# Compare Keap vs SendPulse 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Keap and SendPulse based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/76390-146369/Infusionsoft-vs-SendPulse

---

# Keap vs SendPulse Features and Cost Comparison

Last updated April 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

KeapSendPulse2/4 selected

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

[## Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.1 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Starting Price

$299.00/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

3.6

Customer Service

4

Reviews Sentiment

Based on [1,298 reviews](#user-reviews)

Positive

1,031

Neutral

146

Negative

121

[## SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [773 reviews](#user-reviews)

Positive

730

Neutral

26

Negative

17

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.2

Campaign Scheduling

4.5

Newsletter Management

3.8

Email Tracking

\--

Customizable Branding

5.0

73%Fit

Missing features

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

5.0

Customizable Branding

4.6

User satisfaction

User satisfaction

4.1

User reviews[1,298](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

Ease of use

3.6

Functionality

4.1

Value for money

3.8

Customer support

4.0

User satisfaction

4.6

User reviews[773](https://www.capterra.com/p/146369/SendPulse/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$299Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for freelancers, self-employed, micro-enterprise, small businesses, and medium-sized companies.

Best for

Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT

## User reviews

Pros & cons

David V.

Lead Developer

> "Keap is great for providing an all encompassing solution for customer outreach and management as well as email service for small and medium sized..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7077649)

TW

Toshia W.

Owner

> "I sometimes wish for more customization options in reporting, and the mobile app doesn’t have all the desktop features, which can be frustrating..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

SF

Sarah F.

Community Manager

> "I found Keap super handy for handle clients relations and marketing automations, which makes it a solid tool for businesses that want to keep all..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6860567)

VR

Verified Reviewer

CEO

> "Way too much time on the support line for hit or miss solutions, and the ever increasing price for a product that is not keeping up feature wise..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6879704)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "email in one place keeps our marketing and sales aligned. When everything is set up properly, it feels like the tool works for you."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7068940)

JD

Jeremy D.

Support Team Leader

> "Features like spam detect help to make sure your emails don't accidentally contain something that could cause them to get lost or not delivered as..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

Chris L.

Operations

> "Super easy to set up, customer aquisition and follow up tool that includes billing and invoicing options make for a good all in one solution for a..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

CB

Cynthia B.

Manager of Registration Services

> "times when we need troubleshooting the agent on duty doesn’t know how to properly support and ends up escalating."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

JD

Jeremy D.

Support Team Leader

> "Everything from prospect information capturing to automated email campaigns to saving information about forms and payments makes it simple to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

TW

Toshia W.

Owner

> "The learning curve is steep, which can be overwhelming at first, and I sometimes wish for more customization options. While the support team is..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6547863)

RD

Ruel D.

Bookkeeper and Admin

> "Keap offers powerful automation tools that can streamline workflows, automate follow-ups, and enhance customer engagement."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

RB

Ritu B.

Computer Facilitator

> "It did not always scan for new leads immediately and I had to refresh or double click entries before a campaign was able to run."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775324)

GB

Gerencia B.

General Manager

> "The automatic status updates with the team helped task coordination while the integration with email meant all client correspondence was recorded..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

VR

Verified Reviewer

Editorial Coordinator

> "We logged every sale into this database from even one-time customers, which added up over the years to a point where we were paying hundreds each..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759)

KR

Karen R.

Owner

> "Their wordpress plugin used to work great, even though you could not modify the visual effect of the optin box without programming, at least it..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

LH

Luke H.

Financial Advisor

> "It takes too many steps to create a basic automation."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6812085)

RD

Ruel D.

Bookkeeper and Admin

> "After getting over the initial learning curve, I found it invaluable for managing customer relationships, automating marketing, and tracking leads."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6573720)

KR

Karen R.

Owner

> "We got better at turning things off, but then over time as they changed features our grandfathered in ways of doing things got messed up and no..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

Caroline B.

Bachelor in Supply Chain Management

> "It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6397012)

KR

Karen R.

Owner

> "final straw was when I showed I had over 100K people visit the form yet none completed the name / email simple form..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

Chris L.

Operations

> "It's an all in one platform for customer aquisition and management that is easy to set up and simple to use."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___7125891)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "Keap can get expensive, especially if you need the advanced features."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6831963)

KK

Karyn K.

Owner

> "Keap has a multi-pronged approach to client management that makes tracking and maintaining client communication easy."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6536600)

GV

Gert V.

Board Member

> "The design is a bit outdated."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6834909)

JD

Jeremy D.

Support Team Leader

> "I was able to create many automated email campaigns to send to prospects and clients without every worrying about it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

AV

Amanda V.

Administrator customer service tech support etc

> "Their order forms and internal web forms are beyond dated and the landing page builder they sourced out to another company is one of the worst..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

MS

Millicent S.

Procurement Officer

> "Customization gives this tool the capability to adapt and integrate with existing software."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

GB

Gerencia B.

General Manager

> "The main reason why I can say that some follow-ups did not take place was due to inadequate alerts."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6775615)

CB

Cynthia B.

Manager of Registration Services

> "I have learned to love it after the company is planning to move its CRM services to another product that’s significantly worse. But this gave me..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6854946)

VR

Verified Reviewer

IT Consultant

> "The Legacy Email Templates deserve a little upgrade too, the interface looks very 2000s and often breaks the formatting if you don't know how to..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4912679)

HW

Heather W.

CEO

> "Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6152410)

LG

Louisa G.

Head of Marketing & Communication

> "We had spam catching issues, integrating forms into our wordpress website was a pain and required coding everytime we made a change, the workflows..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4512553)

NM

Nikita M.

Group Head - Customer Success

> "The automation tool helps me to grow,Run and scale our business and also not forgetting the capabilities to create systems as an owner not leaving..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6015398)

JB

Jessica B.

Admin Asst

> "The reports and automations are terrible."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6698837)

Hideki N.

Director Consulting Services

> "Its functions allow you to connect by mail with your customer database and maintain more direct contacts and thus establish or concreatr even more..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4800639)

LW

Lloyd W.

Director of Operations

> "We have too many integrations and automations set up that it would just be too arduous to switch."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5039897)

SF

Steve F.

Lead Software Engineer

> "In my organization, we have been using Keap as our main CRM for tracking our sales pipeline efficiently, but it has also been extremely useful for..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4977826)

Carlos Eduardo D.

Digital Marketing Specialist

> "Keap lacks flexibility in the appointment feature, the way it is set up for availability needs to be improved so that the customer can set it up..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4528044)

AM

Anil M.

Professional Consultant

> "Use templates to create professional looking emails and documents very quickly and easily."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

HT

Hilary T.

Marketing

> "Sales isn't impressed with it."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6644801)

KR

Karen R.

Owner

> "When we first were looking for a system 14 years ago, the were the best, less expensive than Sales Force and were really geared for online sales..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6329361)

AV

Amanda V.

Administrator customer service tech support etc

> "They don't update very frequently and don't give features that their customers want. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6012548)

VR

Verified Reviewer

Marketing Director

> "Excellent search and automation options for the price."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6823136)

TA

Todd A.

Owner

> "I've resorted to contacting my assigned representative, \[sensitive content hidden\], and his manager, \[sensitive content hidden\], but their..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

AM

Anil M.

Professional Consultant

> "Keep helps us to catch problems early and fix them early with Keap."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6451669)

MA

MICHAEL A.

CLERICAL

> "I DID NOT LIKE THE PRICE OF THIS PRODUCT"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6618190)

VR

Verified Reviewer

FOunder

> "I really liked a lot of their features, including how easy it was to clean out my list, to send emails and to collect payments."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6576903)

VR

Verified Reviewer

Editorial Coordinator

> "Our regular email blasts were not considered good enough."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4839759)

Ashlee B.

Senior Customer Support Manager

> "It really made tracking each individual clients' progress easier and much more straightforward."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331)

DN

Debbie N.

Manager

> "The customer support is limited, and the response time can be slow.• Keap is more expensive than some of its competitors, so it may not be the most..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

ES

Erik S.

CEO

> "The price comparison is a bit above average but for what you receive it is worthwhile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

Mehran K.

CEO

> "Be prepared to spend hours with their support team and get to eventually no-where."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#GetApp___6294128)

Ashlee B.

Senior Customer Support Manager

> "I was able to effortlessly monitor each client from start to finish."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6307331)

TA

Todd A.

Owner

> "Customer service is another major letdown."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6105798)

BR

Bryan R.

Marketing Director

> "Has a lot of extra functions, making it more than just a simple email platform"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6497354)

ST

Serge T.

journalist

> "the software often presents malfunctions such as automatic shutdowns or interference latencies"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4382181)

Koji N.

Project Manager

> "In areas of digital marketing, controlling and monitoring customers is extremely necessary and this solution only ensures that it is visible and..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

EV

Erick V.

Content Strategist

> "Not so great on the flow of their website management."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709)

MT

Marek T.

CEO

> "The centralized customer data and automation features greatly improved my ability to manage and nurture leads."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4816561)

AG

Anthony G.

Business Analyst

> "After heavily researching and trying to find out what happened we found that the account rep only contacted the email they had on file (which was..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024)

Rachel M.

System Engineer

> "The most profitable methods of reporting can be extensively tailored with the entirety of custom fields, saved, and reused over and over again."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4864510)

AG

Anthony G.

Business Analyst

> "At no point was our organisation contacted by any other means i.e. telephone, other than contacting the incorrect email address."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4185024)

JD

Jeremy D.

Support Team Leader

> "Keap is a great system with a lot of ability to individualize based on your needs!"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6697500)

NT

Natasha T.

Reviewer

> "At the point when you leave it inactive, as opposed to timing out smoothly, you lose any unsaved data."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4443508)

ES

Erik S.

CEO

> "Overall the Keap software is one of the most advance systems compared to others on the market today."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6863973)

TG

Trever G.

Owner

> "Paying for something I couldn't use already had a bad taste in my mouth, the cancellation fee added to that and made the taste worse."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4045769)

MS

Millicent S.

Procurement Officer

> "It incorporates desktop productivity tools."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

MR

Martin R.

Managing Partner

> "Similarly, when you create a contact you have three options to tag them with; lead/client/other. If you don't mark the contact with any of these..."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___2868295)

GD

Gabriel D.

B to B Strategy Consulting

> "new leads which will make your business grow with this software. With Keap you can really grow your revenue and reach your targeted audience."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6142635)

Sarah H.

System Administrator

> "Keap is missing crucial functionality and customer support that are essential for any expanding firm."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4669194)

EV

Erick V.

Content Strategist

> "What I like the most is that just updated their email design page and now emails have a better look on both desktop and mobile."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4955709)

AD

Assimi D.

Marketing and communication director

> "Really amazing software but its lack of customization options can be a disadvantage for it"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4567581)

MT

Michele T.

CEO, Founder

> "I also appreciate Keap's sincere desire to keep things simple while providing incredible functionality."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6561009)

DN

Debbie N.

Manager

> "Keap is more expensive than some of its competitors, so it may not be the most cost-effective solution for small businesses.•"

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4546524)

Koji N.

Project Manager

> "I like it because it is a solution capable of collecting customer information in a fast and even automated way."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___5086749)

PM

Parag M.

Company Director

> "No training offered as no one answers emails and calls get transferred in a constant queue. "

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3695730)

MS

Millicent S.

Procurement Officer

> "Brings great Sales analytics skills."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___6303272)

TS

Tina S.

Author

> "Their dashboard sometimes fails to show how many sales they've made."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4379811)

VR

Verified Reviewer

Marketing Manager

> "Keap has allowed us to have one consolidated platform for all Marketing and Sales needs."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___4854540)

SP

Sue P.

founder

> "Templates totally suck, not great looking sales page or landing page."

[See full review](https://www.capterra.com/p/76390/Infusionsoft/#Capterra___3845139)

[View Reviews](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

AH

Abdelghani H.

owner

> "the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

NG

Nitin G.

Designer

> "I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

Bilal O.

Domino seller

> "Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I don't like the restrictions in some aspects of the email creation interface."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

JP

Joshua P.

Founder

> "It's a solid tool for small business owners and marketers who want an all-in-one solution without paying enterprise..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

LO

Lahoucine O.

creative

> "UI can feel outdated at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

GM

Gift M.

Founder and President

> "I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833393)

LO

Lahoucine O.

creative

> "Automation setup is a bit complex."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

AS

Ammar S.

manager

> "contain all thing i need and many features can help me figure out every problem i faced in my work space"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123871)

LO

Lahoucine O.

creative

> "Slow loading occasionally."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

JP

Joshua P.

Founder

> "The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

HB

Hamza B.

Affiliate marketing

> "UI Can Feel Cluttered"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341)

Bilal O.

Domino seller

> "An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

NG

Nitin G.

Designer

> "I have wasted a lot of time because there are other platforms that provide better service than you are doing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I like being able to customise email templates with ease, so that I can reuse them subsequently."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

Eduardo P.

CTO

> "One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160)

BC

Badr C.

Ceo

> "Smoothness in transactions and more specific information to make money also for more information purposes and gemes"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

VS

Victoria S.

Advogada

> "The tags don't work as they should, it's very hard to find an specific contact when you want to chat."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

EQ

Elmehdi Q.

Student

> "The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

VG

Victor G.

Mr.

> "I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817)

EQ

Elmehdi Q.

Student

> "I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

EB

Eburuche B.

ED

> "Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Abdelouahab A.

Marketing

> "It simplified my marketing and customer communication workflows."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834249)

EB

Eburuche B.

ED

> "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

OB

Oussama B.

IT Manager

> "The chatbot feature works seamlessly on my clientss' websites."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

EAV

Enrique Alejandro V.

Marketing and Developer

> "The number of subscribers for my chatbot is a bit expensive"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4945493)

AH

Abdelghani H.

owner

> "still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

Jennifer W.

Human Resources Generalist

> "We should all verify emails before sending out a campaign, but nobody ever does."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

AK

Avash K.

RA

> "The Web Push Notifications are handy for me as I have collected a fair amount of subscribers."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

EB

Eburuche B.

ED

> "Your price has been increasing astronomically and your customer service agents have no explanation."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AB

Abdel B.

Software engineer

> "Loved having email, SMS, chatbots, & automation together affordably."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

JC

Jose C.

CIO

> "There should not be a charge at the beginning to be able to log in because this scares users away and if they want..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247)

AM

Abdesslam M.

Visual Designer

> "Creating email campaigns with SendPulse is smooth."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834197)

TS

Tina S.

Author

> "The pricing model is not to my liking at all."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562)

BC

Badr C.

Ceo

> "Always be a good helper in critical crises and I think it will help you with your business skills and I think it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

HW

Harry W.

Manager

> "Terrible customer support, they don't want to help us to resolve any issues"

[See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643)

MA

Melissa A.

President

> "As an agency, we love the pricing, flexible features, and innovative updates!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831157)

EB

Eburuche B.

ED

> "Your dollar conversion rates are killing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Aziz A.

SEO

> "I can easily access all the menus I am looking for."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

VS

Victoria S.

Advogada

> "The chat page itself is not very intuitive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

MaFJ

María Fernanda J.

CEO

> "Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4813445)

AP

Alan P.

denim

> "What I liked the least is having to pay for wpp campaigns"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4895775)

AH

Abdelghani H.

owner

> "i really liked sendpulse drag and drop email builder super easy to create nice emails fast."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

MS

Meylach S.

Director

> "Somewhat bloated UI and slow response time is the only issue we have encountered, although it's a minor one."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3513937)

Jennifer W.

Human Resources Generalist

> "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

SO

Stiven O.

CEO

> "The menu for select the next step for the bot works bad in iphone and sometimes in android"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3547988)

AK

Avash K.

RA

> "I don't send a lot of emails but its one less thing to worry about while using SendPulse."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

VR

Verified Reviewer

IT Chief

> "I don't like how there is no phone support and the live chat can be slow at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#GetApp___4378204)

BE

Bilal E.

editing

> "I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Kevin H.

Computer Programmer

> "I am not to happy about the transactional mail services requiring a double opt-in to get approved."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4344938)

LO

Lahoucine O.

creative

> "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

Tafadzwa J.

Marketing and Digital Information Systems Manager

> "The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3220911)

OB

Oussama B.

IT Manager

> "Reliable performance with no major technical issues."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

GP

Gene P.

Composer

> "sometimes its hard to navigate the email builder - but usually i fig, it out"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3516396)

LP

Larissa P.

Online Marketing Manager

> "The tool is easy to use and often the free version is a good foundation to start with."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6832223)

AK

Anja K.

Digital Manager

> "More features are costing more money. When using images, you really need to small-size them, so that the Newsletter..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3439153)

MO

Michelle O.

CEO

> "The ease of creating a website and the free domain!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

LS

Layssa S.

Marketing

> "I can't give an opinion because I only use chatbots."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4675420)

SD

Suzanne D.

HR Manager

> "It makes email marketing easy and also comes with helpful CRM features"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6329408)

NE

Nessma E.

manager

> "The spam filter is far from perfect, too, which impacts their delivery system and rates."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

EQ

Elmehdi Q.

Student

> "I really liked how easy it is to set up automated email campaigns."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

SK

Sushil K.

Managing Director

> "Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2948224)

BE

Bilal E.

editing

> "Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Luciano V.

advisor

> "For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528)

Max D.

Founder & CEO

> "Contact import was a little weird, I had to upload contacts several times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3034462)

VR

Verified Reviewer

Marketing SEO

> "SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4777207)

Munumi N.

Innovations Officer

> "The only downside to it is the integrations with other platforms like Google calender."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

LR

Leonardo R.

Freelancer

> "I am interested on creating a chatbot and my necessities may grow and Sendpulse already has lots of good features."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4877305)

NE

Nessma E.

manager

> "It's too conservative with the media content you can share in your emails."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

MO

Michelle O.

CEO

> "I would say this is a very useful software with a lot of great features, tech and perks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

Luciano V.

advisor

> "The service is grumpy and extremely slow, totally below the level of competitors I've used before."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

SB

Shimi B.

CEO

> "makes the Whatsapp connection so easy and it means a lot!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831325)

JoN

João N.

Institutional Communication Coordinator

> "It is not as easy as it is supposed to be."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183)

AB

Abdel B.

Software engineer

> "The platform as a whole is great and responsive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

SJ

Sol J.

Sales

> "Your plugin wasn't as friendly/easy as it should be for WordPress. "

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931)

AA

Aziz A.

SEO

> "the interface is easy and convenient."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

Munumi N.

Innovations Officer

> "This has been a nightmare especially if you are doing it via webhooks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

OB

Oussama B.

IT Manager

> "I’ve had a great experience witgh SendPulse for my clients."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

Kristen C.

Society Curator

> "I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2518960)

[View Reviews](https://www.capterra.com/p/146369/SendPulse/reviews/)

## User interface

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

4.11 (1,298)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

4.59 (773)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Keap

Top features

37/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/76390/Infusionsoft/#features)

SendPulse

32/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/146369/SendPulse/#features)

### Recognition

No recognitions have been awarded to Keap

SendPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Keap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SendPulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Keap

-   By Keap
-   Located in United States
-   Founded in 2001

SendPulse

-   By SendPulse
-   Located in United States
-   Founded in 2011

## Popular Comparisons

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[View full comparison](https://www.capterra.com/compare/76390-110228/Infusionsoft-vs-MailChimp)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

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[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/)

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$13/month

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4.5

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[View full comparison](https://www.capterra.com/compare/110228-146369/MailChimp-vs-SendPulse)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

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$15/month

4.1

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4.5

3.6

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4.2

[View full comparison](https://www.capterra.com/compare/76390-79367/Infusionsoft-vs-ActiveCampaign)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$10/month

Price

$15/month

4.5

Features

4.5

4.5

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4.2

[View full comparison](https://www.capterra.com/compare/79367-146369/ActiveCampaign-vs-SendPulse)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

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$10/month

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4.5

3.6

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4.6

[View full comparison](https://www.capterra.com/compare/76390-136603/Infusionsoft-vs-MailerLite)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

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$12/month

4.5

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-146369/Constant-Contact-vs-SendPulse)

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vs

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$12/month

4.1

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4.2

3.6

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4.3

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[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$10/month

Price

$10/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-146369/MailerLite-vs-SendPulse)

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)[4.11 (1,298)](https://www.capterra.com/p/76390/Infusionsoft/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/)

$299/month

Price

$17/month

4.1

Features

4.7

3.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76390-198994/Infusionsoft-vs-Systeme)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$10/month

Price

$9/month

4.5

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146369-147415/SendPulse-vs-EmailOctopus)