [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6497354) ST Serge T. journalist > "the software often presents malfunctions such as automatic shutdowns or interference latencies" [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4382181) Koji N. Project Manager > "In areas of digital marketing, controlling and monitoring customers is extremely necessary and this solution only ensures that it is visible and..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749) EV Erick V. Content Strategist > "Not so great on the flow of their website management." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709) MT Marek T. CEO > "The centralized customer data and automation features greatly improved my ability to manage and nurture leads." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4816561) AG Anthony G. Business Analyst > "After heavily researching and trying to find out what happened we found that the account rep only contacted the email they had on file (which was..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024) Rachel M. System Engineer > "The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4864510) AG Anthony G. Business Analyst > "At no point was our organisation contacted by any other means i.e. telephone, other than contacting the incorrect email address." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024) JD Jeremy D. Support Team Leader > "Keap is a great system with a lot of ability to individualize based on your needs!" [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500) NT Natasha T. Reviewer > "At the point when you leave it inactive, as opposed to timing out smoothly, you lose any unsaved data." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4443508) ES Erik S. CEO > "Overall the Keap software is one of the most advance systems compared to others on the market today." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973) TG Trever G. Owner > "Paying for something I couldn't use already had a bad taste in my mouth, the cancellation fee added to that and made the taste worse." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4045769) MS Millicent S. Procurement Officer > "It incorporates desktop productivity tools." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272) MR Martin R. Managing Partner > "Similarly, when you create a contact you have three options to tag them with; lead/client/other. If you don't mark the contact with any of these..." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___2868295) GD Gabriel D. B to B Strategy Consulting > "new leads which will make your business grow with this software. With Keap you can really grow your revenue and reach your targeted audience." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6142635) Sarah H. System Administrator > "Keap is missing crucial functionality and customer support that are essential for any expanding firm." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4669194) EV Erick V. Content Strategist > "What I like the most is that just updated their email design page and now emails have a better look on both desktop and mobile." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709) AD Assimi D. Marketing and communication director > "Really amazing software but its lack of customization options can be a disadvantage for it" [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581) MT Michele T. CEO, Founder > "I also appreciate Keap's sincere desire to keep things simple while providing incredible functionality." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6561009) DN Debbie N. Manager > "Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.•" [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524) Koji N. Project Manager > "I like it because it is a solution capable of collecting customer information in a fast and even automated way." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749) PM Parag M. Company Director > "No training offered as no one answers emails and calls get transferred in a constant queue. " [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3695730) MS Millicent S. Procurement Officer > "Brings great Sales analytics skills." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272) TS Tina S. Author > "Their dashboard sometimes fails to show how many sales they've made." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4379811) VR Verified Reviewer Marketing Manager > "Keap has allowed us to have one consolidated platform for all Marketing and Sales needs." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4854540) SP Sue P. founder > "Templates totally suck, not great looking sales page or landing page." [See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3845139) [View Reviews](https://www.capterra.com/p/76390/Infusionsoft/reviews/) ## User interface 4.62 (3,439) [Keap](https://www.capterra.com/p/76390/Infusionsoft/) 4.11 (1,298) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Brevo Top features 38/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/132996/brevo/#features) Keap 37/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/76390/Infusionsoft/#features) ### Recognition Brevo is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Keap ### Deployment & support Brevo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Keap Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Brevo - By Sendinblue - Located in France - Founded in 2012 Keap - By Keap - Located in United States - Founded in 2001 ## Popular Comparisons [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) $9/month Price $13/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-132996/MailChimp-vs-brevo) [Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/) $299/month Price $13/month 4.1 Features 4.4 3.6 Ease of Use 4.4 [View full 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