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Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.
Companies that target SMBs
The capabilities of this software are amazing. Once you have an understanding of how it works, then it can do amazing things for your business.
The one problem with the software is that it is a beast of features and I can easily get lost in the minefield.
I like that it gathers all the reporting in one spot, makes it very convenient. I also really like that you can customize it however you'd like to best fit your company needs.
Customer service is horrible. I wanted to cancel BEFORE my next billing and they said that I had to schedule a call before I could cancel which is ludicrous.
I love the tracking of our opportunities with the access to forecast our high and low potential month by month. It's also wonderful to understand where the weakest points are for conversion.
The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.
A solid platform with pretty much everything you would need from a CRM and lead/sales management software. Nice dashboard and interface with a solid resource library and interesting blog updates.
You know that they suck when they have to change there name so they can try and rebrand themselves but at the end of the day they are still confusionsoft.
The information I can use, and the format it is displayed on. I love that I can email the report to the prospect, I know if they read it, all around a great product.
Sometimes I find that it runs slowly, although that may be a function of our computers. The customers tend to get a bit impatient when I am running a live demo so that can be a negative at times.
Ease of access to a library of information about website performance / Competitive Information is excellent. Category and business location search with filters to find just about any business.
Sometimes the data is incorrect and that has been a bit embarrassing with me and the client. I still need a deep dive on how to understand the data.
It's a really wonderful tool that is fairly priced for agencies and I recommend it to any growing digital marketing.
It has trouble detecting landing pages, and alternate URLs.
The platform is intuitive and easy to use, while providing great competitive insights and reports. I think it is really helpful tool to reference for SEM optimizations.
Because of our location in the proximity of 3 states, sometimes searching can be difficult due to that.
Eli B.: Hey. I'm Eli. I'm a CEO of an SMMA, and we have less than 10 employees. And I give Keap a five out of five. So I was using HubSpot originally, and I use Keap for a lot of my other clients as well. I like Keap because the lead nurturing capabilities and automation are superior to HubSpot for a couple different reasons, one of which includes the Zapier integration. It's a lot more intuitive and easy to set up on Keap's side than it is in HubSpot, and the pricing definitely plays a role. So we chose Keap, and we implement Keap for a lot of our new clients and existing clients who already use it. We like to use Keap to nurture our leads that come in, as well as prioritize them based on where they are in the sales pipeline. Getting started with Keap was extremely easy. It's just the click of a button. There's some integrations you need to do if you want to integrate it with WordPress, or other marketing software that you use. The good news is it does have a pretty easy to use Zapier integration if you're familiar with that platform. So you could connect it to virtually any other marketing app you use. If you are looking for a CRM for your business, or just a way to automate your marketing efforts, I definitely recommend Keap. Not only does it have the capabilities to do everything, if you aren't able to figure something out on your own, their support team is fantastic, and can pretty much walk you through any step of what you're trying to accomplish.
James M.: Hi, I'm Jay. I'm the CEO of a marketing agency and I would give BuzzBoard a four out of five. So BuzzBoard is a prospecting software and we were using something called Mapify360 prior to that to try and find businesses that we could cold call or cold email or outreach to network not claiming their Google My Business profiles and they're having issues with review generation. That's part of what we do. It was a good software, but BuzzBoard's that on steroids. It gives you so much data about a company and competitor analysis. So it was a no-brainer to make that switch when it happened. The BuzzBoard's starting price point is pretty low, which made it pretty easy to want to give it a shot. So it's not expensive to start with and to kind of experiment with for a couple months, without you dumping out a ton of money and possibly losing out on your ROI there. So the reps were very personable. They got back to me right away. I actually asked for some custom solutions with integrations with Zapier and TrayIO, and they were able to accommodate those. So that was something that really kept me on the platform. So when we onboarded BuzzBoard into our team, it took me all of three to five minutes to explain to my project managers how to use it and to my sales team how to do prospecting. And within minutes, they were creating competitor analysis. They were finding new leads. They were finding new prospects, and it was something that was very easy to use. If you're considering using BuzzBoard for your business, you need to really take into consideration one of two things. Are you doing it for outbound or inbound sales? And what are you going to do with that data after you get it? So if you're doing cold email and cold calling, this is a really great prospecting tool for those types of campaigns, because you can basically find your exact client. It's really great for account-based marketing. The downside is you don't have an automated way to pull that data out of BuzzBoard and put it into every marketing campaign on say, Facebook or Google. They don't have those integrations set up. If you want that integration set up, you're going to have to pay out of pocket a pretty decent amount with a company like TrayIO to have that done, because there is no native integrations outside of that. They just don't exist. But if you're doing inbound calls only, that's where those lists could come in handy. If you do the exporting out of those CSVs and putting them into lookalike audiences. But that being said, it's a lot of work for not really some great tangible results. The juice isn't worth the squeeze, if you will. So if you're doing outbound and you're doing cold, it's a great platform. If you're focusing on inbound, I would steer clear from it.
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